CD Drive No Longer Reading

May 13, 2012

What would cause a CD drive to be unable to read a CD it used be able to. Its DVD. Its driver working but may not be newest and the CD won't read shows it being half full but can't get to files how ever it reads other CDs fine. For sure it read just fine before dunno went Web site no new CD drivers. Is there difference between windows versions?

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CD / DVD Drive No Longer Reading DVDs

Jun 4, 2012

I'm not a newbie when it comes to PCs either, I build my own and repair/troubleshoot others.

For some reason, my computer stopped reading DVDs in the drive. CDs load fine and I can burn to them. I checked the hardware properties and somehow Windows has decided to install a CDROM driver to the device, which is why I believe DVDs are no longer being read. I've tried going through and uninstalling the driver and getting rid of the registry keys assosicated in order for the correct driver to be installed, but Windows keeps installing incorrect ones.This just happened a few days ago, tried restoring Windows to a week ago and same problem exists. Less than a month ago I used it to install Diablo 3 so I know it works fine.

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Oct 17, 2012

I bough a new laptop 2 weeks ago (Asus with windows 7) and decide it was the time to install Microsoft office today, what a surprise the CD drive can't read anything...I've tried CD, DVD and Blue ray nothing work!Basically, when I click on the DVD RW drive it open the DVD reader and said <please insert disc into drive>. Then, it start reading for 2 seconds, stop before opening anything and bring me back the same error <please insert disc into drive> like if there was nothing in the drive. I think the drive itself is functional it is only a reading issue. I found some tips but nothing work for me

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DVD Drive Not Reading Discs

Nov 25, 2011

The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again. This time atleast I want to check with the great minds here to see if I can get a help. Lemme tell you I am no noob when it comes to computers but not an geek too. I know how to execute the solution you guys are gonna give me. Here is my config.

OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 8400 GS (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: 1x500GB SATA @7200rpm , 1x250GB SATA @7200rpm
Motherboard: ASUSTeK Computer INC., P5G41T-M LX
Antivirus: Norton Internet Security, Updated and Enabled
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE

To give you heads up I have Googled the issue and found some so called solutions but nothing worked for me.

1. Changing the Link State Power Management settings.

2. There are no upper and lower filters so I couldn't do anything more.

3. Uninstalling and reinstalling the drivers.

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My DVD Drive Is Not Reading Any CD / DVDs

Aug 8, 2012

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Nov 4, 2011

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DVD Drive Not Reading Discs?

Nov 25, 2011

I have an issue with my computer. The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again.

ASUS P5G41T-M LTX MOBO.
Intel Pentium E5700
2 GB Transcend 1333Mhz RAM
500 GB x 1 Seagate @7200 rpm - SATA
250GB x 1 Seagate @7200rpm - SATA
ASUS EN8400 GS 512MB Graphic Card.
Windows 7 Ultimate 32-Bit Version 6.1 (Build 7600).

Optical Drives:

1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE

1. Changing the Link State Power Management settings.

2. There are no upper and lower filters so I couldn't do anything more.

3. Uninstalling and reinstalling the drivers.

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Jan 27, 2012

My drive was running perfectly until i tried to burn a data-dvd disc the other day. It has done it before just fine and on the same day, i burned a music cd. The drive is: PLDS DVD+-RW DH-16A6S ATA DEVICE.It all started when i tried to backup one of my .iso files by copying it to a memorex 8x 8.5GB DVD+R with Nero 10. It stopped halfway with some generic error(that I'm sorry that i cannot remember). Being a complete novice, i uninstalled Nero and blamed the program for wasting 8 of my discs .I tried roxio 2012 next-Once again, it froze halfway through the copy and gave me some error. I tried ImgBurn-Halfway samething MagicISOMaker-Made it 100% Burning a disk that doesn't work. (tested in another PC)After going through roughly 15 discs, i decided to visit the dell support page to see if they had any firmware updates. They did: Windows/DOS based firmware flash update for PLDS DH-16AAS DVDRW.

Release Date: 8/17/2009
Version: A01JD12

So, now my drive has the latest firmware update for it i should be in good hands....(or not)After that, i tried maybe 2 more failed burns and then my drive just refused to read anything at all. Blank dvds, CDs with data on them (it would show up as a blank Cd...)I tried the Microsoft Fix it tool about a thousand times hoping that it would work one day...(i'm actually running it right now...how sad. When it gets to this part, whatever DVD or CD in the drive at the moment is read and autorun pops up(i once tried to burn it that way, failed) The MR Fix it will exit and say no problem was found.

Tried CDgone also.I deleted the uppers filters/lowers filters...i even got angry and deleted them ALL and had to do a system restore to get my PC back to working again...I am sorry if a solution for this is somewhere on the forums but i just could not find it...

Windows 7-64bit
4GB Ram
PLDS DVD+-RW DH-16A6S ATA DEVICE.
1TB WD Caviar Green HDD
MagicISO/Disk
ImgBurn
Roxio 2012

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Mar 18, 2012

For some reason my dvd drive is not reading discs. It has been working before, and now it doesnt seem to read any discs i put in the drive. It also doesnt make any noise or any sign that it is in. My problem is is that the dvd drive isnt recognizing the dvd's i put. Even if if put a disc in the drive the D drive says that there is no discs inserted when there is. I am not sure if this is a hardware or software malfunction. I have tried:

1. deleting MousePoint2 in the registry and restarting.

2. uninstalling my cd/dvd drives then rebooting

3. deleting the upper and lower files in the registry or whatever that was

when the drive was working i remember leaving a disc in the drive then shutting down the computer.

My specs are

Windows 7 ultimate 64 bit service pack 1
Dell inspiron 620
intel core i3 3.3 ghz
intel hd graphics family
6 gb ram

I had my computer for 3 months and the dvd drive isnt working is this normal that i have to replace the dvd drive?

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When I add it to a computer, it still adds drivers for it, but then nothing happens after that. It may also be a hardware problem, since the drive fell on the ground pretty hard a while back, but seemed to be working fine. There isn't an easy way to open it up and check.

I also tried using a few data recovery programs, but they couldn't detect the drive either.

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