Corrupt System Files Or Virus?
Apr 5, 2012
My daughter has a Gateway laptop running Windows 7 Home Premium 64bit. We have 4gig RAM installed.The other day she tried to create a folder on the desktop. However, she was not able to do that and was also not able to click on any icon on the desktop at all.She restarted the computer and it seemed to fix itself. However, the next day it happened again.Does this sound like a corrupt system file or a virus? We have PC Tools Internet Security on her laptop and it says there are no viruses.Also, not sure if this is related, but the computer takes over 15 minutes to shut down. Actually, I don't know exactly how long it takes because after 15 minutes she gets frustrated and just holds down the power button to force it to shut down.There are no updates available - we have checked and it says there are none.
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Dec 26, 2012
I am having some issues with some programs not working on my computer. I tried uninstalling them and reinstalling but they just fail on load.
I opened up command prompt and ran SFC/ SCANNOW and received a message about corrupt files.
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Feb 10, 2013
Corrupt files in System File Checker - now whaIn trying to fix a still unsolved problem with my WLAN network connection (detailed here, if relevant: WLAN issue - WiFi can't connect - Tech Support Guy Forums), it was concluded that a main problem is corrupt files identified by the System Files checker.This is the message I get when running the checker toold corrupt files but was unable to fix some of them Checking the log, I searched for cannot repai but nothing comes up. Searching for in the logs turns up some cases of annot verify component files for Microsoft-Windows-Security-Kerberoarch for turns up nothing. Not sure what to do now. My computer is a Dell XPS 15 Z
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Nov 19, 2011
I am using Windows 7 Professional SP1 32 bit on a desktop machine. I run ESET NOD32 Anti-virus 5.0 and Comodo Free Firewall in the background. I do a weekly manual scan with Malwarebytes Anti-Malware and Super AntiSpyware. Malwarebytes has never detected a threat and Super AntiSpyware detects about 130 threats each week. My start up folder has 5 programs that start up and run in the background. Recently the machine has become very sluggish, some programs take a very long time to open and when I am using various programs they sometimes stop responding but sometimes they recover by themselves if I wait long enough.A couple of days ago I ran sfc /scannow from an elevated command prompt. After it ran it said that it could not fix several corrupted Windows files. I looked in the log file and I didn't understand what I was reading and I couldn't tell which files were corrupt or how to fix them. I ran sfc /scannow a total of 3 times rebooting after each time and each time it told me it could not fix several corrupted Windows files.
I was surprised that when I ran sfc /scannow that it did not ask me to insert the Windows 7 installation CD so it could replace the corrupted files. When I would run sfc /scannow on my Windows XP Pro machines I always had to insert the XP installation CD so it could copy files from the CD into the machine.Today I booted the machine with the Windows install CD and selected "Repair". The "System Recovery Options" screen appeared. My choices were:
- Startup repair
- System restore to an earlier point in time
- System image recovery
- Windows memory diagnostics
- Command prompt
The machine starts up OK so there were no choices that apply to repairing Windows. When I was running XP Pro the system disk would actually do a repair action.I am thinking that the cause of the sluggish, some programs taking a very long time to open and various programs sometimes stop responding may be caused because of the corrupt Windows file sfc /scannow couldn't fix.Is there a way to replace the corrupt Windows 7 corrupt files that sfc /scannow says it cannot fix? The other option is to do a complete clean install of Windows from scratch. Not too much fun as I will have re-install all of my software and re-option everything.
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Sep 29, 2012
Windows Corrupt Backup Files Software by Windows Corrupt Backup Files Software - Review and download and how safe is it to use to salvage corrupt system files?
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Mar 8, 2011
I just built a new computer and I installed windows 7 and it worked fine all day.I shut it down the next morning before going to work and when i got home later i got tons of messages about processes not working and system files being corrupted. It wouldnt even stay turned on for long. I later reformatted and installed windows xp, it worked fine all weekend but when i turned it off before going to work on monday and came home later i got the same problem.I did several restarts while it was working and nothing bad happened, but when it was off for a long period it screwed it up on both operating systems.
