Computer Restarts - Event Viewer Shows Kernel Error And Improper Shutdown
Jun 1, 2011
It is win 7 with updates. I built it a little over a year ago. It restarts all by itself. The event viewer shows a kernel error and improper shutdown. It may restart once or maybe twice a day or not at all but It happens too often and started a while back. I have checked temp using Sisoft sandra but its not overheated. The only thing unusual to me was the power supply fan seems to kick in twice. Its done that since it was new. It still does it at times but not always. The Power supply is a Fatality 550 w. The amd processor is low watts and so is the video card. I don't like the idea of replacing stuff just to see if it works. I don't know if ram or memory error could cause something like this?
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Nov 4, 2009
Kernel power error in event viewer. Is this a generic error that could be caused by other errors?
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Jan 2, 2012
Recenlty I used to have a full memory dump when I used my other drive as a cache. I got this from an old crash report in event viewer on my win 7 pro,I made it the mini dump on my C drive for the last few weeks as im using an SSD. Though for a while I had no page file at all and noticed it wouldnt save a memory.dmp, so I gave C: 100-500 megs again as it keeps crashing. My old memory dump still on C drive from a month or so ago is 480 megs, so I cant upload that.
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Nov 12, 2012
I am running a 3 year old Sony Vaio, Win7 Sp1, home edition and recently it has been shutting down randomly (not restarting) when I am running games (99% of the time I am on the laptop is when I am running games So I cannot say if this shut-down issue will or will not occur if I just kept the system idle). I have never had this problem until a few days ago when I experienced a BSOD (which happened to me before so I thought it was no big deal), and from that point my laptop began to shut down randomly (just crashes, no BSOD), sometimes within a few minutes, sometimes after a few hours of use.
"WhoCrashed" failed to generate any reports (I ran the crash test, it works fine) and after checking my computers event viewer, there was multiple occurrences of the "event 41 Kernel, Windows was rebooted after an unexpected shutdown" critical error. I browsed the internet looking for possible causes of this, and have taken the following actions:
1. Sending in my laptop for repairs (new thermal paste and heatsink cleaning), the core temp when running games tops out around 60-65C which is nowhere near the level needed for a overheat shutdown
2. Testing my GPU temp, (around 50-60C) once again no where near the level needed for overheat (I am running a Nvidia Geforce GT 330M with updated drivers)
3. Multiple Chkdsks
4. Checked system, power, performance, battery etc with Vaio Care
5. Tested it unplugged and plugged on battery
6. Toning down my power plan's maximum processor usage, changing system cooling policy
7. Reinstalling service pack
8. Cleaning out registry with CCleaner
9. Planning on doing a memory test
After all this, the problem still occurs. I am not sure if it is a hardware problem or something else I am probably going to do a repair install on WIN7 to see if that will fix anything.
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Aug 10, 2011
I am having this problem for about a week, however I, nor others could solve this so far. My knowledge is too limited so here it goes:
Event Viewer
Critical
ID 41
Source Kernel-Power
Task Category (63)
Infrequent occurance, usually once or twice a day - now it just occured twice in about 3 hours. Doesn't matter if i am running any applications or if i am just idling at the desktop.
[Code]..
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May 6, 2012
As of recently, I just upgraded my system to the following configuration:
Intel i5 2500K 1155 socket CPU
Gigabyte Z68A-D3H-B3 revision 1.3 mobo
8GB Corsair Vengeance DDR3 1600 RAM
(2) 60GB OCZ Solid 3 SSDs (One for each partition that I'm running on my system)
2TB Western Digital SATA HDD
nVidia GeForce GT430 2GB DDR3 graphics card
Rosewill RD 500-2SB 500 Watt PSU
Rosewill Challenger Mid-Size ATX case
Prior to installing the software, I had tested the memory, CPU, HDDs, everything. All checked out OK. My system hosts two SSDs to run two partitions: One is Windows 7 Ultimate 64-bit, the other being Windows XP Professional 32-bit. The additional 2TB HDD is basically to store the tons of data that I have on, and I use the Windows 7 My Documents folders to have everything map to the HDD to acquire my data, download to it, etc.
