Windows 7 Explorer Crashes And Lags Due To Possibly Corrupt File?
Feb 3, 2013
I've been having some frustrating issues with Windows Explorer (on Windows 7), and I've pinpointed the cause to one stubborn wmv file on my external hard drive.Whenever Explorer accesses the location of this wmv file (unfortunately the root directory), the green bar at the top starts slowly running, presumably trying to load the thumbnail of that wmv file. This wreaks havoc everywhere, as any other folders I navigate to then have missing thumbnails that will not load... and when I go to "Computer", it's completely empty and the green bar atop runs indefinitely, but never makes any progress... only heating my computer frustratingly.Furthermore, when I restart explorer, the error "the remove procedure call failed" shows. Logging off or pressing Ctrl+N in explorer have provided temporary solutions so far.
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Aug 30, 2012
There is one specific folder in the Documents library, which when opened directly (like from a shortcut on the dekstop) only shows "corrupted" files with unusable strings for all file names and extensions.However, when opened in tree view, the files appear as they should. So at least it's reassuring that the folder contents are still there and can properly be read and changed. But the issue is still inconvenient and worrisome.I have already tried chkdsk /f on the partition and even mirrored the whole volume to a new harddrive, but that didn't help. I also tried copying the whole folder to another location, it shows up just fine that way as well.
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Aug 21, 2012
I had an F/drive failure. Got the files recovered and transfered to a backup drive, installed a new F/ drive and as I began re-installing program files, discovered I couldn't use Explorer right-click to copy data files to a different directory. I tried the NirSof shexview program to disable all context menu items, no joy, even in safe mode. I made a crashdmp file, but don't know how to open or read it. Per other threads, I've uploaded that to skydrive.
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Jan 16, 2012
Like many people out there I'm having problems renaming, deleting, moving, copying, and playing mkv files. If I attempt to do one of the above tasks, windows explorer will crash and I have to restart my computer. I ran a cmd scannow and there indeed was a problem with my cbs log. However, that has since been repaired yet the mkv problem persists. I've also adjusted my viewing options to only show details in the folder, hoping that perhaps it was the thumbnail generator that was to blame. This also did not work.The mkv file itself doesn't appear to be corrupted. I've been able to successfully transfer some files to an external hard drive. I've been able to play these files no problem on my work computer running windows xp.
I have a feeling it's somehow tied to divX. I've attempted to uninstall the program several times using the normal process from the control panel, once with ccleaner, and currently attempting a forced uninstall with a trial version of revo uninstaller pro. None of these has so far worked. Anyone have any bright ideas, save for reinstalling my OS? Also, please keep your suggestions in layman's termsI'm by no stretch well versed in computers.
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May 22, 2011
I have a .mkv file that when I click on the folder it is in, it restarts windows explorer?? I cant rename or delete it as it crashes straight away.
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Jan 4, 2010
if I open a folder and r/click any file (to send it to another disk), I get a message saying that Explorer has stopped working and then it is restarting. This happens every time I try this. It restarts OK every time but never tells me why it crashed.When I go to do a System restore, it cannot complete the restore as it says a file cannot be accessed and that maybe an Anti-virus is running. I have disabled A/V and Firewall, both in Norton Internet Security which I only installed yesterday. All was working OK until later today, when I noticed that Windows 7 had installed 3 critical updates and I'm thinking that one or both are the cause?These were KB973924 x 2 and KB972696.
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May 9, 2012
My PC has a problem where it starts to lag, the mouse moves slowly and sound is crackly but before i can do anything it crashes the I have to unplug it and start again. What is this? It is very annoying when im in the middle of something.
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Apr 7, 2010
"windows 7 setup.exe corrupt file the file or directory is corrupt"I'm trying to install 7 32bit OEM Home Premium with the legit bought holographic CD (not a burned image of any kind) onto a Gateway laptop with a brand new hard drive.I was getting this error installing the OS the regular way booting to the cd and installing from it, so instead I copied the contents of the cd to a freshly quick formatted NTFS partition on the new laptop hard drive, then used bootsect and diskpart to setup the disk. It boots just fine and also gets the same error installing straight from the hard drive.
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Dec 5, 2011
I have completely reformatted and reinstalled my windows 7 OS on a new quad-core 4GB computer. internet explorer 8 continues to lag badly and use up nearly 100% cpu when more than one tab is opened. is the browser really that bad, or is there another possible problem? i am totally OK with firefox, i just am concerned that the problem is more than IE.
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May 7, 2009
I have started using the RC after having used the offiial beta for only a week (it kept giving me BSODs and I was too lazy to figure out why).
With this build I have noticed one thing, and as I have looked through this forum for a while to see if anyone else had it, and didn't find anything, I will assume it is not a 'feature'. While playing xvid media (television shows from the US) with windows media player, I notice at random times that the image freezes (the sound continues). After a while (between 10 to 30 seconds) the image unfreezes and starts playing catchup. This can happen while I'm doing something else, but also when I'm not doing a thing, and only WMP is opened. I first thought it might be codec issue, so I installed a Windows 7 codec pack (though I usually hate these things). Unfortunately it hasn't solved my problem.
