Windows 7 Shutdown Causes Reboot.
Aug 6, 2010
I've got a problem with shutting down Windows 7 Ultimate 32 bit version, I have read through all the posts about windows restarting when shutdown is pressed or the off button is pressed on the desktop PC. I have gone into BIOS and altered the restart in event of system failure, and also done the same on My Computer in advanced settings but none have worked.I have done a check on Microsoft's website to check all the hardware and software too, and the results were all clear. Apart from Adobe Photoshop 3, when I installed this program for some reason I was unable to get an internet connection. And I had to swap my Panda Internet Security for Windows Security Essentials, which I have found out since is better than most of the top brands that you pay for; and it is free to all those people who have got the genuine system from Microsoft.I have all the latest updates for the software and drivers too, also done a full scan of the PC including the two external hard drives that I have connected to the PC.
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Sep 30, 2012
I have a problem that has been driving me crazy for a while. After a power cut, my pc started booting itself back up again after completely shutting down (2-3 secs) from Windows 7. I'm also running Windows 8 and this shuts down no problem so after months of putting up with it I re-installed Window 7 and the problem disappeared - pc shut down fine and stayed shut down.This was about 2 weeks ago and everything had been fine until another power failure today which has seen the problem return, again only in Windows 7. I have tried everything I have found trawling the forums for others with a similar problem, including disabling wake-on LAN in bios, updating bios, unchecking 'automatic restart' under system failure in startup and recovery options and changing the value of PowerdownAfterShutdown from '0' to '1'/'1' to '0' in HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogon
The effects of the power cuts definitely seem to be causing these symptoms as both times now this problem has started immediately afterwards. I'm also thinking it's something that should be fixable within Windows 7 since Windows 8 still shuts down without any problems. I really don't want to have to do another re-install, especially since the problem is likely to come back the next time the power goes off.
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Dec 8, 2010
Windows 7 Professional x64 edition is installed on a computer. During the installation, every time it went to restart the system would hang immediately; I had to do a hard reboot to continue the installation.Now Windows 7 is installed, and still hangs on reboot. When I choose Restart, the system shows the shutdown screen, goes black, and hangs. After some time waiting it never reboots and I never see the BIOS screen. However, if I choose "shutdown", it works perfectly.Also, when I force it to reboot, the system does NOT give me the message that it wasn't shut down correctly. I've reinstalled the system twice. All drivers are installed correctly, and Windows is completely up to date. I even updated the BIOS to the current version.
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Nov 7, 2012
It makes several months am using Windows 7 Professional on my Dell Studio XPS 1640 (it's a 64bit system). It was working fine and I was happy with it. It makes some weeks now that after each time I shut down, when I turn on again, it boots up to where the 4 coloured logo appears and then am left with a dark screen with only the cursor. I once waited for nearly 1 hour, nothing changed. The users screen never appeared.
I had to turn off manually, and when I turn it on again, it tell me that windows failed to restart.... and am left with these 2 options: >start Windows Normally(I went back to square 1 when I tried this) >Startup Repair.
The automatic system repair did not find any problem, I had to use the system recovery for which I had to choose a previous date in time to which I want the computer to reboot. Some times it works, sometimes I have to do it again and change the date.
When I hibernate the laptop, there is no problem when I turn it on again. But when I shut down or restart the laptop, it boots up to the "starting windows" screen with the windows logo and I have to turn it off manually.
It is causing me a lot of problem, I cannot install any program, each time I have to reinstall my printer.
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Jan 29, 2013
ts a lenovo N585,I cannot shutdown my computer the only option is available is hibernation because when i shut it down and put it back on the only screen i get is a blank screen with my cursor showing nothing else and i have left it like that for hours at a time waiting for it to start back but it never did I took the battery out and put it back in and that was the only time it came back on full swing and i had to wait 3 hrs for it to repair itself because it couldnt start any other way..PLEASE HELP ME, I always have to find ways to speed up my computer because it slows down ever so often and now it cannot even run facebook without sticking?
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Jun 23, 2012
I would use the pc and sometimes it would randomly shutdown unexpectedly then the pc would turn back on.This issue happens randomly and not often but randomly it would occur.
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Sep 13, 2009
When I run the Display Color Calibration to alter the gamma cos it is too bright for me, It resets after any reboot or shutdown is there any way to keep the adjusted setting after shutdown/reboot?
