Cannot Open Windows Troubleshooting (Error 0x80131700)

May 23, 2011

I recently had to reinstall Windows 7 and now I cannot open any aspect of Windows Troubleshooting or DiagPackage, including Program Compatibility. I get an error message of 0x80131700. I read another site saying to go into Program Compatibility to fix this, but it will not allow me into it!I also cannot open the Diagpackage file at all due to this error.

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video: ati radeon 5700 (running 3 monitors)

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My system data:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) Neo X2 Dual Core Processor 6850e, AMD64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 7934 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
Hard Drives: C: Total - 461899 MB, Free - 361938 MB;
Motherboard: Dell Inc., 03D1TV
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled

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