BSOD Under Normal Use - Possibly GFX Card
Apr 24, 2012
I've experienced 2 BSOD's today, both within 30 minutes of turning on the computer. I was doing nothing extraordinary either time, just browsing the web (in fact, the second time I was getting ready to post this). The blue screen flashed too quickly but I think it was stop error 116 and the file was ati something .sys. I suspect gfx card because of this. I've attached all the dump information.
OS is OEM, reinstalled 1 year ago. Mobo, CPU, RAM, secondary HDD are 2.5 years old. SSD (boot drive) is 1 year old. Gfx card, PSU are 6 months old. Other maybe useful info about the gfx card is that it has been behaving strangely before. Last week and other times, Windows Aero would suddenly turn off, and the gfx temperature would rise ~5-10C and fan would go crazy. Rebooting fixed this, at least temporarily.
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May 11, 2012
I am having problems with our users machines, whereby the will crash and blue screen. I believe this to be when connecting to our computers via Symantec pcAnywhere. This doesn't happen on every occasion however when it does it is very frustrating. Logs Attached.
- Windows 7 Pro x86
- OEM
- Hardware is less than 6 months old (J2 650/680 retail system)
- OS was installed 1 week ago, along with system drivers etc.
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Nov 28, 2011
I've been getting a BSOD sometimes on start up or shortly after. I've used the debugger to check the dump file and the driver that would appear to be faulty is dtsoftbus01 which from what I read is daemon tools. I had daemon tools on this computer at one point in time but I've since reformatted my hard drive so daemon tools shouldn't still be installed.
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Feb 25, 2012
My computer with Windows 7 Home Edition x64 has been getting frequent BSOD as well as being super slow and unresponsive. I have attached a copy of the recent dump files hoping to find anything out as to why this is happening.
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Jun 18, 2012
the first time it bsoded it gave a 'problem with hardware' error which made me really scared. at that time i forgot to turn enable minidumps, so i couldnt post here for help. since then i have gotten a bsod once more with minidump enabled? also, i am using the nvidia geforce 560ti.. and the latest nvidia drivers cause my computer to freeze up occasionally when i watch Internet videos. the Internet video will turn black with pink lines and my computer would freeze up. apparently some others have been having the same problem.
computer specs:
i5 2500k non overclocked
8 gig ram
geforce 560ti
windows 7 professional 64 bit
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Dec 17, 2009
I have a quick question,I bought a used Laptop. Is it normal for my CPU to run cooler than my Video Card ?
HP dv6000 :-
VideoCard - 61 degrees
CPU - 53 degrees
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May 5, 2012
OS:Windows 7 x64 RetailAMD Phenom X48gb ramNew Asus MoboRelatively new build...just changed motherboard and reformatted main drives.Problem:Random BSOD during normal use. Computer is not usually under heavy load, but mostly occurs about an hour or 2 after gaming or during heavy load instances.Weird thing is though that after the crash my computer wont boot my OS until I unplug and replug my main HDD. System BSOD then restarts instantly, and I cannot reproduce on command to tell you blue screen info. To add to problem it is hard to get a dump for this problem as the dump wont be created if I have to do the replugging of the sata cord. I was lucky (or rather unlucky) during the dump attached that I did not have to
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Dec 17, 2011
I had this machine built just over a year ago, and only had occasional crashes (no particular activities seemed to generate the issue). About 2 months ago the crashes became more persistent, and upon restarting the machine would have trouble loading normal mode. At the screen that reads "welcome" the spinning wheel would simply freeze, and the computer would lock up. As this problem persisted the computer would either automatically reboot itself each time, or crash into a BSOD and run a dump. I can, however, start it in Safe Mode without issue. It had been running the same install of windows 7 ultimate x64 until a couple of weeks ago when I attempted to reinstall. This solved nothing, so I reinstalled again, this time deleting the partitions and formatting the drive. Again, the problems persist. I'm inclined to think they're hardware related at this point, but I'm in no way an expert.
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Jul 4, 2012
I have SLI GTX 580s. Yesterday I was playing a lot of The Secret World and the computer was working fine. I shut down and today when I try to start it up I get a BSOD and the computer reboots. I can start it in safe mode and I get this message:[CODE]I tried both cards by themselves, one of them works fine but the other one gets these errors. I don't know what to do. They were both absolutely fine yesterday, no artifacts show up on screen for the card that isnt working, just when I install Nvidia drivers it all goes to hell.
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Nov 29, 2011
As of yesterday morning this computer I am typing from has started crashing to BSOD at (what seems to be) random at intervals from 2 minutes to 2 hours.
