Blu-ray Drive Disappears After Putting Windows 7 Computer To Sleep

Jan 11, 2012

My computer is running Windows 7 professional. It is a fresh install. I have a blu ray drive installed (LG BH12ls38) that works fine. However, when I put my computer to sleep and wake it back up, the drive is gone. When I go to device manager and try to scan for hardware changes it still doesn't recognize it. The only way to solve the problem is to shut down the computer. Restarting the computer doesn't work. If I restart, the computer stays on the motherboards screen for a longer period of time then it normally does (about 30 seconds). Also, it seems that this drive is affecting the computer when I shut it down. After having this problem of not being able to find the drive it seems my computer takes longer to shut down.

I have installed all necessary updates for Windows and the driver is provided by Microsoft driver version - 6.1.7601.17514 and date is 6/21/2006. I called LG and they have not been able to find a solution. It seems they do not provide/have a driver and rely on microsoft's drivers. I also updated my BIOS to the newest version. I went to my local store and tried another LG drive which was older and not blu ray and it worked fine so it's not a motherboard or power issue. My computer is running in IDE mode. The reason I state that is because I saw some posts about people switching from IDE to AHCI mode. However, I talked to the technician at my local microcenter and he said this wouldn't be the issue. Sounds to me like firmware issue?

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