Blu-ray Drive Disappears After Putting Windows 7 Computer To Sleep
Jan 11, 2012
My computer is running Windows 7 professional. It is a fresh install. I have a blu ray drive installed (LG BH12ls38) that works fine. However, when I put my computer to sleep and wake it back up, the drive is gone. When I go to device manager and try to scan for hardware changes it still doesn't recognize it. The only way to solve the problem is to shut down the computer. Restarting the computer doesn't work. If I restart, the computer stays on the motherboards screen for a longer period of time then it normally does (about 30 seconds). Also, it seems that this drive is affecting the computer when I shut it down. After having this problem of not being able to find the drive it seems my computer takes longer to shut down.
I have installed all necessary updates for Windows and the driver is provided by Microsoft driver version - 6.1.7601.17514 and date is 6/21/2006. I called LG and they have not been able to find a solution. It seems they do not provide/have a driver and rely on microsoft's drivers. I also updated my BIOS to the newest version. I went to my local store and tried another LG drive which was older and not blu ray and it worked fine so it's not a motherboard or power issue. My computer is running in IDE mode. The reason I state that is because I saw some posts about people switching from IDE to AHCI mode. However, I talked to the technician at my local microcenter and he said this wouldn't be the issue. Sounds to me like firmware issue?
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Nov 11, 2012
When I go into Power options in the control panel it says "Chage plan settings" so I turn off my display after one hour and that's OK. Then it says "Put the computer to sleep" from 1 minute to 5 hours so what does that mean?
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May 4, 2012
For the past week my computer will sometimes put itself in sleep mode while I am using it. It doesn't matter whether I'm playing games, word processing or on the internet.
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Oct 23, 2011
I have been trying to fix my computer for about a week now. The problem has been happening for about 2 weeks. What happens is when i put my computer to sleep or if my computer goes to sleep by it self, it gets a blue screen and shuts down. I have updated the drivers and ran the SCANNOW command to try and fix the files. WHen i reboot my computer after i get the blue screen it freezes for about 1 min on a white screen before starting windows. This is the error its sends me. Im running windows 7 x64.[CODE]
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Jan 7, 2012
I bought an ASUS G73JH gaming laptop 2 months ago and just started getting this random, inexplicable error. It's happened twice this last week and I have lost a considerable amount of unsaved work because of it. What happened the first time was I put my laptop to sleep in order to do something else and when I came back it had shut down by itself. After booting it back up the first thing that was displayed was the window in the images above. I don't know if my computer actually had a BSOD before it shut down because I was not there to see what happened. Second time this happened, I just left my computer at idle without putting it to sleep and left the room. My laptop is configured to go to screensaver after 10 minutes and sleep after 15. When I came back this time, my power button was not blinking, meaning the computer was not asleep, but the monitor had shut off and could not be turned back on with the monitor on/off toggle.
I had to manually restart the computer by holding the power button, and when it booted back up again the same window appeared. Yet again, I don't know if my computer actually had a BSOD because this time the monitor was turned off. P.S. My system specs are in the sig below and I've attached the requisite .zip file. No components are overclocked or otherwise modified at the hardware or software level.
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Sep 25, 2011
Brand New Hard Drive Disappears from Windows after sleep; WD Raptor only 450GB, disappears from Windows 7 after system resumes from sleep. The drive is just a storage drive. I've got three other hard drives that work fine. Could this be a port issue on the motherboard, Asus P8P67 LE?
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May 3, 2010
I recently bought an Asus U50F notebook. Pretty good so far. But for the past few days, the DVD/CD-ROM E: drive disappears from My Computer. I go to Device Manager and it shows as disabled (Code 22). I proceed to enable it, and it then shows under My Computer again (and works well). But a little while later, it happens again, and I must return to Device Mgr to enable it. This is a continuous issue. I get no help from googling. The drive is a Matshita DVD-RAM UJ892AS. I have Win7 Home Premium.
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Jan 24, 2013
I'm having my acer notebook model aspire 5736z and I nticed that when I put it to sleep mode and then run my notebook again hiting ENTER key it reboots It's very frustrating,and I don't think it's normal. How can I fix it,to get it back to desktop again? I'm running Windows 7 Ultimate with SP1.
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Apr 22, 2011
I'm just wondering if this is something abnormal. I keep my system up 24/7 just shutting off display without putting it to sleep/hibernate. Every morning when I wake up and check the kernel memory, it's quite high >500mb. I checked with a friend and his is onli about ~300. What does this mean, a memory leak?
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Apr 22, 2012
Laptop Sony Vaio Model VPCCW1Z4E
OS Windows 7 Home Premium Service pack 1
Processor Intel Core DUO P7450.
Norton 360 V5.2.1.3, security software
Laptop starts up and can shuts down with out any problem.If try to hibernation or standby, it take long time accessing disc then crashes. The problem only started when upgraded to service pack 1.All drivers have been update using driver dating utility by WinZip.Dump files & system health check report is attached.
