Printer Spooler Service Not Running

Dec 20, 2009

I am not sure if this problem is due to a user account issue or a printer issue.

I cannot add a printer and all my printers from Windows XP were wiped out. I use this machine for business and I did not want to do a file and settings transfer so I updated to Vista and then updated to Windows 7 from there.

I had a bunch of printers installed including a couple of wierd ones such as a FileCabinet Printer, Adobe Acrobat Writer, CutePDF writer, etc. I don't know if these strange printer drivers affected the upgrade but now I cannot add a printer. I tried services.msc and attempted to start the spooler service, it usually is already running and its on automatic. Its not that, its something deeper than that. I also right clicked the spooler service and made sure the check box was checked for allowing the user to interact with it.

I found a Microsoft post for XP: You cannot add a printer and you receive printer spooler error messages in Windows XP

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Here are the event properties if this is helpful:

Faulting application name: spoolsv.exe, version: 6.1.7600.16661, time stamp: 0x4c6f61fe
Faulting module name: CNMN6PPM.DLL, version: 2.6.0.150, time stamp: 0x49d5bfef
Exception code: 0xc0000005
Fault offset: 0x00000000000256b2

[code]....

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Source: Microsoft-Windows-PrintService
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Keywords: Classic Spooler Event,Printer
[Log] ........

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WINDOWS 7 X64BIT ULTIMATE
Samsung NP300E4A - S0CSA
INTEL I5
6GB RAM
1TB HARDDISK
NVIDIA GEFORCE GT 520MX
Attached Files
Capture.PNG   62.22K
2 downloads

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