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May 5, 2012
when checking the disk, i got the following message:"windows resource protection found corrupt files but was unable to fix some of them." it mentioned a log that was saved (CBS.log), though i'm not sure what to make of it.what can i do to fix this? i have a lot of data on here that i don't want to lose. the computer does seem to be working mostly ok, but i did just get a BSOD and the above message.this is Windows 7 Pro, 64-bit. and i ran malwarebytes and kaspersky but they came up clean.
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Dec 14, 2010
I have a bit of an odd problem, I have an external USB 640gb hard drive (Freecom ToughDrive with Password encryption software removed using Freecom tool), I use it at home (on a new dell Windows 7 64 bit PC) to store all my dataIf I take the drive into the office and plug it into my machine there (Windows XP) I can read all the files, copy them off, no problem, same with my Windows 7 (64 bit) laptop that I have at home as well and on my Mum's (windows 7) laptop.The problem is that if I open a file on any of the non home PC's (a word document or a JPG etc) if I then save changes to the file, when I try to open it on the home machine it either says it is corrupted/unreadable or that in the case of a folder of documents I copied on yesterday in the office - that the folder contents were not accessible.
I have just tried opening a word (2003) doc that I saved on the drive in the office yesterday on my home machine and word shows that it is goobledygook, I have closed the file (without saving or editing on the home machine) unplugged the drive and plugged the drive into my windows 7 laptop and when I view the folder with the word file in, the file has now gone...I have also noticed that when I have created this 'corrupted' file situation, when I then plug the drive into a different machine I get the windows "scan and fix" option. I have done that in the past and it has 'found' all the files that I corrupted on the other machines and stuck them in a $found folder as though there was actual hard drive corruption.Until about 6 months ago I had a Windows XP machine and have been working with an external USB drive for years switching it between many different machines - I thought it was the drive (I originally had a freecom toughdrive 320gb) at first so I replaced that about 2 months ago when I realised what was going on but it hasn't made any difference.
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Sep 13, 2011
i dont know what ive done, but ANYTHING i download, comes as a utorrent file, so i cant open them.usually when i download a movie i can watch it, or games i can play them
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Aug 1, 2012
I did a photo recover. Some of my photos were recovered, but the ones I wanted came out corrupt. Some of them come out really weird, but most of them say "Cannot Open This Filetype" all of the photos are .jpg even the ones the are working. How do I fix this so that I can see all/most of them perfect or near perfectly.
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Oct 25, 2011
I had one of these nasty system restore viruses and managed to get it off by running two different Malware programs each two times, where i had to get creative and load it using a USB stick and change the names to actually get rid of all the files.I then ran a system restore to the point just before this thing got on my computer and then half my folders returned. When I did the Unhide to Show the rest, they came back but are faded out or half lit. Office files won't open so I am assuming I need to re-install but before I do anything else, how do I get the files to show fully? Computer also will not start in normal mode, only safe. Got it to at least boot in Safe with Networking on this last round.
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May 27, 2011
I'm looking into a relative's PC running Windows 7 Home Premium and it's giving me quite a lot of errors.I can't say exactly what the problem is, but several messages/errors led me to believe that a system repair of corrupt/missing files was in order:- Example 1: Control Panel >> Programs >> Turn Windows features on or off: The system could not find the environment option that was entered. Same error comes up when I try to run CMD as Administrator. - Example 2: Opening pictures with Windows' default picture viewer produced an error. This led me to believe that maybe just the picture viewer was corrupt, but then I saw WMP wouldn't run either, and different system options wouldn't work (as in Ex. 1).
I looked around and found that the appropriate files actually did exists, but still wouldn't run for some reason (e.g. WMP, Picture Viewer, etc.)So I decided to run "sfc /scannow" which, at first, just popped up and then immediately closed. Then I tried running it from the Windows 7 installation DVD, via Safe Mode, and via other accounts. In most cases, it said it was starting and that "This will take some time", and a few seconds later "Windows Resource Protection could not perform the requested operation".I also tried "sfc /scannow /offbootdir=c: /offwindir=c:windows" and the same via the installation DVD, in which case I used "sfc /scannow /offbootdir=d: /offwindir=d:windows" instead.I Googled a lot and nothing seems to work. I'd really like to restore this system back into working condition without losing any personal data. Yes, I've already backed it up.
