Getting A Series Of System Freezes
Jun 7, 2012
I've been getting a series of system freezes (black screen, clock on my Logitech gaming keyboard freezing for ~20s before the system resets) and BSODs for about 5 and a half months. Looking through the Event Viewer the first seems to have been 19th Jan 2012 while the latest was today. There seems to be no pattern to when they happen - some as soon as the Windows desktop loads, others after the PC has been on and running fine for hours. Most of the time I get freezes but from time to time I get the blue screens with errors such as 0x4e, 0x19, 0xA, 0xC2 and 0x24. Various internet searches have told me it could be hardware-related (particularly memory) or something to do with the registry. I did install two new memory sticks (the Corsair ones) around the 15th Jan (4 days before the first crash) and I seem to remember the system crashing during a programme install at around the same time. Looking through the Event Viewer shows each crash (84 to date) is marked by "Critical 07/06/2012 18:07:51 Kernel-Power Event ID:41 Task Category63)" with a total of 17 different BugcheckCodes of which 78 is the most common, followed by 26.
I've attached all the SF Diagnostics, CPU-Z and RAMMon readouts in the following zip file:MrCheeseUK-Seven Forums.zipforgot to say that I've tried the Windows chkdsk and memory diagnostic and both came back clean (though the system crashed when Windows had booted right after the most recent memory diagnostic).
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Mar 31, 2010
When I try to install Windows 7 from an USB stick on an Asus EeePC 1201HAB with a Kingston SSDNow V series 120GB the process freezes when I try to install Windows 7 Home Premium or format on the ssd.
Even installing from an external dvd player results in the same problem, when Windows starts to copy files during installation, the proces freezes every time. The ssd itself is working, I checked that in another system. Could it be a problem with the combination of a Kingston SSDNow V series in the Asus eeePC 1201HAB?
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May 2, 2012
problem started within the last two weeks. PC just started boosting fan noise and then just blacked out. now each time i turned it on, it will give me 2 options prior loading system: 1) start-up repair - recommended, and 2) start windows normally. i've tried both but it just blacked out every time after a few seconds so i never got to the welcome screen.
i already tried these:1. replacing hard disk with one from broken PC and same problem as above. 2) corrected modem fan because it got fixed the wrong way by someone when they replaced the burned power supply. 3) re-seated the 2 ram sticks. 4) hooking hdd cable onto another slot on the motherboard.
maybe it is also important to note that pressing power button turns on the computer but the power-on light never even blinks or stay on except the hdd light which eventually goes out after a moment.
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Nov 8, 2011
The problem occurs while playing Starcraft2. The system will freezes after maybe 10 min of play. Screens go black and sound is frozen, and I have to reset manually. Sometimes though, I can play for hours with no freezeThe Windows install is only a few weeks old and I led Windows install every driver for itself, and then updated my graphics driver to the newest from nVidia.com, installed the drivers for the Razer keyboard and mouse and then went on to install my usual stuff from Ninite.I am aware that it might be a problem with heat (on the graphics card), however it should not be, since the computer is placed in a closet with a very large fan installed in it, so that fresh air is constantly flowing. Also no weird artifacts are displayed before the crash, which is usually the case with heat problems on the graphics card, in my experience.I used the verifier.exe procedure to force a BSOD (don't know if this isctual freeze is not a BSOD). The BSOD happened before I could get to desktop. The dump analysis and health repport is atttached. My system specs are in my profile
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Sep 10, 2009
I'm transfering around 216GB of files from my old hard drive to my new one using a SATA->USB converter cable (I only have one HDD slot). Using robocopy to transfer the files, the system freezes completely - nothing responds at all and any status LEDs that are lit at the time remain lit. My only option is to turn off the power. The clock will show the time of the crash (i.e., it stops).
I've yet to 'witness' the crash, but when I leave the computer alone for a bit and come back later on, I find it locked up.
Strangely, since then, I'm now using a normal drag+drop to copy the files, and it hasn't crashed in all the time it's been copying so far.
There's nothing in the event logs... Any ideas?
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Nov 19, 2012
I have a Window 7 Ultimate 64 bit os, 2 gb ddr3 ram, i3 processor in my computer..It took around 4 hours to install the OS in which most of the time consumed by expanding windows file part. I had to manually install the drivers(sound and display) using the intel driver cd. Now what happening is , my system freezes frequently and some time showing a service system exception (a blue screen message) and turn off automatically I changed my harddisk. Bought a new one but still the problem persist. is it related to RAM ?
