DVD / CD-ROM Drive Disappears From Computer
May 3, 2010
I recently bought an Asus U50F notebook. Pretty good so far. But for the past few days, the DVD/CD-ROM E: drive disappears from My Computer. I go to Device Manager and it shows as disabled (Code 22). I proceed to enable it, and it then shows under My Computer again (and works well). But a little while later, it happens again, and I must return to Device Mgr to enable it. This is a continuous issue. I get no help from googling. The drive is a Matshita DVD-RAM UJ892AS. I have Win7 Home Premium.
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Jan 11, 2012
My computer is running Windows 7 professional. It is a fresh install. I have a blu ray drive installed (LG BH12ls38) that works fine. However, when I put my computer to sleep and wake it back up, the drive is gone. When I go to device manager and try to scan for hardware changes it still doesn't recognize it. The only way to solve the problem is to shut down the computer. Restarting the computer doesn't work. If I restart, the computer stays on the motherboards screen for a longer period of time then it normally does (about 30 seconds). Also, it seems that this drive is affecting the computer when I shut it down. After having this problem of not being able to find the drive it seems my computer takes longer to shut down.
I have installed all necessary updates for Windows and the driver is provided by Microsoft driver version - 6.1.7601.17514 and date is 6/21/2006. I called LG and they have not been able to find a solution. It seems they do not provide/have a driver and rely on microsoft's drivers. I also updated my BIOS to the newest version. I went to my local store and tried another LG drive which was older and not blu ray and it worked fine so it's not a motherboard or power issue. My computer is running in IDE mode. The reason I state that is because I saw some posts about people switching from IDE to AHCI mode. However, I talked to the technician at my local microcenter and he said this wouldn't be the issue. Sounds to me like firmware issue?
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Jun 11, 2012
I have a Sony VAIO laptop running Windows 7 Home Premium 64-bit with a single 500 GB hard drive. A year ago, when the computer was new, I used a free partition manager program (Partition Wizard maybe?) to allocate about 60 GB for drive C: which holds Windows 7 and all of my software apps. I allocated the rest of the free space to D: for all of my data files. Sony also has a 13GB recovery partition and a 100 MB System Reserved partition which preceed C: and D: on the hard drive.
Three days ago, when I booted the computer for the day, drive D: was gone. Disk Management showed free, unallocated space equal to the size of my missing drive D:. Using Sony live chat support, the technician used Disk Management to allocate the 400 GB of free space to D: and formatted the partition. I then restored my missing data from a backup.The next day I booted my computer and drive D: was gone again. Disk Management again shows free, unallocated space equal to the size of my missing drive D:.
I have no third-party disk management software installed. Recent changes to my system include:
1) SmartSync Software recently downloaded a new version of SmartSync Pro (version 4.0) to my hard drive.
2) I ran Disk Cleanup on drive C:
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Nov 26, 2009
I have an IDE hard drive as my secondary drive used for backups or misc files. I also have an external. But for some reaosn on Windows 7 x64 the IDE (labelled as D randomly vanishes. BIOS sees it fine allt he time. Any ideas or suggestions aside from replacing it as it is still good.
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Jul 17, 2011
I have two optical drives on it one internal and one USB external.For some reason the external drive sometimes disappears from the computer. I can't find it anywhere then a few days later it pops back up. I have tried replacing the cables and checked to power and still the problem continues. I also tried reinstalled the system and sometimes it works.
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Jan 29, 2012
Whether it's watching a movie or playing a game, it often stops and I can't see my drive in the system. After I restart the computer, it's back.
I don't know if it has anything to do with it, but it first happened while I was playing TES III: Morrowind (vanilla), when it tried to load a cutscene. I heard that earlier versions have some Safedisc protection which can mess with your system (it was 1.2 btw). I don't use that anymore, now I have Steam GOTY version, but it happens anytime
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May 22, 2010
I have a 2nd hard drive and somewhat frequently it disappears from Windows explorer like it doesn't even exist. Then once I reboot the disk is back and perfectly fine and intact.I ran the Seagate tools against it and both the short test and long test passed just fine and it says that SMART has NOT been tripped.I did a lot of googling and found similar reports from others. But the things they suggest do not apply. For instance some reports are related to the driver disappearing after waking from sleep. In my case I can be actively using the drive and then it disappears. Also someone suggested disabling power management on the drive, but when I checked the drive is already set to Never power down.I am thinking that perhaps the SATA cable is buggy or not connected solidly. I'm going to open it up and try changing the cable. I really do think the drive is perfectly fine.
