System Errors After Recovering From A Virus
Aug 11, 2012
My wife's laptop had a virus and I think I have gotten rid of the virus, but I am having trouble getting some windows programs to operate. Pasted in is the FSS Log.
Farbar Service Scanner Version: 06-08-2012
Ran by Mom's Computer (administrator) on 11-08-2012 at 21:02:46
Running from "D:\"
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
[code]....
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Sep 11, 2011
I made a system image backup from my ssd,then I bought another ssd to put the system image on,I tried when the 2nd ssd was completely empty; it saysthere is no disk to recover to ( or something like that )then I installed clean version of windows on the 2nd ssdafter that I tried restoring via the system repair disc but it kept telling me the same message
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Apr 9, 2011
Recovering my system a faced this error after the instalation was started, so now my HD is formated and I can't start my windows in anyway, when I try I get the follow message:Windows couldn't.a recent hardware or software change might have caused the problem. To get fixed: 1-Insert the Windows installation disc and restart your computer. 2-Choose your language settings and click "Next. " 3-Click "Repair your computer ". If you do not have the disc, contact your system administrator or computer manufacturer for assistance. Status: 0xc000000f________My pc is an acer aspire with was runnig windows 7 ultimate can?
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Nov 19, 2012
i want to install windows 8 without recovering my windows 7 in my hp pavilion dv6
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Aug 15, 2011
I have a duplicate image of my windows 7 system. I want to move my windows 7 system off from my 2TB drive on to a smaller 500GB drive instead. I used an imaging program to duplicate the drive contents onto the 500GB drive. My question now is, is it safe to switch to my 500GB as my primary drive and boot up from it without affecting my Windows 7 activation status, or do I need to de-activate it first on the 2TB drive then re-activate on the 500GB drive?
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Nov 7, 2012
I have just recovered my laptop toshiba satellite L505 es5018 windows 7 home premium 64bit to factory settings successfully. After that system start up but keep configuring system continuously. How may I solve this problem?.
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Jan 25, 2012
Alright, so I am working remotely on a computer trying to remove the System Scan virus. Now I have followed all steps, and removed countless viruses from safe mode using both super-antispyware and malwarebytes. I followed all instructions given in the removal guide on this site, including using rKill and the tdsskiller. I seem to remove the virus sucessfully, but as soon as I restart in normal mode from my users account, the virus is right back. Is there a known variation of this virus that reinstalls itself? Are there any other recommendations
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Apr 5, 2012
My daughter has a Gateway laptop running Windows 7 Home Premium 64bit. We have 4gig RAM installed.The other day she tried to create a folder on the desktop. However, she was not able to do that and was also not able to click on any icon on the desktop at all.She restarted the computer and it seemed to fix itself. However, the next day it happened again.Does this sound like a corrupt system file or a virus? We have PC Tools Internet Security on her laptop and it says there are no viruses.Also, not sure if this is related, but the computer takes over 15 minutes to shut down. Actually, I don't know exactly how long it takes because after 15 minutes she gets frustrated and just holds down the power button to force it to shut down.There are no updates available - we have checked and it says there are none.
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Aug 12, 2012
when my laptop was new i never saw these folders named $RECYCLE.BIN and SYSTEM VOLUME INFORMATION and now i think my laptop is infected with a virus because i got these files through a pen drive, that means its a virus or a malware b'coz it spreads and many people have got this because of my laptop. but none of the antivirus i used such as avira, Avg, Mcafee and eset online scan have detected it till now. I don't know what to do.
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Jan 9, 2012
User, Computer, Network, and Control Panel are showing up under Desktop in windows explorer. I recently removed the fake system malware virus, which just refused to die. Everything works, but I reall don't want to have to reinstall everytWhat I want to know is how to move all the system folders back where they belong.
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Oct 8, 2012
I have had the generic.win virus on my computer for a while now due to my anti virus program not being able to remove it. It has been causing internet browsing issues specifically with google and other search engines. However I believe that the virus has corrupted my "Windows repair tool" that is required to reformat my system. I start my computer and hold F8 to bring up the menu and select the repair computer option and it brings me to the menu where I can either "start windows normally" or run system repair tool.
When I try to run the system repair tool I know it is supposed to bring me to a menu to select language and what not and ultimately restore my computer. Unfortunately it just returns to the normal boot up and repair option over and over upon selecting the option. I just want a virus free computer. My system is a dell inspirion running 64 bit windows 7. I have backed up all the files.
