System Check Virus, Loss Of Start Menu Icons?
Mar 26, 2012
I bought a new laptop recently, and probably about 4 days later, it got the System Check virus. A friend helped me get rid of the virus(I think), but a lot of my stuff still seems to be hidden. Unhide.exe got back my desktop icons, and some of my Start Menu, but I'm still missing almost all of the right side of said start menu. The Control Panel, Help and Support, Search, etc etc.I have Windows 7.
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Jan 25, 2012
Alright, so I am working remotely on a computer trying to remove the System Scan virus. Now I have followed all steps, and removed countless viruses from safe mode using both super-antispyware and malwarebytes. I followed all instructions given in the removal guide on this site, including using rKill and the tdsskiller. I seem to remove the virus sucessfully, but as soon as I restart in normal mode from my users account, the virus is right back. Is there a known variation of this virus that reinstalls itself? Are there any other recommendations
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May 27, 2011
I recently removed the Windows 7 Recovery virus, but now a bunch of my start menu shortcuts are just empty folders (no shortcut to Word/Excel for example).
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Oct 26, 2011
My antivirus software prompted me to do a virus scan and after rebooting, I was no longer able to view any of my program files nor documents. I looked up at some posts and found that I had to one by one uncheck the "hidden" tab on the folders in the system. I was able to retrieve most of the files and programs, but not all of them. I still have a few programs that appear as "empty" on the start menu (i.e. Microsoft Office programs). Any other steps I should take to be able to launch all my programs in the Start Menu?
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Jun 5, 2011
my entire sunday has been consumed by this virus....I followed instructions on another topic but have not been successful in restoring my programs menu.
here is my log:
SystemLook 04.09.10 by jpshortstuff
Log created at 20:37 on 05/06/2011 by owner
Administrator - Elevation successful
[Code]....
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Jun 10, 2011
A client of mine (I'm an IT summer temp in a production facility) recently contracted the Windows 7 Recovery virus and contacted me to fix it. Having encountered the XP version recently and resolved the issue, I was able to easily remove the virus and associated rootkit. The difference this time was that unhide.exe failed to restore the start>all programs menu shortcuts, although it did manage to restore the folder structure. I read through and followed the instructions of another thread here: [URL]. Which did not resolve the issue. The output given by SystemLook is as follows:
SystemLook 04.09.10 by jpshortstuff
Log created at 09:14 on 09/06/2011 by debra
Administrator - Elevation successful
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Nov 21, 2011
After getting rid of windows 7 hard drive failure virus my start menu programs are empty.
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Mar 21, 2011
My Start menu icons are gone.I have no clue what happened to them but i have tried anything i can think of.I have tried start menu properties and then default setting but that did not work
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Dec 26, 2012
This morning I powered the computer following the Christmas break (Windows 7 64 bit). The screen displayed the backgorund colour only, not a black screen. There was no desktop, icons or start menu. The keyboard did not function; could not start Task Manager. Pressed the Windows key + f5; no response. Pointer shows and moves with mouse but no mouse functionality.
I rebooted in safe mode and the system was restored with limited Safe Mode functionality. I ran ESET virus scan; no viruses found. I rebooted; no change. I attempted to do a System Restore to earlier this morning prior to a Windows update install dated 2012-12-26: 729 EST. No change. I attempted to restore to an earlier restore point last week; no change. I am currently running CHKDSK /R in order to verify that there are no disk problems. I have all data files backed up but do not have a disk image.
I cannot download TSG SysInfo until I get the desktop back.
