Blank Screen At Start Of Installation
Apr 27, 2009
I have a Acer laptop that is currently running build 7068 (specs available at the side there for full info). Since build 7000 I have been doing update installs, which have worked find (save a few glitches here and there), and I wanted to do a clean install of build 7100. However, when i boot from CD or USB pen, as soon as the Windows Logo disappears, the mouse cursor appears for a second (against a black screen), and then all I get is a completely blank screen, no disc accesses, CD accesses, nothing.
If I do the install from within Windows (again a clean install), the files copy across okay, but as soon as it rebooots during expanding, I get the same again, a blank screen and nada!!!!
I'm not sure if it's the graphics card at fault, or what, but surely if the beta build had enough drivers, this should. Could anyone suggest anything that may help?
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Oct 25, 2009
I have a problem with a new install of windows 7.
I bought a version of W7 Home Premium. I was running XP before, put in windows 7, backed up my files on external USB, formatted my drive and proceeded with a fresh install. After installation and first startup, I see the windows 7 load screen, then all I see is a blank screen.
I've tried to run a repair but it can't fix it. I've tried running in Safe Mode but it won't because it says it hasn't completed installation yet. I've unplugged all USB devices except for my KB and mouse. Still just a blank screen. Can anyone help?
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Jun 15, 2010
The computer goes blank right after Windows starts up as it's supposed to go to the login screen, and the cursor was the only thing to appear. My answer to everything is to basically reinstall Windows 7 and start over, but after inserting the disc, begining the installation, and going through most of the motions....after Windows restarts again the screen goes black. Before I tried to reinstall Windows I was able to use the computer in Safe Mode, but after the reinstallation failed I can't reach safe mode. I can't seem to find a way to finish the installation.
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Nov 29, 2009
I installed win 7 on my laptop. After completing the instalation, I started with update all drivers through device manager. When monitor software was finished with updating, monitor have had a black screen. There is no signs of life after many times of switching off the laptop on switch button.
I have tried to remove drivers in safe mode, but f8 or f10 on starting up does not run. Simply, screen is black, as it is no part of laptop.
Model of laptop is fujitsu siemens, model of monitor is samsung.
How can I resolve this?
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Dec 1, 2009
I didn't think my PC had a problem, I just wished to start it in Safe Mode to do a thorough virus scan.
I could not do so using F8, and when looking at forums to find out why, I see there is a small window of opportunity before the windows logo starts for you to use F8 - unfortunately, for some reason my screen is completely blank until the Windows 7 blue screen appears with the dove, and then my log-in. I don't get anything else before that, nothing loading, nada. But it starts fine.
I remember when I installed Windows 7 (legal copy) that I DID have the normal 'windows starting' and logo - I don't know why it is not showing now! This seems to be my problem starting in Safe Mode, it is difficult to judge the window of opportunity when your screen is blank. Apparently you can use msconfig to reboot in safe mode, but some forums advise against this because malware can use this to keep you in a loop that cannot start..... I am worried now that I have a malware that's stopping me from entering safe mode..
Any advice from the more knowledgeable ? Sorry to babble on, I suppose I need to know why I am not getting the windows logo starting (is it an indicatino of a problem)and is it safe to use msconfig in this case, to boot it in safe mode.
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Aug 4, 2012
when i start my laptop the screen is not showing any thing if shows then some time blank and lining
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Oct 23, 2011
when i click shut down in start minue, screen just comes blanck and system dose not shut down
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Oct 17, 2012
My toshiba satellite wont start. goes straight to blank screen with flashing mouse no cursor. on blank screen no error messages wont start from recovery disk
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Jan 12, 2012
I have tried at least 5 times installing the OS by using Recovery DVD's that I order from HP. I am able to boot from the DVD's and go through the process of Inserting Disc 1, Disc 2, and Disc 3. Once the setup is complete, I am prompted to Click Continue so that the system can restart the computer and continue the windows 7 Installation. It never even starts the installation. It gives me the following screen:
Windows Boot Manager. Windows failed to start. A recent hardware or software change might be the cause. To fix the problem: Insert Your Windows installation disc and restart your computer. Choose your language settings, and then click "Next." Click "Repair your computer." If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
Status: 0xc000000f
Info: The boot selection failed because a required device is inaccessible.
ENTER = Continue
ESC = Exit
If I press Enter I am greeted by another Windows Boot Manager screen.... that says "Choose an operating system to start, or press TAB to select a tool".
Troubleshooting I have done:
- I have tried to install the OS in different ways. i.e. with a formatted HDD, re-installing over error msg, swapped hard drives.