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Feb 6, 2013
I've had this laptop for about 2 years, and recently (about 2 weeks ago) it's been very slow, freezing if I start chrome or other software, delay going into system options when I click ctrl+alt+delete. But today, it froze again and it wouldn't budge so I held my power button to turn it off and restarted it, and shortly after it booted up, it froze and the mouse wouldn't even bother to move or click anything, everything was frozen. I've tried restarting several times already but it still freezes, although safe mode works for me which is what I'm using right now, I've already used the "Last Known Settings that worked" feature and it can boot when I do a selective boot with just the drivers. But normal boot settings do not work.
Furthermore, I've ran the Windows Memory Diagnostic Tool which showed no errors at all after it was fully completed. So I'm quite unsure what to do because I attend a laptop program at school and regularly use my laptop for work.I made sure my drivers are all updated by using Driver Genius Professional which I've had for quite a while.I've also tried to use system restore to many restore points but it just boots up and gives me the message of how it has failed.
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Oct 26, 2012
I performed a system recovery and now when windows starts up the mouse works for a few seconds and then freezes. Can't do anything but force shut down. Mouse works fine in safe mode.
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Aug 26, 2012
My HP Presario CQ62 acts strangely since last night. After playing videos and audios for a while, suddenly there is no audio when playing videos or audio clips and the system freezes and I turned it off. I just updated iTunes to the latest version and was syncing with the iPod. I also updated Avast free anti-virus to the latest version about 2 days ago. That was last night. This morning, I also experienced the same thing. I was also syncing using iTunes. I was using Chrome and after I closed it it would not start again. Then the system reboot itself. Recently I also use msconfig to uncheck HPMSGSVC.exe (and a few other options) because it was taking so much time to boot up.
What is causing this suddenly no audio problem, among others, I described. Windows froze again after I typed the last sentence. I shutdown and restart windows. This happens after 1-3 hours of use since last night.
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Jun 7, 2009
I'm running Windows 7 (RC1, 32 bit) on a Fujitsu-Siemens Amilo A7640 notebook (1GB RAM, Mobile AMD Sempron 3000+), which uses VIA Vinyl AC'97 (VIA VT1612A AC97) to playback sound.
The system has a habit of freezing when playing sound. It doesn't seem to matter what program is playing the sound, as I have had my instant messenger, email notifier and browser (online videos) all hang the system. So, it is not program related.
When the system hangs, the screen freezes, the mouse pointer doesn't move and the keyboard is unresponsive (CRTL+ALT+DEL does nothing). The only way to deal with it is to press the power button for a few seconds to switch off the computer.
But this doesn't happen every time I play sound. I can for instance watch a number of online videos just fine and then have everything freeze when I start the next one. The problem is also not related to any particular sound or video since after a reboot I can watch a video that crashed the system just fine.
Actually, I am not 100% sure but it seems to me that what causes the freezing is the start of sound playback. If the playback starts ok, I will be able to go through the whole audio/video without problem.
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Jan 7, 2012
I can't use my system it hangs up after booing. I have used several antiviruses in safe mode but all futile.
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Nov 12, 2012
Did a new install....updated win 7, updated and a clean install of GPU drivers, updated all other drivers.Only software loaded as yet is MSoffice 2010....updated and Norton. No overclocking as yet and the system randomly either freezes or I get a BSOD.
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Oct 29, 2011
I just got a new computer about a week ago and Ive notice that its been having this weird problem. Its happened about once or twice a day, the last couple of days.I will be surfing the web or listening to music on itunes and the system will freeze completly to the point where I have to hold the power button down to turn off the machine. On startup I get the screen where it says "windows did not shut down properly.." When I log back in and open the event viewer it shows the same error everytime. "Kernel-Power. Event ID 41. Task Category (63).I changed my power plan from balanced to high performance thinking it was a power issue.I also read through this thread: [SOLVED] Kernel-Power 41 (63) error - Tech Support Forum and I noticed that I also have 2 audio drivers and I disabled one of them.
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Aug 8, 2011
I'm running windows 7 pro 64-bit and whenever my asus U31F goes into hibernate and i try to system resume, it takes over 5 minutes. The screen freezes on just saying system resume for a minute or two, then as the coloured balls that come in to make the windows logo - they come in frame by frame, pausing for ages on each frame.This whole process means i have to hard reset my computer if i need it quickly and is really really starting to annoy me. Is there anything i can do???Note: On further inspection - i've realised that the drive doesn't start spinning while the screen is freezed, and then when it does that's aboutwhen they balls start to come into the screen.
