Can Receive But Cannot Send Mail Via LIVE MAIL

Dec 4, 2009

New HP computer ( Japanese operating system ) . My Japanese wife setup the email . We discovered yesterday that she goofed when she entered the server address for outgoing mail , so I can only receive mails . Can't figure out how to correct this problem . It's Sat. here in Japan so no support available today from MS . Anybody know how I can go about correcting the trouble ?

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This is quite a complex operation and MS doesn't actually explain how to do it so here goes.

The trick is to get your email messages into Outlook Express (OE on XP) or Windows Mail (on Vista) before you can import into Windows Live mail. Then the import can be done directly.

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7) File ==> import==>messages

8) Chose Outlook express or Windows mail depending on step 3)

9) Browse to the directory where you stored the messages in step 4)

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A bit fiddly but obviously MS don't want to make it easy for people to switch from Outlook

Note also the "Send and Receive" function is calles "SYNC" in Windows Live mail -- confusing but there it is.

If you also installed Windows Messenger you can prevent it from starting automatically at startup by going to the Orb ==>acessories==>run. type msconfig and unclick windows messenger in the start up box.

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