- I also inserted the "Windows 7 Repair disk" (I made the disk from my other windows 7 machine that is also 64-bit)
From there I boot it up, and it detects start up problems and tells me to click restart to fix issues. I restart and cross my fingers to only end up disappointed by the screen above. I have also checked and I do have boot from notebook HDD as my primary boot up device.
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Feb 17, 2011
ive recently re-installed windows 7 64-bit on our laptop and since i have 2 programs I installed (Dreamweaver CS5 and Foobar2000) have not had an image/picture for their icons.They just show the default image for exe (a blank sheet of paper with a window inside)why does this happen? ive installed many other apps that have been fine - I fixed Dreamweaver with an app but i forgot what it was--summit to allows to change icons in EXE files.
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Feb 18, 2011
I have a copy of Windows 7 ultimate..x86 and x64. I tried to install it to a blank HDD. It gets through the select which bit to install, and what language, and does the partition bit. It gets to the install and gets stuck on the gathering files. Then shows a message that allocated file are not available. I remade my disk, and started my computer..but it doesn't boot the install, it shows the error:
BOOTMGR not found
Press ctrl, alt + del to restart
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Dec 31, 2010
Everything shows up fine until the welcome screen after that it normally used to fade to the desktop but now it goes blank. The screen in Black with only the mouse pointer. Its not hung, i can move the mouse pointer. Then after a minute or so it advances to the desktop. Everything on the desktop loads up in less than 5s. The PC runs fine, it is really fast as there are only a few programs, but only boots slow. My total boot time is about 3-5 min. I think it should be like in a minute or so.I have not tweaked much with the system but have installed a few programs like MS office, Nero, Acrobat and Photoshop. These are the only heavy programs in the PC right now. The only games on the PC are AC1 and AC2. I have uninstalled my graphic driver and reinstalled. I already minimized the programs in the msconfig>startup to the minimum. I have run ccleaner, spybot s&d, Antimalware and i also have a trial copy of Kaspersky AV (upgrading later to 1-year license). there are no peripherals attached during boot except the USB keyboard and mouse. A printer is attached too but is most of the time turned off.
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Jul 6, 2012
After leaving my comp on overnight i wake up to non-responding programs, i shut down manually and then as i restart this happens. 5minute lag on welcome screen and then it turns blue with a moveable cursor. i have used system restore and created a new user but neither works. i can run perfectly on safe mode.
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Jun 2, 2011
I have just got Windows 7 Ultimate.I accept the Licence Agreement, set my partitions as i want them but when it gets to the expanding files part it will hang at 0%. This happens on both the 32 & 64 bit disc.This is a brand new purchase which I opened it about an hour ago.The laptop has a 400GB HD and 2GB of ram. It came with Home Prem x64 pre-installed, So the hardware meets the requirements.What seems to be the problem?
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Aug 29, 2012
Windows 7 Starter running on a Dell Inspiron mini. Start menu is mostly blank, but program files directory still has folders and files.
File associations still seem active. Can click on a Word doc and Word will open. Seems to have some bug.
Malwarebyte's 1.50.1.1100 Database Version 912082304 installed Avira Antivir Personal with definition file 7.11.41.62 installed
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Feb 12, 2012
does anyone know what I can do about this problem?
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Dec 11, 2011
Just upgraded WIndows Vista to Windows 7 from a download. The installation appeared to be fine but all of the icons on the desktop have lost their pictures and none of the start menu icons are showing any design nor do they work. I've tried deleting the icon cache and restarting but that hasn't worked.
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Oct 3, 2009
I've been using my laptop for a while now and had a friend install Windows 7 onto it (because i'm quite rubbish with this sort of thing) and everything has been going great until a few weeks ago.
I loaded it up one day and everything is going fine until it reaches the part where it's supposed to load the log on screen. Instead of a log on screen all i am getting is a black screen with the cursor. Now i can't give you specs to my computer or anything of the like because i simply don't have access to it but i can give as much aid as possible to help find the problem.
One of the things that happens is that when the black screen & cursor appears if i move the mouse or push any buttons the screen goes VERY dim as if i've put it into a lower power mode or i've taken out the power cable. If i push the power button to turn it off even if it's just a tap on the button the screen will go off immediatly even if the laptop is still running.
One of the green lights that i believe is showing if the hard drive is busy or not flashes during the process but after a minute or so of the black screen it'll stop flashing altogether.
