Windows 7. Explorer.exe Restarts Constantly After Malewarbytes Removal
Jan 11, 2013
I'm sending this from safe mode! I have been getting assisted with this since before the Holidays. I was sent to the Windows 7 forum to get some insight on why my CPU usage was clocking 100% no matter what I did. I ran several scans and combofixes and nothing seemed to work. I ran Malewarebytes and removed the items and explorer.exe will not run.
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Oct 23, 2012
almost every time I open windows explorer, it crashes...
I read a post earlier that recommended opening command prompt and typing in: sfc /sannow
Did that and the results are: "Verification 94% complete. Windows Resource Protection could not perform the requested operation"
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Nov 1, 2011
just got myself a new laptop and windows explorer is constantly crashing/restarting when I browse or use the explorer in any way. Examples are when I browse around, click save as (which crashes also the program, a big issue for me) or even when I installed the windows SDK just now it crashed 5 times during the installation.I searched around a little, but so far no luck. I tried: - Running Safe-Mode (problem persists) - Do a cleanboot - do a virus check - copy explorer.exe from c:/windows to c:/windows/system32 - Update all drivers.- uninstall firefox OperatingSystemMS Windows7HomePremium64-bit SP1InstallationDate:28October2011,23:58CPU IntelCore i7 @2.00GHz SandyBridge32nmTechnologyRAM 16.0 GB Dual-Channel DDR3 @665MHz(9-9-9-24) Motherboard ASUSTeKComputerInc. N53SN (CPU 1) GraphicsCard
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Sep 24, 2012
Windows explorer crashes with the error message "Windows Explorer has stopped working" whenever I click on any folder that has a RAW image file (.CR2) or a TIFF/PSD image file in it. It then shuts down and restarts. It only happens with these large image files, not video, audio, or pdf files.I'm running Windows 7 64-bit Home Premium. My computer did two lengthy Windows updates over the last week when I did system restarts, so maybe that has something to do with it?I spent the whole day yesterday trying different suggestions I found on the web and nothing has worked. Here's some of the things that I've tried that have been unsuccessful:
- Selected "Always show icons, never thumbnails" in "Folder options / View".- Scanned my computer with Malwarebytes. Same problem after the scan/cleanup.- Tried do a System Restore on 6 different restore points and none of them could complete the Restore successfully.- Tried to do a System Restore on the same restore points in safe mode and it still couldn't do it.- Ran SFC/ scan, still does the same thing afterwards.- Updated my video card driver.- Tried different image codec packs.- Uninstalled all image codec packs.- Some selective startup or clean boot stuff through "msconfig" that didn't help.- Plus a few other things that I can't even remember (it was a late night!) to use Photoshop and work with these images for my line of work so I'm kind of at a standstill until I get this resolved.
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Sep 24, 2012
I'm in desperate need of help! Windows explorer crashes with the error message "Windows Explorer has stopped working" whenever I click on a folder that has a RAW image file (.CR2) or a TIFF/PSD image file. It then shuts down and restarts. It only happens with these large image files, not video, audio, or pdf files.I'm running Windows 7 64-bit Home Premium. My computer did two lengthy Windows updates over the last week when I did system restarts, so maybe that has something to do with it? I spent the whole day yesterday trying different suggestions I found on the web and nothing has worked. Here's some of the things that I've tried that have been unsuccessful:
- Selected "Always show icons, never thumbnails" in "Folder options / View".
- Scanned my computer with Malwarebytes. Same problem after the scan/cleanup.
- Tried do a System Restore on 6 different restore points and none of them could complete the Restore successfully.
- Tried to do a System Restore on the same restore points in safe mode and it still couldn't do it.
- Ran SFC/ scan, still does the same thing afterwards.
- Updated my video card driver.
- Tried different image codec packs.
- Uninstalled all image codec packs.
- Some selective startup or clean boot stuff through "msconfig" that didn't help.
- Plus a few other things that I can't even remember (it was a late night!)
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Nov 25, 2012
I've been having a few issues recently with some programs with reside within the system32 folder, as said in the title paint, notepad and calculator. Explorer is having a different issue so I'll discuss it later. The 3 programs listed are constantly crashing. Notepad and calculator are having significantly bigger issues than paint right now, however they all have the same issue. Whenever I open one of these programs, it'll either be a few letter (numbers for calculator) and it'll crash, with the generic error message "xxxx has stopped working, Windows is searching for a solution". This problem happens consistently. Explorer on the other hand, is behaving oddly. Every couple days (sometimes multiple times in a day) my toolbar will not pop itself back up (I have it set to autohide). While the trace of the hidden toolbar is visible, no moving of the mouse (even when on the desktop to avoid 'always on top' programs taking priority) on the toolbar will bring it back up. This usually results in just killing explorer.exe and re-running it.
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Aug 2, 2011
Windows Explorer shuts down and restarts over and over again, except when in SAFE MODE.
