60 Second Diagnostic Report?
Oct 16, 2011
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer. why I would get this error? The graphics card is a HIS RADEON HD 4850 PCI EXPRESS i Cooler IV 512mb gddr3-1080p FULL HD-HDMI.
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Aug 16, 2012
Activation with windows 7 HP MGA Diagnostic report?
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Sep 16, 2012
My HP Laptop is booting to the system diagnostic screen and not to Windows. I have already used virus scanning programs and found nothing. Is it possible that it is a problem with the system or does it sound like a bad key on the keyboard?
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May 10, 2009
I purchased 4GB of RAm a few mnths ago and also got a copy of Vista HP64. From the get go I had all sort of issues in Vista - games would not run, the OS seemed to crash a lot, would get messages like MS Outlooks data file was not closed properly. Windows defender would crash all the time.Tried about 15 different nVidia drivers... gave up. I tried 3 different HDDs too.
So anyway I moved back to XP because I assumed it was simply Vista.
This week I downloaded Win7RC1!! I'd heard nothing but greta things on podcasts, in forums etc. So i installed.
From the start I've had again defender crashing, "windows logon" errors, action centre shows me a LOT of errors that it's detetced and fixed. I get a few "explorer has stopped working" errors too. UGH! Games do not work - they freeze either on loading or after 30 seconds or so of gaming. I've had 4 or so BSODs which I had heard were basically unheard of in Windows 7! They were of varying variety.
All these erros in 3 days worth of running Windows 7? Seems a lot.... and errors on core components of Windows 7 too.
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Oct 13, 2012
I own a Gateway/Windows 7 pc,64 bit operating system, about 5 yrs old. When I try to run the memory diagnostic tool, system shuts down completely. I have to restart pc. Is there a hidden virus in my system, and, if not, what diagnostic tool can I use to check memory diagnostic program.
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Oct 25, 2012
I always use wired network on my laptop , coz i didnt have any wireless network at home, but sometimes i use my wireless network so its working properly back then, one time i bring my laptop at office, and try to connect it via wireless and it seems i cant detect any wireless signal, i try to use troubleshooting so i can see whats happening, i just got a message saying "diagnostic policy service is not running" then i just look at my network adapters setting , i just turn them all to enable, including bluetooth, i just see one new adapter "virtual adapter" i think this comes from installing android via virtual box, i try to disable it but no luck, i try all what i read on google search, but all is no luck, one last thing i didnt try is to uninstall my driver and go to repair options on windows 7, my original cd is professional, but i upgrade it to ultimate, i didnt know if the repair disk will work. please any help. i do not want to have a clean install of OS
WINDOWS 7 X64BIT ULTIMATE
Samsung NP300E4A - S0CSA
INTEL I5
6GB RAM
1TB HARDDISK
NVIDIA GEFORCE GT 520MX
Attached Files
Capture.PNG 62.22K
2 downloads
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Jun 16, 2011
I am running windows 7 for long time and I havent came accross this yet , so this is what happend in shorter version, I was using my computer when the screen just went black. I just tought to myself its probably something wrong with my memory so i ran the Memory Diagnostic Tool ,I picked the first choice that it recommended "Save work and restart the system". The computer restarted, and the tool started to work after 15-20 minutes it was nearly done 90 somthing , i just went down stairs to get a drink and when i came backed upstairs i realised that the scanning is at 8% again , I tought maybe thats how it works , scans 2-3 times , i lefted the computer working over the night when i waken up the tool was still working , went to work , came backed and the tool was still working , i just said to myself this has to be wrong , i unpluged the pc left it over the night. Turned it on , the diagnostic tool started itself again , The scan was neraly over when just again i realised that this think goes in infinity. I pressed the " Esc" button as it said to finish but when i press the button the scan just resets and goes from 0% again, It doesnt want to let me run safe mode or anything else , only go to bios set up.
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Aug 8, 2012
I've searched the forum but most error text is different. Mine is simple.. It says Quote: Windows cannot start Diagnostic Policy Service on this local computer.
Error: 5 Access is denied I've tried multiple things however I cant get it fixed.. I tried system restore but system restore took 4 days and SURPRISINGLY, the restore failed..
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Jan 14, 2013
Windows 7 build-in Hardware Diagnostic
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Apr 7, 2011
I ran a couple of memory diagnostics last night (Memtest86 & Windows), but the Windows test said that it would display the results after logging in...it didn't...at least nowhere that I can find. I assume that it should have created a log file...where would I find it?
