Random System Lock Up - Mouclass Errors?
Jun 3, 2011
my windows 7 system I use for music production randomly freezes. I was looking in the Computer Management Event Viewer and there are ALOT of MOUCLASS error references and also some windows update failures. Could this be causing the random freezes? Also, the system freezes on boot up and I have to reboot then it works fine for a while, but freezes again intermittently. I dont connect this system to the internet except for windows updates and DAW updates.
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May 3, 2012
The problem is that I will get a system lock up, or freeze when playing games like Portal 2 or FM2012. The freezes are very random however they occur the most when trying to play Co-op in Portal 2 (say about 80% of the time when trying to play it). However with the likes of FM2012 or other games, I can literally play for hours on end without a crash, but other times a crash could happen within about 5 mins.I also seem to randomly crash if I watch a HD video in full screen (1920x1080) however I cannot recall such a problem watching it minimized (using VLC). I also used to get random crashes while browsing the internet on certain websites, however I haven't had this issue since upgrading my RAM.
When the PC does crash, the monitor will just black out and if sound was playing at the time it will usually loop or repeat. The only thing I can do is a hard reboot and upon restarting the PC it will say about the unexpected shut down and to start windows normally however I don't seem to get any minidumps. I've had this problem now for quite awhile, and at first it was something I just overlooked as a random occurance but now its starting to drive me crazy! My system specs are as follows:[CODE]
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May 5, 2009
I have very annoying problem with 7 #7000/#7100 (not present in XP or Vista) - on random intervals, a couple of times per day the hard drive just blocks with it's LED constantly on. Windows still responds, except for operations involving the hard drive (like opening Explorer) - every program that reads from HDD just becomes "Not responding". Exactly after 2 minutes, everything is back to normal.
Drivers are installed, there are no unknown devices in Device manager.
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Mar 30, 2012
OK so about 1-2 months ago I got a New CPU and RAM (RMA cuz old ones caused BSOD) so now I em noticing that I get random freezes when I restart (forced to manually shut down) and when I'm downloading this 1 file from 1 website it gets to 99% the my pc Freezes. (this is the site apache friends - xampp for windows only happens when I try to download the .zip file 1) and I was looking at my CPU and Memory etc. in CPUz and noticed a odd thing about my Ram the 2 sticks are running at to different frequency and that it isn't in dual channel mode?
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Apr 21, 2012
My Dell XPS 420 has a problem now and again whereby everything stops working, but I can still move the mouse. If I try to click somewhere it'll say not responding. It locked up again just now, and if you look at the log, the time where the PC locked up was around the time of the error 21/4/12 12:54:32PM.I have no idea what is causing the issue as I'm not high level enough to interpret event logs. All I will say is that I have running on my PC: avast, adaware, malware antibytes and advanced system care pro for maintenance so I keep my PC in good health (or not it seems!)I have run the trial version of active smart (hard drive utility) and no errors are being reported for any of my drives. Check disk etc reports no issues.In the past my Crucial Ballistix memory has failed a couple of times, but those were BSOD errors that I identified and fixed by replacing the memory.
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Sep 28, 2011
For the longest time I've had this problem where my computer will be on, everything working, then all of a sudden it stops but it doesn't crash.. no blue screen.. and oddly enough it doesn't completely lock up. I try to move the mouse and it may not move instantly, but a few seconds later it will jump and freeze again. It acts as if it goes from normal speed to then processing everything at about .0000001 frames per second, if that makes sense. Upon forcing down the computer, it will restart and hang at the "detecting IDE Drives" part of my Bios boot, then I fully force it down again and it boots up fine. At first it would only do this when I was downloading or installing with my 1.5TB drive installed so, I "uninstalled" it by disconnecting the power and SATA cable and it worked, didn't have any "slow down" or install/download issues after that.Now, I had plugged it back in a few months ago and everything was working fine, downloads were going perfectly fine, installs worked without a hitch, until today I decided to install XNA 4.0. When trying, it did the whole slow down/lock up and required me to restart. Recognizing it, I unplugged the drive again and rebooted. Tried to reinstall, then XNA 4.0 installer kept crashing saying "invalid Drive F:/" which is the drive I unplugged... why it was continuing to look for that drive I have no idea, anyways. I messed around with it a bit I plugged in a USB stick and renamed it to drive F:/, it would start installing but now still do this lock up. Some how after loading my BIOS on a boot and having only my 150GB raptor plugged in (no 1.5 TB, no USB drive) I was able to boot and install XNA 4.0 without errors. However, at the very end it started to lock up and slow down.