The issue that I seem to be running into, is that every time I load up the Windows 7 partition, no matter how long I leave everything running, if per say I was to leave it running overnight, when I wake up in the morning, it will show that the PC has rebooted. Upon checking the event viewer, I am seeing multiple entries specifying that the error was caused by a kernel-power error, listed as event 41. Reviewing this info, I later noticed that it was causing a bugcheckcode of 265 everytime the issue occurs.
Ideally, I would like to think that it was hardware related, or driver related, as it mostly occurs when I play movies or videos, but when I boot the Windows XP partition, I never come across any of these issues whatsoever. Granted, the XP partition is used primarily for work when I do remote stuff from home, but granted I want to watch a movie on it I can also. Also, when loading the eventvwr on the XP partition, no kernel-power entries are listed. So clearly, this is occuring on the Windows 7 partition, and not the Windows XP partition. Since I dont really think this is due to hardware issues.
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Jun 27, 2012
Dell XPS 9100 with Windows 7 pro X64. Dell support is no help, they just keep saying it is a software issue because their boot diagnostic doesnt show any problems. It quite often makes me do a system restore before i can get back into windows after it happens. Event log says Critical type, Kernel Error. System is less then 6 months old. I have had this problem for 3 of those months for a total of about 8 times.
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Feb 9, 2012
I have not been able to play SWTOR MMO. During gameplay my PC will shutdown then restart to the safe mode menu. It happens randomly 2 to 8 minutes into gameplay. Currently this happens with this game only. I do not know much about computers but I noticed the event viewer says kernel-power event 41. The PC is brand new month old. I a little frustated because I do not know what to do?
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Sep 4, 2012
i've just installed a fresh OS, Windows 7 Ultimate 64-bit and i have a error message when i reboot or turn off my PC. The error appears then disappears so quick i can't read it. Then in Event Viewer i have couple of Error ID 10, and i think that's the error message i get on rebooting/shut down, my PC.
- System
- Provider
[ Name] Microsoft-Windows-WMI
[ Guid] {1edeee53-0afe-4609-b846-d8c0b2075b1f}
[ EventSourceName] WinMgmt
[Code].....
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Aug 3, 2009
Can't seem to find anything releated to this event error "Kernel Event Tracing Error". I have this on a new PC and it bothers me. The eveint ID is #2.
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Feb 25, 2010
Kernel event tracing error ID 3. Anyone knows why is this happening? and whats the solution?
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Apr 27, 2012
"The Windows logon process has unexpectedly terminated."What's this about, it's all over my event logs, should i be worried?
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Aug 12, 2009
Ok, my system is slowing down when I do large file transfers (transfer goes from 60M/s to 2M/s after zero io for about 10 min).
Anyway, I am now combing through the Event Viewer + resource monitor and I came across "event 35" with the source kernel-processor-power the text associated says "Performance power management features on process or 1 in group 0 are disabled due to a firmware problem. Check with the computer mfgr for updated firmware" - anyway I have a bunch of these errors.
Googled for 'event 35' and found nothing - anyone have more detail on this event and how to solve it?
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Apr 21, 2012
Every time the computer goes out when the lights shut off or when it is shut off improper i always get disk error and have to restart a million times till it finally works. I am wondering is their anyway to fix this with out having to reformat.
After boot up i do get options of it saying choose OS
Windows XP
Windows XP
it has always done that since my last installation, i dont know if i dont something wrong there, i just reformatted a couple of months ago.
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Oct 31, 2010
How to fix? > CAPI2 error in event viewer - Win 7 - Windows time stamp service and Event viewer error 7026?