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Sep 19, 2012
I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)
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Nov 23, 2011
my laptop with window 7 OS does not shutdown when i click on shut down tab.
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Jun 6, 2011
Im having windows remote, and "shutdown" button has hibernation action, is it possible to somehow change it to real shutdown?
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Apr 16, 2012
I have two windows updates that keep failing. When i go to shutdown my computer I always have an update icon attached to the shutdown key. The download is always 1of1. Then when i reboot, the update icon is still there. I'm thinking since the two updates are failing, it has something to do with the 1of1 update not downloading properly. I went to windows update to check for new updates, and the only one is the two that keep failing. My computer just blue screened on shutdown today, winch got me thinking i really need to fix this.
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Oct 11, 2010
how do i prevent shutdown process after click on Shutdown button!
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Jan 26, 2013
i am always getting force shut down message whenever i processed shut down process.
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Feb 11, 2012
Im not sure if this is in the right category, but I think it could be Windows 7 related.My Powersupply died the other day so I purchased a new one and all was fine, except when I shutdown it either freezes or carries on for what seems like forever.The only thing is that on bootup my DVD Drive and SSD have changed ports so my dvd drive is now device00 and my SSD001.
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Apr 20, 2012
My computer hard drive crashed a week ago and most of my back-ups went with the system. So, I got a new 500 GB drive and have been re-installing everything from scratch. I started with a clean install of Windows XP (service pack 2), which took forever to get all the up-dates done. Then I upgraded to Windows 7 and did the up-dates for that. I didn't make a recovery disk at this point because I wanted to get everything installed first.Unfortunately, the last time I went to reboot it failed. When I power-up the computer it stalls out on the Dell BIOS screen. I can't get into Safe Mode, Setup, or the Boot Menu because my keyboard and mouses are not working. They are both USB and none of my USB ports are working. (Also, I have not PS/2 ports on my machine.).
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Sep 27, 2009
I'm having this problem. Often, when I press the shutdown button, computer runs on. There's no signal from graphics card, because monitor goes blank. But sometimes computer does shutdown (rarely).
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Nov 18, 2009
I recently installed windows 7 64-bit ultimate using a clean install since i had windows xp. Everything installed ok. The problem I'm having is that when i shut down, it automatically restarts instead of shutting down. It runs through the BIOS and POSTS as if i restarted. There are no errors listed when it restarts. It's as if i pressed restart instead of shutdown. The only way i can turn off my computer is when i hold down my power button for 3 seconds.
Gigabyte GA-N650SLI-DS4 motherboard
intel Q6550 core2duo proc
2x500gb WD caviar black hard drives in RAID 0
XFX 8800 GTS XXX 320 mb video card
2x2gb corsair XMS2 pc6400 RAM
Linkysys Wireless G PCI Card
Soundblaster audigy2 soundcard
500W power supply
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Aug 2, 2011
I recently bought an Alienware m17x and it keeps shutting down randomly. I tried reinstalling a fresh version of windows just to be sure and reupdating all of the drivers to match my computer's needs. (via windows update and Driver Genius)It never shuts down randomly in safe mode though, so it tells me: (Correct me if I'm wrong)
1) It's not one of the absolutely critical files causing it, since the files/drivers work without shutting down in safe mode
2) It's not an overheating problem since it doesn't shut down randomly in safe mode
3) Probably not a problem with the battery, or else it would shut down in safe mode too. (Right?)
I still have a 1 year warrenty with Alienware/Dell but I'd rather not wait several weeks (send/receive, fix, send back which takes a while b/c shipping takes atleast a week each way) for them to receive it, fix it, and send it back. (I'd prefer to use that as a last resort because I use/need my computer daily)Dell does have a BIOS flasher for Alienware m17x which I have not tried yet?
System info/specs:
-- Alienware M17x R3 Laptop
-- Blu-ray Disc (BD) Combo (Reads BD and Writes to DVD/CD)
-- Dell Wireless 375 Bluetooth Module
-- Genuine Windows 7 Ultimate (Alienware Edition)
-- 12 GB DDR3 SDRAM 1333MHz (4 DIMMs)
-- Processor: Intel Core i7 2820QM 2.3GHz (3.4GHz w/Turbo Boost, 8MB Cache)
[code]...