Now, whenever I boot my computer it continues to do this lock up, even with the drives I thought were problematic uninstalled. During start up it will make the windows chime and then start to slow down/lock up and act almost as if it's processing the sound in very, very slow motion. It would do this to video as well back when it would crash while I was playing games, until I initially unplugged the 1.5TB drive. Anyways, I am stumped now since it seems to be something completely different than a drive problem and do not know where to go from here. [code]
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Sep 11, 2012
i am getting random bsod's lately. pc worked fine then 1 time i got a bsod and since that i keep getting them randomly. i installed a fresh window version but i stil get those bsod's . i think it could have to do something with memory orso . but since im getting diferent error codes im not sure what it can be. the errors apear mostly at or right after startup. and sometimes just when the pc is on for some time . i attached the file requested and hope that someone here knows where i should look for to fix this.
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Nov 7, 2012
My computer has had problems starting up. On some occasions, I will get to the Welcome screen, and it will just sit there as long as I keep the computer on. Sometimes, it will get past the Welcome screen only to get to a black screen with no desktop or toolbar. To get it to work, I have to start the computer in safe mode and then restart it. I thought it was a virus, so I did a scan with my antivirus (Avast) but it did not detect anything.
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Jul 29, 2009
I have a laptop Acer Aspire 7720G, with Win 7 RTM installed from original ISO ( by zuko.. ) to try it before purchase..but it randomly freezes for 30-40 secs : (
Mouse can move, keyboard works but if I try to open folders or other, they don't
I thought it could be a RAM problem, so I run a memtest.. but no errors..
Now dunno what to do xD I've reinstalled 2 times but there are always freezes..what can be the problem? maybe a bad ISO? or a bad burn?
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Jan 30, 2012
My computer has crashed twice today, giving me error code 0x00000101. The first time was while watching Netflix, and the second time was while playing Minecraft. Additionally, I got an error code 0x0000007A (ataport.sys) while surfing the internet.
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Jan 30, 2012
I have been getting what appears to be random BSOD. However, most times it has been whilst using IE Explorer (ver 8.0 ). I have an Asus G53SW Win 7 64bit 16Gb RAM. All updates have been installed and I believe all drivers are latest version. About 3 weeks ago the HDD had bad sectors and I had it replaced. I had a Crucial M4 128Gb SSD installed and an additional 8Gb of memory. I have run memtest (8 passes) and there were no errors. I have run HD Pro and there are no errors on the HDD. Attached herewith dump files and event logs. I have also attached a sys info file.
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Feb 5, 2012
I keep getting random BSOD on my pc. I have reinstalled the OS to fix the errors but keep getting the errors at random times (ie, playing games, pulling the comp out of sleep mode, and browsing the net). I make any errors of can provide any more information.
System:
Windows 7 Home prem 64 bit Full Retail
Original OS installed on system
Hardware is only 1 year old
Reinstalled OS 2 weeks ago
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Feb 24, 2012
I have been getting random bsod errors and even the minidumps are not being created errors are not the same each time sometimes it is IRQL_not_less_or_equal and sometimes it is kernel_data_in_page error
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Jun 25, 2012
Crash dump directory: C:WindowsMinidump
Crash dumps are enabled on your computer.
On Mon 6/25/2012 8:03:08 AM GMT your computer crashed
crash dump file: C:WindowsMinidump�62512-32775-01.dmp
[code].....
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 6/25/2012 8:00:09 AM GMT your computer crashed
crash dump file: C:WindowsMinidump�62512-31434-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FB7EB0, 0xFFFFF88007528CC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
[code].....
