HP Boots To Diagnostic?
Sep 16, 2012
My HP Laptop is booting to the system diagnostic screen and not to Windows. I have already used virus scanning programs and found nothing. Is it possible that it is a problem with the system or does it sound like a bad key on the keyboard?
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Oct 16, 2011
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer. why I would get this error? The graphics card is a HIS RADEON HD 4850 PCI EXPRESS i Cooler IV 512mb gddr3-1080p FULL HD-HDMI.
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May 10, 2009
I purchased 4GB of RAm a few mnths ago and also got a copy of Vista HP64. From the get go I had all sort of issues in Vista - games would not run, the OS seemed to crash a lot, would get messages like MS Outlooks data file was not closed properly. Windows defender would crash all the time.Tried about 15 different nVidia drivers... gave up. I tried 3 different HDDs too.
So anyway I moved back to XP because I assumed it was simply Vista.
This week I downloaded Win7RC1!! I'd heard nothing but greta things on podcasts, in forums etc. So i installed.
From the start I've had again defender crashing, "windows logon" errors, action centre shows me a LOT of errors that it's detetced and fixed. I get a few "explorer has stopped working" errors too. UGH! Games do not work - they freeze either on loading or after 30 seconds or so of gaming. I've had 4 or so BSODs which I had heard were basically unheard of in Windows 7! They were of varying variety.
All these erros in 3 days worth of running Windows 7? Seems a lot.... and errors on core components of Windows 7 too.
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Oct 13, 2012
I own a Gateway/Windows 7 pc,64 bit operating system, about 5 yrs old. When I try to run the memory diagnostic tool, system shuts down completely. I have to restart pc. Is there a hidden virus in my system, and, if not, what diagnostic tool can I use to check memory diagnostic program.
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Oct 25, 2012
I always use wired network on my laptop , coz i didnt have any wireless network at home, but sometimes i use my wireless network so its working properly back then, one time i bring my laptop at office, and try to connect it via wireless and it seems i cant detect any wireless signal, i try to use troubleshooting so i can see whats happening, i just got a message saying "diagnostic policy service is not running" then i just look at my network adapters setting , i just turn them all to enable, including bluetooth, i just see one new adapter "virtual adapter" i think this comes from installing android via virtual box, i try to disable it but no luck, i try all what i read on google search, but all is no luck, one last thing i didnt try is to uninstall my driver and go to repair options on windows 7, my original cd is professional, but i upgrade it to ultimate, i didnt know if the repair disk will work. please any help. i do not want to have a clean install of OS
WINDOWS 7 X64BIT ULTIMATE
Samsung NP300E4A - S0CSA
INTEL I5
6GB RAM
1TB HARDDISK
NVIDIA GEFORCE GT 520MX
Attached Files
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Jun 16, 2011
I am running windows 7 for long time and I havent came accross this yet , so this is what happend in shorter version, I was using my computer when the screen just went black. I just tought to myself its probably something wrong with my memory so i ran the Memory Diagnostic Tool ,I picked the first choice that it recommended "Save work and restart the system". The computer restarted, and the tool started to work after 15-20 minutes it was nearly done 90 somthing , i just went down stairs to get a drink and when i came backed upstairs i realised that the scanning is at 8% again , I tought maybe thats how it works , scans 2-3 times , i lefted the computer working over the night when i waken up the tool was still working , went to work , came backed and the tool was still working , i just said to myself this has to be wrong , i unpluged the pc left it over the night. Turned it on , the diagnostic tool started itself again , The scan was neraly over when just again i realised that this think goes in infinity. I pressed the " Esc" button as it said to finish but when i press the button the scan just resets and goes from 0% again, It doesnt want to let me run safe mode or anything else , only go to bios set up.
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Aug 8, 2012
I've searched the forum but most error text is different. Mine is simple.. It says Quote: Windows cannot start Diagnostic Policy Service on this local computer.
Error: 5 Access is denied I've tried multiple things however I cant get it fixed.. I tried system restore but system restore took 4 days and SURPRISINGLY, the restore failed..
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Jan 14, 2013
Windows 7 build-in Hardware Diagnostic
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Apr 7, 2011
I ran a couple of memory diagnostics last night (Memtest86 & Windows), but the Windows test said that it would display the results after logging in...it didn't...at least nowhere that I can find. I assume that it should have created a log file...where would I find it?
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Aug 16, 2012
Activation with windows 7 HP MGA Diagnostic report?
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Sep 18, 2012
I don't have much to say at this time. It's a random blue screen that forces a restart and I haven't detected any pattern to it yet.
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Jun 25, 2012
Can anyone recommend a hard drive diagnostic tool for Drive Model: WDC WD5000AADS-00S9B0 I am having this constant freeze and BSOD, i already posted a thread related to that expert suggested me to run hard drive diagnostic.