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Dec 28, 2009
MY DRIVE DATA DISSEAPPEAR AFTER INSTALLING XP:-
today i install windows XP- install audio driver then i open my G DRIVE (my songs drive) to check audio. it was empty then i check its properies it shows.
USED 11 GB
FREE 20 GB
as usual but it was empty
then i check disk G DRIVE for errors & then reinstall xp on formating C drive
after setup windows second time i open G DRIVE. it was still empty but when i see its properties it says:-
USED 0 BYTE
FREE 0 BYTE
CAPACITY 0 BYTE
PLZ HELP ME TO RECOVER MY DATA.
I AM ATTATCHING ITS PROPERTIES.
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Nov 7, 2009
I just installed Norton 360 trial and setup a backup on my second partion(D)
of my WD 640 GB.
But when i access the Norton Backup Drive through My computer the window disappears and the drive vanishes!
So am i doing something wrong or should i try Norton Internet Security?
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Jan 9, 2012
Why do area51reopened close "[Solved] Optical drive disappears in windows 7" it was never solved. Shall this remain a mystery to us all?
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May 11, 2009
This was a weird one. I did a clean install of RC1. I used my Dell driver CD to reinstall drivers. After installing the sound, chipset, and SATA drivers the DVD drive would disappear at the end of each installation. I rebooted and BIOS did not detect it. I had to power off at the end of each installation to get the drive back.
I've copied the entire contents of the drive to the hard drive and had no problems. I installed one of the drivers from this copy on the hard drive and had no problems. This is all now working so I probably won't play too much with it but I wanted to put it out there for others to consider.
Drive identified as: TSSTcorp_DVD+-RW_TS-L633B
Also lists D200. I'm wondering if this is the firmware version.
Dell Latitide E5400
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Nov 26, 2011
I have a variety of wireless internet enabled devices in my house running Windows 7, Ubuntu, iPod Touch, and Android. All of them function perfectly fine connecting to my Verizon Fios all-in-one modem/router, except one. One of my Windows 7 desktop PC's can usually connect just fine, but occasionally, it decides that there is no wireless network to connect to. Randomly, the list of available networks, just blanks out, and I get the icon of the signal bars with a red X through them. When I AM connected, the connection is full, strong, and reliable.
There seems to be no rhyme or reason to when it goes away, except that it almost always seems to happen while I'm using it. I very rarely sit down to my computer to find it disconnected. Sometimes it will be off for a minute, sometimes an hour.
I have tried everything from DNS flushes to registry hacks and card drivers. I am pretty sure I have the most updated drivers for my card, and I have swapped wireless cards with other computers and the other ones work fine with this card, and it's still this PC that doesnt do so well. I do run bittorrent on the computer sometimes, but the outages do not always coincide with large downloads, or any downloads, but I have not ruled that out as a possibility.
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Jan 17, 2012
my external hard disk is disappears.what should i do?
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Jun 22, 2012
when I start my computer command prompt flashes for a second,does it happen because of any virus related problem
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Dec 24, 2012
my dvd / blueray writers disappear from my system after the computer has been on for a while or i startup and try to burn a dvd/blueray...now here is a hint i recently removed the dvd and installed a Hot Swap drivebay..that hard drive dissappears when when the blue ray dissappears... thaey ar on the same sata chipset the mobo has 6 ea 6gb/s sata connectors and 2 3gb/s sata connectors..the blue ray and the hotswap bay are on the 3gb/s chipset...the mobo has the latest bios and it makes no differance what bios version is installed and when i reboot the computer they are back...
here are the stats:
mobo-gigabyte 990fxa-ud7 am3+
16 gb ddr3 1600 mem
amd fx-8150 8 core cpu
ati 6950 video card 2 gb
1200 watt p/s
7 2tb hdd
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Sep 25, 2011
Brand New Hard Drive Disappears from Windows after sleep; WD Raptor only 450GB, disappears from Windows 7 after system resumes from sleep. The drive is just a storage drive. I've got three other hard drives that work fine. Could this be a port issue on the motherboard, Asus P8P67 LE?
