Diagnostic Policy Service Is Not Running
Oct 25, 2012
I always use wired network on my laptop , coz i didnt have any wireless network at home, but sometimes i use my wireless network so its working properly back then, one time i bring my laptop at office, and try to connect it via wireless and it seems i cant detect any wireless signal, i try to use troubleshooting so i can see whats happening, i just got a message saying "diagnostic policy service is not running" then i just look at my network adapters setting , i just turn them all to enable, including bluetooth, i just see one new adapter "virtual adapter" i think this comes from installing android via virtual box, i try to disable it but no luck, i try all what i read on google search, but all is no luck, one last thing i didnt try is to uninstall my driver and go to repair options on windows 7, my original cd is professional, but i upgrade it to ultimate, i didnt know if the repair disk will work. please any help. i do not want to have a clean install of OS
WINDOWS 7 X64BIT ULTIMATE
Samsung NP300E4A - S0CSA
INTEL I5
6GB RAM
1TB HARDDISK
NVIDIA GEFORCE GT 520MX
Attached Files
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Jan 13, 2013
My mom's laptop is detecting that our wireless internet connection is active, but it won't actually connect to the internet. When we troubleshoot the issue, it says that our diagnostic policy service isn't running. Since we can't connect to the internet on the laptop, we can't run any updates or perform any virus scans. We've tried manually adding a network service through cmd.exe, and uninstalling the network adapters and restarting the computer. We've also tried to run a system file check, but it doesn't seem to activate. The sfc box just disappears when we try to initiate a scan. I imagine we might have to back up her important files and just reinstall the operating system, but her laptop came with a preinstalled OS, and no discs.
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Aug 8, 2012
I've searched the forum but most error text is different. Mine is simple.. It says Quote: Windows cannot start Diagnostic Policy Service on this local computer.
Error: 5 Access is denied I've tried multiple things however I cant get it fixed.. I tried system restore but system restore took 4 days and SURPRISINGLY, the restore failed..
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Sep 10, 2011
My toshiba laptop has been telling me my anti virus cannot be run when I scroll over the wireless icon it says I am connected but only through limited connection, meaning I can't get onto the internet at all. I didn't shut anything off on my computer so if anyone knows how to get this "diagnostics policy service" to run again
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Dec 4, 2010
How did it get activated? Do I need it? If not, how do I get rid of it? I have never heard of it before.This is a single user computer. No Homegrouping.Asus G72 Gamer's Notebook Windows 7 Home Premium 64 Bit?
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Oct 3, 2011
I started to install a home network, but was interrupted. Now Windows 7 will not complete its startup except to say "access is denied." I did not start a recovery point before, hoping to get all the updates, etc. on before needing recovery. Is there any way to fix the problem without reloading everything?
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Nov 19, 2012
Someone out there please help me. I've been working on this problem for like 6 hrs.Failed to connect, "Group Policy Client Service" windows 7. Failed to Connect with "Group Policy Client Service".I copied the message and saved it as an image. I also ran dds and attach report.
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Feb 20, 2013
I have been refused acccess to my laptop, message reads, The Group Policy Client Service failed the logon. Access denied. I am entering the correct password but i cannot log on
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Nov 27, 2012
Windows 7 Pro 32 bit on a domain?I have a group policy set on an OU named LAPTOPS. The policy gets applied, however the User ConfigWindows SettingScriptsLogon DOES NOT. When you run the GPRESULTS on the laptop, I see the policy settings being applied EXCEPT for the LOGON script. Its not there. I dont see any errors and cant figure out why Windows would ignore this one setting in the policy but apply the rest. I've tried deleting and recreating the policy but that does not work.
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Oct 1, 2012
im new to the forums and my audio service says it is not running. i've gone onto services.msc and it says windows audio endpoint builder has started but when i try to start windows audio it says windows cold not star the audio service on local computer. Error 1079: the account specified for this service is different from the account specified for other services running in the same process.
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Oct 16, 2012
on windows 7 ultimate 64 bit windows update says the service is not running and try restarting computer but that makes no difference
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Jun 28, 2011
Iam using windows 7, Core I5! X64 based notebook pc! Today i downloaded IE9, when i run the setup, i get a error ' cryptographic service not running, please check events log.' But cryptographic is running.
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Dec 20, 2009
I am not sure if this problem is due to a user account issue or a printer issue.
I cannot add a printer and all my printers from Windows XP were wiped out. I use this machine for business and I did not want to do a file and settings transfer so I updated to Vista and then updated to Windows 7 from there.