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Nov 25, 2010
I recently bought a second user machine from a colleague of mine. He re-installed Windows 7 so that everything was fresh and set up a new profile for me but I wasn't happy with the name of the profile that he had set up. Anyway to cut a long story short I created a new profile, copied the old files across and deleted the old profile I wasn't happy with.Everything is working fine and as it should be but I have a now have a couple of annoyances with a number of the programs that I have pinned to the taskbar and the start menu. For example when I pinned Firefox and Thunderbird to the taskbar it has named them as Firefox (2) and Thunderbird (2) as if they are duplicate programs/shortcuts. The same is true with some of the programs that I have pinned to the start menu. For example when I pinned CCleaner to the start menu Windows named it as CCleaner (2) even though it wasn't present in the first place. If I try to rename it to CCleaner (as it should appear) Windows tells me that there is already a program by that name pinned there and it asks me if I would like to rename it CCleaner (3).As far as I can tell it doesn't affect the performance of such programmes, its just really really frustrating. Would it have anything to do with the files that I copied across from my old profile?
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Oct 25, 2011
I can open Word, PowerPoint, Excel, ...ect Files But I can't find the applications on my start Menu Is there anyway to restore them on there or should I reinstall Microsoft ?
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May 7, 2010
I recently noticed that my desktop icons (8) and tray buttons (7) were re-populating a lot and werent that nippy either... so I tried the MaxCachedIcons hack AND then changed it to Max Cached Icons as I read the first one doesnt work... anyway nothing happened and I noticed that my Start Menu Icons are slow to populate (about 4 per second) and the ADMIN TOOLS link i have on populates now at 1 per second??
ive since deleted the Max Cached Icons from registry and im left with this problem..
its REALLY annoying cos it shouldnt be doing this and ive only recently re-installed Windows 7 32-Bit (from 64-Bit) to see if it fixed another problem I had with high DPC/ISR usage when copying or downloading files.. which didnt work... ive been told its a Windows 7 bug but dunno about that.. anway thats another problem for another time, right now i want this cache problem fixed..
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Apr 17, 2012
I downloaded the new IE and lost all icons n left and bottom of screen
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Mar 1, 2011
I have an Acer Aspire M5811 running Windows 7 - 64 bit. When I tried to start my pc tonight I ended up with just the desktop wallpaper with no icons or start menu.
I tried to reboot in safe mode but the pc became unresponsive. I also tried using the system restore disc but again nothing.
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Aug 14, 2010
This is not a big problem but is quite annoying, sometimes randomly the icons for my start menu programs will disappear and the icon will change to the default one when there is no icon to be found. Just random programs do this and if I go to properties it still says the icon is the old one but shows up as default in the program list. If I just hit apply and ok it changes it back. Is there anyway to prevent this or know why this does happen?
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Dec 11, 2011
Just upgraded WIndows Vista to Windows 7 from a download. The installation appeared to be fine but all of the icons on the desktop have lost their pictures and none of the start menu icons are showing any design nor do they work. I've tried deleting the icon cache and restarting but that hasn't worked.
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Jan 19, 2012
My desktop icons disappear on my new hp. If I leave the screen up for various amounts of time, the start menu and desktop icons disappear and my wallpaper is the only thing i see on my screen. It will not give me the chance to alt cntrl delete, I can right click but it only gives me the breifcase options. I was on the phone with hp,. they remotely accessed, saw nothing wrong. I took back the other computer, and now my new one is doing the same thing. I hate to turn off the computer by pushing the button, especially when Im trying to keep my new computer working properly. Has anyone had this issue? Can I changed a setting? Obviously it happened on the same type of computer twice.
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Jan 12, 2012
New OS Windows 7/64bit . The text/icons/start menu stretched so much, cannot get to start menu with ease on taskbar and cannot read beginning or end of text within home page or web-sites.
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Oct 1, 2010
I just downloaded MS Office 2010. Now, all the office icons - Excel, PowerPoint etc ..... and all the icons in Start menu and my desktop such as Norton 360, iTunes, Quicktime Player, Calculator etc. show up as the Microsoft Word icon.
In other words all the original icons are missing and the only icon I see - for all software programs is Microsoft Word.
I had a virus on my laptop a few weeks ago and I deleted a folder... or something ... but I'm not sure what it was. what I deleted and how I can get it back?