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Apr 7, 2011
My D 200gb SATA hard drive disappears around 1-90 mins while on windows 7. I have tried registry repairs and alot of things. Its not faulty cables because i used to have win Xp on exact same computer but reformatted to windows 7. Rebooting makes the hard drive reappear but it still disappears after a while. It still shows up in the bios though. When it disappears, it is completely gone, even in device manager.
my important data is on my 200gb D drive and i only use C for my os and some other things like Firefox because its only 80gb
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Sep 6, 2012
after searching for some answers on the forums, i've been moved to post a separate thread. i have an external hard drive that disappears for some seconds only to reappear again on my list of drives. my computer alerts as if the external drive were dismounting then remounting. i have run various checks and nothing is presenting as abnormal or of issue. has anybody else experience this, what effect is it having on my computer and what can be done about it
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Apr 3, 2012
So earlier today i started the installation to Windows 7 Ultimate and when i got to the part where you select a given drive on which to install the system it doesn't show up! And then afterwards i actually had to open up my computer and re-attach the cable for my hdd to get it to even show up again in BIOS.
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Jan 4, 2012
I'm fixing my sisters computer, It froze on her, when she tried to start it up again it went into some sort of system repair mode and after about 20hrs of this (no joke) it gave me the option to restore the computer to factory settings, it also gave me the option to install some sort of backup on the hard drive, however i tried this and it said there was no room on the hard drive (if i didn't know any better I'd say the problem was with the hard drive) i went ahead with the system recovery as it seemed to be the only way to fix the computer (i know i sound like an oaf) now the computer is showing me a screen which states that i need to insert my windows installation disc, however the laptop has no disc drive!
Additional information
HP Pavilion dm1-4004sa
AMD Dual-Core E-450 processor
4GB memory
320GB Hard Drive
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Sep 18, 2012
How can the contents of a hard drive from an old computer be transferred to new computer when hard drive is out of the old computer?
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Mar 26, 2012
The computer I'm having a problem on is a HP G6- 635 DX Windows 7 x64. About a week ago I decided to disable a few startup items because my computer took too long to load up. I think I disabled something that I shouldnt have because the next time I restarted I had gotten stuck on the "Starting Windows" screen.After I couldnt fix that problem I decided to just use the System Recovery option, so I popped out my hard drive and put it into an HDD enclosure and backed up my music/video files onto my other computer (Windows Vista Home Premium). When I plugged my hard drive back into the laptop I got the "bootmgr is missing" screen. I've tried all the command prompt steps to try and fix the bootmgr, they arent working but I think thats because my computer is automatically booting from the C: drive (which has no files in it and is about 200mb in size), and my D: drive is 285 gb and has all of the folders that used to be in the C: drive (Program Files, Users, Windows etc). Theres also another drive titled "Recovery" with the size of 13 gb
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Mar 26, 2012
The computer I'm having a problem on is a HP G6- 635 DX Windows 7 x64. About a week ago I decided to disable a few startup items because my computer took too long to load up. I think I disabled something that I shouldnt have because the next time I restarted I had gotten stuck on the "Starting Windows" screen. After I couldnt fix that problem I decided to just use the System Recovery option, so I popped out my hard drive and put it into an HDD enclosure and backed up my music/video files onto my other computer (Windows Vista Home Premium). When I plugged my hard drive back into the laptop I got the "bootmgr is missing" screen.
I've tried all the command prompt steps to try and fix the bootmgr, they arent working but I think thats because my computer is automatically booting from the C: drive (which has no files in it and is about 200mb in size), and my D: drive is 285 gb and has all of the folders that used to be in the C: drive (Program Files, Users, Windows etc). Theres also another drive titled "Recovery" with the size of 13 gb.Also whenever I try to do System Recovery it gets stuck at 88%. I have Easeus Partition Manager bootable by CD & an HDD enclosure, thats how I am able to see the files.So basically what I;m asking is, is there a way that I can get my computer to boot from the D: drive OR what files should I move from the D: to C: drive that will make my computer boot and finish the System Recovery?
