On Laptop The Primary User Mouse Has Frozen And Will Not Move

Oct 31, 2012

On my laptop the primary user mouse has frozen and will not move. The other users mouse/cursor moves fine. Also, I have noticed that the when on the primary user the fan runs and the computer is hot.

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Windows 7 Laptop - USB Mouse Pointer Will Not Move

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My win 7 laptop reported that a usb device had malfunctioned - my mouse, a roccat kone, no longer controlled the pointer. The scroll wheel and buttons still work, but the pointer will not move. Having had a similar problem in the past I purchased a new mouse, a rat 7, but I have the exact same problem.

Now both mice work fine on my PC, and both work on a variety of surfaces.
- I have tried in safe mode, no luck
- I have tried uninstalling all usb drivers, and all mouse drivers, no success (all other peripherals work fine, hard rives, usb drives and a tablet/pen)
- I have rebooted a million times, and tried toggling legacy usb support in bios.
- I also tried installing microsoft generic mouse drivers, no luck.

I am willing to try anything, though id rather not reinstall the os.

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I even reinstalled windows but have hte same problem.

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I have been using win 7 for a couple years with the same wireless mouse/keyboard combo (microsoft ntellimouse explorer 2.0). The other day the pointer mouse pointer froze in the middle of the screen. I have rebooted several times, tried a wired usb mouse (it works on other computers with win7), tried uninstalling and reinstalling the drivers and nothing has worked. The pointer is still frozen in the middle of the screen. I'd like some suggestions on how to resolve this issue.

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I have tried: Tweaking the BIOS and the USB mouse support option, deleting different keys in regedit, deleting and reinstalling drivers. I got the problem after I changed the PSU. The mouse would work but it stuttered forward and the movement wasn't smooth at all until it completely stopped moving. I have since switched back to my old PSU to no avail. I'm suspecting that there is a power issue, maybe a setting changed when I switched PSU.

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If I leave the browser idle the problem seems to go away although the the cpu usage of the browser tends to spike fairly often.

I updated windows recently but one of the optional updates created a problem so I did a system restore. I'm fairly sure the problem started there although I'm not 100% sure.

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I have a desktop computer running Windows 7 64-bit. I have had it around 1 month and just today have found it keeps freezing on me. The screen literally freezes on one image and I cannot move the mouse/use the keyboard. The fans are still running inside the PC and I cannot see why this happens.

My specs are:
Intel i7 980X Processor
8GB RAM
1TB HDD
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I originally backed up my System & User files using the Backup utility in Tools to a slave drive. That drive was full so I purchased a larger capacity drive and installed it in place of the original slave drive.

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I am saving my old "Slave" drive so I assume I can use it to restore my original image I created, eyh?

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