Windows Update Won't Run / Scan
Apr 28, 2012
I just got my laptop from service (they replaced a new hard drive and installed windows 7). It is a Sony Vaio.i own it now but it's a slightly used rent-to-own type of deal so no windows dvd or system restore or anything.They supposedly restored my computer to factory setting but I can't update my computer. The bar to the left is red and i see a red shield with a white x and it says most recent checks for updates: never updates were installed: never i go to installed programs and nothing has been installed since early 2010.It's like whenever i try to click check for updates button it's like something is blocking it from connecting and scanning is the best way I can explain it. I desperately need help to update all my software and security patches etc.I found something online where it says to type services.msc and stop it and go to c/windows/software distribution and delete the files and then start the service so then windows updates still won't scan (windows 7)....says service is not running but it is.
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Apr 28, 2012
I just got my laptop from service. It is a Sony Vaio They supposedly restored my computer to factory setting but I can't update my computer.
The bar to the left is red and i see a red shield with a white x and it says most recent checks for updates: never
updates were installed: never i go to installed programs and nothing has been installed since early 2010.
It's like whenever i try to click check for updates button it's like something is blocking it from connecting and scanning is the best way I can explain it. I desperately need help to update all my software and security patches etc
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Jan 19, 2012
wreaks havoc with my Norton full system scan. It is scheduled weekly, but never does it, because my computer is on, but sleeping. How can I get the scan to not stop during sleep mode or scan if it's in sleep mode? I having to constantly unsleep my computer or change my control panel settings then change it back.
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Oct 20, 2012
I have an external usb hard drive (2tb I think) that I ran Microsoft scan disk on I (right click the drive in my computer then tools etc.)Option to automatically fix errors was checked.Before the scan I could access the drive and files but was having problems with a certain program so I decided to run the scan. It said it found errors and fixed them from what I saw it didn't look like it recovered any corrupt data files but must of fixed something else.Now it says I need to format the drive I said NO but now it just hangs if I try to open the drive right click on the drive etc. What is the best way to save my data from getting lost?
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May 18, 2011
After the IE9 install and a restart the Windows Scan and Fax program is no where to be found. It'snot in the programs list or in the windows turn on or off list.
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Jan 28, 2011
I'm running Windows 7 and have activated the Windows Fax & Scan software. The modem Verizon USB760 is our fax modem. When the software was initially activated, outgoing faxes were sent fine. Recently, it's stopped working completely. Only the coverpage is sent, the fax job fails and retries as many times as I have it configured or until I delete the fax job. I've tried typing directly into the section for page 2 of the fax, and I've tried attaching pdf or txt files with the same incomplete result. I can view the complete fax in the outbound box.
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Apr 27, 2011
I am unable to print after using Windows Fax and Scan. I get the message saying that it can not access the documents folder.
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Nov 16, 2011
If I try to grab text in a website window and move the mouse down while keeping the mouse Left button depress, the window will not scroll upward. I have to manually press the down arrow key to continue my text grab or selection. Can this be reversed?
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May 3, 2011
We used to use ZetaFax, I'm told. I'm new to the company. We no longer use ZetaFax. Since bringing in Windows Vista Business and Windows 7 Pro computers, and Windows 2008 Server, we now use Windows Fax and Scan.We use Fax Server on the server with quad port RocketModems installed.Now, here's the problem.Some of our employees are having problems using Windows Fax and Scan. The way they use faxing is by finding the file (usually an Adobe Acrobat pdf), open it and then go to the Fax printer.This then auto faxes the document using Windows Fax and Scan.For most of our employees, this works fine.But, suddenly for some it does not work. When I visit the ones who can't fax, I open Windows Fax and Scan and try to launch it. It does not launch. On some of the computers, the user gets a message that the format must be tif. For others, they get a message saying that they can not access to the document folder.I'd like to remove Windows Fax and Scan on these computers and try to reinstall it and see what happens. How can I do that?
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Sep 13, 2011
I can't complete a fax in windows fax and scan it will send maybe 2 pages of a 4 page fax and then shut down with a fatal error message. I'm running windows 7/64 bit and using an older Agere V.92 ver. 8.36 internal modem that I removed from my 10 year old HP desktop computer and installed it into my new emachine ( Acer ) ET1352G-03W. The modem is updated with the current drivers as shown in device manager but I don't know if that is enough. If you think the modem is the problem what modem should I buy? I can connect just fine but it just won't complete sending all pages that I loaded..
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Oct 16, 2012
As reported elsewhere, I had some issues with my Win 7 installation which involved more fiddling than needed but most everything is working again. Why more than needed? In the list of possible solutions, I was given the one that fixed the big problem last. C'est la vie. Now, I get to fiddle with fixing little problems. The latest is that Windows Fax and Scan are no longer workingI have a modem in my computer solely for when I send faxes. With the way that they keep eliminating slots on motherboards, I don't know what I'll do when I upgrade but that's neither here nor there. Back to the story.