I had a bunch of printers installed including a couple of wierd ones such as a FileCabinet Printer, Adobe Acrobat Writer, CutePDF writer, etc. I don't know if these strange printer drivers affected the upgrade but now I cannot add a printer. I tried services.msc and attempted to start the spooler service, it usually is already running and its on automatic. Its not that, its something deeper than that. I also right clicked the spooler service and made sure the check box was checked for allowing the user to interact with it.
I found a Microsoft post for XP: You cannot add a printer and you receive printer spooler error messages in Windows XP
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Sep 4, 2009
On occasion when i boot up im getting a red cross on my volume control in the tray and hovering over it it says the "audio service is not running" but the service is running, i get sound and everything is working fine. Looking at the services i find windows audio service and yep its running fine & set to automatic but there is still the red cross in my tray?at the moment im having to "restart" this service to get rid of the notification and the red cross but its a pain.
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Nov 24, 2012
Whenever I try to run Windows Update it comes up with a dialogue box that says "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." I believe my computer is Windows 7 Home Premium 32bit. I've tried a lot of the fixes that have been posted, but none of them worked. I tried running an SFC (I think that's what it was called, sorry I'm not very computer smart), rebooting my computer, and doing a system restoreAlso, Windows Update doesn't show in services.msc. I saw one post that said something to do with Windows Security Center can make Windows Update do this, but my Windows Security Center doesn't work either. Whenever I try to turn it on, it says "The Windows Security Center service can't be started." Windows Security Center is also not in services.msc for me. I know that Windows Update worked 2 months ago, but that was the last time I tried using it
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Aug 3, 2011
I'm having some problems with event viewer. When I go to open it, it gives me the "Event Log service is unavailable. Verify that the service is running." error. I've tried going through the steps Microsoft gives for creating new log files if yours are corrupted. Problem is, the .evt file doesn't exist.
I've researched the problem a lot and I do have UxStyle Core installed which is patching the files necessary to install third party themes, and I have heard that this may cause some issues with the event log, but everyone I saw undo any patching and even rollback updates, go to previous restore points, etc.
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May 31, 2011
I have high DPCs when the POWER service is running. If I turn it off, the DPCs go back to normal. Why? What is this trying to run that is causing this?OK, U can't tell. How can I troubleshoot this now that I know the culprit?
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Aug 25, 2011
I have a two month old, custom built desktop running Windows 7 and last Friday, without any seeming provocation, my wireless network disappeared. My computer is completely unable to see any wireless networks. My router is working fine (I'm using it to post this from another computer), and my wireless adapter works perfectly (again, using it to post this). When I ask Windows to diagnose the problem, it tells me that the Windows wireless service is not running.After much research and several sfc scans, I can safely say that it appears to be a registry issue. System restores, both by Windows and from backups have failed to correct the errors. I've seen several possible solutions like:Run CMD as Admin... netsh winsock reset catalog netsh int ipv4 reset "c:eset.log" netsh int ipv6 reset "c:eset.log"andWindows wireless service is not running on this computer - Microsoft AnswersandGo into the registry with regedit for this:[CODE]
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May 31, 2011
I have high DPCs when the POWER service is running. If I turn it off, the DPCs go back to normal. Why? What is this trying to run that is causing this? Windows 7 ultimate x64.
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Mar 9, 2012
When I try to run the event log I get the following Event Log service is unavailable. Verify that the service is running. In the services panel it is listed as running. However it is not. I have tried system restore but same issue. I don't know if it could be turned off in the registry or just what would cause this. I think the registry was modified and for some reason I have noticed certain registry entries don't always get restored if you use system restore.
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Nov 4, 2011
My Windows Installer service has stopped running and it wont run again
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May 19, 2010
I inquired about this on Technet forums, I got a great functioning and undocumented answer. The Office Software Protection Platform service starts every time you start an Office aplication. It usually doesn't exit after you exit an Office app. If you are a process count control freak, you will be elated by this official tweak.
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Apr 2, 2012
I'm working on a custom pc that my brother built for me. The specs are in my signature. I recently upgraded from 32 bit to 64 bit Windows 7 home premium. I did a drive reformat also. Initially, everything was fine. But for some reason all of a sudden, I have no sound, my plugged in speakers are not detected at all and the audio service is not running. Everything else is fine. I assumed it was as a result of an update, so I did a system restore. I guess my restore points didn't go back far enough. No change.
