CD Drive No Longer Reading
May 13, 2012
What would cause a CD drive to be unable to read a CD it used be able to. Its DVD. Its driver working but may not be newest and the CD won't read shows it being half full but can't get to files how ever it reads other CDs fine. For sure it read just fine before dunno went Web site no new CD drivers. Is there difference between windows versions?
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Jun 4, 2012
I'm not a newbie when it comes to PCs either, I build my own and repair/troubleshoot others.
For some reason, my computer stopped reading DVDs in the drive. CDs load fine and I can burn to them. I checked the hardware properties and somehow Windows has decided to install a CDROM driver to the device, which is why I believe DVDs are no longer being read. I've tried going through and uninstalling the driver and getting rid of the registry keys assosicated in order for the correct driver to be installed, but Windows keeps installing incorrect ones.This just happened a few days ago, tried restoring Windows to a week ago and same problem exists. Less than a month ago I used it to install Diablo 3 so I know it works fine.
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Oct 17, 2012
I bough a new laptop 2 weeks ago (Asus with windows 7) and decide it was the time to install Microsoft office today, what a surprise the CD drive can't read anything...I've tried CD, DVD and Blue ray nothing work!Basically, when I click on the DVD RW drive it open the DVD reader and said <please insert disc into drive>. Then, it start reading for 2 seconds, stop before opening anything and bring me back the same error <please insert disc into drive> like if there was nothing in the drive. I think the drive itself is functional it is only a reading issue. I found some tips but nothing work for me
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Nov 25, 2011
The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again. This time atleast I want to check with the great minds here to see if I can get a help. Lemme tell you I am no noob when it comes to computers but not an geek too. I know how to execute the solution you guys are gonna give me. Here is my config.
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 8400 GS (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: 1x500GB SATA @7200rpm , 1x250GB SATA @7200rpm
Motherboard: ASUSTeK Computer INC., P5G41T-M LX
Antivirus: Norton Internet Security, Updated and Enabled
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
To give you heads up I have Googled the issue and found some so called solutions but nothing worked for me.
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Aug 8, 2012
I have a Toshiba Satellite laptop with windows 7 and the DVD drive is not working at all. I have tried with brand new DVDs, music CDs and video games and none of them work.When I put in a disc there are a few wurring noises but nothing loads up. When I click on the drive in Computer the drive opens and tells me to insert a disc.In properties and Device Manager it says the device is working properly.I have tried reinstalling the drive, deleting upper and lower filters, and I have run the Windows Fixit program and nothing has worked so far. My drive is: TSSTcorp CDDVDW TS-L633C ATA Device.My computer is about a year old and is completely standard. I have hardly used the DVD driver at all since I purchased the computer so I have no idea how it could have broke.
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Dec 26, 2010
I noticed this a few minutes ago, I just got finished watching a movie, and was putting music on when I was about to load World of Warcraft, I brought up winamp with the tracks from the CD that I had saved to my playlist, and it'd skip right over them to the next track I'd saved on my hard drive, I'd tried deleting the filters as I'd seen in other threads, and even shutting down, unplugging it, and re-plugging it back into my power supply, but still to no avail.
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Nov 4, 2011
about my a4tech pocket usb when i plugged it to my toshiba satellite e1802 it read as generic usb but when i plugged my usb flash drive it doesnt read by my a4tech pocket usb hub.
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Nov 25, 2011
I have an issue with my computer. The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again.
ASUS P5G41T-M LTX MOBO.
Intel Pentium E5700
2 GB Transcend 1333Mhz RAM
500 GB x 1 Seagate @7200 rpm - SATA
250GB x 1 Seagate @7200rpm - SATA
ASUS EN8400 GS 512MB Graphic Card.
Windows 7 Ultimate 32-Bit Version 6.1 (Build 7600).
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Jan 27, 2012
My drive was running perfectly until i tried to burn a data-dvd disc the other day. It has done it before just fine and on the same day, i burned a music cd. The drive is: PLDS DVD+-RW DH-16A6S ATA DEVICE.It all started when i tried to backup one of my .iso files by copying it to a memorex 8x 8.5GB DVD+R with Nero 10. It stopped halfway with some generic error(that I'm sorry that i cannot remember). Being a complete novice, i uninstalled Nero and blamed the program for wasting 8 of my discs .I tried roxio 2012 next-Once again, it froze halfway through the copy and gave me some error. I tried ImgBurn-Halfway samething MagicISOMaker-Made it 100% Burning a disk that doesn't work. (tested in another PC)After going through roughly 15 discs, i decided to visit the dell support page to see if they had any firmware updates. They did: Windows/DOS based firmware flash update for PLDS DH-16AAS DVDRW.
