Windows 7 Live Mail Crashing On Launch And Refusing To Start
Sep 2, 2011
I have been really happy with windows 7 and Live Mail as it allowed me to sync all my emails into one (business1, business2, personal etc etc) but about 1 week ago it started crashing on launch and is refusing to start. I have tried uninstalling via programfiles/windowslive/installer and re-installing and repairing but I am stil unable to launch the program.
Here is the error info I am receiving:
Problem signature:
Problem Event Name: APPCRASH
Application Name: wlmail.exe
Application Version: 15.4.3538.513
Application Timestamp: 4dcdb9d1
Fault Module Name: MSMAIL.DLL
Fault Module Version: 15.4.3538.513
Fault Module Timestamp: 4dcdb9f6
Exception Code: c0000005
Exception Offset: 000294b1
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I am guessing that there is still Live data which is being stored on my PC even after uninstall, is there anyway to delete such data in the case that it is the cause of the constant crashing?
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Sep 8, 2010
I am using Win 7 Ultimate edition at my office. For the last two days, I have not been able to open Windows Live Mail. Every time I try to open it, an installer window open dipslying the message "Please wait while Windows Configures Windows Live Mail". After a few seconds the installer widows disappears without anything happening.I have tried a number of solutions including clean uninstall / reinstall, changing permissions for "HKEY_LOCAL_MACHINESOFTWAREClassesWLMail.Url.Mailto" but nothing has worked sofar. The logs from the event viewer show two problems. These are as follows:
[LIST][*]Detection of product '{6412CECE-8172-4BE5-935B-6CECACD2CA87}', feature 'WinMailFeat', component '{2C57E711-D78F-4008-9502-CC4DB2832354}' failed. The resource 'HKEY_LOCAL_MACHINESoftwareClasses.emlPersistentHandler' does not exist.[*]Detection of product '{6412CECE-8172-4BE5-935B-6CECACD2CA87}', feature 'WinMailFeat' failed during request for component '{5B7A884B-05AC-4645-8CC6-FFA1063BE62F}'
This is followed by:Beginning a Windows Installer transaction: {6412CECE-8172-4BE5-935B-6CECACD2CA87}. Client Process Id: 5676.Starting session 0 - 2010-09-08T08:47:35.662704200Z.The description for Event ID 20 from source Google Update cannot be found.Product: Windows Live Mail -- Configuration completed successfully.Windows Installer reconfigured the product. Product Name:Windows Live Mail. Product Version: 14.0.8117.0416. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0.Ending a Windows Installer transaction: {6412CECE-8172-4BE5-935B-6CECACD2CA87}. Client Process Id: 5676.Ending session 0 started 2010-09-08T08:47:35.662704200Z.
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Aug 14, 2011
The Windows Live Mail icon not present on the Start menu. I have a new Win 7 laptop, installed Windows Live Essentials and can see all the other programs, like Windows Live Movie Maker, but not the Windows Live Mail. I removed, reinstalled and repaired already.
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Aug 10, 2011
I updated my computer last night using MS update. 250MB of updates and now I'm receiving the error message that there is not enough memory for win live mail to start (0x80041161).
I have around 2GB of free RAM, and the is plenty of HD space.....
Does anyone know how to fix this problem rather than re-installing the software? I have lots of mail that I would rather not be without, and I'm concerned that if I uninstalll Live mail, I'll end up without my mails.
(anyone know what update causes this?) I could just remit that update if I knew which one. Using Windows 7 Home Pro 64. All my updates have been from Win Update in the past.
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Jun 6, 2012
When i start my machine its just saying ''please wait" and its not going past that
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Sep 1, 2010
I have imported my Outlook Express files into Live Mail (from an XP machine to a laptop running windows 7) using the import function in Live Mail. When I look in the Storage Folders there are no files to view. In the Quick Views I am able to read and see unread emails from Outlook Express but not emails that I have read on my XP machine.To do the import I copied the files from the XP machine to a USB stick and then on the laptop browsed to find the files on the stick. The folder containing the OE files in not read only.