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Feb 19, 2013
can computer virus damage the system speaker and webcam
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Oct 24, 2012
Right about the time we got the virus out I started to get regular system freezes and BSODs at random times throughout the day. I'm not sure if it's something we did, if the virus messed something up, or if it's some unrelated issue. It's not the memory since I tested it last night and there weren't any errors.It can happen at any time. I haven't been playing any games and the only game I ever do play on this laptop is minecraft. I do play some Hulu and Netflix videos, but these crashes and lockups don't only occur when I'm watching a video. I can simply be browsing the web or working on my webpage and I will get the BSOD or the system will freeze.[CODE]
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Dec 7, 2011
I had the win 7 antivirus, virus on my laptop, i used this site for instructions on removing this virus, I followed the instructions and it seems to have removed the virus. Now when I start the laptop the programs pinned to my startup menu do not start and if I want to start a program I have to start by right clicking and starting as system admin. Not sure what to do now to fix this.
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Mar 26, 2012
I bought a new laptop recently, and probably about 4 days later, it got the System Check virus. A friend helped me get rid of the virus(I think), but a lot of my stuff still seems to be hidden. Unhide.exe got back my desktop icons, and some of my Start Menu, but I'm still missing almost all of the right side of said start menu. The Control Panel, Help and Support, Search, etc etc.I have Windows 7.
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Oct 18, 2012
so i have windows virtual pc windows xp mode. I wanted to ask if i get virus on windows xp mode is it will infect my real pc?
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Feb 18, 2011
I run Windows 7 32 bit.Recently I noticed when I start up the computer AVG get's an immediate run time error and I cant' turn it back on Explorer (not internet explorer) is unresponsive. For example I can't even rename a file, it wont' let me
If I alt cntrl delete, I can't click anything, including the task manager. It seems like a problem with explorer, it happens every time I restart the computer and I cannot figure it out. (a little side note, I use rocketdock... completely unresponsive).
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Sep 16, 2011
The kernel Power errors happen when ever I play a rather large game, such as Left 4 Dead, Left 4 Dead 2, Dead Rising 2, Assassins Creed Series, and Battlefield Bad Company 2. I've tried unplugging all my external devices such as, my headset, It worked for about two weeks, but then the errors started happening again. I had this computer custom built for gaming, It's not even a third full, And I want this to stop. I've updated all my drivers, Uninstalled tons of my games, just to get one working. The errors don't occur immediately once I run the game. It takes about 20 minutes more or less to stop. The computer doesn't freeze, or give any warning that it's about to happen. Just swiftly shuts off. I gave up for a while and tried to restore my system to factory settings. I can't restore it to factory settings, because I don't know where the disc is, and when I try to reset it by a restore point, the restore points are only for this month.
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Jun 3, 2011
my windows 7 system I use for music production randomly freezes. I was looking in the Computer Management Event Viewer and there are ALOT of MOUCLASS error references and also some windows update failures. Could this be causing the random freezes? Also, the system freezes on boot up and I have to reboot then it works fine for a while, but freezes again intermittently. I dont connect this system to the internet except for windows updates and DAW updates.
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Nov 8, 2009
anybody else having this issue with the upgrade of Windows 7 HP on a HP machine as a matter of fact as well with there upgrade version.
It's like what i am trying to do is this.
New with True Image - Couple basic kinda questions ??? | Forums
That is my post an explain pretty much what i am trying to do (even though that one focus's on that certain program for questions there but)
mainly trying to do a system restore image disc. That way every time i want to or have to reformat i do not have to go through the whole damn going back to Vista then the whole upgrade process again.
Anyways so speaking with HP of course we know there is no way to do this or for me even to get a HD with factory Windows 7 installed on it WITH a Windows 7 recovery partition factory done. So this is really the only way to do it. Where it would kinda actually be like a Windows 7 recovery partition.
OK with that being said. Speaking with HP came up the idea and notice the new features and system in the backup and recover section where you can create a repair disc or create a system image.
Well they said to create a repair disc and i could use it to go back to a so called day one install or fresh install/upgrade of Windows 7.
OK we know this is not true as it is only a repair disc only so.. This is where it gets back to "is these screwed up and not working for you guy's either" as the title say's.
The one link inside the backup section that says "create system image" is not working. It kinda stops and freezes up half way through on same spot every time. When it gets to disc#3. It tells to take out and insert another disc label it blah blah blah.. but at that point will not even open the disc tray. Gotta cancel it out and then restart (even to open the tray and get the disc out). More less to even try and finish the process. Which i tried it 3 times and same thing every time.
Using dvd-rw's as well. My systems fine and plenty bad azz so i know that's not it either or that that is what is making it freeze up. Soo.. anybody else try this yet and having the same problem with that feature?