I've also noticed that it takes explorer about 20 to 50 seconds to start up. I don't know if that's strange, but it seems like a long time to me. Even if it's already open on a different folder, and I open another instance, it takes this long. Only if I browse within the already opened window does it not seem to lag.
The only thing I can think of is that it might have something to do with my virus scanner? I have ACG installed. I also have daemon tools running, even though it says that there might be compatibility issues.
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Feb 27, 2012
I download Combofix to scan for malware(as recommended by a tech).After the download and automatic scan I discovered the following anomalies:Personalizn displays a Windows Explorer "Unspecified error"; the item "Program Uninstall" is no longer in Control Panel; Search just hangs - no activity at all; Properties (in task bar and program list) does nothing. I restored an Acronis full back up that I had done just a few hours earlier but it didn't change anything.My techie tried to tell me I had viruses (but they were just screen saver files with weird names) and still he couldn't fix it.Trying to reinstall from my upgrade CD (I had Vista before) doesn't work as it reports that it found errors but can't correct them. Techie wants to do a complete RE&RE and I don't want that.
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Sep 5, 2012
My sister asked me to install her windows 7 after formating (I did this before, on my laptop and others PC's) this time I met a problem. After selecting partition place for installing, on step 2 - Installing Windows at 7-8% of Expanding files I recive this error : Windows cannot install required files error 0x80070570The file may be corrupt or missing.. Make sure all files required for installation are available and restart installation.The DVD is in good conditio
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Aug 19, 2012
I just installed windows 7 on my pc and when I am trying to install firefox aurora or firefox latest versions its showing error "File is corrupt". I used these software in previous version and when I am trying to changing its compatibility. There isn't any option for "Windows 7" compatibility mode. I tried many tips but not successful ...
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Aug 30, 2010
I am running OS Windows 7 Pro 64bit in my PC. I keep on having a corrupt file whenever I extract RAR files especially larger files. Almost all larger RAR (more than 3GB) will have this problem. So far smaller RAR I have no issue. I have tried extracting the same under different PC (OS Win XP) but without any issue. Which I believe not the RAR files been corrupted by itself. The corrupt files seems to be random.. Sometimes, I manage successful extraction, but sometimes I don't. I have the same problems even after clean installation. I have run memtest without any error. I am using 6gb ram
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Feb 15, 2012
My IE is completely messed up, and ActiveX doesn't work, i can't uninstall or repair IE at all even using various Microsoft guides and CMD tricks.I need to be able to have IE run ActiveX etc but my Zones aren't working at all,My Internet Zones have Only 3 settings not the many many it should normally have and the "Reset To" is empty aswell.I have tried changing the Zones in regedit (or atleast tried to) and it is still not working.
SysInfo: Code: Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 3326 Mb
Graphics Card: AMD Radeon HD 6670, 1024 Mb
Hard Drives: C: Total - 231472 MB, Free - 46177 MB;
Motherboard: DIXONSXP, G33M05
Antivirus: avast! Internet Security, Updated and Enabled
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Apr 27, 2011
As described here: 'Microsoft is offering users running Windows 7 a fix designed to resolve issues related to Windows Explorer. According to the software giant, Windows Explorer can crash in certain scenarios, a glitch which also seems to be impacting Windows Server 2008 R2, not just Windows 7. It appears that the issue is not exactly new, since it affects the RTM versions of Windows 7 and Windows Server 2008 R2, as well as the two operating systems after their first upgrade was released. Essentially, the release of Service Pack 1 doesn't seem to have resolved Windows Explorer crashes. "This issue usually occurs when you perform some operations that are related to the taskbar or to the Address bar," the Redmond company revealed.
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Sep 2, 2011
1. Same computer in my signature/specs except for the optical drive.
2. Hardware passes Windows 7 compatibility test.
3. The install DVD can be read properly. Creating an ISO image of it works perfectly. No read errors on the disk itself.
4. The optical drive is practically brand new, the cable is brand new, never had any I/O errors using this drive.
5. RAM passes MS memory testing 6 times. 0 errors.
6. Windows 7 Ultimate install fails at the same point, during file unpacking, 3 times. Says files are missing or corrupt.
The install disk was created at home from an ISO download, student licensed Windows 7 Ultimate, 32 bit but I don't think that really matters. See #3.Is there anything else left to look at? Any ideas why this won't work?
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Feb 15, 2012
when i turn on my acer laptop all it does is show a error massage saying windows could not start because bootvill.dll file is missing or corrupt. i dont have a cd-rom because it a notebook. i downloaded a regeristy cleaner to a flash drive but when i put it in the pc still goes to that error massage i also change the boot order to start from my flash drive but it still when back to the error screen . i used the alt + f10 that gotten me into the system restore it when half way done than whent back to the error screen anything else i can try?