Release Date: 8/17/2009
Version: A01JD12
So, now my drive has the latest firmware update for it i should be in good hands....(or not)After that, i tried maybe 2 more failed burns and then my drive just refused to read anything at all. Blank dvds, CDs with data on them (it would show up as a blank Cd...)I tried the Microsoft Fix it tool about a thousand times hoping that it would work one day...(i'm actually running it right now...how sad. When it gets to this part, whatever DVD or CD in the drive at the moment is read and autorun pops up(i once tried to burn it that way, failed) The MR Fix it will exit and say no problem was found.
Tried CDgone also.I deleted the uppers filters/lowers filters...i even got angry and deleted them ALL and had to do a system restore to get my PC back to working again...I am sorry if a solution for this is somewhere on the forums but i just could not find it...
Windows 7-64bit
4GB Ram
PLDS DVD+-RW DH-16A6S ATA DEVICE.
1TB WD Caviar Green HDD
MagicISO/Disk
ImgBurn
Roxio 2012
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Nov 9, 2012
I have a custom built PC with a Pioneer bd rom drive. None of my dvd's can be read, I can view some of them IF I use Total Media Player, but, the dvd drive doesn't give me any information about the inserted dvd. I've removed the upper and lower filters, no help. I've removed the drive totally and let Windows detect it upon restart.....still doesn't work. I've tried other external drives, and I have the same problem with them detecting and reading the dvd's/ I'm lost as to what to try next.. I'm running Win 7 Ultimate x64 and I'm about ready to smash it....I've also tried Virtual Clone Drive and that doesn't work now either....
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Jul 3, 2011
my dvd rw drive can detect only some dvd's. i checked whether ther is a problem in dvd. but it is working in other pc's.
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Jul 23, 2012
my DVD writer suddenly stopped reading and writing DVDs and CDs, however there is power to the dvd drive, all the connections are working and i can eject the drive using windows explorer. Any advice an what to do.I all ready used Microsofts Fixit application but it said that the problem could not be fixed.
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Mar 18, 2012
For some reason my dvd drive is not reading discs. It has been working before, and now it doesnt seem to read any discs i put in the drive. It also doesnt make any noise or any sign that it is in. My problem is is that the dvd drive isnt recognizing the dvd's i put. Even if if put a disc in the drive the D drive says that there is no discs inserted when there is. I am not sure if this is a hardware or software malfunction. I have tried:
1. deleting MousePoint2 in the registry and restarting.
2. uninstalling my cd/dvd drives then rebooting
3. deleting the upper and lower files in the registry or whatever that was
when the drive was working i remember leaving a disc in the drive then shutting down the computer.
My specs are
Windows 7 ultimate 64 bit service pack 1
Dell inspiron 620
intel core i3 3.3 ghz
intel hd graphics family
6 gb ram
I had my computer for 3 months and the dvd drive isnt working is this normal that i have to replace the dvd drive?
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Jan 15, 2013
I am having problems with my DVD Reader and Writer drive on my Win 7 laptop. It works mostly when it wants to not when i tell it to. But it rarely wants to start working again.I have tried a few methods trying to get the DVD driver working again by:
- Using Microsoft Fix it (No problems found)
- Deleting the Upper and Lower filters (Still wont show the DVD icon - Unread disc)
- Troubleshooting (No help at all)
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Feb 1, 2012
I have a dvd drive which reads all cds and dvd's but it is not reading duplicate dvds for eg: natinal etc
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Aug 22, 2011
Does USB run faster than hard disk drive in reading or writing?
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Oct 9, 2011
I have a WD5000D032-000 pocket 500 Gig. It worked on my vista 32 bit home. I updated to windows 7 home premium 64 bit edition and now my computer can't read it. It is displayed under Device manager just not My Computer
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Jan 14, 2013
There is no upper and lower filters on my laptop and also the dvd icon is there on my laptop but it doesnt read any dvd or cd or any data from dvd drive.
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Sep 26, 2012
I know, should have a backup, I was actually about to create a backup when the flash drive failed on me unfortunately. My newest backup is from about 5 days ago, so I'd prefer to be able to restore the current files.
I moved the drive over to another computer and tried to save a file but when I checked again the file was gone, like it never saved at all. Subsequently, after removing and plugging it back in the computer did not detect the drive (or see it in disc management). It does show up as a generic USB drive in the device manager, but there are no properties for it.
