On Blank Screen No Error Messages Won't Start From Recovery Disk
Oct 17, 2012
My toshiba satellite wont start. goes straight to blank screen with flashing mouse no cursor. on blank screen no error messages wont start from recovery disk
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Oct 27, 2012
I have a dell desktop computer with windows 7. As soon as you turn it on it goes straight to the "windows error recovery" screen where it has the option to either start system recovery or start windows normally. If I choose system recovery, it just gets stuck on a screen that looks similar to the backround of the loggin screen, but it's just the backround and my mouse. It will stay on this screen for hours until I turn it off. If I start windows normally, it will have the regular "starting windows" screen then it will flash back to the "windows error recovery" screen. If I try booting into safe mode, or loading the last good configuration, it will always bring me back to "windows error recovery". I have the 2 recovery disks I made when the computer was first bought, but when those are inserted, nothing happens and I'm not sure how to open them, it just always ends up at the "windows error recovery" screen. This computer is only about a year old and I have no idea what to do. I just need it to start up again.
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Feb 4, 2011
My dad and I are working together trying to fix these problems on his HP Pavilion P6277c Win7 machine. We finally decided that a complete wipe and reinstallation of the OS is the only way to go. It was so fargone that we had to use Knoppix just to back up files to an external drive. (I don't know how it got this way; I can only guess a bad driver installation because it seems like it was after a printer driver was installed that this started.)But there are three recovery disks, and the first one is blank. He made the three disks when he got the computer, I'm guessing using HP's automated program, and when we tried to start the reinstallation, the first disk is just nothing. We put it in another computer and it said "Blank medium."
(I'm going to use this opportunity to vent, because it's infuriating to me that HP refuses to provide a normal reinstallation disk, and instead uses these "Recovery" disks that don't work and include the same bloatware that comes with it. Ok, now I'm back to being civil.)We have the Windows 7 install disk for my computer because it's custom-built and I bought the license separately, but it's the OEM copy from Newegg and we really don't know if the license stuff is going to let us install on another computer. And that won't include the drivers. It's a possible solution that we're going to try, but it's not optimal in my opinion
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Jan 12, 2012
I am getting error messages on start up first one is C:windowssystem32igfxtray.exe and the second one is C:windowssystem32igfxpers.ex
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3893 Mb
Graphics Card: Intel(R) HD Graphics, 1722 Mb
Hard Drives: C: Total - 595958 MB, Free - 546612 MB; D: Total - 14216 MB, Free - 1587 MB;
Motherboard: Hewlett-Packard, 166A
Antivirus: win 7 anti spyware
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Apr 23, 2012
Starting Windows Live Mail I get error messages (for the last 3-4 months):
"We noticed some unusual activity in your account. ... we temporarily blocked your account." Pressing [OK} -->
next message:
"Your account has been temporarily blocked..
We'll send a verification code to your mobile phone. All you need is a phone that can receive text messages. After you enter the code, you can sign in.Skip this for now (parts of Windows Live may be disabled)"
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Dec 1, 2009
I didn't think my PC had a problem, I just wished to start it in Safe Mode to do a thorough virus scan.
I could not do so using F8, and when looking at forums to find out why, I see there is a small window of opportunity before the windows logo starts for you to use F8 - unfortunately, for some reason my screen is completely blank until the Windows 7 blue screen appears with the dove, and then my log-in. I don't get anything else before that, nothing loading, nada. But it starts fine.
I remember when I installed Windows 7 (legal copy) that I DID have the normal 'windows starting' and logo - I don't know why it is not showing now! This seems to be my problem starting in Safe Mode, it is difficult to judge the window of opportunity when your screen is blank. Apparently you can use msconfig to reboot in safe mode, but some forums advise against this because malware can use this to keep you in a loop that cannot start..... I am worried now that I have a malware that's stopping me from entering safe mode..
Any advice from the more knowledgeable ? Sorry to babble on, I suppose I need to know why I am not getting the windows logo starting (is it an indicatino of a problem)and is it safe to use msconfig in this case, to boot it in safe mode.
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Apr 27, 2009
I have a Acer laptop that is currently running build 7068 (specs available at the side there for full info). Since build 7000 I have been doing update installs, which have worked find (save a few glitches here and there), and I wanted to do a clean install of build 7100. However, when i boot from CD or USB pen, as soon as the Windows Logo disappears, the mouse cursor appears for a second (against a black screen), and then all I get is a completely blank screen, no disc accesses, CD accesses, nothing.