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Jan 25, 2012
Alright, so I am working remotely on a computer trying to remove the System Scan virus. Now I have followed all steps, and removed countless viruses from safe mode using both super-antispyware and malwarebytes. I followed all instructions given in the removal guide on this site, including using rKill and the tdsskiller. I seem to remove the virus sucessfully, but as soon as I restart in normal mode from my users account, the virus is right back. Is there a known variation of this virus that reinstalls itself? Are there any other recommendations
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Aug 11, 2012
My wife's laptop had a virus and I think I have gotten rid of the virus, but I am having trouble getting some windows programs to operate. Pasted in is the FSS Log.
Farbar Service Scanner Version: 06-08-2012
Ran by Mom's Computer (administrator) on 11-08-2012 at 21:02:46
Running from "D:\"
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
[code]....
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Aug 12, 2012
when my laptop was new i never saw these folders named $RECYCLE.BIN and SYSTEM VOLUME INFORMATION and now i think my laptop is infected with a virus because i got these files through a pen drive, that means its a virus or a malware b'coz it spreads and many people have got this because of my laptop. but none of the antivirus i used such as avira, Avg, Mcafee and eset online scan have detected it till now. I don't know what to do.
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Apr 18, 2011
Mp3 files on an external drive seemed to become unplayable after connecting the drive to a win 7 machine. the pc is not mine. a friend sent me some samples of the bad files and asked if i could play them or convert them to a playable form of some typeno luck at my end. the mp3 files were created on win 2000 and xp machines.
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Feb 5, 2012
I was getting notification bubbles in W7 about many of my .exe files being corrupt, including chrome.exe and a few other programs. The notifications recommended that I run Chkdsk, so I went to the C: properties and chose Disk Cleanup, or whatever Chkdsk is called in the menu, I forget at the moment. Well, when I did that, I got yet another notification, this time saying that Chkdsk.exe is corrupt, and recommending that I run Chkdsk (lol). Well, I apparently chose to schedule Chkdsk to run on next startup. But after I shut down to let it run I booted up and after my Dell screen I get....nothing.
Just a blinking horizontal bar, looks like that little input cursor flipped on its side, in the top left corner. I'm running Ubuntu 11.10 on a USB flash drive at the moment, what can I do from here? Until this happened I've never used a Linux OS before so I'm not very savvy with it yet, but when I view my partitions on here (500GB HDD) I see that 451GB is Unknown, in a partition manager there is a red flag notification saying that I have bad sectors, which I already knew. I've heard a lot about running a program called ntfsprogs, but I can't find it. Is there any way to recover my Windows 7 boot without losing any of my data on there?
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Feb 20, 2012
I have run sfc/scannow in win 7, and have followed instructions to run sfc at boot in command prompt, but nothing has solved the errors. i have saved the file sfcdetails.txt to desktop, and have extracted only the problematic parts and saved it in another file problems.txt kindly check the file, as i have attached it here.
all the files are either .inf or with .nlp extensions.windows is running fine. but i want to get rid of the problems before they become a serious issue. I have a pre-installed OEM version of win 7 basic SP 1, and i have a HP G6-1117TX laptop. There is a drive named "System", which is the active and boot-able partition, and is not the same drive where windows is installed.
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Oct 4, 2012
Windows Resource Protection shows some corrupt files. I am assuming their in my Windows 7 bought two weeks ago. Where they come from I dont know or care. How do I clean this all up without dumping all my files and programs? It may be preventing my HP printer from scanning, printing yes, scanning no. I have been on the phone for hours with HP, ASUS and today Microsoft, they told me to run a program "cmd.exe " which showed the corrupt files?
