Windows Freezes At Shutdown Screen?
Feb 13, 2013
Sometimes, but not always, when I am restarting or shutting down my computer Windows freezes at the Shutdown screen, the little circle thing just stops spinning and nothing happens. I just built this computer a few days ago, installed every possible update/driver. Not very savvy when it comes to BIOS stuff or whatever the root of this issue is..
I am running the following:
Gigabyte X77 UD3H Motherboard
Intel 3570K
Corsair Vengeance 2x4GB Memory
GeForce GTX 660 GPU
Windows 7
Only programs outside of stuff that came with MB, GPU, etc is League of Legends. I noticed Easy Tune 6 was installed with the MB disc, messed around with it a bit but read bad things so deleted it. Thats all i can think of..
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Dec 14, 2012
I recently acquired a SC101 network hard drive and installed the program for it. Now, my computer keeps stalling at the shutting down screen (after the desk top closes, just the blue screen).
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Dec 28, 2011
My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened.
achine Specs-
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2500 CPu 3.30GHz
Motherboard
PH61A-P35 (B3)
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 7950 GT
[code]....
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Dec 1, 2011
Everytime I attempt to shutdown Windows 7 freezes at the "Shutting Down" screen with the little moving circle. I looked in Event Viewer and all I'm seeing is a WMI Event ID10 error:
"Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."
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May 11, 2012
When i click on Shutdown, Windows closes on open programs then shows Shutting Down and that's where it remains even if i leave the Laptop alone for hours, i return and just see "Shutting Down", I can't install updates because it won't shutdown.
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Jan 4, 2011
I just built a new system today, and I have been running into some significant issues whenever I try to reboot. Basically, the system hangs up on the Starting Windows screen at the exact same instance whenever I reboot. This has been happening since I installed Windows 7 64-bit edition. After I booted and installed off of the installation DVD, it froze up on the first restart. I then tried to install Windows again. That worked, but it then again froze on the first reboot. I then had to manually shut down the pc and start it up again. Fortunately, it picked up where I left off and finished the Windows 7 install.After I installed Windows 7, I have had no problems whatsoever expect for when I restart, as the system freezes at the point specified on the image above. However, if I shut down my computer and then start it up, everything loads fine.
Here are my specs:
AMD Phenom II Black Edition dual core 3.2 ghz CPU (all four cores unlocked, overclocked at 3.8 ghz)
HIS Radeon HD 4670 GPU
BIOSTAR T A870+ mobo
Seagate Barracuda SATA 7,200 RPM 1TB HD
4 gigs G.SKILL DDR3 240-pin RAM
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Nov 15, 2012
Windows 7 always freezes on restart, but starts up fine after shutdown
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Jul 25, 2012
I'm currently stuck in a hell hole, because I really have no idea what is wrong with my machine at this time. Several things I have noticed is that the crashes never happens when I'm playing video games, even high demanding ones. It's weird because it does happen when browsing the internet, and mostly happens when I'm rendering a video.
When the freezing process starts, slowly applications, one by one becomes not responding. I currently have Realtemp, and while the freezing happens, the temp was around 55F, while my TJ max is 105. In my task manager > performance, my cpu usage drops down all the way down to 1% when the freezing happens. And finally even the mouse won't move, forcing me to force shutdown. I think the computer shuts itself down after a while since when coming back home, it's in a POST situations, giving errors like no bootable device, or system fan failure.
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Aug 5, 2011
I have an ASUS G51JX-X2 laptop with 8 GB RAM (4 2GB chips). I've had this computer for about 18 months without any problems. A couple of days ago, I noticed that the computer hung up when trying to hibernate. The screen was black and the hard drive light was off, but the touchpad, wireless, bluetooth, and power lights remained on. I left it and went to work, and when I returned it was still in this state so I held the power button to shut it down. The computer started normally, but then that night when I went to shut the computer down, it did the same thing. I made some changes to disable the services at start up in an attempt to narrow down the problem and I discover that is I choose restart, the computer shuts down and restarts fine (although it sits with the screen black and the lights on for a while). It will not shut down or hibernate though. what's going on:
I thought I might have gotten a driver update so I looked at Windows Update and I hadn't gotten anything since 7/21. I did get one on 8/3, but that was after I started having problems. Using msconfig I disabled the start up services (except MS) and start up items to see if that helped and rebooted. The reboot worked, but then the shutdown failed again. I read in some forums that it might be related to the wireless, so I used the switch on the front of the computer to turn off wireless and bluetooth before shutting down - no luck. I thought it might be a problem with the memory since that's a relatively recent upgrade so I created a boot CD and ran memtest86+. It ran all night through 4 passes and no errors. I ran chkdsk on the hard drive just to be safe and it didn't find any errors. I checked to see if ClearPageFileAtShutdown was set to 1 in the registry, but it is 0. I checked to make sure that the bios is up to date and it is (version 208).
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Mar 19, 2009
Im running build 7057 on my Asus G50vt-X1 laptop and for some reason when I go to shutdown it will freeze on the shutdown background and not shut down. I'm not quite sure why. I have manually changed the logon and shutdown backgrounds via a regedit but it wouldn't complete the shutdown long before that. Any ideas?