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Aug 26, 2012
Since about 4 months ago, my computer has crashed randomly. Every time this happens, I would try to reboot it, and it would start for between one second and five minutes before crashing again. It would continue to refuse to start like this for 10 minutes to three days at one point.It started four months ago, and occurs fairly rarely. Since the first "series" of crashes, it's only happened five or six times, with anytime between a week and a month separating the crashes.My computer has just crashed again, and as expected, is not opening right now, so I'm typing this from my tablet.if there's any specific information needed please tell me and I'd be happy to gather it once my computer decides to start up again.
Edit: More info - Windows 7, computer is about 10 months old, and I do this have a warranty on it. A curious note, the light on my wireless adapter remains on after the computer has crashes, whereas it would normally be off if I turned the computer off normally.Gives me the option of starting in safe mode, crashes there too. Usually it'll crash before the option is even offered. I've also tried plugging it into other sockets around the house, but still crashes.
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Jul 3, 2010
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May 16, 2012
I have an issue with loading up Cisco Unity Application Suite on windows 7, whenever i try to launch the program i get the windows 7 generic error "Unity Application Suite has crashed".
Now I have the dump report windows gave me:
Description:
Stopped working
Problem signature:
[Code]....
Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txt
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Feb 7, 2011
I have not been able to get any email on my [url]..addresses. My verizon mail works and some of my hotmail accounts work. Also, I can't seem to get onto most microsoft sites.
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Jun 23, 2011
I have installed Win 7 and Win Live Mail.I have my old OS (Vista) on a secondary Hard Drive and have managed to import all the messages from the old drive.Now I want to obtain my list of contacts but cannot see how. I have trawled through this question via the search box search and the nearest answer is to export them first. Unfortunately I did not do that.
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May 19, 2009
This is quite a complex operation and MS doesn't actually explain how to do it so here goes.
The trick is to get your email messages into Outlook Express (OE on XP) or Windows Mail (on Vista) before you can import into Windows Live mail. Then the import can be done directly.
There isn't any way currently to import mail directly from Outlook to Windows Live Mail so you have to do it indirectly BEFORE installing Windows 7.
1) even if you don't use Outlook Express (XP) or Windows Mail (VISTA) you need to have them running on the same machine as your copy of OUTLOOK.
2) create (if you haven't already) email accounts in OE or Windows mail identical to those you have in Outlook.
3) Now import your messages from Outlook into OE or Windows Mail.
4) Change the Store Identity in OE or Windows mail to a disk that your Windows 7 can read (do this under Maintenance - data storage locations in OE or Windows Mail).
Doing this saves you having to install Live Mail on Vista or XP
5) Logon to your Windows 7 system and install Windows Live mail.
6) Set up your email accounts
7) File ==> import==>messages
8) Chose Outlook express or Windows mail depending on step 3)
9) Browse to the directory where you stored the messages in step 4)
10) Job done.
A bit fiddly but obviously MS don't want to make it easy for people to switch from Outlook
Note also the "Send and Receive" function is calles "SYNC" in Windows Live mail -- confusing but there it is.
If you also installed Windows Messenger you can prevent it from starting automatically at startup by going to the Orb ==>acessories==>run. type msconfig and unclick windows messenger in the start up box.
There doesn't appear to be ANY method of importing mail directly from Outlook 2003/2007.
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[code]....
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Nov 24, 2011
Recently i switched from Thunderbird to Windows Live Mail.I managed to import/export my TB mails to Windows Live Mail, but i can't seem to get my contacts into the Windows Live Mail.I'm Thunderbird i exported my adresbook into a .csv file.When i import that file into my WLM contacts i only see 2 contacts.When i open de csv file, i see alot more contacts.
