Windows Explorer Crashes Repeatedly After No Action
Mar 10, 2012
I'm running Windows 7 on a Toshiba laptop bought last year. My windows explorer is currently stuck in a permanent state of crashing every 3 seconds. I've tried restarting, shutting down, running virus checks and removing all suspicious adware, removing cookies, and calling tech support. They said it was a problem with a corrupted something to do with the explorer file. It started by crashing once or twice whenever I viewed a particular folder on my desktop (all it had was some video files), and now it crashes when I'm not doing anything. Immediately crashes after reset. I'm operating in safe mode now and the tech guy said the problem is fixable from my end, but wouldn't tell me how to do it unless I gave him $160. And I don't have a credit card
If this helps, the tech guy was remotely controlling my computer and he's left open Services where he was looking at Computer Browser and he said he could fix it in one or two steps from there. The problem with the browser crash was cited as
"The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start."
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Dec 1, 2011
i am in middle of a project event crash list
Log Name: Application
Source: Application Error
Date: 01-12-2011 09:06:04
Event ID: 1000
Task Category: (100)
[code]....
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Aug 13, 2012
I'm using MS Office 2003 SP3 with Windows Home Premium 64-bit, and I've noticed that both Excel and Word crash a lot. Certain keystroke combinations result in this more than others - e.g. Ctrl+V or Ctrl+C between cells in Excel.I think this problem occurs for me on every 2 out of 3 Excel session, so it is very very frequent.
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Nov 15, 2012
So I've recently gotten a problem where my Windows Explorer will crash and then restart whenever I am playing games through Steam. And it's not every game either;just randoms. Sometimes it will happen the moment the game launches, other times it could be 15-20 minutes into playing. I'll get alt-tabbed automatically out of my game to that message and have to wait for it to restart to go back in, very frustrating. This only just started happening less than a month ago and I've been an avid Steam user since I built my first custom PC in February 2011.If I had to pinpoint the time Explorer.exe first started crashing, I'd say shortly after downloading a keygen for a non-Steam game... that i PURCHASED (Yeah, sounds stupid but it's a long story). The keygen seemed suspicious the moment I tried launching it, and nothing happened... so naturally I have followed up with beefing up my anti-virus/spyware defenses and running vigorous full-system scans. Speaking of, Microsoft Security Essentials (which my friend swears by..) just completed an entire scan, which took about 3 hrs to complete, and turned up not a single bad file .
After several virus scans to no serious threats, running CCleaner thoroughly, defragmenting my hard drive, performing that built-in system checker command in Cmd Prompt (can't remember the actual name), I ended up formatting and re-installing Windows 7 altogether. I have all of my games, music, photos, etc on my 1.5TB hard drive, and Windows on my SSD, so It wasn't a big deal. All seemed fine and well until I went to go play some games and then there it was again... then i started noticing every once in a while it would happen even on my desktop just simply browsing the web or something. My video drivers are up to date, I have made sure i'm up-to-date with Windows Update.
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Apr 27, 2011
As described here: 'Microsoft is offering users running Windows 7 a fix designed to resolve issues related to Windows Explorer. According to the software giant, Windows Explorer can crash in certain scenarios, a glitch which also seems to be impacting Windows Server 2008 R2, not just Windows 7. It appears that the issue is not exactly new, since it affects the RTM versions of Windows 7 and Windows Server 2008 R2, as well as the two operating systems after their first upgrade was released. Essentially, the release of Service Pack 1 doesn't seem to have resolved Windows Explorer crashes. "This issue usually occurs when you perform some operations that are related to the taskbar or to the Address bar," the Redmond company revealed.
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Oct 10, 2012
So when i got home this afternoon I turned my computer on as usual. However, when it reached the desktop, I got an error message saying that "Windows explorer has crashed blah blah" It couldn't find a solution, restarted and then crashed immediately ad infinitum. This means I can't get into my computer at all to get any logs or anything. I also tried running it in safe mode but my Keyboard doens't appaear to be "active" in the period you need to hit F8
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Sep 21, 2010
We are seeing explorer.exe crashes on 3 PC's right now...all 3 are Dell OptiPlex 755's running Windows 7 Professional 32-bit. I have attached the dump file that was created using the registry program that was provided in this post. We have already tried sfc /scannow, chkdsk and virus scans.
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Dec 26, 2011
Every time I try to open a folder after few seconds I get a message saying Windows Explorer has stopped working. I checked "Always show icons, never thumbnails" when ever I uncheck the box windows explorer will not last for 10 seconds am trying to locate the error and I like using the thumbnail.
