Bulk Printing Partially Fails In Windows 7

Customer has Windows 7 Ultimate SP1 64 bit OS. Customer highlights a sequence of consecutive MS Word 2010 files in his C:usersUserNameMy Documents folder (NOT the My Documents library but the actual folder). He right clicks and selects Print in the pop-up menu. Some print, some do not and the order of printing is NOT EXACTLY the order of the files in the folder.On previous customer PCs running Vista and Windows XP the above worked PERFECTLY. However, the customer was running Word 2007 on the Vista PCs.

note this is NOT the Word 2010 error about "xxxx normal.dot" that Google search will quickly show for bulk printing. There is NO error message. Also the normal.dot error prevents all but the first file from printing ; he gets several files to print.Also this is NOT printing from a Window 7 library (which did not exist in earlier OS's). A windows 7 library is ACTUALLY links to files in the actual folders and MAYBE bulk printing would not work for a library BUT this is the actual My Documents folder as defined above (full path name).Also he has only tried this for Word 2010 files BUT that could be because that is all he want to print. The problem could occur with a mix of ANY printable files (ex Word and PDFs); I can not report on whether that is true or not as I only have info from the customer on the phone about this at the moment.

(1) Has any other sevenforums expert seen this problem or can provide a link to a forum where someone else reported this problem.

(2) What is the solution OR is does this feature just not work right in Windows 7. Regarding this last thing, please note the feature has not worked right since he first booted his Windows 7 SP1 PC. It did not work initially and then later fail.