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Sep 18, 2012
I don't have much to say at this time. It's a random blue screen that forces a restart and I haven't detected any pattern to it yet.
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Jun 25, 2012
Can anyone recommend a hard drive diagnostic tool for Drive Model: WDC WD5000AADS-00S9B0 I am having this constant freeze and BSOD, i already posted a thread related to that expert suggested me to run hard drive diagnostic.
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Jan 4, 2013
External backup for 2 Windows 7 home computers.Prices are currently at a premium for a 2T 2 1/2" USB 3x external backup drive. I will retire the XP machine soon that is being replaced by the new Windows 7 machine. The XP machine has 2 drives--one of which is slower than molasses and you can hear the thing churning away when nothing should be going on (indexing off).I've never had much luck with diagnostic software--in particular PC Doctor when it was shipped with Lenovo systems.Is there, in particular, hard drive diagnostic software that really can diagnose a problematic drive?
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Mar 27, 2012
Memory Diagnostic Tool keeps launching on boot up windows 7. How to stop it. I daily kill the process from task manager. I try to search in internet but no result. Is it a bug?
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May 25, 2012
Before upgrading to Windows 7, Hardware Diagnostic Tools was removed. Now I am trying to reinstall - Operating on 64bit - having trouble - only 32 comes up.
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Dec 31, 2011
Today I awoke to a notification from a HP Diagnostic Test. This is a monthly test done and it stated that a few items failed. Those being Random Seek Test, Funnel Seek Test, Surface Scan Test. I got a Seagate GoFlex Portable 1TB drive for Christmas and that was put into use since Christmas. It has been fully operational from the word go. That is, until today after HP did it's diagnostics. Also, the contents of my recycle bin are now hidden. If I delete something. Nothing is shown in the recycle bin, but it will let me delete and clear that hidden item. I'm not a fan of HP as I find them very intrusive and "evil." This PC is almost 2 years old and running Windows 7 64 bit OS.
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Sep 24, 2009
I have problems when I play games, I get some BSOD about half an hour after I start playing. it says local ID 1033
I tought it might be a memory problem so I run the memoty test, it says it found a hardware problem and that I should contact the manufacturer. Then windows boot perfectly and no error message appear... I dont know what to do next.
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Jan 13, 2013
My mom's laptop is detecting that our wireless internet connection is active, but it won't actually connect to the internet. When we troubleshoot the issue, it says that our diagnostic policy service isn't running. Since we can't connect to the internet on the laptop, we can't run any updates or perform any virus scans. We've tried manually adding a network service through cmd.exe, and uninstalling the network adapters and restarting the computer. We've also tried to run a system file check, but it doesn't seem to activate. The sfc box just disappears when we try to initiate a scan. I imagine we might have to back up her important files and just reinstall the operating system, but her laptop came with a preinstalled OS, and no discs.
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Nov 26, 2012
I work in tech support and I have a user that cannot play content on some sites (in particular iheart.com when trying to access 100.5 The KATT)and pulling pictures from oklahomapartypics.com.
--The KATT simply will not play. There is no error.
--Oklahomapartypics.com displays an error that says:
"Unable to retrieve images. Please be sure that you are using a modern browser such as IE7+, Firefox 3.5+, Safari 3+ or Google Chrome. If you continue to get this error, please report error code (Images-1B).
parseerror
SyntaxError: JSON.parse: unterminated string"
This error comes up on all browsers from just this one computer. The computer is not believed to be infected (this issue was reported about 2 days after it was received brand new from Dell and configured for the user).
So for I have attempted the following:
-- reinstall the browsers
-- access the sites from different/brand new local and domain profiles
-- access the sites with the firewall/McAfee disabled
-- complete removal/installation of .net 3.5/4
-- complete removal/installation of Silverlight
-- complete removal/installation of Java
-- ran sfc
-- used msconfig to disable everything that was not absolutely required
I know the JSON error is javascript error, but javascript is browser dependent not system dependent. The fact that this happens even on a portable operating system indicates that this is related to a system resource that is shared by both browsers. Research turned up information indicating that json.dll variants are also installed by .Net 3.5/4 and Silverlight utilizes the .net framework.
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Jul 29, 2009
how to use Windows 7 to diagnose system sleep problems : Page - 1/1, while searching for ways to fix my crashing to blue screen after bringing windows out of sleep problem, and it tells you how to generate an energy report that can diagnose windows sleep issues.
