CD/DVD RW Drive Is Reading DVDs But Not CDs?
Dec 26, 2010
I noticed this a few minutes ago, I just got finished watching a movie, and was putting music on when I was about to load World of Warcraft, I brought up winamp with the tracks from the CD that I had saved to my playlist, and it'd skip right over them to the next track I'd saved on my hard drive, I'd tried deleting the filters as I'd seen in other threads, and even shutting down, unplugging it, and re-plugging it back into my power supply, but still to no avail.
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Aug 8, 2012
I have a Toshiba Satellite laptop with windows 7 and the DVD drive is not working at all. I have tried with brand new DVDs, music CDs and video games and none of them work.When I put in a disc there are a few wurring noises but nothing loads up. When I click on the drive in Computer the drive opens and tells me to insert a disc.In properties and Device Manager it says the device is working properly.I have tried reinstalling the drive, deleting upper and lower filters, and I have run the Windows Fixit program and nothing has worked so far. My drive is: TSSTcorp CDDVDW TS-L633C ATA Device.My computer is about a year old and is completely standard. I have hardly used the DVD driver at all since I purchased the computer so I have no idea how it could have broke.
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Feb 1, 2012
I have a dvd drive which reads all cds and dvd's but it is not reading duplicate dvds for eg: natinal etc
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Jun 4, 2012
I'm not a newbie when it comes to PCs either, I build my own and repair/troubleshoot others.
For some reason, my computer stopped reading DVDs in the drive. CDs load fine and I can burn to them. I checked the hardware properties and somehow Windows has decided to install a CDROM driver to the device, which is why I believe DVDs are no longer being read. I've tried going through and uninstalling the driver and getting rid of the registry keys assosicated in order for the correct driver to be installed, but Windows keeps installing incorrect ones.This just happened a few days ago, tried restoring Windows to a week ago and same problem exists. Less than a month ago I used it to install Diablo 3 so I know it works fine.
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Dec 4, 2012
I own a dell xps L501x. My dvd player is not reading any dvd movies, disc with data.. and etc. It reads cd though. I insert a blank dvd, it reads the blank dvd and ask me what i want to do. But if i insert a dvd with things on it, it would not read it. If i click on the dvd drive, after awhile my dvd tray will eject and pops up a message asking me to insert a dvd.
I check the driver, and it says everything is working properly. I went on dell website and did a dell hardware diagnosed and everyhting passed.
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May 6, 2011
repairing my dvd/rw it wont read any kind of cds or dvdswot can i do to fix the prob im useing a hp625 laptop and im runnig on windows7 home basic
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Feb 4, 2012
my Fujitsu siemens computer work when I insert in Dvds and Cds. even in the my computer window, the Dvd rom is not seen there
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Oct 17, 2012
I bough a new laptop 2 weeks ago (Asus with windows 7) and decide it was the time to install Microsoft office today, what a surprise the CD drive can't read anything...I've tried CD, DVD and Blue ray nothing work!Basically, when I click on the DVD RW drive it open the DVD reader and said <please insert disc into drive>. Then, it start reading for 2 seconds, stop before opening anything and bring me back the same error <please insert disc into drive> like if there was nothing in the drive. I think the drive itself is functional it is only a reading issue. I found some tips but nothing work for me
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Nov 25, 2011
The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again. This time atleast I want to check with the great minds here to see if I can get a help. Lemme tell you I am no noob when it comes to computers but not an geek too. I know how to execute the solution you guys are gonna give me. Here is my config.
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 8400 GS (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: 1x500GB SATA @7200rpm , 1x250GB SATA @7200rpm
Motherboard: ASUSTeK Computer INC., P5G41T-M LX
Antivirus: Norton Internet Security, Updated and Enabled
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
To give you heads up I have Googled the issue and found some so called solutions but nothing worked for me.
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Nov 4, 2011
about my a4tech pocket usb when i plugged it to my toshiba satellite e1802 it read as generic usb but when i plugged my usb flash drive it doesnt read by my a4tech pocket usb hub.
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Nov 25, 2011
I have an issue with my computer. The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again.
ASUS P5G41T-M LTX MOBO.
Intel Pentium E5700
2 GB Transcend 1333Mhz RAM
500 GB x 1 Seagate @7200 rpm - SATA
250GB x 1 Seagate @7200rpm - SATA
ASUS EN8400 GS 512MB Graphic Card.
Windows 7 Ultimate 32-Bit Version 6.1 (Build 7600).