If I do the install from within Windows (again a clean install), the files copy across okay, but as soon as it rebooots during expanding, I get the same again, a blank screen and nada!!!!
I'm not sure if it's the graphics card at fault, or what, but surely if the beta build had enough drivers, this should. Could anyone suggest anything that may help?
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Aug 4, 2012
when i start my laptop the screen is not showing any thing if shows then some time blank and lining
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Mar 14, 2012
i have a toshiba satellite C650 that has recently come up with a disk read error. I want to access the command prompt to try some potential solutions that I have read about on the internet. I have made a Windows 7 recovery disk using my other acer laptop which also has Windows 7 installed. When I use the recovery disk and it has loaded the files etc it just brings up a black screen and the cursor. I tried booting my acer laptop from the recovery disk and it worked fine. why I am getting the 'disk read error - hit ctrl, alt and delete to restart' message?
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Dec 4, 2012
I had a external hard drive that was no longer recognized by windows. I have an old(er) desktop without a hard drive sitting around so I plopped the corrupt drive into it (SATA2)
I have a bootable usb drive with the windows installation disk that I want to use to run chkdsk on the drive. When I start the computer I get the usual "windows loading files" with grey status bar then the "starting windows" splash screen. Then the screen goes black and I can hear the mechanical drive spinning in my case.
why I can't get the installation/recovery disk to fully load? I have tried booting without the hard drive connected and I am able to get to the windows 7 recovery console running. Boot order is set to boot from usb first
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Oct 23, 2011
when i click shut down in start minue, screen just comes blanck and system dose not shut down
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Oct 11, 2011
One day I was playing a game and then my cp BSOD (it�s OC�d so I wasn�t too alarmed). Then I went to boot back up and all I got was a blinking cursor. No msg, no text, NOTHING! Well I looked around on the internet and though a combination of windows startup repair and bootrec, bootsec, diskpart and chkdsk I was able to get it to where now all it will say is �Disk Read Error, press ctrl+alt+del to restart�. Of course pressing that does nothing. The weird thing is that I know the drive is good, I can read all the data off of it just fine. I don�t think it�s going out as it�s an 80gb intel ssd in a desktop with very good airflow, no issues there. Then when I try to go through windows startup repair it says no problems, clearly lying. Another weird thing is that when I first go to recovery options it will detect my os just fine, but then I run bootrec /scanos and it comes up with a BIG, FAT NOTHING!! I�ve been at this for about 8 hours on and off and I�m at my wits end.
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Sep 1, 2012
My laptop has been experiencing the disk read error on startup. I called Sony (I have a Sony VAIO Laptop VPCF130FD) and they put me through all these steps including trying to boot up the recovery partition of the drive. Through the steps taken, they think that the OS is corrupt as the computer had been freezing before.The only step that has taken effect is the reset default values of the BIOS. When the recovery partition is selected it hangs between the "Starting Windows" screen and the first recovery screen.Sony wanted me to pay $60 for discs to be sent to my house, but I am building a gaming desktop PC so I thought I would just buy the OEM System Builder Win 7 Home Prem x64 and use that disc to install as I have the product key my laptop uses.So I bought the disc today and booted my laptop off of it but like the recovery partition, it sits between the Start Windows screen and the first install screen.
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Nov 19, 2011
I'm writing about my brother's Samsung R780 laptop (running Windows 7 64 bit), which recently stopped working. When he starts the computer, he gets the following error: "Windows Error Recovery." Searching around online led us to create a system repair disk on my laptop (which also runs Windows 7). When we boot with the disk in the drive, a prompt asking for our language (which is greyed out so we can't change it) and our keyboard (which we can change) appears. Without changing the keyboard option, we press 'next' and then it freezes. We've also tried the 'repair your computer' option in the Advanced Boot Options, but it also freezes.
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Nov 24, 2012
I have this laptop with Windows 7 as the operating system and with a capacity of 500 GB. My HDD was making loud noises and weird noises so I brought it to the shop and they told me to change the HDD because it might die anytime. So I did a full backup on my external hard disk, meaning that I cloned my laptop. I changed my 500gb HDD with a 240gb SSD. And when I tried to restore my backup files into the new drive, there's an error: "no disk that can be used for recovering the system disk can be found".