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May 19, 2012
This is the second BSOD I get this week, but isn't the same error code, the other one was 0x000000D1.My specs:Windows 7 Professional x86 (32-bit) retail
- the original installed OS on the system?NO, it's a clonic PC so it came without any OS into it.
- What is the age of system (hardware)?4 years old
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Jul 25, 2012
I'm using a 2007 Toshiba Tecra M5 Laptop. I've run the SF Diag Tool, so here are the details.My laptop has thus far crashed 5 times today in a time span of 3 hours, what can I do to make this stop? Any ideas why this happens?
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Jul 31, 2012
I have a Compaq persario CQ62 laptop i was on facebook about a week ago and signed out and my computer froze i powered it down and when i turned it on i thought it was going to start and then it went to a blue screen. I am doing this from another computer because i cant get that one to boot from anything disk or drive. I can not access safe mode or repair mode If i try to load safe mode it does not even show me the file its loading.
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Sep 22, 2012
I suddenly get this BSOD on my laptop this morning . It was fine for 4 months . Then my little brother plays some games ( Torchlight 2 , some mini games from Popcap ) The laptop gets BSOD .
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Jul 2, 2012
So I just got back from a 3 day vacation, and when I came back I rebooted my computer only to come back to the "Start Windows Normally/ launch startup repair" naturally I chose startup repair, it froze. Tried starting normally, took me back to the same page. So I tried booting in safe mode, took me to the BSOD that read Bad_pool_header. So then I tried to putting in my windows 7 installation disc to see if I could do a system recover from there, but as soon as I try boot up with the disc it takes me back to the same BSOD. I feel completely stuck as I've tried everything I can think of.
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Dec 22, 2011
So, I'm working on this .bat script.I'm using NOTEPAD to edit from command prompt.I ALT-F, ALT-S to save and ALT-F and ALT-X to exit. Then run my script.I ALT-F after almost every line I change (very anal). Make a few changes, exit NOTEPAD and rerun the script.After half a dozen changes/ tests, I go back into the .bat script and it is NOW back to what it practically was when I started. TWO whole sections of code (non- contiguous) are missing from it. Part of a FOR /F loop was cut off.I haven't had a computer error in a heck of a long time.
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Feb 3, 2013
I've been having some frustrating issues with Windows Explorer (on Windows 7), and I've pinpointed the cause to one stubborn wmv file on my external hard drive.Whenever Explorer accesses the location of this wmv file (unfortunately the root directory), the green bar at the top starts slowly running, presumably trying to load the thumbnail of that wmv file. This wreaks havoc everywhere, as any other folders I navigate to then have missing thumbnails that will not load... and when I go to "Computer", it's completely empty and the green bar atop runs indefinitely, but never makes any progress... only heating my computer frustratingly.Furthermore, when I restart explorer, the error "the remove procedure call failed" shows. Logging off or pressing Ctrl+N in explorer have provided temporary solutions so far.
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Dec 28, 2011
About 3 weeks ago, I was using a public WIFI connection. *something* went wrong, my computer froze up, and ever since, my system icons have been disabled and I can only connect to my home WIFI connection - by going to the control panel and manually connecting. Since I no longer have my connectivity icon, I can not view the available networks, and therefore cannot select one to connect to. Only my home WIFI connection works.This is bad, since I will be moving soon and leaving my home network. I have tried every tutorial I have found.....my last resort would be reinstalling the OS...but I'm not even sure that would work. I am running Windows 7 Home Premium.
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Mar 14, 2009
I have used Windows 7 7000 since I could first get my hands on it and it has never given me a problem. Well, there may have been a small problem, but that was solved by installing the latest Vista 32 driver (at that time) for my ASUS EAH3650 card. Two days ago, I did a clean install of Win 7 7057, and everything seemed fine. Yesterday, I tried playing an .avi file, and I got a BSOD. So, I tried installing the Vista driver mentioned above - BSOD. Then I tried installing the latest ATI beta driver for Win 7 - BSOD.
Following that, I downloaded and installed the latest Vista 32 driver for my card - BSOD. So, is anyone else having this problem and how can I solve it without going back to Win 7 7000? Thanks. Further info: This not only involves .avi, but also .wmv and .mkv. These files will not play in Windows Media Player or KMPlayer, whereas they all played in Windows 7 7000. I'm getting really pissed off with Win 7 now.