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Jan 4, 2013
External backup for 2 Windows 7 home computers.Prices are currently at a premium for a 2T 2 1/2" USB 3x external backup drive. I will retire the XP machine soon that is being replaced by the new Windows 7 machine. The XP machine has 2 drives--one of which is slower than molasses and you can hear the thing churning away when nothing should be going on (indexing off).I've never had much luck with diagnostic software--in particular PC Doctor when it was shipped with Lenovo systems.Is there, in particular, hard drive diagnostic software that really can diagnose a problematic drive?
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Mar 27, 2012
Memory Diagnostic Tool keeps launching on boot up windows 7. How to stop it. I daily kill the process from task manager. I try to search in internet but no result. Is it a bug?
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May 25, 2012
Before upgrading to Windows 7, Hardware Diagnostic Tools was removed. Now I am trying to reinstall - Operating on 64bit - having trouble - only 32 comes up.
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Dec 31, 2011
Today I awoke to a notification from a HP Diagnostic Test. This is a monthly test done and it stated that a few items failed. Those being Random Seek Test, Funnel Seek Test, Surface Scan Test. I got a Seagate GoFlex Portable 1TB drive for Christmas and that was put into use since Christmas. It has been fully operational from the word go. That is, until today after HP did it's diagnostics. Also, the contents of my recycle bin are now hidden. If I delete something. Nothing is shown in the recycle bin, but it will let me delete and clear that hidden item. I'm not a fan of HP as I find them very intrusive and "evil." This PC is almost 2 years old and running Windows 7 64 bit OS.
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Sep 24, 2009
I have problems when I play games, I get some BSOD about half an hour after I start playing. it says local ID 1033
I tought it might be a memory problem so I run the memoty test, it says it found a hardware problem and that I should contact the manufacturer. Then windows boot perfectly and no error message appear... I dont know what to do next.
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Jan 13, 2013
My mom's laptop is detecting that our wireless internet connection is active, but it won't actually connect to the internet. When we troubleshoot the issue, it says that our diagnostic policy service isn't running. Since we can't connect to the internet on the laptop, we can't run any updates or perform any virus scans. We've tried manually adding a network service through cmd.exe, and uninstalling the network adapters and restarting the computer. We've also tried to run a system file check, but it doesn't seem to activate. The sfc box just disappears when we try to initiate a scan. I imagine we might have to back up her important files and just reinstall the operating system, but her laptop came with a preinstalled OS, and no discs.
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Mar 17, 2012
I have 2 drives, I did a clone win7(c/ partition) on disk 1 to disk 2 with EASEUS Todo Backup Free 4.0, but the cloned disk will not start up, how to activate it so it boots up
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Aug 28, 2012
I went on vacation for 4 weeks after returning, I plugged my pc back in and try to start it. After booting it shows me ''Starting Windows'' and reboots so I tried starting safe mode but that showed me a black screen and did nothing. I also tried Reinstalling Windows but the same thing happens It loads the files and then black screen nothing works. So I decided to use another hard drive but it also didn't work the same thing happens.My pc is an Alienware Aurora R2 with Windows 7 Home Premium 64 bit Not really sure what my specs are but my videecard is an HD Radeon 5670 I have a seagate hd 500gb My processor is an i3 not sure what sort but a dual core 3,02 Ghz and I have 3gb ram the motherboard is made for Alienware not sure what it's called.
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Jan 17, 2013
I just upgraded my cpu,mobo,ram and HDD recently and I am having some issues. I have the Phenom ll 3.2ghz 1090T amd cpu with the ASRock 970 Extreme 3 mobo with 2x4gb Corsair Vengeance ram. My problem is that when I try to use my ram, my pc freezes on the Starting windows screen while the bubbles are coming together to make the microsoft logo. I am using my old ram that is a 2gb 1333 ram. I have another stick of the same ram but I am unable to use that as well. My OS has all its updates and I am completely stuck right now and a lil frustrated. I have consulted many people and nothing has worked.
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Feb 25, 2012
I have a gaming laptop asus g71g with windows 7 loaded on it. When I try to boot up it gets to right before the windows symbol would load and the screen just goes black but the comp stays on.
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Jun 29, 2012
I have had a strange problem.Windows 7 only boots up every other boot. In between the computer hangs at the Advent screen.I have been into MSconfig and in start up disabled all and in Services, again disabled all and hidden Microsoft.It now starts up ok but will I have caused other issues by disabling all and hiding Microsoft?
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Jul 22, 2012
Turn my labtop and get thisFor atheros pcie Ethernet controller v2.0.1.9(12/15/09),Don't know if I need a windows7 boot up disc. I tryed useing a repair disc I made of my friends windows7 labtop to fix but it didn't work.
