CD / DVD Drive Has Stopped Reading Discs
Jan 15, 2013
I am having problems with my DVD Reader and Writer drive on my Win 7 laptop. It works mostly when it wants to not when i tell it to. But it rarely wants to start working again.I have tried a few methods trying to get the DVD driver working again by:
- Using Microsoft Fix it (No problems found)
- Deleting the Upper and Lower filters (Still wont show the DVD icon - Unread disc)
- Troubleshooting (No help at all)
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Nov 25, 2011
The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again. This time atleast I want to check with the great minds here to see if I can get a help. Lemme tell you I am no noob when it comes to computers but not an geek too. I know how to execute the solution you guys are gonna give me. Here is my config.
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 8400 GS (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: 1x500GB SATA @7200rpm , 1x250GB SATA @7200rpm
Motherboard: ASUSTeK Computer INC., P5G41T-M LX
Antivirus: Norton Internet Security, Updated and Enabled
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
To give you heads up I have Googled the issue and found some so called solutions but nothing worked for me.
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Nov 25, 2011
I have an issue with my computer. The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again.
ASUS P5G41T-M LTX MOBO.
Intel Pentium E5700
2 GB Transcend 1333Mhz RAM
500 GB x 1 Seagate @7200 rpm - SATA
250GB x 1 Seagate @7200rpm - SATA
ASUS EN8400 GS 512MB Graphic Card.
Windows 7 Ultimate 32-Bit Version 6.1 (Build 7600).
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Jul 3, 2011
my dvd rw drive can detect only some dvd's. i checked whether ther is a problem in dvd. but it is working in other pc's.
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Mar 18, 2012
For some reason my dvd drive is not reading discs. It has been working before, and now it doesnt seem to read any discs i put in the drive. It also doesnt make any noise or any sign that it is in. My problem is is that the dvd drive isnt recognizing the dvd's i put. Even if if put a disc in the drive the D drive says that there is no discs inserted when there is. I am not sure if this is a hardware or software malfunction. I have tried:
1. deleting MousePoint2 in the registry and restarting.
2. uninstalling my cd/dvd drives then rebooting
3. deleting the upper and lower files in the registry or whatever that was
when the drive was working i remember leaving a disc in the drive then shutting down the computer.
My specs are
Windows 7 ultimate 64 bit service pack 1
Dell inspiron 620
intel core i3 3.3 ghz
intel hd graphics family
6 gb ram
I had my computer for 3 months and the dvd drive isnt working is this normal that i have to replace the dvd drive?
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Nov 9, 2012
I have a custom built PC with a Pioneer bd rom drive. None of my dvd's can be read, I can view some of them IF I use Total Media Player, but, the dvd drive doesn't give me any information about the inserted dvd. I've removed the upper and lower filters, no help. I've removed the drive totally and let Windows detect it upon restart.....still doesn't work. I've tried other external drives, and I have the same problem with them detecting and reading the dvd's/ I'm lost as to what to try next.. I'm running Win 7 Ultimate x64 and I'm about ready to smash it....I've also tried Virtual Clone Drive and that doesn't work now either....
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Dec 8, 2011
my dvd drive just stopped recognizing discs...the icon even dissappeared
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May 4, 2011
I've recently installed Win 7 Ultimate x64 on both of my PCs, and neither can read my DVD+R discs properly. I've got dual-boot on both systems, so I've checked and there's no problem at all in XP, but in Win 7 the drive goes crazy, almost like it's trying to read different parts of the disc at the same time. Anyway, it shows the contents but when I click on a folder, that's when it starts chugging and Explorer locks up until I eject the disc.I did a fresh install of Win 7 into a VHD on PC 2, and that doesn't have any problem reading the discs, so something's happened on both since installing Win 7 I guess. I also used an XP guest in Virtualbox on PC 2 and that could read the discs just fine so it was obviously able to bypass whatever issue Win 7 has.I had Daemon Tools on both PCs, but uninstalled it completely (including the SPTD driver) on PC 2, which didn't help. Neither did uninstalling Avira Antivir. I've disabled Indexing/Windows Search on both PCs, as well as Win 7's CD Burning function (via Group Policy Editor).
The DVD drive is not recognized after you install Windows 7 or Windows Server 2008 R2 which I've installed on PC 1 to no avail. PC 2 has SP1 installed.It's obviously rather annoying to have to boot to XP (or use a VM) to copy files from DVD to my hard drive so that Win 7 can access them, so if anyone knows how to fix this problem I'd be most grateful.