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Nov 10, 2011
Every day when I switch on my PC , me Printers disappear and I need to go to the Command prompt and type "net start spooler" to get the printers to re-appear
I would like to know how to oversome this problem, so that the printers do not disappear once I have shut down my pc and restart the next day
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Sep 24, 2012
Occasionally, when on a web page with pictures/video/flash, the screen will "freeze" and have some random colored pixels appear or sometimes it will just go black. Sometimes when this happens the whole system will remain locked. Other times it will recover and I will get a notification balloon saying the the graphics driver has stopped and recovered from an error. I've looked for answers to this on the web and I have seen reference to it being caused by a Windows timeout waiting for a response from the video card. Is there a way to modify (extend) the timeout value to try to prevent this? I have the latest drivers. In my case the graphics card is NVidea Quadro FX 1800M on a Dell Precision M4500 notebook (8G RAM). OS: Win 7 Enterprise 64-bit.
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Nov 18, 2011
Been having an annoying problem on various forums - the text cursor will disappear during typingFrequently when I try to move the cursor around with the arrows (or click to place it with the mouse) it will disappear and I have no idea where I'm about to type.
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Feb 25, 2009
For the most part Windows 7 has been running ok so far on my computer. The only issue that has me puzzled is my Realtek RTL8168C(P)8111C(P) Family PCI-E GBE NIC (onboard) just disappears after a reboot or a shutdown. I have to power the system totally down just to get it back.
I have updated to the lastest driver ( 1/20/2009 from Realtek.) Windows update tells me I have the latest driver installed. I also have tried disabling the power managemant and the driver still "disappeared" in Device Manager. I have IPV6 disabled as well.
Since my computer is fairly new and Vista Ready.. I thought I would try the driver that came on the motherboard install CD and same result. I am using a linksys USB wireless adapter and suprisingly it has proven to be more stable then my onboard Realtek. Not a major issue just a puzzle I would like to solve.
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Dec 11, 2009
I have a new HP G60-530US laptop with Windows 7 installed (less than 2 months old). It is connected to an HP 7410 All-in-One Printer and a Brother laser printer.
Three times now, the HP 7410 printer has mysteriously disappeared from the installed printers. The Brother printer does not disappear.
To re-install the HP 7410 printer requires disabling the AVS using the Services utility (not just shutting down the AVS (Panda)).
The printer driver works for a week or so, and then must be re-installed.
HP is clueless about the cause or cure for this.
The laptop people referred me to the printer support people and the printer support people referred me to the laptop support people. The last tech support guy suggested that I restore the system on the theory that if the problem persisted it would be a hardware problem and not a software problem. He seemed to miss the fact that the disappearing printer driver software only occured with HP printers.
HP technical support was worthless.
Does anyone have any suggestions to fix this?
Some internet forums suggest that this occurs when HP machines are connected to different networks. I noticed my problem occur after I took the laptop on a business trip and connected to a different wireless network.
In my experience, HP All-in-One printer software (e.g. the "Solution Center") is buggy and a resource hog, so I suspect that HP has not debugged their software to work with Windows 7.
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Feb 19, 2011
I was transferring several 3GB files from one computer to another over a wired network. On one file, about 80% through, a message box came up saying there was a problem with the transfer. Two options: "Try Again" and "Cancel". Hit "Try Again", the progress bar finishes, and the file disappears from both computers. Search of entire hard drives finds nothing. What happened and why? Recovery software will probably not help me because both disks have been written to since the error.
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Jan 15, 2013
When i go to open a new windoiw and i already have one open it seems to disappear within seconds such like the conformation email i got for this forum with i click on the link a window went to open but flashed and disappered i couldn't even use the spell check on this because the window disapeared I'm running Windows XP and this just started today .
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Dec 15, 2010
Just got Win 7 64 bit computer and have several programs that use Amyuni PDF converter (Quicken & Alpha Software), everything installed correctly (I did have to manualy add NUL: port) and I was able to create PDF's .... until I restarted the computer, then none of the programs would create PDF's, I looked at the ports and the NUL: port was gone, I added again and everything worked, I restarted again and the NUL: port was gone again. I have looked at every thredd on this forum I could find and many threads on Quicken forums and Alpha Software Forums and found many others with same problem, and tried every solution they proposed, but have not found anything that works.
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