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
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Feb 5, 2011
This is a new pc build using various parts we have accumulated. When using Internet Explorer I get app crashes. I have been playing DC Universe Online and get random app crash, display drivers stop responding, apphangB1, I also lose monitor signal. Here is a list of fixes we have tried already:
-We have disabled internet explorer add ons and even tried disabling IE completely, to no avail
-We have swapped out the 5770 for an 8800 GTX that we know works, same problem
-We have the latest BIOS/drivers
-We have run SpeedFan, CPU temp 41C
-We have run Memtest for both sticks of RAM at the same time in slots 1 and 3 and there was an error, so we tried to isolate the bad RAM by testing invidivual sticks in slot 3 - no errors on either stick? therefore, we put the sticks in slots 3 and 4, assuming there may be a problem with slot 1 - worked ok for a couple of hours, then game crashes and black screen with sound requiring reboot. Monitor is fine, as it works on my BF's pc with no problems.
-We have tried a couple of installs of Windows 7
-We have run chkdsk - no errors.The BIOS is running on default, nothing overclocked - we have used the correct timings for the RAM and autotimed them, same problem
We are currently not using an antivirus because we did not want to add more problems, but we will get AVAST.My BF has given up now, as there is nothing else he can think of to try. I feel we are so close to resolving the issue, as it did run fine for a while, but then a bunch of errors all at once. If it helps, here is a copy of the error log.
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Apr 30, 2012
When i connect my pc with the gpu i am experiencing Random blue screen errors.....with each time different codes.
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Sep 20, 2012
My laptop is BSOD'ing at random times and seems to throw up different reasons. The most popular seems to be Memory Management & Driver IRQL Equal or Less errors. My laptop is an Acer Aspire 5750 Running windows 7 64bit.
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Apr 4, 2012
I can no longer leave my pc on overnight or it freezes. If I run more than 2-3 programs it freezes. I was watching a video once with headphones on and heard a loud noise then freeze.I at first thought it was just one of my hard drives dying because I had similar symptoms before I removed it. But, the fact that the crashes are happening more frequently without accessing the questionable e: has me stumped.Then I figured maybe it was the overclock I did in my bios. But, restoring it to normal has had little effect on the performance of my machine.I have run and run on an almost daily basis the following: All updated daily or when available.
Microsoft security essentials
Superantispyware
Malwarebytes
CCleaner
JV16 power tools 2011
[code]....
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Jan 18, 2011
Do you guys know of a way to save a restore point and locking it that no matter what, it won't delete? I made a restore point and then installed Windows 7 service pack 1. The service pack screwed me so bad with software and hardware I used, I regret that I didn't do an acronis backup!When trying to fix the problems, I had reinstalled various drivers and uninstalled the Service pack, thus forcing Windows to create more automated restore points. Since my C drive is configured to use %30 of it's capacity for restore points, along the way, I guess my restore point was deleted because it's not in the restore points list, even if I check "show more restore points".I want to prevent this in the future so I am asking if if anyone knows how to create a restore point and LOCK it so no matter what, my restore point won't get deleted.
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Apr 1, 2012
I would like to "lock down" the system restore settings after I set it up on my main hd. For some reason it gets changed by either my setup of "daily disk cleaner" or Ccleaner or some other program.
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Feb 13, 2012
There are now several ways of locking a computer to block things like internet surfing during a specific time period. I have unfortunately found a problem. All that one needs to do to defeat these programs is to change the system time. I use Kaspersky which allows blocking applications from operating. Is the system time controlled by an accessible software so that it could be blocked from being changed?
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Jan 17, 2012
I get intermittent freezing on waking from sleep mode, and indeed occasionally it wakes up immediately after sleeping.
I looked in the event manager and after 2 separate occasions of it freezing on waking up, it's come up with vwififilt as the culprit. I hope I've uploaded a screengrab correctly.
I can't find anything online which distinguishes why this file is not loading and causing a freeze on waking from sleep mode.