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Jan 27, 2012
My drive was running perfectly until i tried to burn a data-dvd disc the other day. It has done it before just fine and on the same day, i burned a music cd. The drive is: PLDS DVD+-RW DH-16A6S ATA DEVICE.It all started when i tried to backup one of my .iso files by copying it to a memorex 8x 8.5GB DVD+R with Nero 10. It stopped halfway with some generic error(that I'm sorry that i cannot remember). Being a complete novice, i uninstalled Nero and blamed the program for wasting 8 of my discs .I tried roxio 2012 next-Once again, it froze halfway through the copy and gave me some error. I tried ImgBurn-Halfway samething MagicISOMaker-Made it 100% Burning a disk that doesn't work. (tested in another PC)After going through roughly 15 discs, i decided to visit the dell support page to see if they had any firmware updates. They did: Windows/DOS based firmware flash update for PLDS DH-16AAS DVDRW.
Release Date: 8/17/2009
Version: A01JD12
So, now my drive has the latest firmware update for it i should be in good hands....(or not)After that, i tried maybe 2 more failed burns and then my drive just refused to read anything at all. Blank dvds, CDs with data on them (it would show up as a blank Cd...)I tried the Microsoft Fix it tool about a thousand times hoping that it would work one day...(i'm actually running it right now...how sad. When it gets to this part, whatever DVD or CD in the drive at the moment is read and autorun pops up(i once tried to burn it that way, failed) The MR Fix it will exit and say no problem was found.
Tried CDgone also.I deleted the uppers filters/lowers filters...i even got angry and deleted them ALL and had to do a system restore to get my PC back to working again...I am sorry if a solution for this is somewhere on the forums but i just could not find it...
Windows 7-64bit
4GB Ram
PLDS DVD+-RW DH-16A6S ATA DEVICE.
1TB WD Caviar Green HDD
MagicISO/Disk
ImgBurn
Roxio 2012
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May 13, 2012
What would cause a CD drive to be unable to read a CD it used be able to. Its DVD. Its driver working but may not be newest and the CD won't read shows it being half full but can't get to files how ever it reads other CDs fine. For sure it read just fine before dunno went Web site no new CD drivers. Is there difference between windows versions?
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Nov 9, 2012
I have a custom built PC with a Pioneer bd rom drive. None of my dvd's can be read, I can view some of them IF I use Total Media Player, but, the dvd drive doesn't give me any information about the inserted dvd. I've removed the upper and lower filters, no help. I've removed the drive totally and let Windows detect it upon restart.....still doesn't work. I've tried other external drives, and I have the same problem with them detecting and reading the dvd's/ I'm lost as to what to try next.. I'm running Win 7 Ultimate x64 and I'm about ready to smash it....I've also tried Virtual Clone Drive and that doesn't work now either....
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Jul 3, 2011
my dvd rw drive can detect only some dvd's. i checked whether ther is a problem in dvd. but it is working in other pc's.
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Jul 23, 2012
my DVD writer suddenly stopped reading and writing DVDs and CDs, however there is power to the dvd drive, all the connections are working and i can eject the drive using windows explorer. Any advice an what to do.I all ready used Microsofts Fixit application but it said that the problem could not be fixed.
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Mar 18, 2012
For some reason my dvd drive is not reading discs. It has been working before, and now it doesnt seem to read any discs i put in the drive. It also doesnt make any noise or any sign that it is in. My problem is is that the dvd drive isnt recognizing the dvd's i put. Even if if put a disc in the drive the D drive says that there is no discs inserted when there is. I am not sure if this is a hardware or software malfunction. I have tried:
1. deleting MousePoint2 in the registry and restarting.
2. uninstalling my cd/dvd drives then rebooting
3. deleting the upper and lower files in the registry or whatever that was
when the drive was working i remember leaving a disc in the drive then shutting down the computer.
My specs are
Windows 7 ultimate 64 bit service pack 1
Dell inspiron 620
intel core i3 3.3 ghz
intel hd graphics family
6 gb ram
I had my computer for 3 months and the dvd drive isnt working is this normal that i have to replace the dvd drive?
