Windows 7 Restarts Second After Shutdown?

Sep 5, 2009

After installing Windows 7 dual boot with XP on a Gateway 700LTD, I cannot shut it down. The PC restarts about a second after seemingly normal shutdown. Same now with the XP side, although I can get XP to hibernate while Windows 7 won't even do that - restarts seconds after it goes into hibernation. BIOS settings are all at default. No peripherals attached yet.

Gateway 700S Pentium 4 1.8ghz x1
Intel Board D850GB AAA 49507-904 Bios p13 (v2.3)
528mb RAM NVDIA GeForce2 MX400
Creative SB Live sound
Needs BIOS update but only avail on floppy. Also won't boot from CD.

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Windows 7 Restarts When Shutdown?

Nov 18, 2009

I recently installed windows 7 64-bit ultimate using a clean install since i had windows xp. Everything installed ok. The problem I'm having is that when i shut down, it automatically restarts instead of shutting down. It runs through the BIOS and POSTS as if i restarted. There are no errors listed when it restarts. It's as if i pressed restart instead of shutdown. The only way i can turn off my computer is when i hold down my power button for 3 seconds.

Gigabyte GA-N650SLI-DS4 motherboard
intel Q6550 core2duo proc
2x500gb WD caviar black hard drives in RAID 0
XFX 8800 GTS XXX 320 mb video card
2x2gb corsair XMS2 pc6400 RAM
Linkysys Wireless G PCI Card
Soundblaster audigy2 soundcard
500W power supply

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Had this problem on a Dell XPS M1330 running Vista and then upgrading to Win 7 64bit. Try flashing or updating BIOS first. Then unplug and replug (or replace if bad) the CMOS battery to reset BIOS. Remember CMOS holds the settings in BIOS. So when no power to CMOS, BIOS settings get wiped out (BIOS tells your pc what to do when it starts). Reset to default settings in BIOS. This fixed my restart issue! I tried all kinds of fixes and this was the only one that worked! Not all are software related issues. Any hardware changes can cause this problem like adding a IDE drive to a SATA board. Make the drive a slave changing it from cable select for example.

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I've spent probably 7 hours trying to figure this out from searches and different potential resolutions and I am completely stumped. This is a fresh install of Windows 7 Home Premium on a fairly basic machine. I can boot in to safe mode, disconnect any connection to the network, ensure WOL is turned off via the CMOS, and still Windows 7 will not shutdown. There is no BSOD.

It simply appears to shutdown, but then the computer reboots with the PC offering a beep in the same way as if I performed a cold boot. If I elect to restart this beep will not be reflected. I've tried different drivers and just about everything I can think of and still nothing. The event viewer appears almost entirely clean as well. I've also restored fail-safe defaults in the BIOS as well as Optimized and the issue persists.

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I run windows 7 professional and windows xp professional in a multiboot. Both operating systems do the same thing on a shutdown. Even if I hold down the soft switch it will restart no matter the duration of pressing/pressing once quick. BIOS is set to shutdown on soft switch hit. Like I said I had a lighting hit on the house. It made our ISR from TDS stop working on the LAN portion and killed my roomate's LAN card and mine. Pretty much points to the hardware in my opinion, but I figured I'd ask the best of em here.

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Yesterday I got this virus, I went and bought trend micro titanium and cleaned it up (was using a free30 day trial of something else) but I'm still having a problem. Whenever I go to shut down or restart my computer, it starts doing it like normal, but right at the end I get this blue screen with a bunch of messages written, it last about 5 seconds while a countdown happens at the bottom of the screen, then it restarts (even if I went Shutdown).

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Here is SysInfo:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 6103 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 610377 MB, Free - 386336 MB; F: Total - 610469 MB, Free - 233199 MB; M: Total - 7 MB, Free - 2 MB; N: Total - 238409 MB, Free - 175969 MB; O: Total - 953618 MB, Free - 149276 MB;
Motherboard: MSI, H55M-E33(MS-7636) , 1.0, To be filled by O.E.M.
Antivirus: Norton Internet Security, Updated and Enabled

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