No Text/cannot Launch Windows 7?

Sep 16, 2012

I regularly use my acer aspire 5552 ati 4250. I have norton antivirus installed but somehow more over I have a virus. It takes approximately 45 minutes for the laptop to go to the start up page, but there is no text. When it loads up to a stage I can put on the Internet I can input text into google but again, this takes a long period of time. When I press (e.g.) ALT + F the tiniest of drop down bar appears and I cannot access anything on there, this happens with anything related to right clicking to using shortcuts as things are not viewable.

Furthermore, the laptop is in safe mode at the moment and I cannot access windows or due to the fact I cannot access drop down menus or control panels as there is no text

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Location of download: [URL]

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Fault Module Name: MSMAIL.DLL
Fault Module Version: 15.4.3538.513
Fault Module Timestamp: 4dcdb9f6
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Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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Description:
Stopped working
Problem signature:

[Code]....

Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txt

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