A couple weeks ago, I sent a fax without any issues. Today, I needed to send one and Window Fax and Scan couldn't find the modem. When I click on "Connect to a fax modem" I get "an error occured. Please try the operation later."I opened a console and sent some AT commands to the modem and it responded. Off hook, on hook, dial. It is set as COM 3. I do have a Bluetooth dongle that is COM 6.Before Win 7, I used WinFax Pro. I had been using WinFax for years and years and never had a problem. However, WinFax Pro doesn't work with Win 7. One last question. When I started up WFS, it no longer shows my previously sent faxes. Where are those hidden?
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Jan 3, 2012
Is their anyway I can retrieve this program I may have inadvertently deleted this program or it may have never been installed on my compputer in the first place.
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Mar 29, 2011
How to scan with a wireless printer, i have windows 7. My printer is HP Photosmart D110
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May 2, 2011
I use printer HP PSC 2355 all-in-one. Lately I changed my computer which now uses Windows 7. Ever since, the scan mode of the printer does not function (I receive a message "No scan options" ). Then, I found out that I can use Windows Fax and Scan. However, I cannot use it for scanning multiple pages. I am now in an awkward situation but I would not like to change my printer yet. Therefore, could you advise me if (a) I could do something with the printer to enable scanning as before? how I could scan multiple pages in one file using the Windows Fax and Scan.
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Dec 29, 2011
I need Hp scanjet 3300C driver for windows 7
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Apr 20, 2012
i cant use my epson scanner help me pls?
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Jan 30, 2011
I'm out of ideas. I've been running Win 7 on this machine for more than a year without issues in updating etc. Now it will not search or update/install critical items. I'm running Symantec (even tried turning the firewall off without any success). I get an error code 80072F7C. When I run hijackthis, I get an error message that my system denied write access to the Hosts file. I proceed with the scan but am unable to produce a log file. I've included a screenshot from the windows update error as well as the error I get when trying to run hijack this.
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Nov 3, 2012
The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts. I looked in installed updates to uninstall it, and it is not there. I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.
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Oct 30, 2012
A while back, after successfully downloading and installing some updates in the Windows Update, it prompted me to restart the computer to finish the update installation process. However, I continued to use the computer for quite some time before restarting it, and then when it tried to configure the updates on the start-up screen, it showed that it was not successful in doing so. In the past, I noticed that this would typically happen when I did not restart the computer immediately (or within a short time) after the updates finished and I got the prompt to restart. I would have to go to Windows Update and do it over again, and then upon immediate restart, it would always work properly. But this time, it did not, and I keep getting the 8000FFFF error message instead.
Also, now, every time I start the computer, it shows that it's "Preparing to configure Windows... Do not shut off computer" (presumably the updates that never got completely and correctly configured) in the start-up screen... gets to 35%..fails... shuts down (screen goes black)... restarts again... tries to configure again, fails again, shuts down and restarts again... tries to configure again, fails again, and finally it apparently gives up and says "reverting changes" and finally goes to the desktop.I've looked at the answers in several threads at the answers.microsoft.com forum that were started by people with similar problems, and also tried several of the Microsoft "FixIt" files on the Microsoft site, but none of them worked. I'm using Windows 7 Home Premium.
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Nov 16, 2010
How can I stop Windows from asking whether I want to scan and fix an external drive,whenever I turn on that external drive. It gives me the choice to scan and fix or continue without scanning.The annoyance is that when I turn on the external drive, I may be doing something else and the notification will pop up or rather pop under all the other programs and windows I may have open and won't see the notification until I click on the taskbar and Windows Explorer is waiting for some response
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Jan 24, 2012
Windows Fax & Scan program will not recognize my scanner when I try to scan a document to fax. I just installed an external modem to send faxes using the Windows Fax & Scan program, which BTW worked fine when I typed a document and faxed it. If I try to use the Scan feature instead, I get an error window telling me that no scanner was detected and to check my connections. My scanner, which is a Canon 8400F with the Windows 7 64-Bit drivers, works fine on it's own. I am having no luck making it function with the Windows Fax & Scan program.
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Oct 2, 2011
The scan function of my Cannon MX330 under Windows 7 is not reconized.I have installed several times the driver for Windows 7 (64 bits) from the Cannon website without any results.
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Nov 11, 2011
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Nov 16, 2011
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Dec 7, 2011
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Mar 2, 2012
I cannot find fax and scan on windows 7 64. I have done the following:
- No program in the program list
- Control panel/programs and Features/Turn windows features on and off/print document services/ticked fax and scan, OK restart.
Still no joy. Is it possible it is not in my windows 7 64 program?
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May 15, 2012
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Sep 19, 2012
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Dec 5, 2012
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Nov 3, 2011
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