Computer Restored To Factory Settings Yet CD Drive On The Computer?

Jan 4, 2012

I'm fixing my sisters computer, It froze on her, when she tried to start it up again it went into some sort of system repair mode and after about 20hrs of this (no joke) it gave me the option to restore the computer to factory settings, it also gave me the option to install some sort of backup on the hard drive, however i tried this and it said there was no room on the hard drive (if i didn't know any better I'd say the problem was with the hard drive) i went ahead with the system recovery as it seemed to be the only way to fix the computer (i know i sound like an oaf) now the computer is showing me a screen which states that i need to insert my windows installation disc, however the laptop has no disc drive!

Additional information

HP Pavilion dm1-4004sa
AMD Dual-Core E-450 processor
4GB memory
320GB Hard Drive

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These are my specs if they matter any.

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<span>RAM-4.00 GB Dual-Channel DDR2 @ 333MHz (5-5-5-15)
<span>Motherboard-ASUSTeK Computer INC. Maximus II Formula (LGA 775)
<span>Graphics-W2061 (1600x900@60Hz)1024MB GeForce 9800 GT (BFG Tech) Hard Drives-156GB Seagate ST3160023AS ATA Device (SATA)
<span>488GB Seagate ST3500820AS ATA Device (SATA)

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