I've tried all three safe modes with all the same results, F8 to system repair has given me no love with startup repair finding NOTHING wrong, memory check running through the process only for the same thing to happen and system restore has no restore points to go to.
I've looked for answers in several places and some say i have to use sticky keys to get the screen to come on but the problem is that as of last nights use i turned sticky keys off for a few minutes so i could play a game and forgot to turn them back on afterwards. I've taken a look around the net and can't find a fix to my problem. Reinstall simply is not an option under my current circumstances so i really need a favourable reply.
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Oct 27, 2009
well yeah used it on my windows vista it did make it faster and never had a problem(no I never bought it :P). then I upgrade to windows 7 and I ran it cleaned the error's and just screwed it up. I need to restore my registry, start up fix doesn't work and I don't have system restore on don't have a backup so I go to CMD in start up fix enter notepad look for files to restore stuff can't really find anything.
I can restore reg files by notepad I mean I tried a lot of stuff so is there any CMD command to restore registry or a reg file I can use to restore registry? tried sfc /scanow (i don't think it restore's registry only file's that are modded files that are not from Microsoft).
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Jul 17, 2012
I also have an old computer with SATA hard drive running XP SP2, it is connected to samsung LCD tv, it was working properly for months but today while i was using it, the screen went blank(black) nothing showing on lcd, I tried every thing i can but of no use, even connected to other monior also but... nothing displaying, Cpu is running but when I tried to turn it off from power button it didnt response, have to switch it off from electric board.
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Jul 29, 2011
I am running Windows 7 64-bit and whenever I start up into normal mode it loads a blank desktop with only a mouse. When I try right clicking or doing ctrl-alt-delete and starting task manager nothing happens.
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Oct 22, 2009
running windows7 x64, i can hear music and my mouse over links, but cant see anything at all. i searched all over Google but cant find an answer either. tried all the normal stuff (running in xp mode, reinstall drivers) but nothing seems to work.
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Oct 21, 2010
Pc: g73jh-a1
Os 7 Ultimate build 7600
Cpu- i70-stepping b1
Gpu - Ati 5870 Catalyst 10.8
Anti virus - Eset Security 4
All window's and driver's updates are successfully loaded.
Ok last night i was bored so decided to re-paste my G7 so i opened her up and cleaned the Cpu and Gpu nicely. Did my thing re-pasted her up and put everything back in order.I downloaded some benchmark tools such as Hwinfo, Amd gpu clock tools, cpu-z, gpu-z and aida64.I also have ccleaner installed so far that is all i have as of now besides the bench mark and anti virus tools.
I was running hwinfo and checking my temp's earlier today everything seemed normal as i was curing my tim and making sure the temp's where ok.While i was checking the temps on my g7 i went ahead and downloaded some files on my other pc transferring it to my usb so i could plug my usb and download the files from there. All of a sudden my monitor goes blank and everything seem to be fine all the light's where on except the monitor.So i went ahead and dissembled the g7 to make sure that i wasn't pinching any wires that run to my monitor nothing was wrong there i double checked took a look at all my wires and they where fine.I restarted the pc up 3 times before the picture came back so i decided to run a chkdsk scan and this is what i pulled up.
cleaning up 179 unused index entries from index $sii of file 9
cleaning up 179 unused index entries from index $sdh of file 9
cleaning up 179 unused security descriptors
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Dec 10, 2012
My system is set to shut power to Monitor after 20 mins and to HD 30Mins. This has been working perfectly and suits my position as i frequently have to leave my PC fo 30 mins or so.Add thing last night the monitor was showing the open page (actually Win Live Mail) but the screen was also sjowing a number of rectangle areas a couple of inches wide with pale green and pink lines. The curser was still visible but the mouse an w]keyboard did not work. There was no response at all. I had to close down by pressing the on button for 5 secs. It appeared that the HD had closed down as had the monitor but the image stayed on the screen. Onrebooting I get no response on the Monitor at all. Not even a flicker. I have tried a different monitor but the result is the same. I listened carefully when I pressed the on button and I could hear the HD spin but it stopped very quickly and no other sound emitted aprt fromvery slight fan noise. So I'm stumped as I can't even get into the bios.
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Dec 14, 2009
have a Dell Inspirion 1525 with Windows 7 RC dual booting with MacOS 10.5.8 on two separate partitions on one 160GB drive.
