Printer Spooler Keeps Stopping And Printer Drivers Keep Disappearing

Mar 8, 2012

I use Windows 7 Professional 64 bit. My problem is: Whenever I try to print something (word, pdf, or any other file); printer spooler stops working and when I check the Devices and Printers all the printer drivers seem to be disappeared. I checked the Print Spooler" in the Services tool; and set the "Recovery after subsequent failures" option to Restart the Serviceā. Therefore all the printer drives coma back after 1 minute. However the spooler stops immediately again when the uncompleted printing job starts; hence I can not print anything more than a page. Earlier in this forum, someone posted that Microsoft issued a hotfix for this problem ( hotfix 2388142) which can be downloaded from article: [URL]. I downloaded this hotfix and tried to install, however it gives an error message of: The update is not applicable to your computer and quits installation. I did uninstall and reinstall all the printer drives, but this did not help either.

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Printer Spooler Keeps Stopping?

Mar 26, 2012

I was having trouble with the printer spooler stopping, finally got it fixed after 4 stressful days, went to Administrative tools, print management and deleted the print jobs that were waiting to be printed and it worked. you may have to go to services and restart your printer spooler first before it will recognize your printer.

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Dec 20, 2009

I am not sure if this problem is due to a user account issue or a printer issue.

I cannot add a printer and all my printers from Windows XP were wiped out. I use this machine for business and I did not want to do a file and settings transfer so I updated to Vista and then updated to Windows 7 from there.

I had a bunch of printers installed including a couple of wierd ones such as a FileCabinet Printer, Adobe Acrobat Writer, CutePDF writer, etc. I don't know if these strange printer drivers affected the upgrade but now I cannot add a printer. I tried services.msc and attempted to start the spooler service, it usually is already running and its on automatic. Its not that, its something deeper than that. I also right clicked the spooler service and made sure the check box was checked for allowing the user to interact with it.

I found a Microsoft post for XP: You cannot add a printer and you receive printer spooler error messages in Windows XP

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I'm getting this error, but I can still print locally and from the network.

Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 2/4/2013 8:15:49 AM
Event ID: 315
Task Category: Sharing a printer
Level: Error
Keywords: Classic Spooler Event,Printer
[Log] ........

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Mar 21, 2012

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Nov 18, 2009

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Answer:-

Are yere any more details on what is the matter with the printer in device manager?

You should be able to download the Windows Vista drivers for that printer from here, which should be compatible with Windows 7:

http://downloads.lexmark.com/perl/downloads/downloads.cgi?ccs=229:1:0:549:0:0

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