Computer Freezes But Can Move Mouse / Hear Sound

Jan 23, 2012

Not sure how exactly how to start this, but I am suddenly having issues where my computer will freeze. I could still hear audio and move my mouse. ie if I am watching a you tube video I can hear the video still going but my computer freeze up.

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specs are:
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I just bought a pc, windows 7 32bit. I tried to use my headphones but couldnt hear any sound, also tried speakers still no sounds. The green bar goes up on the volume control tho. I have tried downloading some drivers, but they didnt work.

theres some audio ports at the back of the pc and at the front. both dont work.

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My computer qwill freeze for a few seconds followed by system lag which seems to get worse (freezing every few seconds/taking 2 seconds to recognise a click etc.). If i reset my computer it resolves the issue but i was hoping you guys may be able to give me more insight as to what the issue may be.It nearly always happens when i am browsing in firefox. Have never had it happen to me during gaming etc. which is why i'm hesitant to believe it is to do with my GPU or it's drivers which are always kept up to date.i have included pics of the cursor and what processes were running at the time of the freeze/lag

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Sep 19, 2012

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Hardware info:
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What I have tried:
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- Made sure I have the latest drivers installed for both Xi-Fi and on board (creative driver is pretty ancient)
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- Made sure all recording devices are switched off except the Mic.
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- Made sure Stereo Mix is disabled (this option was only available when using the on board audio, not seeing this option for the Xi-Fi card)
- Listen to device disabled.

I've also tried 2 other headsets and issue still persists. Is there something I can do within Windows 7 to disable this from happening?

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If I leave the browser idle the problem seems to go away although the the cpu usage of the browser tends to spike fairly often.

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My win 7 laptop reported that a usb device had malfunctioned - my mouse, a roccat kone, no longer controlled the pointer. The scroll wheel and buttons still work, but the pointer will not move. Having had a similar problem in the past I purchased a new mouse, a rat 7, but I have the exact same problem.

Now both mice work fine on my PC, and both work on a variety of surfaces.
- I have tried in safe mode, no luck
- I have tried uninstalling all usb drivers, and all mouse drivers, no success (all other peripherals work fine, hard rives, usb drives and a tablet/pen)
- I have rebooted a million times, and tried toggling legacy usb support in bios.
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I am willing to try anything, though id rather not reinstall the os.

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I have a desktop computer running Windows 7 64-bit. I have had it around 1 month and just today have found it keeps freezing on me. The screen literally freezes on one image and I cannot move the mouse/use the keyboard. The fans are still running inside the PC and I cannot see why this happens.

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8GB RAM
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