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Jan 1, 2012
This week the rest of my build should arrive in the mail... but in the mean time I want to install and set up windows 7 so I can just plug it and go when all my stuff comes in. I won't update drivers and whatever else... but I should be fine just swapping a drive between machines as long as I don't install drivers from the set up machine?
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Jan 24, 2011
I purchased a retail copy of Windows 7 Upgrade and installed it about a year ago. It detected my Vista installation but I reformatted and did a clean install. It activated no problem.I now want to wipe my Hard drive and start fresh...but I have an important question.Will my upgrade license key allow me to reinstall Windows 7 without putting Vista back on the computer first? I want to do a clean install. I understand that Upgrade keys need to "see" a previous Windows version in the setup program before you re-format the drive.But, this is the second install of Win7; wouldn't the setup detect that I have an installed copy of Windows 7 before I format?
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Oct 13, 2010
I'm trying to get my Computer to sleep but it won't because of the Western Digital 1TB external hard drive that is connected to my network. The backup program is causing this problem, if I turn it off then it will sleep. I would like to keep it turned on because it will save any changes that are made to my folders and files. I would use the back program that comes with Windows 7, but that doesn't work. I get "Access is denied" Error code: 0x80070005. I think the problem may be from being connected to a network.
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Dec 9, 2012
I know quite a bit about computers, and this is my custom build. I upgraded my mobo/cpu/ram in June, but my budget ran short of getting an optical which used SATA. yesterday was my birthday and I was able to purchase myself a new optical drive. The problem is. Last night I opened my case, put it in, power and data cables and then my computer won't boot correctly. This also happened when I first upgraded, but the problem isn't being solved this time. My keyboard only lights up when I flip the PSU power switch on the back. When I boot up I get no lights on my keyboard, my monitor light stays orange, all fans, etc turn on inside the case. I tried unplugging the new drive and starting it, with it's previous configuration, but that will not work. I have tried spamming the key to get into the BIOS, which is what worked in June when I was getting no video.
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Oct 16, 2009
I did a clean install of Windows 7 Ultimate on my dell computer. When I was deleting partitions I noticed a Dell OEM partition. It was very small so I didn't delete this.
My thought was, if I ever wanted to sell this computer I would need to put Vista back on the computer and was afraid that my OEM disk would not work because I had deleted the partition.
I want to be able to put any computer back to the same state when purchased in order to avoid locking my Retail Version to one computer.
Does this little OEM partition have any bearing on the ability to revert the computer back to the original state?
If so, those of you putting retail might want to keep that partion available.
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Dec 12, 2009
I would like to put a bootable (obviously) Windows 7 ISO file to a flash drive and have the my netbook boot the the Windows 7 flash drive. I tried the software that MS released, but I didn't have any luck with it. It tells me that it isn't a valid ISO file.
Is there any software that can do something like this?
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Jan 9, 2012
Why do area51reopened close "[Solved] Optical drive disappears in windows 7" it was never solved. Shall this remain a mystery to us all?
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May 20, 2012
Sometimes when I click start and sleep on my computer (windows 7) the monitor will go to sleep but the computer is still running. I cannot wake my monitor up so there is nothing I can do to wake it up besides manually turning it off using the button on the computer case.
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Jun 11, 2012
I have a Sony VAIO laptop running Windows 7 Home Premium 64-bit with a single 500 GB hard drive. A year ago, when the computer was new, I used a free partition manager program (Partition Wizard maybe?) to allocate about 60 GB for drive C: which holds Windows 7 and all of my software apps. I allocated the rest of the free space to D: for all of my data files. Sony also has a 13GB recovery partition and a 100 MB System Reserved partition which preceed C: and D: on the hard drive.
Three days ago, when I booted the computer for the day, drive D: was gone. Disk Management showed free, unallocated space equal to the size of my missing drive D:. Using Sony live chat support, the technician used Disk Management to allocate the 400 GB of free space to D: and formatted the partition. I then restored my missing data from a backup.The next day I booted my computer and drive D: was gone again. Disk Management again shows free, unallocated space equal to the size of my missing drive D:.
I have no third-party disk management software installed. Recent changes to my system include:
1) SmartSync Software recently downloaded a new version of SmartSync Pro (version 4.0) to my hard drive.
2) I ran Disk Cleanup on drive C:
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Nov 26, 2009
I have an IDE hard drive as my secondary drive used for backups or misc files. I also have an external. But for some reaosn on Windows 7 x64 the IDE (labelled as D randomly vanishes. BIOS sees it fine allt he time. Any ideas or suggestions aside from replacing it as it is still good.
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Jul 17, 2011
I have two optical drives on it one internal and one USB external.For some reason the external drive sometimes disappears from the computer. I can't find it anywhere then a few days later it pops back up. I have tried replacing the cables and checked to power and still the problem continues. I also tried reinstalled the system and sometimes it works.
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Jan 29, 2012
Whether it's watching a movie or playing a game, it often stops and I can't see my drive in the system. After I restart the computer, it's back.