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Sep 2, 2012
I have alienware aurora custom built pc
it keeps saying boot prority no medium i have tried putting several boot discs in but it still says no medium :/
There is no OS on the hard drives i have been trying to install windows 7
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Dec 13, 2012
dvd not working not reading disc
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Feb 22, 2011
My laptop, running Windows 7, suddenly started giving me an error message with code 10, and says "You need to format the disk before you can use it, do you want to format now", every time I insert a thumb drive or an SD ram card. When I go into disk management it shows that they are both "raw"n but when I insert them into my desktop running XP they read fine and disk management shows them as fat32. Why would Windows 7 suddenly start reading the fat32 thumb drives and SD ram cards as Raw? How can I get it to read them, as they read fine on other computers? I also have an external cdrom/dvd drive (because Windows 7 won't recognise the internal cdrom either), and also have an external hard drive that work fine.
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Jan 11, 2012
My inspiron 531S stopped reading my SD card from my camera. I can view pics in my camera but no longer can load pics onto my computer
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Oct 17, 2012
I bough a new laptop 2 weeks ago (Asus with windows 7) and decide it was the time to install Microsoft office today, what a surprise the CD drive can't read anything...I've tried CD, DVD and Blue ray nothing work!Basically, when I click on the DVD RW drive it open the DVD reader and said <please insert disc into drive>. Then, it start reading for 2 seconds, stop before opening anything and bring me back the same error <please insert disc into drive> like if there was nothing in the drive. I think the drive itself is functional it is only a reading issue. I found some tips but nothing work for me
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Aug 8, 2012
I have a Toshiba Satellite laptop with windows 7 and the DVD drive is not working at all. I have tried with brand new DVDs, music CDs and video games and none of them work.When I put in a disc there are a few wurring noises but nothing loads up. When I click on the drive in Computer the drive opens and tells me to insert a disc.In properties and Device Manager it says the device is working properly.I have tried reinstalling the drive, deleting upper and lower filters, and I have run the Windows Fixit program and nothing has worked so far. My drive is: TSSTcorp CDDVDW TS-L633C ATA Device.My computer is about a year old and is completely standard. I have hardly used the DVD driver at all since I purchased the computer so I have no idea how it could have broke.
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Dec 26, 2010
I noticed this a few minutes ago, I just got finished watching a movie, and was putting music on when I was about to load World of Warcraft, I brought up winamp with the tracks from the CD that I had saved to my playlist, and it'd skip right over them to the next track I'd saved on my hard drive, I'd tried deleting the filters as I'd seen in other threads, and even shutting down, unplugging it, and re-plugging it back into my power supply, but still to no avail.
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Nov 4, 2011
about my a4tech pocket usb when i plugged it to my toshiba satellite e1802 it read as generic usb but when i plugged my usb flash drive it doesnt read by my a4tech pocket usb hub.
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Jan 27, 2012
My drive was running perfectly until i tried to burn a data-dvd disc the other day. It has done it before just fine and on the same day, i burned a music cd. The drive is: PLDS DVD+-RW DH-16A6S ATA DEVICE.It all started when i tried to backup one of my .iso files by copying it to a memorex 8x 8.5GB DVD+R with Nero 10. It stopped halfway with some generic error(that I'm sorry that i cannot remember). Being a complete novice, i uninstalled Nero and blamed the program for wasting 8 of my discs .I tried roxio 2012 next-Once again, it froze halfway through the copy and gave me some error. I tried ImgBurn-Halfway samething MagicISOMaker-Made it 100% Burning a disk that doesn't work. (tested in another PC)After going through roughly 15 discs, i decided to visit the dell support page to see if they had any firmware updates. They did: Windows/DOS based firmware flash update for PLDS DH-16AAS DVDRW.
Release Date: 8/17/2009
Version: A01JD12
So, now my drive has the latest firmware update for it i should be in good hands....(or not)After that, i tried maybe 2 more failed burns and then my drive just refused to read anything at all. Blank dvds, CDs with data on them (it would show up as a blank Cd...)I tried the Microsoft Fix it tool about a thousand times hoping that it would work one day...(i'm actually running it right now...how sad. When it gets to this part, whatever DVD or CD in the drive at the moment is read and autorun pops up(i once tried to burn it that way, failed) The MR Fix it will exit and say no problem was found.
Tried CDgone also.I deleted the uppers filters/lowers filters...i even got angry and deleted them ALL and had to do a system restore to get my PC back to working again...I am sorry if a solution for this is somewhere on the forums but i just could not find it...
Windows 7-64bit
4GB Ram
PLDS DVD+-RW DH-16A6S ATA DEVICE.