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Nov 7, 2009
So i was trying to use my TV as my monitor duo display and was having problems getting a picture on the tv after a while of changing the cables i noticed a bsod on my computer after looking what may of caused it and finding nothing i once again tried to set up the tv as a monitor i tried changing the resolution of the screen size and i got another bsod i wasn't able to take down the information in time and the PC restarted i noticed that when windows came up the color scheme of the monitor was messed up (colors and dark lines on the screen) iv shut it down in case something else happens and iv had a look inside but i cant figure out what is the problem any ideas
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Jul 29, 2009
ok over the past month or so I have been trying to solve a problem with my Windows 7 installation (build 7232.0.1md64fre.winmain.0980610-1900)
after a fresh install I had to find the smu drivers for my biostar MB and windows installed it's own video driver 8.15.11.8585 dated april 09. the gfx card is a 9800GTX+ has the bios 62.92.56.0.6.
now since then I haven't been able to install any of nvidias driver updates and windows own driver update for my my gfx card, what happens is I install the driver then my system reeboots and as the driver loads after reeboot I simply get a blue screen error
I have tried various methods of unninstalling the drivers first and also using "drivercleaner.net" and also unninstalling my antivirus but none of these make any difference I still get the blue screen error "System_Service_Exception" stop 0x0000003B etc etc file mentioned is "nvlddmkm.sys"
now I can continue to use the OS by going into safe mode and removing the driver and letting windows install the default driver, but the tweaker in me is determined to get to the route cause of this problem
Is this something specific to this build or do I have a corrupted driver file somewhere or is there something simple I need to do with possibly the registry.
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Dec 1, 2009
I've been having some serious trouble with my computer and CTD's and BSOD's related to what im fairly certain is something to do with my graphics card.
Long story short I've had repeated Service Exception BSOD'd for the past 2-3 weeks. In that amount of time I've run memtest to see if maybe my memory was to blame but that turned up nothing. I used driver sweeper to remove my nvidia drivers and put a fresh install on, and yet it still crashes.
I'm at my wits end here, normally its simply a matter of bad memory or a bad driver, but with this I have no clue what to do.
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Oct 31, 2011
This Dell Vostro is 2 years old, it has Windows 7 installed. When the internal wireless card is turned on, it connects alright for about 5 minutes and then the computer will BSOD or Black Screen then restart. Ethernet works fine.It has a strange behavior history.Before reformat, I ran Malwarebytes which detected malware in Adobe CS5, after clearing that up it stopped BSODing for a day of constant use. Then the wireless card stopped working at all. Windows could not even detect it for a few days. After the Windows reformat and reinstall it started working for half a day. Had the latest Dell driver installed for it.Today it BSOD's and Black screens after a few minutes. We have to turn off the radio toggle to keep it from crashing Windows.There was liquid spill about a month and a half ago. It was about an 1/4 cup of wine, attended to promptly. Within seconds of the spill it was shut down and put in front of a dehumidifier for a few days and turned upside down. It is possible it corrupted the card or card slot, but we have no other issues with the computer. I don't suspect this but it is worth mentioning. Our next step is to purchase a new card, examine for corrosion on the slot or card, but.......I have to say I still suspect a software conflict.
What has already been done:
Reformated and reinstalled Win 7
Uninstalled and reinstalled the card drivers
Updated all service packs and win updates.
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Nov 6, 2011
Code: Windows 7 Ultimate
- x86 (32-bit)
- full retail version
- age of system (hardware): 3+ years old
- age of OS installation: about 1 or 2 months old
- tv tuner card: Tech-Com SSD TV 670 TV Tuner Card
- tv tuning softwarte: honestech TVR 2.5 I am getting Bluescreen error while watching TV for about 20-30 mins. Attached the support dump files.
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Nov 2, 2012
I present a dilemma and acquire some assistance with anyone who is tech savvy in computers. Before I describe my problem, I just want to let you know that I have searched for this error and received no solution. But, I believe I have narrowed down what the problem is and I have a strong feeling it has something to do with or revolving around my graphics card(?). I have a report that I saved in my notepad here after the BSOD and it states that it will help describe my problem but I cannot locate it within my computer files(?) (Doesn't show up.)Any game I try to run will crash randomly, even with the settings on low, so I figured it's graphics related(?) I hope anyone can decipher this, it's very confusing and certainly frustrating. I have tried anti-virus scans, registry cleaners, even cleaning out my computer, everything seems to be in place and running fine, the whole nine yards. [code]
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May 3, 2012
I'm using a i5-750, evga P55 classified and 4gb of team xtreem ram. recently I've been getting BSOD when playing games, caused by this file according to bluescreenview. I uninstalled the video card drivers but when I rebooted, for some reason I still have catalyst 12.1 and there doesn't seem to be a way to uninstall them. Tried driver verifier, and after i got the dxgmms1.sys while gaming, it BSOD while rebooting, after the windows loading logo.