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Sep 18, 2011
I have recently started experiencing abnormally slow shutdowns (it will go to the windows login screen with the shutting down message and hang there for about ~5 minutes), and random freezes on my PC. The freezes happen from things as small as moving the mouse. I run a weekly virus scan, and have come up with no viruses, though it could be something not detected by my antivirus.
The PC is less then 2 years old.
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Professional , Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X6 1090T Processor, AMD64 Family 16 Model 10 Stepping 0
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Jan 11, 2012
Yesterday when I went to shut down my computer, it froze. Not seeing any alternative, I manually powered it down. When later attempting to turn the machine on, I received an error (with no specific error message) saying that it was unable to startup successfully, and presented me with a menu for running diagnostics, backing up data, resetting to factory defaults, etc.. Being very short on sleep at the time, I decided "I'll deal with this tomorrow" and shut it down.
Just now, when powering up to try to deal with it, it started up fine. Thing is, without having done anything to fix the issue, I'm worried there might still be a problem with my machine, since I've been told failures to boot properly usually indicate something serious. The computer is an HP Pavilion dv7-6b55dx running Windows 7 64-bit service pack 1. I ran a virus scan and it came up clean, and a spyware scan is running as I type this.
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Mar 28, 2012
As of about 3 days ago my Dell Inspiron N7010 (Windows 7 Home Prem 64bit) fails to boot up. It gets to the initial Windows screen before the login screen and freezes, then sends me into Startup Repair. [code] I've tried running the diagnostics and get no error codes. I've tried restore points, memory diagnostics.. pretty much everything except factory image, with no success. I have a lot of government programs installed on this laptop, so.
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Jan 4, 2012
Windows 7 Home Premium hangs for a prolonged period of time at the shutdown screen. It normally takes a few seconds only, but it now begins to hang for several minutes at the shutdown screen.
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Nov 4, 2011
Acer Aspire AS5741-5763 15.6" Laptop (2.26 GHz Intel Core i3-350M Mobile Processor, 4 GB RAM, 320 GB Hard Drive, Super-Multi Drive, Windows 7 Home Premium 64-bit) Mesh Blackmy acer laptop gets to the start up windows screen and then it freezes on this[URL]his is a picture of how it freezes)
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Apr 30, 2012
im using this laptop with windows 7 and all of a suddent it shut down because of an error it rebooted and posted this on my screen:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: d1
BCP1: 00000004
BCP2: 00000002
[code]....
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Jul 11, 2012
I have a brand new Desktop PC - running Windows 7 - 8gb ram - iTB HD and I have to say it is running perfectly well. However, when I shut it down yesterday I noticed that the PC restarted itself and stated ' windows had recovered from an unexpected shut down' blue screen, and it gave me details of a mini dump file for the error. The mini dump file is empty so nothing reported there. In the event log it states the issue was 'kernel' as follows: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.My husband suggested I shut down too soon before allowing ie to close properly.
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Oct 17, 2012
I recently got a PC that my office was getting rid of. The PC was in great shape and I was told it worked fine when they gave it to me. They ripped out the hard drive and gave me the machine. As soon as I got it, I put a brand new 2Tb Seagate HDD in. I also replaced the existing RAM (2x1Gb sticks) with 2x 2Gb sticks with the memory speed to match my motherboard. Finally I swapped out the ATI Radeon HD2900XT with a Nvidia Geforce GTX 460. There was a sound card (PCI) I removed as well as a redundant firewire port I unhooked from the Mobo. I then booted and peformed a fresh install of Windows 7 32bit Pro. Everything seemed to be going fine... until I tried to shut down. Windows would freeze on the Shutting Down screen. I mean freeze because the spinning circle would stop and the entire machine was unresponsive.
I read online that pre-Service Pack 1 Windows 7 didn't like multi-core processers and would have issues shutting down, so I updated to SP1 (along with a bunch of other updates). Now when I try to shut down, the Shutting Down screen disappears and the signal to the monitor ends, however the machine stays on. I can hear the fans running and see the lights to the PCI cards still on. Once again I have no option but to hold the power button until it shuts down. One extra note I double checked every driver and they are all up to day. Also when I boot in Safe Mode the PC shuts down fine and I have no problem restarting, just shutting down...
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Aug 16, 2012
when I'm working on my computer suddenly blue screen appears and then it automatically restart when I'm check it shows that c:windowsMinidump�81612-10405-04.dmp c:useradminAppDataLocalTempWer-20420-0.sysdata.xml.
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Aug 23, 2009
anyone know how to do this, as it be a lot easier to have the shutdown menu there also and not having to click switch user.
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May 3, 2011
My laptop was working fine the other day and then all of sudden that same night my laptop would no longer load. It will always freeze at the Windows 7 welcome screen. The loading circle just stops spinning.I did not install any drivers or programs that day or even the past few days. Here is some info on what ive tried.
1) Safemode works without a problem.
2) However, safemode with networking still freezes. It will get past the welcome screen but then freeze after about 10 seconds
3) Ive tried doing alt+ctrl+del while booting in windows but it will still freeze. For some reason, I was able to get past the welcome screen but then it freezes like a few seconds later.
