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Sep 27, 2012

First I told her she needs to clear out some space of all her homemade videos.Then I wanted to go into Add Remove programs but every time I go in it freezes. I even tried it in safe mode but it seems to freeze up even more. I ran cCleaner which cleaned over 1000 MB. I ran SuperAntispyware which found nothing. I tried to run Malwarebytes but it froze after 2 minutes. I took some items out of start up but there are a ton of Toshiba programs listed, but I have no idea if they are necessary or not. Some items I am not sure if she needs or not: Blekko Anti Phishing Domain Advisor Every time I attempt something now her laptop freezes and I have to reboot.I can't even go into Task Manager to stop Malwarebytes or Add Remove Programs when they freeze.

iIt's a Toshiba Satelite L735D
Windows 7 Home
4 GB RAM

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