DVD Drives Not Reading Discs?
May 4, 2011
I've recently installed Win 7 Ultimate x64 on both of my PCs, and neither can read my DVD+R discs properly. I've got dual-boot on both systems, so I've checked and there's no problem at all in XP, but in Win 7 the drive goes crazy, almost like it's trying to read different parts of the disc at the same time. Anyway, it shows the contents but when I click on a folder, that's when it starts chugging and Explorer locks up until I eject the disc.I did a fresh install of Win 7 into a VHD on PC 2, and that doesn't have any problem reading the discs, so something's happened on both since installing Win 7 I guess. I also used an XP guest in Virtualbox on PC 2 and that could read the discs just fine so it was obviously able to bypass whatever issue Win 7 has.I had Daemon Tools on both PCs, but uninstalled it completely (including the SPTD driver) on PC 2, which didn't help. Neither did uninstalling Avira Antivir. I've disabled Indexing/Windows Search on both PCs, as well as Win 7's CD Burning function (via Group Policy Editor).
The DVD drive is not recognized after you install Windows 7 or Windows Server 2008 R2 which I've installed on PC 1 to no avail. PC 2 has SP1 installed.It's obviously rather annoying to have to boot to XP (or use a VM) to copy files from DVD to my hard drive so that Win 7 can access them, so if anyone knows how to fix this problem I'd be most grateful.
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Nov 25, 2011
The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again. This time atleast I want to check with the great minds here to see if I can get a help. Lemme tell you I am no noob when it comes to computers but not an geek too. I know how to execute the solution you guys are gonna give me. Here is my config.
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 8400 GS (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: 1x500GB SATA @7200rpm , 1x250GB SATA @7200rpm
Motherboard: ASUSTeK Computer INC., P5G41T-M LX
Antivirus: Norton Internet Security, Updated and Enabled
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
To give you heads up I have Googled the issue and found some so called solutions but nothing worked for me.
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Nov 25, 2011
I have an issue with my computer. The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again.
ASUS P5G41T-M LTX MOBO.
Intel Pentium E5700
2 GB Transcend 1333Mhz RAM
500 GB x 1 Seagate @7200 rpm - SATA
250GB x 1 Seagate @7200rpm - SATA
ASUS EN8400 GS 512MB Graphic Card.
Windows 7 Ultimate 32-Bit Version 6.1 (Build 7600).
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Jul 3, 2011
my dvd rw drive can detect only some dvd's. i checked whether ther is a problem in dvd. but it is working in other pc's.
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Mar 18, 2012
For some reason my dvd drive is not reading discs. It has been working before, and now it doesnt seem to read any discs i put in the drive. It also doesnt make any noise or any sign that it is in. My problem is is that the dvd drive isnt recognizing the dvd's i put. Even if if put a disc in the drive the D drive says that there is no discs inserted when there is. I am not sure if this is a hardware or software malfunction. I have tried:
1. deleting MousePoint2 in the registry and restarting.
2. uninstalling my cd/dvd drives then rebooting
3. deleting the upper and lower files in the registry or whatever that was
when the drive was working i remember leaving a disc in the drive then shutting down the computer.
My specs are
Windows 7 ultimate 64 bit service pack 1
Dell inspiron 620
intel core i3 3.3 ghz
intel hd graphics family
6 gb ram
I had my computer for 3 months and the dvd drive isnt working is this normal that i have to replace the dvd drive?
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Jan 15, 2013
I am having problems with my DVD Reader and Writer drive on my Win 7 laptop. It works mostly when it wants to not when i tell it to. But it rarely wants to start working again.I have tried a few methods trying to get the DVD driver working again by:
- Using Microsoft Fix it (No problems found)
- Deleting the Upper and Lower filters (Still wont show the DVD icon - Unread disc)
- Troubleshooting (No help at all)
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Sep 2, 2012
I have alienware aurora custom built pc
it keeps saying boot prority no medium i have tried putting several boot discs in but it still says no medium :/
There is no OS on the hard drives i have been trying to install windows 7
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Dec 13, 2012
dvd not working not reading disc
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Feb 22, 2011
My laptop, running Windows 7, suddenly started giving me an error message with code 10, and says "You need to format the disk before you can use it, do you want to format now", every time I insert a thumb drive or an SD ram card. When I go into disk management it shows that they are both "raw"n but when I insert them into my desktop running XP they read fine and disk management shows them as fat32. Why would Windows 7 suddenly start reading the fat32 thumb drives and SD ram cards as Raw? How can I get it to read them, as they read fine on other computers? I also have an external cdrom/dvd drive (because Windows 7 won't recognise the internal cdrom either), and also have an external hard drive that work fine.