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Sep 14, 2010
A few weeks back the PC would not wake up from it's sleep mode so I turned it off and it fixed the problem but now when I turn the PC on it boot's and I hear the 'MS jingle' but I am looking at a black screen, after hitting the restart button it start's up and I get the massage the PC was not closed down properly what mode do I wish to start it in, I have checked the task manager before closing down a number of times and there has been nothing running at close down?
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Jan 21, 2013
I built a new pc with AMD fx8150 with ASUS M5A97R 2.0 .I had never seen such a bios before with so many complications so loaded bios default and installed OS Win 7 Ultimate x64. (Bios showed 2 DVD drives in boot selection menu when i have only one).I completed the installation and when rebooted the windows returned with error "disk read error occurred-press ctrl+Alt+del to restart) and this continues for 3-4 times and suddenly 5th attempt will boot my windows.sometimes it will only boot after i enter the BIOS>Boot Menu>Boot Priority and select BOOT OVERRIDE option.
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Nov 1, 2009
I did have the following setup, on a single drive, two partitions:
345GB: Windows XP (installed first)
120GB: Windows 7
I've made a slight mistake – I've deleted the partition which hosted the MBR for my dual boot setup.
Basically, I have a single hard drive split into two partitions. I thought that I was thoroughly satisfied with Windows 7, so I decided to delete the partition which XP was sitting on. Little did I realise/remember at the time, but the XP partition held all the boot information, thus rendering my newly formed single partition unbootable. I booted GParted to ensure that my partition was intact, and it showed the following:
/dev/sda1 Extended 465GB LBA
/dev/sda5 NTFS 465GB Boot
(I manually flagged /dev/sda5 as 'boot')
This all appeared normal to me, so I put my Windows 7 disc in and attempted the various repair options. In my experience (with XP), FIXMBR from the command prompt usually fixes the issue, in this situation it hasn't. I've also tried 'BootRec.exe /fixmbr' & 'BootRec.exe /fixboot'. None of which seem to work.
My last attempt at fixing this was using the 'Startup repair' option on the Windows 7 disc. This hasn't worked either.
Can someone perhaps kindly offer me a solution? I'd rather not reinstall Windows.
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Jan 15, 2013
My windows 7 ultimate x64 was running perfectly well and fast until my Powercool 80 plus 7500W PSU burst (died) i then got a replacement Crosair CX600 600W. I installed the new PSU then power up my PC, It is then when i discovered it takes forever Windows to boot up, and mostly it does not boot up at all.I am suspecting some sort of Hardware damage caused by PSU burst.Checked my RAM on different PC works fine.Checked my Graphic Card on different PC works fine.
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Dec 9, 2011
So just a few minutes ago my desktop was running fine and all. I was opening and reading documents off my flash drive when all of a sudden it turned off and proceeded to restart. Upon passing the POST screen, it comes to an error page that says boot device not found. Just FYI I have a WD 250GB boot drive and two additional Samsung 1TB drives set up in RAID 1 NTFS. So I look in BIOS for my boot drive and find it there and it says its working. However, when I try to set the WD boot drive as the first boot device, it does not show it as an option at all. Only my raid drive shows up along with removable drive, and cd drive.I need some ideas as to what could have caused this. The WD drive is a few years old, but I don't think the drive would have just died like that; there were no previous cues for the hard drive starting to fail. It still shows up in BIOS and powers up.I wanna hope that the MBR was somehow corrupted, which should be an easy repair I think if I can get my hands on the ISO file. Also, it's Windows 7 Ultimate 64 bit
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Jan 28, 2012
when i first turn on my computer it makes a clicking sound then i get a black screen with just the mouse cursor, if i restart if it works fine, it does this every time if its off a hour or so. its a dell insperon 560 desktop less than a year old, ive spend 3 or 4 hrs will dell tech on phone to no avail, they have tried all kinds of repairs? i think its the hard drive and they are trying to patch it till im out or warranty 28 days left.
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Feb 19, 2012
When I installed windows I had both my ssd and my hard drive plugged in, but when it wanted me to select a drive to boot to I highlighted the ssd and clicked next.It installed windows on it and all is good. But then when I went to change some stuff in the bios, I noticed it had my 1tb hard drive as the boot device. Windows is installed to the sdd so I was really confused by this. I tried making the ssd the first boot device but it didn't work, so I just changed it back to my hard drive for now, but I would like to know what's going on. Looking in the windows partition manager right now it does say my ssd is the boot drive. But my hdd does have a system reserved partition on it that's listed as system and active, my ssd is listed as boot and crash dump. Here's a picture of what I'm talking about.
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