Any ideas on what I can do to remedy this problem? And also why I might be getting this sporadic problem of the system waking immediately after sleeping?
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Nov 7, 2011
my external hard disk is lock and lock recovery key lost?
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Feb 18, 2011
I run Windows 7 32 bit.Recently I noticed when I start up the computer AVG get's an immediate run time error and I cant' turn it back on Explorer (not internet explorer) is unresponsive. For example I can't even rename a file, it wont' let me
If I alt cntrl delete, I can't click anything, including the task manager. It seems like a problem with explorer, it happens every time I restart the computer and I cannot figure it out. (a little side note, I use rocketdock... completely unresponsive).
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Aug 11, 2012
My wife's laptop had a virus and I think I have gotten rid of the virus, but I am having trouble getting some windows programs to operate. Pasted in is the FSS Log.
Farbar Service Scanner Version: 06-08-2012
Ran by Mom's Computer (administrator) on 11-08-2012 at 21:02:46
Running from "D:\"
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
[code]....
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Sep 16, 2011
The kernel Power errors happen when ever I play a rather large game, such as Left 4 Dead, Left 4 Dead 2, Dead Rising 2, Assassins Creed Series, and Battlefield Bad Company 2. I've tried unplugging all my external devices such as, my headset, It worked for about two weeks, but then the errors started happening again. I had this computer custom built for gaming, It's not even a third full, And I want this to stop. I've updated all my drivers, Uninstalled tons of my games, just to get one working. The errors don't occur immediately once I run the game. It takes about 20 minutes more or less to stop. The computer doesn't freeze, or give any warning that it's about to happen. Just swiftly shuts off. I gave up for a while and tried to restore my system to factory settings. I can't restore it to factory settings, because I don't know where the disc is, and when I try to reset it by a restore point, the restore points are only for this month.
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Nov 8, 2009
anybody else having this issue with the upgrade of Windows 7 HP on a HP machine as a matter of fact as well with there upgrade version.
It's like what i am trying to do is this.
New with True Image - Couple basic kinda questions ??? | Forums
That is my post an explain pretty much what i am trying to do (even though that one focus's on that certain program for questions there but)
mainly trying to do a system restore image disc. That way every time i want to or have to reformat i do not have to go through the whole damn going back to Vista then the whole upgrade process again.
Anyways so speaking with HP of course we know there is no way to do this or for me even to get a HD with factory Windows 7 installed on it WITH a Windows 7 recovery partition factory done. So this is really the only way to do it. Where it would kinda actually be like a Windows 7 recovery partition.
OK with that being said. Speaking with HP came up the idea and notice the new features and system in the backup and recover section where you can create a repair disc or create a system image.
Well they said to create a repair disc and i could use it to go back to a so called day one install or fresh install/upgrade of Windows 7.
OK we know this is not true as it is only a repair disc only so.. This is where it gets back to "is these screwed up and not working for you guy's either" as the title say's.
The one link inside the backup section that says "create system image" is not working. It kinda stops and freezes up half way through on same spot every time. When it gets to disc#3. It tells to take out and insert another disc label it blah blah blah.. but at that point will not even open the disc tray. Gotta cancel it out and then restart (even to open the tray and get the disc out). More less to even try and finish the process. Which i tried it 3 times and same thing every time.
Using dvd-rw's as well. My systems fine and plenty bad azz so i know that's not it either or that that is what is making it freeze up. Soo.. anybody else try this yet and having the same problem with that feature?
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Apr 28, 2011
While playing games like cod 4, Battlefield BC2, and some other games, all online the computer freezes and the only way to make it move again is to reset. I think it maybe related because all the problems happen while I'm connected to the internet. Lately it has crashed and it appears BSOD message. This is what it says:
Error name: "SYSTEM_SERVICE_EXCEPTION"
Technical Information:
"Stop 0x0000003b(0x000000000c0000096, 0xfffff880094f98f1, 0xfffff8800b411cc0, 0x0000000000000000)
kernel.amd64 - Adress fffff880094f98f1 base at fffff88009478000, Datestamp 4581d357"
I think it maybe related because this only happens when I do something on the internet. Watching a video or uploading something, or playing online games. Plus sometimes it freezes and not even the reset button works. I have to turn it completely off and in 5 seconds turns back again on its own. I don't understand much of it, but i went to event viewer and not all the errors are totally alike, so i don't know if that means the cause is different. I have lots of critical errors and all from the source: kernel power; and event: id 41. I have other errors with name "KMODE_EXCEPTION_NOT_HANDELED" and other with no name.
