Windows 7 "sees" Printer But Will Not Connect To It
Jun 17, 2012
I have a printer connected to my network via ethernet. It is a Brother MFC-J825DW
PC1 - no problem - I find and install the printer using the "add a printer" option under "devices and printers" that I have used without issue in the past.
PC2 - PROBLEM - when using "add a printer" the correct printer is identified but will not install. The computer seems to hang when searching for the IP address.
--- Attempt 1: manually enter the IP address for the printer. DOES NOT WORK PC hangs at install.
--- Attempt 2: downloaded Brother utility which correctly identifies the printer and its IP address but "add a printer" (through wizard or manually) still will not work.
NOTE: Printer is set to "share this printer"
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Jul 8, 2011
I have 2 computers on my home network. My desktop is running Windows 7 ultimate 32 bit and I have a kodak 5500 Aio connected to it. I also have a laptop that's running windows 7 home premium 64 bit that connects wireless. I was able to print until today and now I can't print from the laptop. I can see the printer in the add printer window but comes up with cannot connect with error of 0x0000000d
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