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Nov 4, 2011
I'm running Windows 7 Retail x64 and everytime I try to exit On-Screen Keyboard my system freezes for about 10-15 seconds.
System specs (beside OS):
Windows 7 x64
NVIDIA 560TI (OC Edition)
12 GB Corsair XMS3 DDR3 1600MHz 6GB CL7
Intel Core i7-930
Various of harddrives (over 6 TB) but my system drive is Corsair SSD Force Series� F120, 120GB
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Aug 12, 2009
I have been running my machine without any problems for a couple of months, then it started to slow down - or more specifically I would initiate the move of a 10G file from one external (esatabox) to another (same box). Transfer will start at 60M/sec and run for a short time, then all disk IO will stop. Status bar is still 'pulsing' but not moving. After 10-20 minutes it will resume the move but now the transfer rate is 2M/s.
Pull up taskmgr and look at performance shows zero disk IO (it doesn't even show any disks).
Checked RAM
Created a backup image of the OS using the Windows 7 backup, created a recovery disk, booted to recovery disk and restored the image (I didn't change any of my disk settings i.e. raid to ide). Seemed to restore ok, but problem persists. Anyone have any clue??? Or could anyone point me to something in Windows 7 that may help diagnose this problem?
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Oct 23, 2012
When I boot up my computer, things start smoothly. My mo-bo flashes and my BIOS Setup is available. Once on the "Starting Windows" screen with the pulsing windows logo, about 10 seconds in the screen will freeze. After staying frozen for a moment, the screen goes dark and my monitor reports: Quote: NO SIGNAL DIGITAL At this point my machine is still running; LEDs, Temp. readout, fans, etc. still function as normal. Motherboard reports no error. My only option is to force a shutdown or restart. Once I do, things start over.Mobo flashes, and now instead of the 'Starting Windows' screen, I get an error message reading:"Windows failed to start. A recent hardware or software change might be the cause. If windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, choose start windows normally."My options are:Launch Startup Repair (Recommended)Start Windows Normally.If I start Windows Normally, it goes straight to the 'Starting Windows' screen, where it often will freeze once again and follow up with a 'No Signal' message. Occassionally, it will not freeze and make it to the Windows Log-in screen (hurray!). Punching in my password takes me to a 'Welcome' screen with a swirling blue circle, and this page will often freeze, the screen goes dark, and 'No Signal' appears. Only on a rare occassion will my system actually start Windows, load my desktop and start-up programs. When it does, my computer will run anywhere from 15 minutes to a couple hours until it will lag, freeze, go dark (No Signal), and force a restart.
Instead, should I choose to Launch Startup Repair, I end up with a 20-minute scan that reports Startup Repair cannot fix the issue automatically. The report (for whatever it's worth) it supplied with my last attempt is as follows: Quote: Problem Event Name:
StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
[code]....
Sometimes instead of a 'Windows has failed to start' error message, I receive an improper shutdown notice and am given options to start in Safe Mode (or Safe Mode with Networking). My system is always able to start and run fine in Safe Mode.I have been struggling with this issue for a few months and have since replaced my processor and motherboard, and sent my video card in for repairs. Whether or not Asus actually did anything to my GPU remains unknown.
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Nov 27, 2012
A month ago I started experiencing random system freezes (system halts for ~30sec and then resumes to work normally). I thought it was my Windows 7 going insane, so I did a clean install, but the problem is still present. I read somewhere that SP1 might be the cause, so I haven't done an update to SP1 this time - but the problem remains.
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May 22, 2012
I was playing a game when suddenly the screen froze. The system was completely unresponsive. The lights on the keyboard wouldn't even change when pressing Num Lock, Caps Lock or Scroll Lock. When rebooting, the system would not go into Windows. It would just make it past the "Starting Windows" screen and then freeze up again. I ran System Repair and let it do its thing. It took about 5 minutes then came back and gave me a general error message, saying it couldn't fix the problem. However, Windows did start correctly after System Repair was run. The problem occured a few more times. Mostly when playing games but also once whilst I was browsing the internet (music was playing also).
