Hp Deskjet 812c Not Printing With Windows 7 64bit?

System is HP desktop running W7-64 bit. Printer is HP Photosmart 7350, old but working perfectly until 2 days ago. Driver is Deskjet 5550 (closest one for this printer).

I've reinstalled the driver, plugged and unplugged the printer, and tried to print from different programs. As soon as the print button is selected the error condition shows in the Devices & Printers section. This happens whether the printer is turned on or not.

What can I do to get the printer running again?

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note this is NOT the Word 2010 error about "xxxx normal.dot" that Google search will quickly show for bulk printing. There is NO error message. Also the normal.dot error prevents all but the first file from printing ; he gets several files to print.Also this is NOT printing from a Window 7 library (which did not exist in earlier OS's). A windows 7 library is ACTUALLY links to files in the actual folders and MAYBE bulk printing would not work for a library BUT this is the actual My Documents folder as defined above (full path name).Also he has only tried this for Word 2010 files BUT that could be because that is all he want to print. The problem could occur with a mix of ANY printable files (ex Word and PDFs); I can not report on whether that is true or not as I only have info from the customer on the phone about this at the moment.

(1) Has any other sevenforums expert seen this problem or can provide a link to a forum where someone else reported this problem.

(2) What is the solution OR is does this feature just not work right in Windows 7. Regarding this last thing, please note the feature has not worked right since he first booted his Windows 7 SP1 PC. It did not work initially and then later fail.

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