System Slowed Down And Explorer Exe Constantly Failing

Jun 1, 2011

The issue is that all system functions, opening start menu, running control panel, opening folders or running internet explorer run extremely slowly, taking around 5-10 minutes to load or failing completely. Explorer.exe constantly fails and tries to restart. Safe mode seems to work like normal, no speed issues, he has since said it has run slow in safemode (he's not exactly happy right now, and so is snapping at me when i ask him about it so this could be a lie). The CPU is running at 1-2% constantly, i checked performance monitor idle time for it and it is consistantly showing high idle time so it's not like its thrashing. I have limited knowledge of his pc specs, i know he's running a 2.8ghz quad with 8gb ram (speed unknown but i doubt it'll have a relevance). I ran a sfc /scannow but came up with no errors, he doesn't have a restore point set (helpfull much?) and we cannot really access his antivirus effectively due to the whole speed of the system (2 hours before i managed to successfully open event viewer for example) Event viewer shows a number of issues which i will be able to provide more detail about tomorrow morning when he has calmed down a bit. We've tried to run the windows 7 disk however theres not a fix option, i'll be doing manufacturer default restore at some point probably if no solution is found (failing that a format and reinstall maybe?) however im hoping someone online can shed some light on the whole situation, something i've missed maybe. The biggest issue is it being so difficult to try to fix with it taking such a long time to open anything. This is a new custom built pc (from a website) and im assuming the components themselves are ok, (cpu or hdd broken and it wouldn't start, same with ram but im assuming a warning would of shown, and unless he's lost 7gb in one go i doubt it would show much performance decrease...) the system seems cool enough from general feeling around it, cold air being sucked in and blown out (obviously while idle but even so).

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*I have tried to install various OS. Vista x32, x64. Windows 7 x32, x64 and even XP. The problem remains. Now when I know that it doesn't matter I have Windows 7 x64 Ultimate.

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System

OS
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CPU
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Motherboard
MSI MS-7519 Mainboard
Memory
4096 (2x2048) MB 800 MHz (Corsair)
Graphics Card(s)
ATI Radeon HD 4870 X2

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