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Jun 25, 2010

Back in the fall when I switched over to Windows 7 Home Premium x64 from Vista Home Premium SP2 x64, I installed the software for my Canon Pixma MX700 multifunctional printer. I used the original Vista driver installer disc, and despite an warning message about a "known compatibility issue" the printer and scanning functions worked fine. I use the Pixma on the LAN via a wired ethernet connection. Worked fine for occasional scanning in November, December, and January.Then for months I had no need to scan anything, just printing over the network with no problems.Last weekend I needed to scan something. I usually just push the scan button on the printer, verify the computer it's going to scan to (it lists them), and away it goes. This time my computer threw an error about the scanner driver saying the scanner wasn't on the network. Huh? If the scanner's not on the network how did the computer know it was trying to send a scan... So I bailed on that and instead used the MP Navigator EX software on the computer. It failed too, giving the "scanner not connected" error, either using Navigator's direct interface or telling it to open the scanner driver which brings up a slightly different interface (when it worked).First I went to the Canon site and d/l'ed all the latest drivers for 7 x64 and installed them. Still get the same errors. Tried setting it up to scan via USB temporary connection. If I install it that way it works, but it's not a long term solution. And it stops working after a reboot. The odd thing is the scanner works over the LAN after I set it up for USB (when using NAvigator, because the scan to lan button on the printer doesn't work of course), again until reboot.

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in all builds up to and including 7077 my Canon MX700 network printer was recognized and worked like a charm, including the scanner etc.

Now on a clean install of the RC (build 7100) the Canon network scanning utility comes up with a message saying it has known problems and to contact Canon.

I have tried it in all compatibility modes, administrator, the latest Vista drivers etc from Canon. I did manage to get it installed and it can see the printer but it will not allocate a port for it. When I try to allocate the port it will not work.

Canon do not have any way to contact them other than by phone (good one Canon) and I really have not had the time to sit on the end of a phone wating for them to tell me Windows 7 is not supported.

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I might try the long way....by reinstalling 7077 and then upgrading to 7100 but that is a bit extreme.

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