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Aug 2, 2011
Windows Explorer shuts down and restarts over and over again, except when in SAFE MODE.
OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: Intel® Coreā¢2 Duo CPU E8200 @ 2.66GHz, x64 Family 6 Model 23 Stepping 6
Processor Count: 2
[Code].....
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Dec 12, 2009
Few weeks old HP PC, Windows7 Home Premium, 64 Bit
Still fighting my problem with Windows Explorer shutting down periodically,
every 1/2 to 1 hour, fixing itself, and restarting. Really annoying to say the least, as the re-starts wipe out a few of the icons in the notification area of the Taskbar at bottom. Takes about a minute or so for the"re-fixing" to be accomplished.
Anyway, some of the error msgs in the Event Log had ATI mentioned.
Thought this might be a problem with my ATI graphics card.
There are two Users on PC, and the other user says he never, ever, gets any of these error messages, so it's hard to see that it's a graphic card problem, as the card, I would think, is active irrespective of the user. True ?
This morning the error message were different.
It said: "the Device detected a Controller error onDeviceHarddisk5DR5"
I will past the error descr. below.
Is this my main PC HD ? I only have one.
But I do use External HD's for backups.
Think the HD is about to quit ?
Have so many error msgs, that I was wondering if there is any way of opening my Event Log (viewer) to all on-line so you experts can have a peek at it? Other than posting one or two descriptions here, posting them all doesn't seem practical.
Any suggestions ?
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Mar 12, 2012
Even when I have all of the programs closed, the process "Explorer.exe" is running at 80% - 95% all of the time. This is causing serious system slowdown.
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Aug 20, 2012
I m having problem in my hp g62 361-tx notebook pc. Windows explorer stops and restarts whenever i try to open any video file like movies or video songs, also when i try to look the error in event viewer mmc stops not responding...
Diagnose report is given below:
Advanced SystemCare Diagnose Report v1.0
Date: 2012-08-20 20:42:55
----------------------------------
01 - Operating System
----------------------------------
[Code]....
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Jun 8, 2009
I've been using 7137 for a long time, and I haven't had any problems with it until yesterday. I'll be doing normal stuff, like using Chrome, etc. When I try and click an icon on my taskbar, nothing happens. I get the blue spinning wheel.
To add, I can't even use keyboard shortcuts to open up Run, Task Manager, and more.
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Jan 22, 2012
I have a brand new laptop. Toshiba I5 with Windows 7. Since I have it, I have problems with Internet Explorer. It crashes constantly. Everytime, I'm navigating in it, suddenly a popup appears saying that Internet Explorer incountered a problem and Windows will try to resolve the problem. But then when it stop searching, it says that they couldn't resolve the problem and when they can will let me know.Yesterday I was feathup and downloaded Modzila Firefox. I'm sick and tired of this problem and would like to resolve it.I tried going on the microsoft website et download again Internet Explorer but it says I have the lastest version.
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Jun 1, 2011
The issue is that all system functions, opening start menu, running control panel, opening folders or running internet explorer run extremely slowly, taking around 5-10 minutes to load or failing completely. Explorer.exe constantly fails and tries to restart. Safe mode seems to work like normal, no speed issues, he has since said it has run slow in safemode (he's not exactly happy right now, and so is snapping at me when i ask him about it so this could be a lie). The CPU is running at 1-2% constantly, i checked performance monitor idle time for it and it is consistantly showing high idle time so it's not like its thrashing. I have limited knowledge of his pc specs, i know he's running a 2.8ghz quad with 8gb ram (speed unknown but i doubt it'll have a relevance). I ran a sfc /scannow but came up with no errors, he doesn't have a restore point set (helpfull much?) and we cannot really access his antivirus effectively due to the whole speed of the system (2 hours before i managed to successfully open event viewer for example) Event viewer shows a number of issues which i will be able to provide more detail about tomorrow morning when he has calmed down a bit. We've tried to run the windows 7 disk however theres not a fix option, i'll be doing manufacturer default restore at some point probably if no solution is found (failing that a format and reinstall maybe?) however im hoping someone online can shed some light on the whole situation, something i've missed maybe. The biggest issue is it being so difficult to try to fix with it taking such a long time to open anything. This is a new custom built pc (from a website) and im assuming the components themselves are ok, (cpu or hdd broken and it wouldn't start, same with ram but im assuming a warning would of shown, and unless he's lost 7gb in one go i doubt it would show much performance decrease...) the system seems cool enough from general feeling around it, cold air being sucked in and blown out (obviously while idle but even so).
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Nov 30, 2012
Whenever I go to the "Programs and Features" module in Win 7 I get the trusty old, "Explorer has stopped working and is restarting" my taskbar goes for a split second and P&F closes. I have gone to Event viewer to look for a reason and 9 out of 10 crashes acording to the faulting module is "msi.dll" Isn't msi the Microsoft installer? Anyway, how can I go about fixing this or troubleshooting it? It is to say the least annoying. My Computer is an Acer laptop Win 7 HP x64/8gb RAM /Core i5 430Mprocessor.