When I add it to a computer, it still adds drivers for it, but then nothing happens after that. It may also be a hardware problem, since the drive fell on the ground pretty hard a while back, but seemed to be working fine. There isn't an easy way to open it up and check.
I also tried using a few data recovery programs, but they couldn't detect the drive either.
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Jan 10, 2012
I upgraded from windows vista home premium to windows 7 ultimate. Now my tsstcorp ts-t632a cd/dvdw device no longer works. I uninstalled the device and drivers then restarted my computer. That did not work.
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Dec 22, 2012
Microsoft installed some Windows 7 updates recenly and now my CD/DVD drive isn't listed as a Drive in the " Computer" window. I can play and burn cd's but it doesn't list it as a drive until I insert media.I'm on a HP laptop runing WINDOWS 7 64BIT .
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Jul 10, 2009
Now I can no longer access my C drive, Get a message that the administrator (me) has banned me!
At the same time, I started gettin a message that my antivirus key is not valid.
Antivirus no longer works. (Avast). Also at about the same time my email programme (Thunderbird) started telling me that it could not download any more messages as there was insufficient room. Even after deleting several messages, the same fault continues. It looks like scrap W7 and reinstall, unless anyone has a better idea.
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Nov 6, 2012
My DVD drive stop recognizing disc inserted into it. Both DVD's and CD's
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Dec 30, 2012
Blu-ray drive no longer plays blu-ray discs
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Jan 12, 2013
I'm running WIN 7 on my home pc and transferred some files via a Flash Drive to a laptop running XP Pro to go on a trip. Upon my return I update my home pc with the data from laptop/FD; I've done this with no problem many times. Upon my return this time my home pc will not recognize the FD. I've updated the driver, checked Disk Management, etc all to no avail. The FD isn't recognized and neither is a second FD I tried. They both work on the laptop.
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Oct 23, 2011
.I didn't wait for the computer to tell me it was ok to remove the drive in the usb port. Now my computer no longer recognizes the external drive After removing my external hard drive (without the ok) my computer no longer recognizes the external hard drive. What do I do.
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Jul 9, 2011
My DVD drive no longer works on my Asus N81VP-D1. If I connect my laptop hard drive to another computer and then install windows 7 to the harddrive using that computer and then put the harddrive back in my laptop, will it work?
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Sep 24, 2012
I installed a hard drive and upon installing drivers for my nvidia gtx 460, it just gave me a black screen once I got to the login screen. Went back in to safe mode and got older drivers, that didn't work either. I have tried 4 versions of the older drivers and it all goes exactly the same. Clean install of windows 7 Home Premium 64. Or do I just need to get a new motherboard/videocard? Also I have a dual monitor setup and the second monitor doesn't get a signal.
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Apr 1, 2012
My Windows DVD Maker no longer shows my DVD drive E as default DVD burner. Instead, I got a "DVD burner not found" error message when I tried to burn a video to DVD.
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Dec 7, 2011
I have a Western Digital 1TB Hard Drive (External).I use it 99.9% of the time on my Windows 7 64bit computer to store pictures/videos and backup important files.It was working fine until I plugged it into a MACINTRASH to backup files from that computer.It was a simple copy and paste from the MACINTRASH to the External HDD.After copying the files from the MACINTRASH, I plugged it back into my PC.My PC no longer recognizes my external HDD. I unplugged the power, plugged it back in.Same with the USB cable. Rebooted. Then my computer wouldn't reboot and windows did its automatic self repair. Nothing.I unplugged EVERYTHING and left it that way for about 30 minutes. I plugged EVERYTHING back to my computer and turned it on.
Windows booted up fine. I plugged in the external HDD and windows had that little icon telling me it was installing drivers. I was excited to think that it finally would recognize my external HDD.Of course, it didn't work. The HDD does not show up in my computer. It does show up in Device Manager and Disk ManagementDevice MangerUnder Disk Drives it lists it only as "WD" My other drives it has a nice long name like "WD 7500AAK External USB Device" Under properties it tells me Volume information for the disk cannot be found. (The very first time I did that prior to the reboot it said there was 0MB of space on it). It claims the device is working properly Disk ManagementAt first this said that I must initialize my disk. Now it doesn't even show up anymore. I have no idea what to do anymore.
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Nov 21, 2011
After installing iTunes I could no longer find the D: drive or CD-ROM/DVD BlueRay drive
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