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Oct 4, 2012
So I enter the pin to connect to windows media center, that goes through fine, and it starts contacting on my Xbox and just as it's about to "configuring your extender" it cuts off and displays "Windows media center has encountered an error while trying to configure your computer with this extender". I checked event viewer and the error is as follows:-Media Center Extender Setup cannot create an account for the Extender with ID: uuid:10000000-0000-0000-0200-0025AE2444B5.Error: The system cannot find the file specified.
P.S Tried with all Xbox 360 port forwarding set to open for those relevant ports. Certificate deleted. Network services set up correctly. Firewall been turned off. No anti virus enabled. DMZ filtered on xbox both enabled and disabled, IP address are not clashing and im connected wirelessly on both PC and Xbox.
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Sep 20, 2012
I have something going on but not sure what. I tried system restore which is not working neither. Tried multiple restore points. Says they are corrupted or deleted.The computer boots a bit slow, but it was never a fast booter. The info it
Event ID: 7000
Source: Service control Manager
Seems to to do with my Killer NIC, but i dont even run anything off it and always worked fine when hooked up
Event ID: 7001
Source: Service Control Manager
Locale ID: 1003
States: The HomeGroup Provider service depends on the Function Discovery Provider Host servicewhich failed to start cause of the following error: The service cannot be started, either because it is disabledor because it has no enabled devices associated with it.I run a Quad Core with a geforce 560 and 4 sticks of ram. I ran malewarebytes and found nothing. It started when a program froze my computer.I rebooted, and when i did, my clock was messed up on wrong time and this error has showed up on every reboot now.
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Nov 9, 2012
I have noticed that my event viewer log is showing successful logins when my computer is off. Is this normal? Does the system ever "log itself in" while its off?
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Apr 17, 2011
I'm having problems connecting some devices (android apps) to my computer via my wi-fi. I am usually able to solve the problem by running network diagnostics, but after awhile, I'll start having network connectivity problems again.
Whenever I run diagnostics in these situations, this error is shown in Event Viewer:
"WLAN Extensibility Module has stopped.
Module Path: C:\Windows\system32\athihvs."
I also receive the error (in event viewer) on a fairly regular basis:
"Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x2225D3CC6415. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server."
I have checked, and my router and WLAN card drivers are both up to date. I'm wondering if these errors are what is causing my app to lose connection?
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Dec 22, 2012
I was in the middle of doing a full format of a new 1TB HDD using a SATA to USB adapter, when I stupidly hit he sleep button half way through. I have tried everything to get the HDD to format since then and I just get errors.I tried Wiping the drive with Active Kill Disk, but it just hangs up in the middle.I re-initialized the drive. No change.Used disk manager, didn't work.I haven't been able to find a solution thru Google.
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Sep 24, 2012
My current problem is that it occasionally gives off a clicking noise, I am assuming that the problem is the HDD because there is nothing else that's moving in the computer (besdies the BD-ROM, but it doesn't count). I look onto the event viewer and every time this happens it shows an error in the log files. [code]
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Jan 24, 2012
Basically my laptop has been having very high temperatures for a long time (usually ~60C for CPU and often 100-110 for GPU...insanely high, in other words) For example, see how hot the machine gets just by resuming from a sleep (this is all within a minute or so):I have been seeing the following error in event viewer each time I start Windows (4 entries) for some time:So today I bit the bullet and had the back cover off the laptop and noticed what a bad state the thermal compound was in, for both the CPU and the chipset chip, so wiped it off using TIM Cleaner, and then applied new thermal compound and put the laptop back together. I was actually shocked because for the first time since I can remember, I could feel cold air blowing from the vents of my laptop! I logged into Windows and noticed that my temperatures had fallen and were staying at around the below:Not as low as I'd like but a massive improvement. Trouble is, I am still getting the WHEA-Logger event errors in Windows Event Viewer ('processor core') and wondered if this was not in regards to overheating after all?The plus side is my laptop is now almost totally silent - the way it must have been when I bought it new 3 years ago! But I was wondering how to investigate these WHEA-Logger errors?PS - I think I accidentally got some TIM Cleaner spilt on the carpet. Might be nothing to worry about, but I did notice the "Harmful" hazard symbol on the bottle?