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Apr 28, 2011
While playing games like cod 4, Battlefield BC2, and some other games, all online the computer freezes and the only way to make it move again is to reset. I think it maybe related because all the problems happen while I'm connected to the internet. Lately it has crashed and it appears BSOD message. This is what it says:
Error name: "SYSTEM_SERVICE_EXCEPTION"
Technical Information:
"Stop 0x0000003b(0x000000000c0000096, 0xfffff880094f98f1, 0xfffff8800b411cc0, 0x0000000000000000)
kernel.amd64 - Adress fffff880094f98f1 base at fffff88009478000, Datestamp 4581d357"
I think it maybe related because this only happens when I do something on the internet. Watching a video or uploading something, or playing online games. Plus sometimes it freezes and not even the reset button works. I have to turn it completely off and in 5 seconds turns back again on its own. I don't understand much of it, but i went to event viewer and not all the errors are totally alike, so i don't know if that means the cause is different. I have lots of critical errors and all from the source: kernel power; and event: id 41. I have other errors with name "KMODE_EXCEPTION_NOT_HANDELED" and other with no name.
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Jul 22, 2012
To start off, I would like to explain the situation the laptop was in when I received it from my sister and what she informed me of how it happened. The laptop has only one hard drive, it is running one partition of Windows 7 Ultimate 32 bit.The computer froze while she was listening to music, the hard drive activity was halted, music was stuttering, she forced shutdown after ten minutes of no response. The computer then noted the inability to boot after the POST was initiated. A screen appeared noting Windows 7 needed to run a start-up repair before beginning (Running the start-up repair ended with a long boot time and eventually hanging up with a black screen with an enlarged cursor that could be moved, no further progress. The second option to start with the last settings for boot resulted in the same result as the first. What I did to fix this problem, I tried using safe-mode to see if the problem was driver based or software based, as my sister noted she did not install or tamper with any software before the problem, I was unsure of how to proceed. All attempts of booting into the various safe-mode protocols resulted in the computer hanging on loading CLASSPNP.SYS, then after a minute it would result in a BSOD with 'unable to mount boot volume'. The Windows 7 recovery disc lead to the same result of trying to do the repair or booting up normally, hanging with the large cursor in the middle. I eventually decided to load up some utilities and used a Gateway (The computer brand) hard drive scanner to attempt to fix the problem, this worked, miraculously. After this fixed the problem I was able to boot normally the first time, yet it ran startup repair, and fixed a few errors before booting. The system as it stands now,The system boots up in normal time without any errors. Safe mode still hangs and blue screens after stopping at loading CLASSPNP.SYS. I hoped to run chkdsk and sfc through the command prompt to try and see if it could fix this problem, yet both hang before running. 'sfc /scannow' through the command prompt gives the result 'Windows Resource Protection could not perform the requested operation'. 'chkdsk /r' through the command prompt runs at the next boot and gives an error along the lines of 'Windows can not run chkdsk due to a recent software change' and then proceeds to boot up without doing the scan. I've cleaned the system of malware using various tools to see if this was the problem, yet it does not seem to make a difference. I have attempted to replace the 'CLASSPNP.SYS' with a working copy off of my computer, yet it results in the same situation. Running start-up repair with the Windows 7 recovery disc does not work and says it is unable to proceed now, strangely.I am wondering if doing an upgrade to the same copy of Windows 7 will allow me to have a clean boot record and hopefully fix the problem. It creates a 'Windows.old'; this should be fine for the current situation, right? My sister plays various games such as the Sims 3 and a few others, and has 40GB+ of music on here that she does not want to lose. Will performing an upgrade(if possible in this situation?) keep the music, and actual application folders that could be run on the upgraded system? If not, I could scrounge up a hard drive to create a backup of the music and the game save files, but it would be annoying to have to install all of the game over again.
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Jan 2, 2012
I built a brand new computer for the holidays and it has been working fine. brief run down of hardware would be:[CODE]The computer has been running flawlessly using a 55" tv as a monitor with graphics on ulta for 2 weeks or so, there is barely anything installed on the computer besides necessary programs and 1 or 2 games at the moment. For the 2nd time now the computer has shut down instantly giving no warning, displaying no errors or coming back with any errors after running Windows 7 trouble shooters, the first time the computer had been on all day so I thought maybe over heating. But this second time the computer was only on about 5 minutes and did the same thing, I put a lot of time and is the first computer ive built so I would like to fix it before anything gets damaged but im not sure where to start
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Dec 15, 2011
Friends I have two repetitive errors routinely showing up in my System Event log. I believe these to be Windows 7 networking policy errors in that it does not deal with a missing workgroup member correctly, but I could be wrong, obviously.