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Mar 29, 2011
Shut down unexpectedlyFiles that help describe the problem:032811-1683201.dmpsysdata.xmlWERInternalMetadata.xml
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May 6, 2011
[CODE]My computer is randomly shutting down power then restarts on it's own. I have tried to find a common function that might be causing this to happen. But have not found any. At first I thought it was th eIE since the shutdown always occurred while surfing th eInternet. But, I have had it shutdown once not being on th eInternet (maybe 99 to 98% while on the internet). The computer will run for days, weeks and even months before it shows up again. I have replaced the Power supply, the video card with one just like it, and rearranged the memory (3 x 2g) OCZ GoldI have run the memory test with Windows 7 and no problems were found. Where do I go from here? I have never seen the temparature exceed 42 C. The Vcore is 0.94, +3.3v is 3.33, +5 is 5.19, +12v is 12.25, CPU temp 33 C, and MB is 30C as I write this message
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May 31, 2011
When I click Shutdown button on start menu, Windows shutsdown but leaves the computer running. Fresh install, updates installed, chipset drivers upto date. Never experienced this with WinXP on same computer. Check all other messages about same problem but no reply witsolution was posted.
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Oct 11, 2011
Looks like something is holding it up, I reinstalled the drivers but I think it might be a software issue where a program is not exiting properly and holding the system down.Every once in a while the system will shut down but most of the time it hangs on shut down, times out and errors out.
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Dec 1, 2008
This tutorial will show you how to set the amount of time Windows 7 waits for programs to save data and close before shutting down. Always, as usual, make sure you save and close applications before shutting down to prevent data loss. I also recommend that you backup the registry before editing it.
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Nov 13, 2012
I have a problem with my laptop (A Sony Vaio VPCEB4J0E) Basically, whenever I tell it to shut down, it doesn't actually do so and only closes Windows explorer so I'm left looking at my desktop whilst nothing happens.
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Dec 1, 2011
Everytime I attempt to shutdown Windows 7 freezes at the "Shutting Down" screen with the little moving circle. I looked in Event Viewer and all I'm seeing is a WMI Event ID10 error:
"Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."
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Jul 10, 2012
Today i am surfing internet and suddenly a screen comes (i couldn't read it because it was for just 2 or 3 sec) and then windows restart in safe mode.This has happened to For 3 times in 2 days attaching the files.
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Apr 6, 2012
My PC will not shutdown properly. When I try to shutdown a screen will appear saying 'Sidebar.exe' asking me to force the shutdown. All of the Gadgets disappear but it only leaves one Gadget, the currency gadget on the desktop and then the forced shutdown screen appears asking me to force shutdown. I think the Sidebar.exe stops responding at shutdown. This started to happen not long ago and happens everytime. I am running Windows 7 64 bit. Now not only the currency gadget, it seems other gadgets too. I had done some checks on my own like closing the gadgets and see if it happens, and it still happens.
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May 11, 2012
When i click on Shutdown, Windows closes on open programs then shows Shutting Down and that's where it remains even if i leave the Laptop alone for hours, i return and just see "Shutting Down", I can't install updates because it won't shutdown.
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Sep 11, 2012
Had this problem on a Dell XPS M1330 running Vista and then upgrading to Win 7 64bit. Try flashing or updating BIOS first. Then unplug and replug (or replace if bad) the CMOS battery to reset BIOS. Remember CMOS holds the settings in BIOS. So when no power to CMOS, BIOS settings get wiped out (BIOS tells your pc what to do when it starts). Reset to default settings in BIOS. This fixed my restart issue! I tried all kinds of fixes and this was the only one that worked! Not all are software related issues. Any hardware changes can cause this problem like adding a IDE drive to a SATA board. Make the drive a slave changing it from cable select for example.
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May 27, 2010
i shutdown my pc properly via the shutdown button in start menu... but when i check my reliability monitor it says windows was not shutdown properly. it doesnt happen everytime i shutdown but seems to happen randomly every now and then.
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Sep 5, 2009
After installing Windows 7 dual boot with XP on a Gateway 700LTD, I cannot shut it down. The PC restarts about a second after seemingly normal shutdown. Same now with the XP side, although I can get XP to hibernate while Windows 7 won't even do that - restarts seconds after it goes into hibernation. BIOS settings are all at default. No peripherals attached yet.
Gateway 700S Pentium 4 1.8ghz x1
Intel Board D850GB AAA 49507-904 Bios p13 (v2.3)
528mb RAM NVDIA GeForce2 MX400
Creative SB Live sound
Needs BIOS update but only avail on floppy. Also won't boot from CD.
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