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Jun 20, 2011
I would assume this problem has come up a number of times but I can't seem to find the exact topic. I just got a new desktop, an Acer Aspire AM3910-U4012
OS : Windows 7
Proc: 3.2GHz - dual core
Cache : 4MB
RAM: 6GB DDR3 1333MHz (2x2gb, 2x1gb)
HD: 1TB
Graphics Card: Intel HD Graphics
Power Supply : 300W
Motherboard: Intel H57
I plan on adding a new video card, and most likely will also have to up the power supply if I do so.
The issue I am having is the computer is only running 4G of RAM. I ran DXDiag and it recognizes the 6G but for some reason I am not getting 100% of my RAM.
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Oct 17, 2012
I bough a new laptop 2 weeks ago (Asus with windows 7) and decide it was the time to install Microsoft office today, what a surprise the CD drive can't read anything...I've tried CD, DVD and Blue ray nothing work!Basically, when I click on the DVD RW drive it open the DVD reader and said <please insert disc into drive>. Then, it start reading for 2 seconds, stop before opening anything and bring me back the same error <please insert disc into drive> like if there was nothing in the drive. I think the drive itself is functional it is only a reading issue. I found some tips but nothing work for me
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Mar 25, 2012
W ill a 32 bit computor read a program ( powerpoint) prgram that was done in 64 bit format?
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Jan 7, 2013
When I turned it on, first I see is it's not starting the programs that display in the right side.The audio says it's not running and it displays the icon with an "x" on it. It also display the safely remove hardware and my antivirus. The internet icon won't show up. The Action Center won't start either. When I try to go to setting up a network it just says it's not "detecting any network hardware". I went to device manager and everything is there and apparently working properly. How can I fix this?
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Oct 20, 2012
I use IBT (Intel Burn Test) to test my stability and when I disable HT I get a speed reading of 55 GFlops and each test takes 139 seconds on very high stress level, so I tought to myself hey why don't I activate HT again because I have it so why not use it, started IBT and it shows me a speed of 46 GFlops and it takes 161 seconds for each test how is this possible, Should not HT increase the calculation speed of the computer?
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Dec 6, 2011
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Jan 5, 2012
Dvd rom has detected but not reading?
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Feb 3, 2012
when i click on dvd rw drive icon it comes out
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Mar 27, 2012
i installed sony 8300 a onto dell 4700 and the drive is no longer reading or writing disk, this is a new copy of windoes 7 but i would love to have my media back
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Apr 24, 2012
The problem is with the readings of Windows Experience Index for 3D Gaming. A laptop I consider buying has the GT 630M GPU which according to notebookcheck.net gets an avg. score of 6.1 and a max of 6.7 for 3D gaming.
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Jun 28, 2012
CD-Rom / CD-RW / DVD-Rom not reading data on CD's
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Jul 21, 2011
I just finished putting together my computer, installed Windows 7 Pro 64 bits. However, both of my hard drives (one SSD, one regular HDD) are showing up as external drives (plug-and-play). If I click the "Safely Remove Hardware" icon, I could actually "eject" both of my hard drives.
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Mar 3, 2011
My USB ports on my computer are not reading anything plugged into them.This is a big hassle for a laptop user.More information:
-I'm using Windows 7
-The ports ARE delivering power
-The support site for my computer's drivers and BIOS is in Chinese and all the links and downloads don't work
-I have tried restarting
-I have tried removing the battery and power source for 15 minutes and rebooting
-I have tried disabling my USB controllers and then re-enabling
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Aug 8, 2012
I have a Toshiba Satellite laptop with windows 7 and the DVD drive is not working at all. I have tried with brand new DVDs, music CDs and video games and none of them work.When I put in a disc there are a few wurring noises but nothing loads up. When I click on the drive in Computer the drive opens and tells me to insert a disc.In properties and Device Manager it says the device is working properly.I have tried reinstalling the drive, deleting upper and lower filters, and I have run the Windows Fixit program and nothing has worked so far. My drive is: TSSTcorp CDDVDW TS-L633C ATA Device.My computer is about a year old and is completely standard. I have hardly used the DVD driver at all since I purchased the computer so I have no idea how it could have broke.