4) Ive tried restarting from safemode. It will still freeze at Windows 7 welcome screen
5) I had a password but then removed the password and enabled automatic login
6) The last thing Ive tried is to use chkdsk /f. I couldnt use it while in cmd so I allowed checkdisk to start when I restarted my computer. Checkdisk ran and gets stuck at 57% during phase 2, index searching. Now I cant even get to Windows because any hard shutdown and restart brings me automatically back to chkdsk. FML.
7) I need to try startup repair utility but I do not have the windows 7 installation CD handy at the moment. That also rules out windows repair.
Possible causes:
1) My HD may have become damaged during in transit. I had to bring with my other gear on to a plane
2) My windows 7 build may have expired. Probably not likely as it was working fine that same day.
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Jan 28, 2012
whenever I turn on my Dell XPS Studio 13 laptop I get onto my log-in and it asks for my password. When I do enter it, the display "Welcome" shows up and I get stuck there. I've been looking at the forums on the page for similar problems and here is what I can say about the situation so far, Booting my laptop on Safe Mode (with Networking) works fine. Tried disabling networking, sound, and wireless devices in device manager did not work.
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Sep 11, 2012
When I shutdown, right near the end the screen goes black as one would expect and then for a fraction of a second I get BSOD and it will restart and let me know that it BSOD'ed. It's a new install of windows 7 on a new PC that is working well under stress testing. And i haven't messed with much but xbmc and some light overclocking without voltage changes. I've uninstalled anything recent and some tuners that the mobo manu had on their support page.
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Sep 19, 2012
I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)
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Oct 18, 2012
I have a 7 month old Gateway desktop I got from Best Buy. Not long after getting it I replaced the power supply and put in a graphics card, no problems whatsoever. I didn't plug or unplug anything, but this morning I tried to turn it on and it sticks at the black screen with the logo, the logo will do the small wave thing and pulse but the computer won't go past it. I have tried recovery, repair, memory repair, and CHKDSK, all say they can't fix it automatically. Safe mode doesn't work and gets stuck while trying to load the files for it.
I took out the PSU and GPU and put back in the original power supply and it didn't fix it (not good with hardware so don't laugh if that sounds stupid). It did not come with a Windows 7 repair disk. I don't want to take it back and trade it in because I have files on it I want to keep, is there anything else I missed that may fix this?
Specs are (general as I don't know specifics):
Windows 7 Home Premium 64 bit
i5 2320 CPU quad core @ 3GZ
8 GB RAM
Radeon HD 6770 GPU (Intel HD now that it's taken out)
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May 25, 2012
I am sorry to bother you but my PC whose OS is Windows 7 Ultimate x86 froze on the 'welcome' screen today! I freaked out and tried everything I could to make it work, but I couldn't. It only runs under Safe Mode which is making me go crazy. I already tried Start Up repair and obviously didn't work!
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Jun 22, 2012
I'm using Windows 7 32 bits, and had no trouble till yesterday. For a year and so, always update and have no problem. But last update made computer go crazy.It did no turn off by herself, it took more than half an hour, so I turned it off pressing power button. After that, when booting, it shows users screen, enter pass and it freezes in the "welcome" screen, with the little think turning arround forever.So far, tried with safe mode. Thing is, VERY weird, it never happened beforme to me, even on XP, there is NO chance of a previous good cofiguration. So, when I try to go back to previous state of those beautiful updates, I cannot, for there is no chance. I don't know why, seems like it was turned off. When xp user, had so many time system back that way.
Also tryed changing to "backup" files of SYSTEM and SOFTWARE, in :WINDOWSSYSTEM32CONFIGREGBACK I don't know if doing it right, apparently not =P copied back files from that directory in system32config and restarted, but same thing happens.I am using the same machine to post this, with another HD, so I think that it's no hard problem, otherwise, I wouldn't be able to use it. Runs games and stuff, so it's OK I guess.Also tryed, before, CHKDISK and defrag.Now I have the "good" disk, from where I boot, and the other connected, and can access to old Windows, and disk itself, so, I guess too that the HD works fine.
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Jun 24, 2011
I have an acer aspire one d255 and recently used a anytime upgrade key and got windows 7 ultimate it worked for a couple days now when i turn my computer on it goes to a black screen and freezes after the welcome screen cant go into safe mode or desktop and takes longer than normal to get to the welcome screen?
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Jul 6, 2011
I've been having this issue and have been unable to fix it so far. I can get into my computer in safe mode but have not been able to get on normally without it freezing on the windows logo screen. I tried running various tests which have failed and even reinstalled windows (upgraded so I wouldnt lose data) but that failed as well. System repair doesnt work either. I have no idea what could be wrong.
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Nov 3, 2009
how can i remove shutdown (red button) from the locked computer screen (brought by pressing Windows+L key)..
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Sep 23, 2011
Is there a way that i can prevent the computer from turning off the screen while switching user? My screen reacts really slow when it gets turned off, then on again by the computer, so its just turns black for ages.
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