I successfully generated the report, but when i was able to locate it, when i go to open it, it's set to open with internet explorer, so it just pops up the browser to the home page.
Its an HTML document, wanted to try to open it with notepad but i dont know how to do it from that location.
Someones gotta know how to do this!
OK i entered the hexus site as a link, but it changed it to that whole description deal of it, dont know why it did that....
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Nov 22, 2009
I generated a system health report and notice in the basic system checks in the hardware device and driver check the result is failed.
I have updated my bios to the latest and installed all of the drivers available from hp for my system for windows 7 64 bit. Anything I should be concerned about?
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Dec 18, 2009
I believe I have found a bug in Windows 7 which makes high DPI (150%) virtually unusable, how do I report this bug to Microsoft?
Also could someone else test this on their Windows 7 to see if it is just my setup or maybe an NVidia bug.
Here are the steps to repeat the bug. Ensure you are running Aero Go to Display->Change DPI to 150% Log Off->Log On Open a non DPI aware program such as Itunes, Spotify, Vuze, VLC, Chrome (NOT FireFox, Explorer, Outlook) Try to drag the window around or resize the window When I do this on a clean install of Win 7 Home Premium (64bit) with all latest drivers/updates I get very unstable mouse flicker as shown here.
I have reported the bug to NVidia here with of course no reply but I want to find out from ATI users whether it affects their machines.
I even emailed Steven Sinofsky (President of Windows) and he said "its something your end" which made me laugh, at least he replied I guess.. more than I was expecting.
Anyway all help appreciated I really want to be able use Windows 7 on my projector, many thanks. if it is not present on ATI I will buy one tomorrow!
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May 6, 2011
Dell recently installed software. The function behavior is eratic. I need to know the function of the Privacy report icon thaat appears on my task bar without my prompt for this action.
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Jul 19, 2011
I would like to get log report containing the print history from my desktop?
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Jun 8, 2011
This is my first time solving problem without enough information.The client is using Crystal Report (version unknown) at Windows XP and everything was fine. Now they upgraded their OS to WIndow 7 64-Bits, and the crystal report does not work anymore.An error has occurred while attempting to load the Crystal Reports runtimg.
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Apr 2, 2011
how to print a copy or the auto-run report so I can check against your data base here as to which programs don't need to run at start up?
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Sep 13, 2011
For the past while, I've been getting an error report pop-up regarding .NET Framework. It happens approximately 20min after starting my computer.The pop-up states:
Code: Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.Now, there doesn't seem to be any critical effect of this error. Whether I choose Quit or Continue doesn't have any overt effect.Here is the information under the "Details" for the error:See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.ComponentModel.Win32Exception: The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at imstrayicon.MainForm.ReadRegistry()
[code]....
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Oct 22, 2009
I tried to upgrade from Vista (64bit) to Windows 7 and it got up to generating compatibility Report - which was completely blank. The only way to proceed was to hit 'Close' - which then cancelled the installation!
Previous to this, I had also tried to download & run the Upgrade Advisor. When trying to run it, it just did nothing at all - didn't even open up. I disabled my Kaspersky anti-virus and disabled any Windows security. I was trying to avoid doing a clean install - but maybe only option. Any ideas?
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Jun 23, 2011
I was trying to shut down my comp via start menu and i got the following blue screen error as it rebooted instead of shutting down.
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Nov 2, 2012
"Program started at: 11/02/2012 07:18:28 PM in x64 mode.Windows Version: Windows 7 Home Premium Service Pack 1
Checking for Windows services to stop:
* No malware found services to stop.
Checking for processes to terminate:
* No malware found to kill processes.
Checking for malware related Registry settings:
* No issues found in the Registry.
Resetting. EXE,. COM &. BAT associations in the Windows Registry.
Performing miscellaneous checks:
* No issues found.
Windows Integrity Checking Service:
* Gpsvc =>% windir% \ system32 \ svchost.exe-k GPSvcGroup [Incorrect ImagePath]
Searching for Missing Digital Signatures:
* No issues found.
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Nov 5, 2011
I turned on my PC. Windows 7 said 'Windows failed to Load'. I remember something about a system file was corrupted and Windows 7 was attempting to fix it. After about 10 mins it started up. I believe that the pc restored itself to a previous state. I would like to find out what caused the need to restore the machine in the first place. So, Does Windows 7 keep a log/report that holds any information that I can look at?
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