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Mar 21, 2012
Currently Word Pad is set as my default. When items are opened in word pad it is like jibberish. I would like to make microsoft word my default, but word pad is not listed on my programs to uninstall I have Windows 7
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Nov 12, 2009
I did some 'searching' and found a few posts about 'magnifier' but most were concerning it's use, how to exit out of it, etc. My question is how to stop it.
I've been to Ease of Access Center, and there is no checkmark in magnifier. A shortcut to it is listed in start menu and I located the app in C: drive. But I can find no way of 'executing the exe'. It is constantly popping up when I'm using anything on the desktop. This is a real nuisance for me though I'm sure many may need it.
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Oct 20, 2012
how do U remove pass word for user account when it boots up.
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Dec 31, 2011
I'm running Windows 7 Ultimate?I ran ESet security and it found and deleted two infections in Appdata/roaming - (I noted that it was reading trial mode at the bottom of the windows screen which I never noticed before but at least that was when it was still functioning. I restarted the computer, was welcomed by the Asus menu screen first and then when it goes to load windows, it says "loading windows files" and then goes to the automatic repair feature. It says corrupt file in problem details and proceeds to conclude that it can't fix it. In the advanced features, I have tried the startup repair with no luck, the system restore with no luck - tried all restore points listed and after many many 30 min intervals, it comes back that it cannot restore to the previous state. There are no disk images and no memory problems. Command Prompt will run (although one time it did not and simply shut down). I booted from DVD and tried repair from that with no more luck than before, however, did find it strange that when it looked for the windows installation it found one called windows and one called Microsoft Windows - same partition size, all details the same, not sure what's up with that.
I followed the info under Windows cannot start/.exe files cannot run forum up until ubunto is concerned something about the cd and usb running I can get it to make the mbr.bin file but can't get it to recognize the usb to put it on to check it out or the balance of what's next? Also, at the Automatic System repair it reads:
Startuprepairoffline
6.1.7600.16385
6.1.7600.16385
unknown
212009913
autofailover
13
corruptfile
1033 locale 1D
It doesn't identify an actual corrupt file name it says it can't determine the root of the problem.Tried to run Windows 7 upgrade from the disk but because I'm not in windows that won't work and also because I'm running SP1 and I don't have the disk for SP1.I've downloaded Unetbootin and Ubontu but don't know how to work them to get things fixed I've also tried unloading the windows update cache but still nothing because prior to this problem it was failing on all windows updates and have noticed other people comment that that was their problem - still no luck.
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Jan 26, 2012
I have been fighting printing problems with IE9 for a few days. I cannot print web pages to either my printer or create a PDF using Acrobat Standard or using Cute PDF. Printing works fine with Word, Excel and other programs but the attempts to print web pages results in a blank page except for a header line & footer line.
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Dec 30, 2011
I'm running Windows 7 Ultimate and I'm hoping to get a quick fix on this as I've been trying for two days to fix this computer with no luck yet. The problem arose so far in that, I ran ESet security and it found and deleted two infections in Appdata/roaming - (I noted that it was reading trial mode at the bottom of the windows screen which I never noticed before but at least that was when it was still functioning. I restarted the computer, was welcomed by the Asus menu screen first and then when it goes to load windows, it says "loading windows files" and then goes to the automatic repair feature. It says corrupt file in problem details and proceeds to conclude that it can't fix it. In the advanced features, I have tried the startup repair with no luck, the system restore with no luck - tried all restore points listed and after many many 30 min intervals, it comes back that it cannot restore to the previous state. There are no disk images and no memory problems. Command Prompt will run (although one time it did not and simply shut down). I booted from DVD and tried repair from that with no more luck than before, however, did find it strange that when it looked for the windows installation it found one called windows and one called Microsoft Windows - same partition size, all details the same?
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Dec 11, 2011
I have 2 unusual file folders at the root of my C: drive. The names of both are alphanumeric gibberish,like:af216ca03f1720edf1e7a15b650cbd63One of the items contained therein is identified as a "Windows Installer Patch. There are numerous subfolders labeled "1042" , "1043", et. seq. Both folders are locked and i can't access any of the content even with Administrator's priveleges. These certainly look like leftovers of some kind that should be discarded.
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Mar 23, 2011
After several days with a very patient and through BleepingComputer Volunteer, I believe my computer is malware-free. However, my computer itself still seems to be having issues. None of these issues occurred prior to the infection. My logs appear clean, but these issues remain:Mouse cursor "stutters" at times.Windows flickerStartup and shutdown take excessively long at times, others it is very fastShortcut icons (but not regular icons) have some sort of "blank" icon in front of them.Here is a link to the malware removal threadMalware Removal ThreadAttached as well is a picture of the icon situation.
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I have already tried the following (and none worked):
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