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Jan 15, 2013
I am having problems with my DVD Reader and Writer drive on my Win 7 laptop. It works mostly when it wants to not when i tell it to. But it rarely wants to start working again.I have tried a few methods trying to get the DVD driver working again by:
- Using Microsoft Fix it (No problems found)
- Deleting the Upper and Lower filters (Still wont show the DVD icon - Unread disc)
- Troubleshooting (No help at all)
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Oct 31, 2011
Recently my DVD burner does not see any DVDs on my computer that I built a couple of months ago. It does not see Movies, Games(that are DVD), Blank DVD-R or DVD-R that I have written information to. I have put in a few different CDs(Game, Audio and Data) and they do get recognized by the drive. My problems all started when I was writing to a Blank DVD. While it was burning, the burn process failed about midway through. After that happened, my problems with the drive not recognizing the DVDs started.
I had done a system restore to an earlier restore point before I had the problems with the drive, but that did not help. So, I undid the system restore. I have also tried uninstalling the drive from the Device Manager and restarted, but that also did not work.
The computer is running Windows 7 Professional 64-bit. The model of the DVD burner is a LiteOn iHAS524-T98 B. The Manufacture Date of the drive is April 2011, so it's not that old of a drive.
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Jul 30, 2012
I found one thread on here where someone had the same issue, and there were links to two "Fixes" ...one of them worked for the CD I inserted during the process..it showed up in iTunes in everything. When I took the CD out and tried to put it in a new one, it went back to the same thing - saying there is no disc in the drive. I tried running the fix again and this time it keeps saying not fixed. I was so excited because it looked like it worked, but no. The computer says that the drive is working properly, but obviously it isn't. HP wants to charge $60+ to fix it because it's a few months out of warranty.
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Jun 8, 2011
I have an ASUS laptop fairly new and I tryed playing a dvd and it won't work, says it doesnt recognise the format (normal region 2 dvd) it plays cds just fine but not dvds, ive tried updating the drivers and checking its set to the right region but they say they are up to date?
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Aug 30, 2012
In my Inspiron 1545 the Optiarc DVD +/- RW AD-7560s recognizing CDs but not DVDs or DVD-RW. Have installed the latest drivers, but still unable to play DVDs. What else can I try?
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Nov 2, 2012
Toshiba DVD Player in Windows7 It worked with Vista
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Jul 29, 2012
Dvd drive acting strangely. It will burn anything, cds or dvds. It will read dvds burned from laptop. It will not play any commercial dvd. I have tried old dvds and new ones, still nothing. I first tried uninstalling the drive, didn't work. Also tried deleting the upper and lower filters, still nothing. Then did a total recovery of the OS, still nothing. I'm at a loss. This drive is 2 years old, which isn't that old. I've pulled out the drive and made sure the terminals were clean, and that still didn't fix it.
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Jan 15, 2013
i have 3 dvds recovery how can ia maove them to usb drive
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Nov 29, 2012
Most of CDs and DVDs are working fine, but there are some which my DVD RW doesn't recognize. When I insert them, it doesn't react at all or it says that CD/DVD is blank. These CDs and DVDs are working without any problems on my old computer with Windows XP and also on my brother's laptop with Windows XP.
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Dec 29, 2011
This just started acting up. If I stick software disk in drive, like I just installed TurboTax, runs AutoPlay, give me install prompts. Tried burning a DVD today using ImgBurn (done it at least 100 times) today, get error, No media in drive. Tried playing a store bought DVD Movie, drive will not regognize. Device manager says its working fine with the most current driver.
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Aug 22, 2011
Does USB run faster than hard disk drive in reading or writing?
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Jun 9, 2012
My laptop have DVDRamGT30L HP My computer runs on Window 7 home premium and I use Cyberlink power 2 go for image and burning. I'm from India and recently we has religious function at home. As this was a personal religious event we took service of professional photographer who shoot the event using his digital camera and converted it to image on his computer. he burned image on DVD . I can play DVD on traditional DVD player Though the disk is full my computer drive recognize it as blank DVD. There are total 41 DVDs and some of the DVDs are recognized and can be played on computer. My DVD writer (on PC)is in good condition. The DVD which shows blank on my computer is shown full on photographe's computer.Unfortunately he could only told me that he has transfered this event from his camera disk to computer using some new HD technology. According to him some configuration changes required on my computer. His computer also run on window 7. Also same photographer did this same event recording for me three years ago and all these DVDs play well on my computer?
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Oct 9, 2011
I have a WD5000D032-000 pocket 500 Gig. It worked on my vista 32 bit home. I updated to windows 7 home premium 64 bit edition and now my computer can't read it. It is displayed under Device manager just not My Computer
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Jan 14, 2013
There is no upper and lower filters on my laptop and also the dvd icon is there on my laptop but it doesnt read any dvd or cd or any data from dvd drive.
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