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May 9, 2009
I got an installation disk that actually has files on it and show up on my computer but I have a new problem now in which an error shows up saying that some of the neccesary files are not being found which is really unfortunate. The error code I am getting is:Ox80070017
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Nov 14, 2012
So I have a weird situation.A friend of mine has somehow bricked her computer. She is not the most computer savvy person and I have no idea how her computer got to this point, but the computer no longer recognizes her original windows installation. There is no way to upgrade or repair from the original installation as it does not appear. Her computer will not boot except from the installation disk. Her drives are visible in the command prompt. The windows folders and whatever are all there. There is approximately 7 gigs of stuff on her drive, but when you go to select the partition on which to install win 7, it shows it as being 100% empty. I tried installing it on that one first, it got through copying and expanding, immediately after reaching 100% expanded, when it tries to start the next phase, it throws me a corrupt installation files error. It appears to be different each time. So i created and reformatted a new partition and attempted to install to that one and I'm having the same problem. The disk is a real win 7 pro x64 disk, it is in pristine condition and was opened only yesterday when i went to install the OS so i don't think the disk is the problem, however i'm downloading the Windows 7 iso from the microsoft website and am gonna give that a shot. Does anyone have any ideas or suggestions?Oh yes, and it doesn't seem to want to let me run the Chkdsk utility, it always tells me that i need to reboot and run it from the installation disk which is what i have been doing
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Jun 14, 2011
I've run an sfc scan and it reports corrupt files but when i generate an sfcdetail log file on my desktop it shows no currupt files in the log is the sfc tool broken?
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May 5, 2012
i had all my family pics and videos in a folder sizing 32 gb, so i compressed it to a file sizing 8gb and deleted the original folder. now i want extract it but it extract's only some videos totally sizing 8gb. it gives me a diagnostic msg saying that 3 of my files r corrupt. what should i do to get my pics back, it was a huge collection of memories,
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Jun 13, 2011
I ran malwarebytes and it seemed to clean the system up.i can not see my files or the desktop icons.
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Jul 25, 2012
I had Windows Vista and I upgraded using the 'clean install' to Windows 7. I had been experiencing BSODs (blue screen of death) and I thought a re-install, or an upgrade would solve those issues. However, I continue getting those BSODs now with Windows 7 as well.I can't quite recall the stop errors and names, but they were mostly IRQL_NOT_LESS_OR_EQUAL. I also had 'memory management' sometimes.Recently I powered on my computer and realized everything was running slowly, and I've noticed the BSODs have stopped. I ran everything, anti- malware, virus, spyware programs and they found nothing. I ran memory diagnostics and it came up with nothing. There's nothing really on this computer to be slowing it down since I haven't fully replaced all my files and it's a new OS.The only thing that found anything out of place was after running SFC /scannow, the CBS.log file says this in several places:
[code]...
What I could understand from that is it's saying that a file, called msdrm.dll.mui, is corrupt. Apparently it's in the 'en-US' folder (assuming). It also says on the last line, 'file is missing'.Now, I've replaced from the actual Windows 7 installation CD, the file msdrm.dll.mui in the en-US folder, and in another folder that had the same file. After restarting, the computer still runs sluggishly.My question is, why would the system file still be corrupt even after replacing it from the installation CD? The CD is fine, no scratches or anything like that, and it's virtually new.Also, could my system be missing something that the file msdrm.dll.mui needs to function properly? (I ask this because it says 'file missing') What can I do about this system file to fix it?Note: I looked up the system file msdrm.dll.mui and I read that it's needed for system performance (and performance right now is my issue so I'm guessing this is what's making my computer run slugglishly).
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Jan 9, 2012
User, Computer, Network, and Control Panel are showing up under Desktop in windows explorer. I recently removed the fake system malware virus, which just refused to die. Everything works, but I reall don't want to have to reinstall everytWhat I want to know is how to move all the system folders back where they belong.