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Jun 11, 2012
I was playing Skyrim last weekend, and the game froze on a black screen just as it was cutting to a kill animation. I had to restart the computer but when Windows loaded I had a BSOD. The computer booted fine up till this point.I've been looking up causes and fixes all week, and the dump files seem to suggest a 0x116 Video_TDR_error. I've attached all the requested information.I've already tried installing several different graphics drivers - the newest, the one supplied with the card, and one between. Windows and DirectX were fully up to date. I've also tried formatting the hard drive and installing Windows fresh, twice. I've had the computer back to the state it arrived in, when the drivers worked fine, and I've tried it with only the video drivers installed. Everything I try now is still resulting in the same BSOD.I can only get Windows to load in Safe Mode, or if I go into Device Manager and disable my graphics card. I am now fairly convinced the card itself is the problem, and I'm looking for confirmation before I go and get a new one fitted.The computer was new at the end of November. I had the same Windows install since then, but now I'm running a fresh install.
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Sep 4, 2012
I installed a new graphics card (MSI N670 PE 2GD5/OC) and since then my computer has been very unstable and is crashing a lot. The card is factory overclocked and I think it is faulty. Do you know of a way to underclock the card, so I can test if it is the overclock?
PSU: Enermax EMG700AWT
*edit*So I used Afterburner to set my core clock to -104 and my power limit to 72% and this causes my card to boost to about 980MHz. With these settings the crashing has stopped. So the card cannot be used with the factory OC settings. So should I RMA?
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Sep 20, 2012
Since the past 6 months i have been using my PC using my onboard graphics which is HD4200 (must be ATI), but prior to that i used to have my GTX 460 installed in this PC but it was on a 32 bit windows 7. On 6th Sept 2012 i re fitted my GTX 460 with the latest drivers of that day ( first i uninstalled the ATI drivers from device manager and then used driver sweeper in safe mode) but soon after installing the GTX in 5 minutes got a BSOD but all i could see was a percentage counter like 0-5-10-15... 100 and a reboot. All this happened in 5 seconds max i guess. I reformatted the PC and this time installed the previous WHQL drivers from nvidia namely 295.xx something but they didnt work either.All i had left to do was to remove the GPU and reinstall the onboard drivers and without my gpu pc worked great.
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Aug 10, 2012
I'm using an Alienware M17x R4 with an Nvidia GeForce GTX 660m.
I've been using this laptop for about 3 months now and everything has been running fine. Yesterday, I was playing Skyrim testing out a new mod from nexusmods. I've read on the description and comments and there were no problems associated with the mod. While I was using it a received a BSOD. When I restarted the computer my resolution was reset. I right clicked on the desktop and the options for my Nvidia control panel were gone along with the other options for the Intel Graphics control panel.
After a while my first display adapter came back which was the Intel(R) HD Graphics 4000. I looked up as much as I could about the problem and it was usually associated with the display adapters being reverted to something like Standard VGA Adapter. This applied to the Intel graphics, but that was all. It was as if my graphics card vanished and I can't find it under device manager. When I try installing/reinstalling the Nvidia drivers it says that there is no Nvidia hardware. I've tried waiting a couple of hours with the laptop shut down, finding it in safemode, and searched for even more solutions. I can't seemed to find any. The last thing I did was check the BIOS and it said that the Discrete Graphics Card was not detected.
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Jan 15, 2012
Earlier yesterday I was having an issue where sound was both playing through my laptop's speakers as well as the headphones I had plugged in. Not really knowing an exact way to fix this I went to the device and disabled it hoping that could temporarily solve my problem. Now, I am assuming because of this whenever I boot into Windows 7 I get to the "please wait" screen then instantly get a blue screen every time and I can only boot into safe mode. I found this thread (one or more audio service isnt running) through Google and found that this user had the same issues I was having (I am also getting the audio service error when I run the troubleshooterI believer my speakers are Realtek and when I run dxdiag I get the hardware ID of DAUDIOFUNC_01&VEN_10EC&DEV_0272&SUBSYS_1025028D&REV_1000 (I ran this dxdiag in the copy of the Windows 8 dev preview I have also installed to my hard drive)I do have the results from Windows_NT6_BSOD_jcgriff2 attached but when I ran perfmon /report I got: "An error occurred while attempting to generate the report.The system cannot find the path specified."My copy of Windows 7 Home Premium 64 bit came pre-installed on my machine which I got either 2 or 3 years ago, don't remember exactly
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