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Oct 31, 2012
I built my computer a year a ago and I haven't had any signifigant problems untill last week. My computer randomly shut itself off and ever since then I can not get past the start up screen. The orbs begin to fly around but then the system either locks up or restarts. I can not access safe mode or even revert it back to the last stable mode. I tried re installing Windows but after downloading the files from the disk the computer freezes and restarts. I have purchased a new set of ram but that does not seem to have solved the problem[CODE]
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Oct 27, 2011
My computer has been crashing a lot lately. Usually, the computer freezes and weird lines appear on the display when it happens. Other times it just shows a BSOD and restarts. It started happening around 2-3 weeks after my motherboard, processor and RAM were changed because a part of the previous motherboard had burnt. The previous motherboard was ASUS M3A78-EM, the onboard graphics was ATI Radeon HD 3200 and RAM was 2 GB DDR2.I took the PC to a my computer vendor after everything I tried had failed. Firstly, he diagnosed it as an issue because of improper earthing/grounding in the switchboard where I plugged the computer and the UPS. I got the earthing issue sorted but to no avail, it still hanged/freezed. The second time I took it to him he said that he might have to update the BIOS and when I brought it back the problem had apparently been fixed but that was only for a few days. After like 4-5 days it started happening again. Same weird lines - green, magenta, purple and all the rest of it - started appearing. The HDD LED stops when this happens. I only observed the LED today, though. Today the computer freezed without those weird lines on two out of the 5 or 6 times it happenrd, it looked like it had just hanged but the HDD LED had gone off.Sometimes the PC doesn't start up at all immediately after it has crashed. That's what led me to guess it's a hardware issue. Also, it happens in safe mode and Windows XP too (I dual boot Windows XP and Windows 7) and I remember it once happening even before the computer had completely booted.Computer details:Windows 7 32-bitASUS M4A78LT-M-LEAMD Athlon II X2 250ATI Radeon 3000 onboard graphics1 x 2 GB DDR3 RAM250 GB SATAMinidumps and NirSoft BlueScreenView HTML report: url..
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Aug 2, 2012
I have a hp pavilion dv6 notebook running windows 7 home premium x64
specs: intel i7 processor Q20@1.6 GHz
6Gb DDR3 ram
640GB WD SATA HDD(5400rpm
the events in the event viewer just before event 41 are event ID1: system watchdog timer triggered and the file system filters 'trufos' and 'gzflt' are registered and added to the file system manager(event ID6) event viewer log:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
[code]....
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Nov 15, 2012
how to move all my files from my internal harddrive to my external harddrive. Everytime I try to transfer my files it will transfer for like 1GB and then it will freeze and restart.
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Jan 27, 2013
With heavy(?) disk use, my system appears to stop disk activity. Resource Monitor shows nothing under Overview and Disk where there would be e.g. system and explore.exe listed as images before this condition.
I'm trying to copy 100-200GB from one disk to another. After some time, this condition happens but I can still to other things. The network is up, I can e.g. ping my LinkSys, ssh to work. Eventually, things will just freeze. Pulling the power cord is the only way to solve so far.
I did install new HW, a SATA controller, but can't remove it. The disk I'm copying to is 3TB WD Green. I need the new SATA controller to use > 2TB disks. I already know the old (onboard BIOS) SATA controller works, I've copied 500-1000GB overnight in the past. Right now, using smaller sized copies, things behave.
The new controler is a HighPoint Rocket 640L, basic disk step as before (i.e. no RAID). I tried manually updating to the latest Windows 7 64b drivers from HighPoint's site, but system tells me I have the latest.
I have a day or two before I can even RMA the adapter. I'd rather try a few things before ending up back where I am in a week if the next adapter has the same issie.
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Jul 10, 2012
I'm not talking about a clicking the 2 boxes next to the close[X] button in the top right corner, I mean literally clicking on a side of a window and dragging it to enlarge it will freeze the system. I've also been having random freezing and random rebooting issues ( no BSOD) for the past couple of weeks and unfortunately haven't been able to dedicate enough time to diagnose the problem. I'm hoping the recent discovery of this very specific cause to a system crash will possibly lead to the culprit of my problems.- Ran Memtest86 - No problems found- Prime95 - Temps seems stable while its running but wont make it past the 5-10 minute mark before freezing.- Bios up to date- GPU driver is up to date (anything else need to be up to date driver wise?)- Tried switching RAM posistion between both slots, timings are within spec
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Oct 24, 2012
Right about the time we got the virus out I started to get regular system freezes and BSODs at random times throughout the day. I'm not sure if it's something we did, if the virus messed something up, or if it's some unrelated issue. It's not the memory since I tested it last night and there weren't any errors.It can happen at any time. I haven't been playing any games and the only game I ever do play on this laptop is minecraft. I do play some Hulu and Netflix videos, but these crashes and lockups don't only occur when I'm watching a video. I can simply be browsing the web or working on my webpage and I will get the BSOD or the system will freeze.[CODE]
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Dec 9, 2011
Every now and then, my system just completely freezes, I can't anything. I can't even restart by pressing the Power button. I don't think it happens when I do a certain task, everything freezes one by one or window by window. Just as an example, first Windows Media Player will freeze then FireFox then Explorer and then the Windows Gadgets and the last to freeze is the cursor. I have no choice but to hold in the Power to hard shutdown my PC. Could this be because of my old motherboard or is it my hard drive crashing? I have 2 HDD, 250Gb each, the HDD that has windows on has about 70Gb free.