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Sep 17, 2011
I have an Advent Roma 2001 configured, in PC World style, with a "recovery partition" alongside the system partition and, after resolving a hard disk problem, I found that the machine would not start/boot Windows 7. clearly some necessary files are missing or corrupted, but the normal system recovery tools have not solved the problem(s). I'm familiar with the process for resurrecting XP, but not its counterpart for Windows 7 the files and steps for doing this are rather different. it would seem that pretty much everything else is in place on the hard disk, but certain recovery programs report "0" Windows installations when Win 7 is still in place where it was before the disk problem, e.g. it is available to be selected by the main recovery/startup program...this prog can "see" it, but can't access/boot it.I can breathe some life into this anaesthetised device sooner rather than later...I may as well work my way through the whole lot rather than using a trial and error method that might take a long time.
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Oct 2, 2012
I have this really annoying file in my library on windows 7 and I can't seem to delete it. I've tried the traditional ways of deleting it, dragging it to the the recycling bin, renaming it, copying and pasting it somewhere else and then trying, using software programs called "Unlcocker" and "CCleaner", and even going into the CMD prompt of my computer attempting to remove it from there; side note...(I'm not the best at using CMD commands and navigating through there, so maybe I've missed something). Ive also tried to run chkdisk command to see if it was some sort of registry error and I've also tried safe boot mode to see if I could simply delete it that way. The problem with this file is that my computer cant seem to find it on my hard-drive, its like the file doesn't exists, its just a icon in my pictures document.
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Dec 22, 2009
I have a dual boot machine, Windows 7 Pro 64-bit and Kubuntu 9.10. Everybody was getting along just fine.
Today I booted from Windows, no problem; booted Kubuntu, no problem; then later rebooted to Windows. I now get a message that my Program Files (x86) folder is corrupt and unreadable. [While in Kubuntu I did nothing other than look at the list of files using Kubuntu. No file was opened or modified.]
- I tried dropping to a command prompt to run chkdsk (as recommended by the error screen) but cmd is corrupted
- So I booted off the Windows 7 disk and was able to run chkdsk - no problems found (with the /f and later the /r switches)
When Windows 7 opens, all my 32-bit programs are unusable, and I can't explore the Program Files (x86) folder. Properties lists it as 0 bytes. However, when I browse the folder from a Kubuntu boot, everything seems normal and is accessible.
I (gently) used some Kubuntu ntfs tools (such as ntfsfix to flag the volume as dirty so Windows would check/repair the volume on boot) but got nowhere. [I have no idea if this is useful, but I included the ntfsinfo output from both my Program Files and Program Files (x86) folders.]
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Feb 13, 2010
Lately I had problems playing video-files (hd content, mkv container) on my WD HD TV. Turned out that the files were corrupted when after copying to the usb disk. First I was afraid my Intel X25-m was the culprit, but windiff proved that the error occurred after copying, and there was a difference between the file on my SSD and the copy on the usb disk.
After trying all the USB ports on my laptop (MSI pr200, T7700, 4GB, Windows 7 HP 64), the CABLE proved to be the culprit. I use different cables, the one causing problems was an old motorola razr....After trying the cable that came with the 500GB Verbatim USB disk the problem is gone, and windiff says the files are equal.Just to let you searchers know (fingers crossed!): issue seems to be resolved by using a good cable.
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Sep 17, 2011
I have an Advent Roma 2001 configured, in PC World style, with a "recovery partition" alongside the system partition and, after resolving a hard disk problem, I found that the machine would not start/boot Windows 7. clearly some necessary files are missing or corrupted, but the normal system recovery tools have not solved the problem(s). I'm familiar with the process for resurrecting XP, but not its counterpart for Windows 7...the files and steps for doing this are rather different. it would seem that pretty much everything else is in place on the hard disk, but certain recovery programs report "0" Windows installations when Win 7 is still in place where it was before the disk problem, e.g. it is available to be selected by the main recovery/startup program...this prog can "see" it, but can't access/boot it.
files, command line statements, etc. so that I can breathe some life into this anaesthetised device sooner rather than later...I may as well work my way through the whole lot rather than using a trial and error method...that might take a long time. however, I'm also happy to be advised on the approach if and where this unnecessary or inadvisable.
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