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Feb 5, 2013
- I uninstalled IE9, then after restart, I can no longer see text in warning messages, windows titles, taskbar clock, or even icon names, something like that but without start menu even showing:
- I have tried all of these and still having the problem:
1- Rebooting
2- Scanning for viruses
3- Running SFC /scannow tool
4- Updating/re-installing graphics card driver
5- Windows repair from disk
- When I tried to setup a new copy of windows, I could not because it does not show me the message of "Press any key to continue" but only a blinking white dash then goes to start windows on hard drive. AND YES !, I set the boot to CD drive.
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Feb 19, 2012
I played some videos that I took with my camera and downloaded to PC, and now I have the following problems:
The videos opened up in Windows Media Player, apparently.
Played Ok.
But now, when I click on other Desktop icons having absolutely nothing to do with pix or video, Windows Media Center opens up. It's as if it has taken over my PC. Also, all my icons on the bottom left of my screen (the Start Menu I think it is called ?) now have generic icons. Also a bunch on my Desktop, but not all. Clicking on any of these also opens up the Windows Media Center. How do I get my normal looking icons to show again correctly, and operate correctly?
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Mar 23, 2010
I`ve got a weird problem that keeps happening. Without any errors or warningall of my Desktop Icons become frozen. I cannot activate any of them. If Ihave any windows open in the Taskbar or programmes running in the System trayI can left/right click on any of them and they all workfine(Programmes/Window Explorer/IE7 etc). I can access the Start menu andis the solution if it happens in Windows Vista but this
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Jan 22, 2013
Lost start menu, desktop icons and taskbar manager in computer?
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Jan 23, 2011
I recently ran into frustration trying to save or make new any files in the root C: directory, with Windows7 Home Premium being set by default, of course, to not allow this. I did a cursory skim of some information online about changing these settings, and made some changes a bit hastily. Specifically, for the C: drive I took ownership of every subdirectory and gave my account full permissions under security. Annoyingly, this didn't fix the original issue of saving to that drive (which I no longer care about anyway), and it caused (at least) two new problems. Now my start menu has far fewer listings than it used to have; I imagine some programs were listed in it based on the previous permissions. I tried to do a system recovery, both through the OS and with a recovery disc, and that does not work either. It lists restore points, but after restarting it says that the restore was unable to complete.Can I fix the permissions and ownership of just the restore directory and program components, enough to run one, and revert?Or, failing that, is there a way to undo recent ownership changes made? I poked around in the Event Viewer, but it's not laid out very clearly.It's ok if it's not possible or easy to do it this way; I can grab just my vital files and completely reinstall Windows if it's absolutely necessary, but it seems excessive. I doubt the system restore files are corrupted. More, let's say, confused.Let me know if you need any of the error message codes. Somehow they never seem useful. Screenshots forthcoming.
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Apr 6, 2012
How do I find out if I have an anti virus system on my Acer laptop. Have checked the all progranmme list but no mention of an anti virus company?
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Jul 28, 2011
My computer freezes during a virus scan, defrag, disc check, etc. I have to manually shut down. Does it even in safe mode. Windows7 64 bit. Operates perfect otherwise.
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Oct 1, 2009
How to Pin Libraries to Search and See More Results in Start Menu ?
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Jul 24, 2011
I just removed a virus from my grandmothers computer, it was the Win7 Security 2012 Virus. After removing the virus there are no desktop icons and i cannot send anything to the desktop?
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Jan 4, 2012
I need to know if is possible to add a custom entry to shutdown menu, that's in the Start Menu.
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Feb 10, 2012
I know that the full version can be achieved while holding the shift key, but is there way to bypass that and have the regular full sized menu by default?
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Mar 26, 2011
1. When I open Start Menu and right-click some icon on "program or open recent program" the menu context don't show "fixed on the taskbar".
2. When I right-click on "open recent program" icon on Star Menu I can't delete from list.
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