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Jan 6, 2010
I have - quite stupidly, as I now think - installed Windows Seven on my old Vista on my Laptop without thinking about the Mail program at all. That is: neither did I make a backup nor did I export contact lists from Windows Mail, etc.
I was, however, able to import most of the stuff from Windows Mail into Windows Live Mail anyway. I took ownership of both Windows Mail folders (in C:Program Files and C:Program Files(x86) including subs 'n files, and tried the import function in Windows Live Mail - three times, I think.
I can't really tell whether or not all my messages are there, yet I can say for sure that what I find in the Storage Folders section in Windows Live Mail reproduces only a part of the filing system I had established in Windows Mail. That is to say: A lot of the folders I used to have in Windows Mail are simply missing. Are the messages that used to be in there missing, too? No idea so far... they might be in the Inbox or somewhere else.
To be sure, I have everything, that is: all my messages, on my webmail-account. Yet it took me forever to work out my huge filing system (including all the message rules, etc.) in Windows Mail which allows me to have more folders than my webmail account that is for some reason limited to 258 folders. So even although I know that in the end I do have all the messages on my webmail, I would just hate to have to do all that work again! Thus I'd just love to "simply" get my Webmail stuff imported as it was.
Any ideas what I might have done wrong? ...what I could do to retrieve the missing folders?
Alternatively: Is there any way to "simply" (I know what you're thinking...) reactivate Windows Mail in Windows 7 so that I can start over by properly exporting everything from there?
I have found some related topics but did not see anyone having this particular problem. If I simply overlooked it, sorry! At any rate: I'd appreciate any help you can offer!
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Nov 19, 2009
I upgraded my wife's computer from Vista to Windows 7 yesterday. Before starting the process I copied old Vista info to a second drive. I did not realize that Windows 7 did not utilize Windows Mail before starting the upgrade process (dummy me!).
In proceeding through the Dell provided upgrade disks, I selected Upgrade as my option.
Now, I am not able to Import my old Windows Messages into Windows Live Mail. The upgrade process created a folder called Windows.old and I have my separately saved Vista info on my other drive. My question is if the old Windows Mail messages are there specifically what folder do they reside in either of the two (or both) locations, and how do I get them into my Live Mail history.
Seems like there should be a way to do this, but it is not as simple as the canned instructions for importing e-mail.
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1) Basic Export and ImportI exported relavent files: Account info, Contacts and all the messages to a folder (in Windows Mail format) on old computer and used the old "Addias" transfer - copied folder to stick and RAN it over to the new computer.
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- imported the Contact info successfully.
- Import Messages - appeared at first to be successful
Issue: Message folders appear to be renamed and some folder names have been truncated, not all folders appear to be there. (Looks like "long Name folders greater that 8 characters get truncated)
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I imported messages etc from the WindowsMail folder of my old Vista PC.
They were all imported to LiveMail, and if I do a search for a particular word, they come up.
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They are not in 'Imported Folders' - or any other folder. All folders are empty.
Any ideas on how I can fix this?
Is there any way I can click on a message that comes up in Search, and find where it is?
I did try to install Windows Mail in 7, but was unsuccessful. I wonder if this is the cause of the problems. Has anyone done this succesfullly?
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Can this be done without having to export from Apple Mail to Outlook Express to Live Mail?
When I compare the contents of Apple Mail folders to Live Mail folders they appear to use a very similar file format.
Apple Mail uses .emlx and Live Mail uses .eml - when each file type is opened with a text editor they look fairly similar (in the sense that they're not just binary files).
The file naming seems a little different, and I don't understand the folder structures, but it would be great if somebody could help me move this stuff over.
I'm sick of using OSX - I've had two machines on the go for 9 months now: OSX for mail, iCal, and contacts, and Windows XP for serious stuff (the idea was to separate admin stuff from proper work - 3D in my case). Yesterday I bought some snazzy new guts for my old XP tower (an ex-Alienware) and bought Windows 7 x64 along with it.
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