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Oct 10, 2012
So when i got home this afternoon I turned my computer on as usual. However, when it reached the desktop, I got an error message saying that "Windows explorer has crashed blah blah" It couldn't find a solution, restarted and then crashed immediately ad infinitum. This means I can't get into my computer at all to get any logs or anything. I also tried running it in safe mode but my Keyboard doens't appaear to be "active" in the period you need to hit F8
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Sep 21, 2010
We are seeing explorer.exe crashes on 3 PC's right now...all 3 are Dell OptiPlex 755's running Windows 7 Professional 32-bit. I have attached the dump file that was created using the registry program that was provided in this post. We have already tried sfc /scannow, chkdsk and virus scans.
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Dec 26, 2011
Every time I try to open a folder after few seconds I get a message saying Windows Explorer has stopped working. I checked "Always show icons, never thumbnails" when ever I uncheck the box windows explorer will not last for 10 seconds am trying to locate the error and I like using the thumbnail.
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May 15, 2012
I looked at some of the solutions including the error check in the c:. I've installed the ccleaner on my computer as well and still didnt work. So the problem is, whenever I am on my computer and explorer crashes it says "the windows explorer has stopped working" and after that it just restarts the explorer but my all the icons in the system icons disappear except for the clock. I tried to go and change it but I can't, the sound, internet and uac icons disappear and I can only see them again if I reboot my computer. I am running windows 7 32-bit. [URL].
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Jun 3, 2012
I recently installed Windows 7 on my wifes computer and it keeps crashing while web browsing and reopening. I am posting an event log to hopefully clarify this error.
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Aug 29, 2010
I recently installed a program that was able to change folder backgrounds but uninstalled it, and I think this is what has caused this problem: Those same files show up no matter what I type in and they are all 0 bytes. If I right click one, Windows Explorer crashes.
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Dec 1, 2012
When I right click anywhere, it just crashes my Windows Explorer. I've tried doing the "sfc /scannow" but it said it couldn't fix some corrupted files.
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Dec 15, 2012
I have a problem about my Windows 7 SP1. In every start of Windows, Windows Explorer crashes?
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Jan 26, 2013
I can't go into My Computer because windows explorer crashes before the window appears, and when i right click on something either on the Start Menu or Desktop, windows explorer crashes.
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Oct 12, 2012
Having a problem with my laptop, was originally a vista machine but purchased windows 7 and installed as a fresh copy. All installed ok but when i do the windows updates and system restarts, it always goes into start up repair mode and fails.the error in the log says mpfilter.sys is corrupt.I did run the pc for a couple of months without doing any updates and it was fine, as soon as updates were installed it no longer worked.
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Jan 26, 2012
Just got all the parts yesterday, put i all together today, all is running fine.Just in case i'll post the components:
Gigabyte 990fx-ud3
Amd fx-8120
Gigabyte hd8950 OC
HyperX 2x4GB 1600Mhz
So i bought Windows 7 Home Premium from the same store i got this at (Webhallen, pretty much swedens largest component retailer) to replace the standard Home edition (which i got with my "old" packard bell!).
I have 2 HDDs, one from the packard bell (1tb) and one i recieved from a friend, a 320gb seagate. I ran with both in my packard bell for a while, using the 320gb for the system. It ran without any problems.So, i boot the CD, go through the setup and format the 320GB. (I also formatted some reserved space for OEM files from the Packard bell harddrive since i won't be using the packard bell any time soon).I proceed with the installation.The copying of the files goes very quick and when it reaches the expanding of files it takes ages before it finally comes to the error:Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070017.Immedieatly i whipped up the laptop and googled it, trying the different "sollutions" to no avail, like simply trying to install again without rebooting, taking out a RAM stick and only running with one in the master slot, taking out all excess Harddrives etc etc. i also ran Memtest86, clean, no errors!
I tried install Ubuntu on it, but that didn't go well either. It loaded for ages and then i got a very strange horizontal black and white striped screen, the black stripes being jagged and pixelated.I found my old windows 7 home cd from my packard bell and tried installing with that one. Same result, Error code: 0x80070017.
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Mar 10, 2012
I'm running Windows 7 on a Toshiba laptop bought last year. My windows explorer is currently stuck in a permanent state of crashing every 3 seconds. I've tried restarting, shutting down, running virus checks and removing all suspicious adware, removing cookies, and calling tech support. They said it was a problem with a corrupted something to do with the explorer file. It started by crashing once or twice whenever I viewed a particular folder on my desktop (all it had was some video files), and now it crashes when I'm not doing anything. Immediately crashes after reset. I'm operating in safe mode now and the tech guy said the problem is fixable from my end, but wouldn't tell me how to do it unless I gave him $160. And I don't have a credit card
If this helps, the tech guy was remotely controlling my computer and he's left open Services where he was looking at Computer Browser and he said he could fix it in one or two steps from there. The problem with the browser crash was cited as
"The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start."
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Sep 23, 2010
When I right-click a drive and select 'properties' in Windows Explorer, it crashes. It doesn't matter what the drive is (flash, external, internal)..
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