1TB WD Caviar Green HDD
MagicISO/Disk
ImgBurn
Roxio 2012
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May 13, 2012
What would cause a CD drive to be unable to read a CD it used be able to. Its DVD. Its driver working but may not be newest and the CD won't read shows it being half full but can't get to files how ever it reads other CDs fine. For sure it read just fine before dunno went Web site no new CD drivers. Is there difference between windows versions?
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Jul 23, 2012
my DVD writer suddenly stopped reading and writing DVDs and CDs, however there is power to the dvd drive, all the connections are working and i can eject the drive using windows explorer. Any advice an what to do.I all ready used Microsofts Fixit application but it said that the problem could not be fixed.
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Feb 1, 2012
I have a dvd drive which reads all cds and dvd's but it is not reading duplicate dvds for eg: natinal etc
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Jun 4, 2012
I'm not a newbie when it comes to PCs either, I build my own and repair/troubleshoot others.
For some reason, my computer stopped reading DVDs in the drive. CDs load fine and I can burn to them. I checked the hardware properties and somehow Windows has decided to install a CDROM driver to the device, which is why I believe DVDs are no longer being read. I've tried going through and uninstalling the driver and getting rid of the registry keys assosicated in order for the correct driver to be installed, but Windows keeps installing incorrect ones.This just happened a few days ago, tried restoring Windows to a week ago and same problem exists. Less than a month ago I used it to install Diablo 3 so I know it works fine.
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Feb 16, 2012
OS: Windows 7 Pro
CD Drive: HL-DT-ST CDRW/DVD GCC4244 ATA
Computer recognizes the drive, but no CD or DVD is recognized. When anything is inserted, the drive is completely silent. I try to open the drive, then it ejects the CD or DVD automatically.
I have uninstalled and rebooted....it automatically reinstalled upon rebooting, but no changes. I tried the Microsoft website automatic fix, but it didn't work either. Says the driver has the latest version.
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May 8, 2011
I have a Sony Vaio E-Series VPCEC1S1E with a Combi drive optiarc bc-5500-h it will play CD/DVD's but I put in a Blu Ray and it's say "Please insert disc into drive"
the driver is up to date and I have played Blu Rays for the last year but doesn't even recognize there is a disc in the drive now the computer was preinstalled with Windows 7
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Feb 15, 2013
A couple months ago I installed a new graphics card in my computer. In the last few days I have realized that my dvd drive will open and windows says its working fine but no matter what I do it will not recognize that a disc is in the drive. I have used it very little, and possibly never since I installed the new graphics card so I went into my computer to see if there were any loose cables but I saw none. I also uninstalled then reinstalled the drivers for the thing but still no success.
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Sep 24, 2011
It worked perfectly yesterday, but when I tried to author a blank DVD with DVDFlick today, it just stopped working. I have authored many, many DVDs with DVDFlick before, so I doubt that caused the problem.
I have tried to get it to read DVDs, CDs and miniCDs, but it refuses to recognize any of them. It won't even recognize the disc at boot-time. I've gone through every support website I could find. I've downloaded several Microsoft troubleshooting utilities, and they all say something to the effect of "The disc in drive D: is not detected, or is not supported".
My computer is almost new; only about six months old, so I sure hope the drive hasn't failed on me already.
Specs: Model:
Dell XPS-15 (L502x) DVD Drive:
HL-DT-ST DVD+-RW GT32N DVD Drivers:
SlySoft's AnyDVD v6.8.5.6
Microsoft v6.1.7600.16385 (win7_rtm.090713-1255)
GEAR Software v2.02.00.01
Sonic Solutions v3.00.93.0
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Jan 9, 2013
I'm not particularly computer literate, however my desktop computer won't read discs. Whether it be a DVD, a set-up disc or even music CD's, there's a 1 in 10 chance that it will see it is there. On the odd occasion it opens, it works fine.
Currently an issue as I am trying to install wireless stick software but the disc will not load.
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Jun 27, 2012
The Offender DVD/CD Drive: MATSHITA DVD-RAM UJ8A2ASW
Computer:
Asus u56e laptop, windows 7 64bit.
Whenever I open up itunes, or I open up winamp, or I open up any AUDIO/DISC related program, my CD drive makes a clunking noise, and checks to see if a disc is in there. The little CD symbol next to my mouse shows up, and then it stops.This happens EVERY time i open winamp, and every time i open itunes.Whats worse about itunes, is it checks the CD drive every 3-4 minutes while itunes is open. Its VERY annoying because when it does this, it freezes iTunes for a second or two.
It also does the disc-check, every time I wake up from sleep mode.Ive had to stop using itunes complletely because of this.oh yea, and my DISC DRIVE IS EMPTY. There is NO disc in the drive ANY time this happens.
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Aug 22, 2011
Does USB run faster than hard disk drive in reading or writing?
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