According to my motherboard specs, I have the realtek ALC888 onboard audio. So, I thought I'd just be able to install the latest hd audio driver for my os from realtek's site. I tried several times (10+). It prompts me to restart and when I do, it says that the device driver did not install correctly and it defaults to the microsoft one every time. In device manager, I have a yellow triangle next to one of the 2 "high definition audio controllers" with a code 10 error (device cannot start).
Under sound, video and game controllers, I have "High definition audio device": microsoft, driver version 6.1.7601.17514 11/19/2010. I tried manually installing the driver from the zip file by directing the update utility to it's extracted location. It always says that my driver is up to date. I'm not sure whether I'm supposed to be updating one of the hd audio controllers or the hd audio device or both (I've tried both), so I suppose i could be doing it wrong.
I've tried uninstalling the hd audio controllers and the hd audio devices and rebooting, the same thing happens. I've tried a repair install from the disc. No change. The only thing I haven't tried is reformatting my hard drive and doing yet another clean install. I really don't want to have to do this again because re-downloading my programs and music/docs/pictures is a chore. Completely reinstalled windows and still don't have any sound...I'm completely at a loss.
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Jan 18, 2013
I have a red x over the speaker icon and the message says audio service not running. my laptop is an acer
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Jul 1, 2011
I have added the library for recorded tv and verified that the scheduler service is running. When I select a show for recording, it seems to accept it and shows the red dot in the guide, but when the show time begins - it doesn't record. Record worked before the recording drive failed and had to be replaced.
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Aug 10, 2012
I'm encountering an extremely strange issue on my desktop. I keep getting SSL errors when ever I try to go to google.com, gmail.com or dozens of other sites on google chrome. The exact error is "The site's security certificate is signed using a weak signature algorithm". I can't reach the site at all.Windows Update service is also not running and doesn't even show up in "services.msc". I get this error "Windows update cannot currently check for updates because the service is not running. You may need to restart your computer". Obviously restarting doesn't help. I also got a similar error for Microsoft Security Essentials, and it wouldn't run at all so I uninstalled it.MSI Afterburner also gives me an error when I start it up about how I need to restart to properly detect my hard ware, but I didn't do that before and I tried restarting with that as well.I've run many, many, scans to detect trojans, viruses, and spyware using AVG Free, Spybot Search and Destroy, Malware Bytes, Spyware Doctor, Kapernsky's Rootkit tool. AVG, and Malware Bytes both turned up and deleted some basic malware & spyware. The others can't detect anything.
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Mar 6, 2012
I had noticed that I had not seen the familiar process of installing updates to Windows 7 for quite a while, so I went to Windows Update and clicked on Check for Updates.
After a couple of seconds, a pop-up appeared saying "Windows Update cannot currently check for updates because the service is not running. You may need to restart your computer."
So I restarted with no effect. The same message appears every time. McAfee Internet security is running and says There are no problems with my computer.
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Sep 16, 2012
My HP Laptop is booting to the system diagnostic screen and not to Windows. I have already used virus scanning programs and found nothing. Is it possible that it is a problem with the system or does it sound like a bad key on the keyboard?
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Oct 16, 2011
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer. why I would get this error? The graphics card is a HIS RADEON HD 4850 PCI EXPRESS i Cooler IV 512mb gddr3-1080p FULL HD-HDMI.
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May 10, 2009
I purchased 4GB of RAm a few mnths ago and also got a copy of Vista HP64. From the get go I had all sort of issues in Vista - games would not run, the OS seemed to crash a lot, would get messages like MS Outlooks data file was not closed properly. Windows defender would crash all the time.Tried about 15 different nVidia drivers... gave up. I tried 3 different HDDs too.
So anyway I moved back to XP because I assumed it was simply Vista.
This week I downloaded Win7RC1!! I'd heard nothing but greta things on podcasts, in forums etc. So i installed.
From the start I've had again defender crashing, "windows logon" errors, action centre shows me a LOT of errors that it's detetced and fixed. I get a few "explorer has stopped working" errors too. UGH! Games do not work - they freeze either on loading or after 30 seconds or so of gaming. I've had 4 or so BSODs which I had heard were basically unheard of in Windows 7! They were of varying variety.
All these erros in 3 days worth of running Windows 7? Seems a lot.... and errors on core components of Windows 7 too.
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Oct 13, 2012
I own a Gateway/Windows 7 pc,64 bit operating system, about 5 yrs old. When I try to run the memory diagnostic tool, system shuts down completely. I have to restart pc. Is there a hidden virus in my system, and, if not, what diagnostic tool can I use to check memory diagnostic program.
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