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Jan 21, 2013
how do I check My labtop for virus and virus protection
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May 6, 2012
As of recently, I just upgraded my system to the following configuration:
Intel i5 2500K 1155 socket CPU
Gigabyte Z68A-D3H-B3 revision 1.3 mobo
8GB Corsair Vengeance DDR3 1600 RAM
(2) 60GB OCZ Solid 3 SSDs (One for each partition that I'm running on my system)
2TB Western Digital SATA HDD
nVidia GeForce GT430 2GB DDR3 graphics card
Rosewill RD 500-2SB 500 Watt PSU
Rosewill Challenger Mid-Size ATX case
Prior to installing the software, I had tested the memory, CPU, HDDs, everything. All checked out OK. My system hosts two SSDs to run two partitions: One is Windows 7 Ultimate 64-bit, the other being Windows XP Professional 32-bit. The additional 2TB HDD is basically to store the tons of data that I have on, and I use the Windows 7 My Documents folders to have everything map to the HDD to acquire my data, download to it, etc.
The issue that I seem to be running into, is that every time I load up the Windows 7 partition, no matter how long I leave everything running, if per say I was to leave it running overnight, when I wake up in the morning, it will show that the PC has rebooted. Upon checking the event viewer, I am seeing multiple entries specifying that the error was caused by a kernel-power error, listed as event 41. Reviewing this info, I later noticed that it was causing a bugcheckcode of 265 everytime the issue occurs.
Ideally, I would like to think that it was hardware related, or driver related, as it mostly occurs when I play movies or videos, but when I boot the Windows XP partition, I never come across any of these issues whatsoever. Granted, the XP partition is used primarily for work when I do remote stuff from home, but granted I want to watch a movie on it I can also. Also, when loading the eventvwr on the XP partition, no kernel-power entries are listed. So clearly, this is occuring on the Windows 7 partition, and not the Windows XP partition. Since I dont really think this is due to hardware issues.
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Feb 21, 2013
My PC shows many errors on system config and services displays many stopped and running.
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Aug 13, 2012
All of a sudden my computer after 1 hour freezes and crashes completely.I get a black screen of death with error code 0xc000000e Recovery Screen After i hit enter i got another message saying Your PC needs to be repaired. The application or operating system couldnt be loaded because a required file is missing or contains errors. File: Windowssystem32winload.exe Error code: 0cx000000e After the error happens and I restart, the main hard drive will not show up and I have to restart again for it to show up.SO i just went ahead and formatted the PC and reinstalled windows 7 from scratch.After an hour or less the same thing happened again and also when I reboot the computer asks me to choose which windows 7 I want to log into. Why is this showing up if I formatted the disc completely (Deleted and created New disc while i was reinstalling windows 7)My main drive is a Crucial m4 SDD 2.5 128GB Sata I have 4 other drives with over 2tb each but i use this for files. Windows is installed on just the crucial HD?
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Aug 26, 2012
As you may see I am connected to the internet but I cannot see the signal bars on the taskbar.my laptop information:Toshiba Satelite M645 S4070Windows 7 Home Premium. 64-bitI also cannot do a system restore of the check disk error i am seeing.below is an image of the results:[CODE]
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Feb 3, 2011
My friend's laptop won't boot. You turn it on and the Advent symbol comes up and gives you an option to go into the BIOS or onto system recovery. It allows you to go no further. If you go to system recovery you can't even do anything, the typing cursor style thing is just flashing. He doesn't have the CDs to recover Windows 7 and restore it.Is there any way to restore? I also have an Advent laptop, would it work if I made a recovery CD from control panel for Windows 7 and then use it to boot and restore his Windows?
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Mar 4, 2012
I was repartitioning a 3 NTFS partitioned 1,5tb drive down to one partition via win 7 Disk Management tool. I successfully shrank one of the partitions. After shrinking the second partition, win 7 had a hiccup and reported the remaining single partition is now in a 'RAW' format. I still have data on the drive that i would like to recover prior to reformatting it.Apparently, on reading up about "RAW' files, the data is still there. What i would like to do is to somehow view the data and extract portions of it at a time to other smaller hds. From what i has read i can only extract everything to another 1.5tb drive, which i just don,t have available. If i can find a solution, i will eventually reformat and reuse my 1.5tb drive.How can i extract portions of data from a "raw" drive to a second smaller drive?
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