So I did some research on the internet and found out the reason of the error: it's because the image created was from a bigger drive than the new drive I put into my laptop. Even though my backup files are only about 100gb, I still cant restore it to my 240gb SSD because the image created was from my 500gb HDD. I am going to copy my backup files into an external hardisk with a capacity of 200gb and then backup from that drive and then I will restore it into my 240gb SSD. Will the backup file be considered as a backup from the 200gb drive or from the original 500gb HDD?
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Nov 7, 2011
a disk read error occurred press ctrl+alt+del to re-recovery laptop?
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Dec 30, 2012
When starting my computer, I keep getting a "start up repair" window, where my computer is checking for system problems. After it does this for a while, another window pops up says that I can chose to send information to Microsoft or not. No matter what I do from here, every time I start my computer I get the same message, and I cannot access my desktop with it.
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Oct 23, 2011
On my Acer I am getting the message A disk read error occurred
Press Ctl+Alt+Del to restart
I have done this and the same message comes back up ??
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Sep 17, 2012
I have been experiencing a problem that has occurred out of nowhere on my HP TouchSmart Tx2-1377nr laptop. I'll go step by step on what happens when I turn it on:1.Standard Boot Screen occurs.2."Windows Error Recovery" Screen. On this screen I have two options, launch startup repair or start windows normally.2a. If I start the startup repair it shows a loading files screen then I am met with the backround of my login screen. No user accounts are shown and all I can control from this screen is my cursor. After a couple seconds, a command prompt window flashes and disappears and from there on I'm stuck on this screen till I unplug the battery or emergency shut off.2b. If I start windows normally the 4 color loading animation starts. Then the computer just bluescreens, and restarts and I'm sent back to step 1.I've tried a lot of things. I've started it in safe mode, done every option off F8, done a lot with my BIOS, and tried reinstalling windows off the windows installation disk. When I try to install windows off the disk, it holds me on the setting up installation screen with the same backround as step 2a.
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Jan 4, 2011
I have a 1TB Seagate external drive connected to my computer. When I start the computer I get a Disk Read Error. If I disconnect the external drive, Windows 7 loads properly. Apparently, my system is trying to load Windows from the external drive.
So, how can I get my computer to ignore the external hard drive at start up and load Windows from my C drive (as it always did on my old XP machine)?
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May 23, 2011
My computer was working completely fine and I went to restart it and it wouldn't go anywhere after the boot scree just a read disk error. I restored my bios settings to default and still no luck. I then put in a windows 7 disk and went to repairs and did a start up repair got a harddrive error 0x0. When I go to look in my computer when I click browse, I can see my other hard drive, but my main one is still there but and no info. When I click on it, it asks if I want to format it. There are lot of important files I cannot lose.
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Dec 23, 2011
My mothers Dell running Windows 7 has a problem where, soon after powerup, the screen goes to a Windows Error Recovery screen featuring two options, either A) Launch Startup Repair, or B) Start Windows Normally. If A is chosen, then it goes to a screen which says, Loading files at the bottom with a loading bar, then when the bar is full, the screen returns right back to the Windows Error Recovery screen. The same with starting normally.
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Apr 29, 2012
I'm weeks of spasmodic attempts into replacing my old C-drive with a new SSD and a clean install of Windows 7, 32 bit. Here's the current loop: Following Sandisk's instructions on formatting SSD for use as OS with Win 7:
1) I verify BIOS - SATA is (as before) set to ACHI
2) I place Windows 7 upgrade disc in drive, hoping to use "Option 1 - normal clean install" (from Clean Install with a Upgrade Windows 7 Version )
3) I get "Windows Error Recovery" screen, stating "windows did not shut down normally" (white text on black screen), with two options - start normally, or startup repair.
- if I select "start normally," it merely returns (after a minute or two) to the same Error Recovery screen after some POSTs (nothing other than single-beep) - no request for my input, no "press any key," etc.
- if I select default ("startup repair") option load: "Windows cannot repair this computer automatically" ultimately results after a lot of attempting to repair, etc.
PC will still run Ok from old HD when connected, and shows the SSD in Disk Management with a "System Reserved" 100 MB (F) partition along with a 112GB (E) partition. I keep thinking I need to wipe those and try again, but not sure how or if that's even worth trying. I did have the same SSD up and running Win 7 for a brief time - didn't start at some point afterwards...