I don't know if it has anything to do with it, but it first happened while I was playing TES III: Morrowind (vanilla), when it tried to load a cutscene. I heard that earlier versions have some Safedisc protection which can mess with your system (it was 1.2 btw). I don't use that anymore, now I have Steam GOTY version, but it happens anytime
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May 22, 2010
I have a 2nd hard drive and somewhat frequently it disappears from Windows explorer like it doesn't even exist. Then once I reboot the disk is back and perfectly fine and intact.I ran the Seagate tools against it and both the short test and long test passed just fine and it says that SMART has NOT been tripped.I did a lot of googling and found similar reports from others. But the things they suggest do not apply. For instance some reports are related to the driver disappearing after waking from sleep. In my case I can be actively using the drive and then it disappears. Also someone suggested disabling power management on the drive, but when I checked the drive is already set to Never power down.I am thinking that perhaps the SATA cable is buggy or not connected solidly. I'm going to open it up and try changing the cable. I really do think the drive is perfectly fine.
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Dec 28, 2009
MY DRIVE DATA DISSEAPPEAR AFTER INSTALLING XP:-
today i install windows XP- install audio driver then i open my G DRIVE (my songs drive) to check audio. it was empty then i check its properies it shows.
USED 11 GB
FREE 20 GB
as usual but it was empty
then i check disk G DRIVE for errors & then reinstall xp on formating C drive
after setup windows second time i open G DRIVE. it was still empty but when i see its properties it says:-
USED 0 BYTE
FREE 0 BYTE
CAPACITY 0 BYTE
PLZ HELP ME TO RECOVER MY DATA.
I AM ATTATCHING ITS PROPERTIES.
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Nov 7, 2009
I just installed Norton 360 trial and setup a backup on my second partion(D)
of my WD 640 GB.
But when i access the Norton Backup Drive through My computer the window disappears and the drive vanishes!
So am i doing something wrong or should i try Norton Internet Security?
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May 11, 2009
This was a weird one. I did a clean install of RC1. I used my Dell driver CD to reinstall drivers. After installing the sound, chipset, and SATA drivers the DVD drive would disappear at the end of each installation. I rebooted and BIOS did not detect it. I had to power off at the end of each installation to get the drive back.
I've copied the entire contents of the drive to the hard drive and had no problems. I installed one of the drivers from this copy on the hard drive and had no problems. This is all now working so I probably won't play too much with it but I wanted to put it out there for others to consider.
Drive identified as: TSSTcorp_DVD+-RW_TS-L633B
Also lists D200. I'm wondering if this is the firmware version.
Dell Latitide E5400
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Nov 26, 2011
I have a variety of wireless internet enabled devices in my house running Windows 7, Ubuntu, iPod Touch, and Android. All of them function perfectly fine connecting to my Verizon Fios all-in-one modem/router, except one. One of my Windows 7 desktop PC's can usually connect just fine, but occasionally, it decides that there is no wireless network to connect to. Randomly, the list of available networks, just blanks out, and I get the icon of the signal bars with a red X through them. When I AM connected, the connection is full, strong, and reliable.
There seems to be no rhyme or reason to when it goes away, except that it almost always seems to happen while I'm using it. I very rarely sit down to my computer to find it disconnected. Sometimes it will be off for a minute, sometimes an hour.
I have tried everything from DNS flushes to registry hacks and card drivers. I am pretty sure I have the most updated drivers for my card, and I have swapped wireless cards with other computers and the other ones work fine with this card, and it's still this PC that doesnt do so well. I do run bittorrent on the computer sometimes, but the outages do not always coincide with large downloads, or any downloads, but I have not ruled that out as a possibility.
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Jan 17, 2012
my external hard disk is disappears.what should i do?
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Jun 21, 2012
Whenever I press the sleep button on my computer, or when I leave it idle and it goes to sleep by itself, I get a blue screen of death. I would really like to solve thiNow, this computer came with an AMD video card, but I uninstalled those drivers and took out the video card and installed a GTX 570 from EVGA. The drivers are up to date, so I am pretty sure the new hardware is installed correctly. Furthermore, it was not doing this for the first few months of having the video card installed. This is very recent, so I don't understand what it could be
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Jun 22, 2012
when I start my computer command prompt flashes for a second,does it happen because of any virus related problem
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Dec 24, 2012
my dvd / blueray writers disappear from my system after the computer has been on for a while or i startup and try to burn a dvd/blueray...now here is a hint i recently removed the dvd and installed a Hot Swap drivebay..that hard drive dissappears when when the blue ray dissappears... thaey ar on the same sata chipset the mobo has 6 ea 6gb/s sata connectors and 2 3gb/s sata connectors..the blue ray and the hotswap bay are on the 3gb/s chipset...the mobo has the latest bios and it makes no differance what bios version is installed and when i reboot the computer they are back...
here are the stats:
mobo-gigabyte 990fxa-ud7 am3+
16 gb ddr3 1600 mem
amd fx-8150 8 core cpu
ati 6950 video card 2 gb
1200 watt p/s
7 2tb hdd
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