Specs:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) Processor: AMD Phenom(tm) II X4 840 Processor (4 CPUs), ~3.2GHz
Memory: 6144MB RAM
Graphics Card: NVIDIA GeForce GTS 450 (Dual Screen setup)
Here are the 2 HDDs I have:
Hitachi HDP725025GLA380 ATA
ST3250318AS ATA
I also have a 2TB external HDD, connected via USB.
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Jun 22, 2011
I've been using a Java Applet on my notebook, but the other night I was at home without it. So I decided to run it on my desktop instead. When I tried to run the installer for the Applet, my system slowed to a massive crawl. The problem seemed to big to be installer-specific, so I loaded up my E-banking, which uses Java. This didn't just slow my system to a crawl, it down-right froze it, requiring a hard reboot. In short, using Java will freeze or slow down my system massively. I've tried the following myself:
1) Installing latest drivers for my Radeon 4870 video card
2) Uninstall Java, re-install Java
3) Disable Windows Firewall
None of this has worked. I've tried in both Firefox and Chrome, same results, though Firefox seems more prone to the freezing problem.
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Jan 24, 2012
I don't know if this is a harware issue with my SSD, disk controller (motherboard), power supply or something else, but depending on what I'm doing, the computer will operate for a few minutes then freeze and eventually reboot itself. When it reboots, I get the "Bootmgr is Missing" message until I cycle power a couple of times. I've tried booting from the Windows 7 repair disk and typing "bootrec /fixboot", but the problem eventually returns.I can't get a full image update from Acronis because it hangs in the middle of the image, even if I say to ignore bad sectors. If I run the HDTune diagnostic on the SSD, it seems to always stop after about 3 minutes and always in the same spot, at 15,432MB. Is this a problem with the SSD or the disk controller?
Configuration:
O/S: OS Microsoft Windows 7 Ultimate (6.1.7601 Service Pack 1 Build 7601)
Motherboard: Gigabyte GA-MA78LMT-S2
CPU: AMD Phenom(tm) II X4 840 Processor, 3200 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date:Award Software International, Inc. F13, 8/31/2010
SSD:Microcenter SSD G2 series 64GB ATA Device
HDD:Hitachi HDS721010CLA332 ATA Device (1TB)
RAM:8GB
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Sep 17, 2011
Periodically, lately it's at least daily, my mouse cursor freezes and the computer becomes unresponsive requiring cold boot. This sometimes happens even before I log on if I boot up and don't log on then come back later, the mouse may be frozen. It also happens while in idle and screen saver is running. I was running in Safe Mode w/ Networking today and it also happened. The mouse I was using was a MS Wireless Mouse 5000.
That one would just freeze. I accidentally destroyed it and am now using a MS Wireless ARC mouse instead. The only difference I notice is that the ARC mouse will occasionally pause the cursor in a spot for a second or two and then continue. However, it also will eventually freeze and lock system. Not sure how to identify where the problem is. I've updated the NVIDIA driver recently to the latest one.
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May 3, 2012
The problem is that I will get a system lock up, or freeze when playing games like Portal 2 or FM2012. The freezes are very random however they occur the most when trying to play Co-op in Portal 2 (say about 80% of the time when trying to play it). However with the likes of FM2012 or other games, I can literally play for hours on end without a crash, but other times a crash could happen within about 5 mins.I also seem to randomly crash if I watch a HD video in full screen (1920x1080) however I cannot recall such a problem watching it minimized (using VLC). I also used to get random crashes while browsing the internet on certain websites, however I haven't had this issue since upgrading my RAM.
When the PC does crash, the monitor will just black out and if sound was playing at the time it will usually loop or repeat. The only thing I can do is a hard reboot and upon restarting the PC it will say about the unexpected shut down and to start windows normally however I don't seem to get any minidumps. I've had this problem now for quite awhile, and at first it was something I just overlooked as a random occurance but now its starting to drive me crazy! My system specs are as follows:[CODE]
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