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Jan 16, 2009
Can anyone help with the following errors in event viewer
Event ID 1001 DHCPv6-Client
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x001C25E65B39. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Errors appear every 3 mins or so can you help fix please? has been happening sinc install.
Event ID 7000 Service Control Manager
The BANTExt service failed to start due to the following error:
The system cannot find the file specified.
Began this morning
Event ID 16385 Security-SPP
Failed to schedule SPPSVC for re-start at 2009-06-17T23:59:11Z. Error Code: 0x80070490.
Began 2 days ago
Event ID 2 Kernel-EventTracing
Session "Circular Kernel Context Logger" has failed to start with the following error(s) 0xC0000035
This has begun to appear this morning and every 2 or 3 mins
Clean install from Microsoft image and valid key from Microsoft.
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Feb 24, 2011
After installing an Nvidia 8400 graphics card, my computer has been incapable of shutting down without having to pull the plug on it.
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Sep 5, 2012
I'm having a problem with my computer after a recent lighting storm. My current problem probably isn't a coincidence since after this storm my integrated rj45 port quit working too. It doesn't even show up in device manager... I've given up on that though. The real issue is when I attempt a shutdown the computer just restarts. It isn't hindering operation, but it would be nice to shutdown the computer when needed without having to switch off the power supply.
I run windows 7 professional and windows xp professional in a multiboot. Both operating systems do the same thing on a shutdown. Even if I hold down the soft switch it will restart no matter the duration of pressing/pressing once quick. BIOS is set to shutdown on soft switch hit. Like I said I had a lighting hit on the house. It made our ISR from TDS stop working on the LAN portion and killed my roomate's LAN card and mine. Pretty much points to the hardware in my opinion, but I figured I'd ask the best of em here.
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Sep 23, 2012
my computer restarts when ever I command shutdown.
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Nov 8, 2012
when I select the shutdown the computer restarts
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Mar 26, 2011
sometimes my computer is hanged and automatically restarts and shows operating system not found
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Jul 13, 2012
My Windows 7 configuration is relatively bullet proof (ha ha, nervous laughter).My OS and programs are on C, which I image using RDriveImage every month after Patch Tuesday.My data is on software-mirrored D/F drives.So as long as I don't have a catastrophic event affecting my computer, a routine "drive failure" should be recoverable, with the worst-case being I'd be out a month of updates, but with a good recent image of the OS drive.Anyway, I was recently looking at my event viewer and I have "Disk errors" that occur whenever I run a full image of C.
The complete error text is:
Quote: Log Name: System
Source: Disk
Date: 7/13/2012 3:38:44 PM
Event ID: 11
Task Category: None
[code]....
There were two errors in February (none before that), three in March, four each in May and July.In April and June I did incremental images, so the "bad" area wasn't imaged, so no error.With all the above as background, what's the safest way for me to isolate and/or repair the area(s) of the disk with the errors?The errors are always logged within 1-2 seconds of each other, so I suspect it's just one bad area.And I have never, ever, seen signs of a disk error. No BSOD, no clicking noises, no impaired performance, even for a moment.
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Jun 5, 2012
I left my PC in the company of someone who might have done some meddling. It is configured to require the password upon re-opening it, but it is my understanding this can be by-passed. And, if true, knowing the time this would have occurred, can I use the Event Viewer to determine what actions might have been performed? Or is there a simpler method?
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Jan 15, 2013
Been having unexpected crashes lately on my Pc. I am running windows 7 ultimate x64. And I have been getting the Kernel-power 41. The events before the crash are random. I have read a couple of posts on this forum but I cant seem to find the ones I used yesterday to link to. So I ran a cpu stress test for 8 hours and it was fine. And a memtest for 8 hours no errors. And I just finished a 8 hour gpu stress test and that went fine.
This is the log form the crash:
Code: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
[code]....
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