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Sep 15, 2011
my sister has Sony Vaio E-Series which runs windows 7 Home edition. She encountered a problem starting up the windows and decided to use Recovery Disk, Recovery Disk stopped working and needs additional source (disk) to run. She weren't successful so decided to stop recovery and run it again. After that the error "BOOTMGR is missing" appeared! When I put the recovery disk inside the machine it doesn't work. F8 and F4 keys also don't work. So I can't use the similar solution mentioned on the internet like running "system restore". She also doesn�t have Windows 7 installation disc to run.
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Apr 17, 2012
Why a CD disk already of around 40 MB some Word files is wrongly seen as a blnak disk to be formated and burnt? It was not so before. Almost the day before yesterday I had no such a problem, and it worked normally, letting me to see and open the files on it. Today, inserting it into the DVD drive, the Autoplay dialogue window instead of offering "Open folder to see files" just offers choosing a way to burn it! I'm on Windows 7 Ultimate x64.
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Sep 21, 2012
A week ago I started my computer and instead of booting up normally, the Disk Read Error (Press CTRL ALT DEL to restart) screen came up and when I restarted, it would just repeat. I used the Win 7 on my SD card to do a repair and it fixed the problem, but the same thing happened again the next day and the fix didn't work. After that I just gave up and wiped my drive, did a fresh install of Win7. Today I turned on my computer and the same error came up. I restarted and it got to the Starting Windows screen, but it just freezes there. At first I thought the OS was corrupt, but this time the error came up within a week...I'm not sure what the problem is. :S My SSD could be the culprit, but I want to make sure that it's not something else causing this to happen before I go out and buy a new SSD. EDIT: The Windows Repair screen won't come up unless I turn off the computer and switch off the PSU, wait for the light on the motherboard to go off, and switch PSU back on. If I don't switch off the PSU, the Windows Repair screen will never appear and it will just continuously say, "Disk Read Error".
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Jan 25, 2012
How do i freeze my Windows -7 screen to copy a error message? It goes by so fast?
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Jul 7, 2009
technical information:
*** STOP: 0x00000124 (0x0000000000000000, 0xFFFFFA8004BCF028, 0x00000000B2000040, 0x0000000000000800)
any idea? please help me. Windows 7 x64bit
motherboard: asus P5Q PRO
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Sep 3, 2012
I have an error that system32/hall.DLL is missing so I put in my windows 7 DVD ( I Have 4 DVDs for my windows, gateway, I always put the first one) so I could start start-up repair but when the windows files is loaded it keeps starting recovery mangment which gives me options to recover my hard drive to factory defaults (ie delete files on c and reinstall windows) ,why I don't get options to choose startup repair, how can I get it to start start-up repair?
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Mar 16, 2012
I was using a program called NoLimits and Google Chrome on my Windows 7 computer. After about 30 minutes or so, all the programs was not responding.
After about 5 minutes or so, the screen shook and lines were on it. After that, I got the Blue Screen Of Death.
I restarted the computer. After the dell logo and below your computer type (Inspiron, Inspiron One etc), (before you see the Windows Error Recovery screen) I got an error message that said "A disk read error occurred. Press Ctrl+Alt+Del to reRECOVERY."
When I press Ctrl, Alt and Delete, The computer restarts and I get the same error message. Then, I have to shut down the computer and leave it off for at least an hour.
After an hour, I turned on the computer and I did not get the error message. After I logged in, I scanned for viruses, spyware and malware with the latest versions of all my antivirus programs and no was found. I tried everything I could do and none of them worked. I am posting this thread on my iMac computer with Mac OS X Snow Leopard 10.6.7.
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Jun 23, 2012
I've gotten to the point where I need to just reinstall windows completely on my Asus G74SX (too many problems, I want to start fresh.). I encounter an error 1029 with Asus's recovery disks that I made when I had windows working: it says it is recovering all the way to 100% then doesnt work. I am in the process of trying it again so I'll see if it actually managed to wipe my hard drive like it said it was doing, and maybe if it did actually work and reinstall windows.However, I'd like to be able to get into the recovery partition because I would prefer restoring it with Asus as they recommend me to. However, when I hit F9, their target to get there, it doesn't do anything and just reloads the boot screen, with the Asus logo on it. I don't have an actual Wndows recovery CD so that's not an option, and at this point since my hard drive has likely been wiped by these recovery DVDs, I don't think going into Ubuntu and fixing the MBR will do me much good anymore.It may be worth noting that before I last restarted, I marked the Windows partition as active because of a tutorial here, making it so that recovery partition isn't active anymore.
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