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Dec 26, 2010
I noticed this a few minutes ago, I just got finished watching a movie, and was putting music on when I was about to load World of Warcraft, I brought up winamp with the tracks from the CD that I had saved to my playlist, and it'd skip right over them to the next track I'd saved on my hard drive, I'd tried deleting the filters as I'd seen in other threads, and even shutting down, unplugging it, and re-plugging it back into my power supply, but still to no avail.
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Nov 4, 2011
about my a4tech pocket usb when i plugged it to my toshiba satellite e1802 it read as generic usb but when i plugged my usb flash drive it doesnt read by my a4tech pocket usb hub.
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Jan 27, 2012
My drive was running perfectly until i tried to burn a data-dvd disc the other day. It has done it before just fine and on the same day, i burned a music cd. The drive is: PLDS DVD+-RW DH-16A6S ATA DEVICE.It all started when i tried to backup one of my .iso files by copying it to a memorex 8x 8.5GB DVD+R with Nero 10. It stopped halfway with some generic error(that I'm sorry that i cannot remember). Being a complete novice, i uninstalled Nero and blamed the program for wasting 8 of my discs .I tried roxio 2012 next-Once again, it froze halfway through the copy and gave me some error. I tried ImgBurn-Halfway samething MagicISOMaker-Made it 100% Burning a disk that doesn't work. (tested in another PC)After going through roughly 15 discs, i decided to visit the dell support page to see if they had any firmware updates. They did: Windows/DOS based firmware flash update for PLDS DH-16AAS DVDRW.
Release Date: 8/17/2009
Version: A01JD12
So, now my drive has the latest firmware update for it i should be in good hands....(or not)After that, i tried maybe 2 more failed burns and then my drive just refused to read anything at all. Blank dvds, CDs with data on them (it would show up as a blank Cd...)I tried the Microsoft Fix it tool about a thousand times hoping that it would work one day...(i'm actually running it right now...how sad. When it gets to this part, whatever DVD or CD in the drive at the moment is read and autorun pops up(i once tried to burn it that way, failed) The MR Fix it will exit and say no problem was found.
Tried CDgone also.I deleted the uppers filters/lowers filters...i even got angry and deleted them ALL and had to do a system restore to get my PC back to working again...I am sorry if a solution for this is somewhere on the forums but i just could not find it...
Windows 7-64bit
4GB Ram
PLDS DVD+-RW DH-16A6S ATA DEVICE.
1TB WD Caviar Green HDD
MagicISO/Disk
ImgBurn
Roxio 2012
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May 13, 2012
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Nov 9, 2012
I have a custom built PC with a Pioneer bd rom drive. None of my dvd's can be read, I can view some of them IF I use Total Media Player, but, the dvd drive doesn't give me any information about the inserted dvd. I've removed the upper and lower filters, no help. I've removed the drive totally and let Windows detect it upon restart.....still doesn't work. I've tried other external drives, and I have the same problem with them detecting and reading the dvd's/ I'm lost as to what to try next.. I'm running Win 7 Ultimate x64 and I'm about ready to smash it....I've also tried Virtual Clone Drive and that doesn't work now either....
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Dec 4, 2012
I own a dell xps L501x. My dvd player is not reading any dvd movies, disc with data.. and etc. It reads cd though. I insert a blank dvd, it reads the blank dvd and ask me what i want to do. But if i insert a dvd with things on it, it would not read it. If i click on the dvd drive, after awhile my dvd tray will eject and pops up a message asking me to insert a dvd.
I check the driver, and it says everything is working properly. I went on dell website and did a dell hardware diagnosed and everyhting passed.
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Jun 16, 2011
I am trying to find out why I can not get a temperature reading on my processor and/or the 4 cores. It doesn't matter what program I use...Core Temp, HWiNFO, OverDrive... they all show 0 degrees. [code]
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May 6, 2011
repairing my dvd/rw it wont read any kind of cds or dvdswot can i do to fix the prob im useing a hp625 laptop and im runnig on windows7 home basic
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