HP G60-530US Printer Disappears
Dec 11, 2009
I have a new HP G60-530US laptop with Windows 7 installed (less than 2 months old). It is connected to an HP 7410 All-in-One Printer and a Brother laser printer.
Three times now, the HP 7410 printer has mysteriously disappeared from the installed printers. The Brother printer does not disappear.
To re-install the HP 7410 printer requires disabling the AVS using the Services utility (not just shutting down the AVS (Panda)).
The printer driver works for a week or so, and then must be re-installed.
HP is clueless about the cause or cure for this.
The laptop people referred me to the printer support people and the printer support people referred me to the laptop support people. The last tech support guy suggested that I restore the system on the theory that if the problem persisted it would be a hardware problem and not a software problem. He seemed to miss the fact that the disappearing printer driver software only occured with HP printers.
HP technical support was worthless.
Does anyone have any suggestions to fix this?
Some internet forums suggest that this occurs when HP machines are connected to different networks. I noticed my problem occur after I took the laptop on a business trip and connected to a different wireless network.
In my experience, HP All-in-One printer software (e.g. the "Solution Center") is buggy and a resource hog, so I suspect that HP has not debugged their software to work with Windows 7.
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Nov 10, 2011
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MY DRIVE DATA DISSEAPPEAR AFTER INSTALLING XP:-
today i install windows XP- install audio driver then i open my G DRIVE (my songs drive) to check audio. it was empty then i check its properies it shows.
USED 11 GB
FREE 20 GB
as usual but it was empty
then i check disk G DRIVE for errors & then reinstall xp on formating C drive
after setup windows second time i open G DRIVE. it was still empty but when i see its properties it says:-
USED 0 BYTE
FREE 0 BYTE
CAPACITY 0 BYTE
PLZ HELP ME TO RECOVER MY DATA.
I AM ATTATCHING ITS PROPERTIES.
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