Windows 7 has been running great since installing on release day, this morning after i turned my laptop on, i got to the Windows bootloader, selected Windows 7, it then goes to a blank screen with the hard drive light constantly on. left it for about 10 minutes, nothing.
my MacOS install on the second partition still works 100%.
i tried a few things, startup repair from the Win 7 install DVD, it sees my Win 7 install on C: but gave an error saying it couldn't fix, the error report mentioned something about "startuprepairoffline" & "NoOSinstalled".
then tried a system restore from the disk, says it couldn't find any restore points (?!)
then tried to fix the mbr via recovery console, says it did the fix, but still won't boot.
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Dec 15, 2009
Ever since I put Windows 7 Ultimate 32 bit on (about 6 hours ago) I get a black screen after boot screen, no login appears.
Black Screen:
* No Mouse
* No Keyboard
* No Screen (Duh) Its not a "Black Screen" more of a blank screen
I have attempted many fixes:
* Update Drivers for mother board
* Update Drivers For GFX card
* Batch Files in Start up (two different ones based on display)
* Updated BIOS
* Removing all other hard drives
Things that Have Worked:
* Running in Safe Mode
* Disabling GFX card
* Remove GFX card Drivers
This is how i came to the conclusion that my black screen is caused by my GFX card. But i don't want to have Windows 7 installed with out it (what would be the point).
My GFX card is a "NVIDIA 9800 gtx"
NVIDIA latest Drivers i have
195.62_desktop_win7_winvista_32bit_english_whql
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May 9, 2009
I'm having a strange issue with RC1 x32 on my Dell XPS M1330. Everything was working fine a few days ago. It's a relatively fresh install (all I have is avast, itunes, firefox). Now when I boot all I get is a blank screen with a mouse in the center. There's hard drive activity, and I can move the mouse, but I can't login. I've tried typing my password and hitting enter to no avail. Also tried sleep cycling it, no luck.
I think it might be related to a driver called zFlashpoint that I just installed for my SSD. It's been rumored to corrupt parts of the registry. Does anyone have an idea how I can fix this if it's the case? I have a desktop which I can put the SSD in to perform repairs.
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Dec 22, 2009
Just today I upgraded from Vista to Windows 7. This was a problem I had a few months ago with Vista on this same laptop, and I was hoping it would be fixed with Windows 7, but apparently it hasn't.
I just finished the installation and final reboot and everything, and I logged in, only to have the Welcome spinning circle on the screen for about 30-45 seconds, and then a blank screen with a moving cursor, but nothing else. After using Ctrl-Alt-Del to log out, I logged back in, and this time after 25-30 seconds of the Welcome spinning circle it logged me in.
Like I said, this was an occasional problem I had with Vista as well, but if possible, now that I'm using Windows 7 I'd like for it to not be a problem at all.
I'm running a 5 month old HP G60 laptop. During the upgrade process today I had to update my BIOS and everything else, so I think those should be fine. I just thought this would be the best place to ask if others have had the same problems and if so, what they did to fix it.
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Sep 6, 2011
Yesterday I recognized, that my screen was blank at start up.I rebooted in safemode, and then the screen was ok.There I restored the computer to an earlier state, and it ran ok afterThe same ocured this morning, and now I don't have the opportunity torestore as there is no restore point.What I did when the computer ran ok was that I started up NFS.
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Jul 9, 2012
I have a three year old HP laptop running Windows 7 (64 bit) that is misbehaving. It would not boot up recently, and I believe the root was heat related issues. My son likes to use it while setting on his bed - fan gets covered up and the laptop overheats. I added some large rubber feet to the bottom to improve clearance for the fan and that has helped, to a point. The laptop will boot and I can log into my son's account. After 5-10 minutes, the screen goes blank (50% grey scale, neither bright or completely dark). At that point, nothing seems to bring the screen back, so it is unusable and a hard shut down is necessary. I have cleaned it with Malware Bytes in the past and now have Microsoft Security Essentials installed, so I think/hope any virus issues have been resolved. My suspicion is that this is heat related, but exactly what is failing I do not know. Two months ago I replaced the power jack in the laptop and the power supply because of power connection problems. The battery is shot and will not hold a charge, so the laptop can not be used unless it is connected to the power supply. Since I replaced the power supply and jack, the laptop has been functioning okay. It would crash on occasion, but I attributed that to malware. I had to purge the hard drive earlier this year and restore the system because of a malware infestation.
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Jan 27, 2011
for work, i am making a few Wim files to deploy different versions of windows 7.everything is setup and merged my multiple wim files together. the issue i'm having is when i come to the "Select the operating system you want to install" screen. it shows up blank but i can still select the many versions. it's like i didn't edit a file or add detail somewhere. picture below
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