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Jul 22, 2012
To start off, I would like to explain the situation the laptop was in when I received it from my sister and what she informed me of how it happened. The laptop has only one hard drive, it is running one partition of Windows 7 Ultimate 32 bit.The computer froze while she was listening to music, the hard drive activity was halted, music was stuttering, she forced shutdown after ten minutes of no response. The computer then noted the inability to boot after the POST was initiated. A screen appeared noting Windows 7 needed to run a start-up repair before beginning (Running the start-up repair ended with a long boot time and eventually hanging up with a black screen with an enlarged cursor that could be moved, no further progress. The second option to start with the last settings for boot resulted in the same result as the first. What I did to fix this problem, I tried using safe-mode to see if the problem was driver based or software based, as my sister noted she did not install or tamper with any software before the problem, I was unsure of how to proceed. All attempts of booting into the various safe-mode protocols resulted in the computer hanging on loading CLASSPNP.SYS, then after a minute it would result in a BSOD with 'unable to mount boot volume'. The Windows 7 recovery disc lead to the same result of trying to do the repair or booting up normally, hanging with the large cursor in the middle. I eventually decided to load up some utilities and used a Gateway (The computer brand) hard drive scanner to attempt to fix the problem, this worked, miraculously. After this fixed the problem I was able to boot normally the first time, yet it ran startup repair, and fixed a few errors before booting. The system as it stands now,The system boots up in normal time without any errors. Safe mode still hangs and blue screens after stopping at loading CLASSPNP.SYS. I hoped to run chkdsk and sfc through the command prompt to try and see if it could fix this problem, yet both hang before running. 'sfc /scannow' through the command prompt gives the result 'Windows Resource Protection could not perform the requested operation'. 'chkdsk /r' through the command prompt runs at the next boot and gives an error along the lines of 'Windows can not run chkdsk due to a recent software change' and then proceeds to boot up without doing the scan. I've cleaned the system of malware using various tools to see if this was the problem, yet it does not seem to make a difference. I have attempted to replace the 'CLASSPNP.SYS' with a working copy off of my computer, yet it results in the same situation. Running start-up repair with the Windows 7 recovery disc does not work and says it is unable to proceed now, strangely.I am wondering if doing an upgrade to the same copy of Windows 7 will allow me to have a clean boot record and hopefully fix the problem. It creates a 'Windows.old'; this should be fine for the current situation, right? My sister plays various games such as the Sims 3 and a few others, and has 40GB+ of music on here that she does not want to lose. Will performing an upgrade(if possible in this situation?) keep the music, and actual application folders that could be run on the upgraded system? If not, I could scrounge up a hard drive to create a backup of the music and the game save files, but it would be annoying to have to install all of the game over again.
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Jan 2, 2012
I built a brand new computer for the holidays and it has been working fine. brief run down of hardware would be:[CODE]The computer has been running flawlessly using a 55" tv as a monitor with graphics on ulta for 2 weeks or so, there is barely anything installed on the computer besides necessary programs and 1 or 2 games at the moment. For the 2nd time now the computer has shut down instantly giving no warning, displaying no errors or coming back with any errors after running Windows 7 trouble shooters, the first time the computer had been on all day so I thought maybe over heating. But this second time the computer was only on about 5 minutes and did the same thing, I put a lot of time and is the first computer ive built so I would like to fix it before anything gets damaged but im not sure where to start
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Dec 15, 2011
Friends I have two repetitive errors routinely showing up in my System Event log. I believe these to be Windows 7 networking policy errors in that it does not deal with a missing workgroup member correctly, but I could be wrong, obviously.
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