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May 15, 2012
I looked at some of the solutions including the error check in the c:. I've installed the ccleaner on my computer as well and still didnt work. So the problem is, whenever I am on my computer and explorer crashes it says "the windows explorer has stopped working" and after that it just restarts the explorer but my all the icons in the system icons disappear except for the clock. I tried to go and change it but I can't, the sound, internet and uac icons disappear and I can only see them again if I reboot my computer. I am running windows 7 32-bit. [URL].
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Jun 3, 2012
I recently installed Windows 7 on my wifes computer and it keeps crashing while web browsing and reopening. I am posting an event log to hopefully clarify this error.
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Aug 29, 2010
I recently installed a program that was able to change folder backgrounds but uninstalled it, and I think this is what has caused this problem: Those same files show up no matter what I type in and they are all 0 bytes. If I right click one, Windows Explorer crashes.
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Dec 1, 2012
When I right click anywhere, it just crashes my Windows Explorer. I've tried doing the "sfc /scannow" but it said it couldn't fix some corrupted files.
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Dec 15, 2012
I have a problem about my Windows 7 SP1. In every start of Windows, Windows Explorer crashes?
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Jan 26, 2013
I can't go into My Computer because windows explorer crashes before the window appears, and when i right click on something either on the Start Menu or Desktop, windows explorer crashes.
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Sep 23, 2010
When I right-click a drive and select 'properties' in Windows Explorer, it crashes. It doesn't matter what the drive is (flash, external, internal)..
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May 2, 2012
Using an HP G42 laptop with Windows 7 Home Basic OS.
Around 15 seconds after booting into Windows, a window pops up 'windows explorer has stopped working..windows is checking for a solution to the problem...'
After a couple of seconds, a window pops up saying Windows Explorer is starting, and then the previous windows pops up again.
I can't access any other programs when this happens. I've tried running in safe mode, and this issue doesn't come up. If done checkdisk, but this hasn't resolved the issue.
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Aug 21, 2012
I had an F/drive failure. Got the files recovered and transfered to a backup drive, installed a new F/ drive and as I began re-installing program files, discovered I couldn't use Explorer right-click to copy data files to a different directory. I tried the NirSof shexview program to disable all context menu items, no joy, even in safe mode. I made a crashdmp file, but don't know how to open or read it. Per other threads, I've uploaded that to skydrive.
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Jan 16, 2012
Like many people out there I'm having problems renaming, deleting, moving, copying, and playing mkv files. If I attempt to do one of the above tasks, windows explorer will crash and I have to restart my computer. I ran a cmd scannow and there indeed was a problem with my cbs log. However, that has since been repaired yet the mkv problem persists. I've also adjusted my viewing options to only show details in the folder, hoping that perhaps it was the thumbnail generator that was to blame. This also did not work.The mkv file itself doesn't appear to be corrupted. I've been able to successfully transfer some files to an external hard drive. I've been able to play these files no problem on my work computer running windows xp.
I have a feeling it's somehow tied to divX. I've attempted to uninstall the program several times using the normal process from the control panel, once with ccleaner, and currently attempting a forced uninstall with a trial version of revo uninstaller pro. None of these has so far worked. Anyone have any bright ideas, save for reinstalling my OS? Also, please keep your suggestions in layman's termsI'm by no stretch well versed in computers.
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Apr 24, 2011
about 3 months ago I installed a software called "right click image converter" and I don't think it was removed properly, and ever since, when I right click on any folder, windows crashes and restarts itself everytime. Could anyone please tell me a good way to fix this issue without having to reformat my computer?
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May 22, 2011
I have a .mkv file that when I click on the folder it is in, it restarts windows explorer?? I cant rename or delete it as it crashes straight away.
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Apr 1, 2012
Since today, I've been having random freezes in Windows 7. When it freezes, all I can do is move the mouse cursor, windows explorer happens to be crashing at that point & there is no way for me to ctrl-alt-delete or ctrl-shift-escape myself out of the situation. I have to restart the PC only to be confronted with the problem again shortly after. These freezes happen at very random times. For example when I opened up the start menu and typed "cmd" and pressed enter, it froze.
Or just when I simply started up my PC and when my first action was pressing "Cancel" in an application window, it froze as well. It also froze just opening the start menu & froze opening my User (Tom) folder. I decided that it might be because of some update or one of the applications I've installed since today, so I decided to do a system restore to yesterday, which removed those applications. This however, did not fix the random freezes. I also checked my PC component temperatures in the ASUS BIOS, they happen to be fine. I'm on the PC right now, it runs fine in safe-mode.
These are my specs:
Windows 7 Home Premium 64-bit
Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3411 MHz, 4 core(s), 8 logic processor(s)
AMD Radeon HD 6700 Series
AMD High Definition Audio Device
Hard drives:
Main C: 14,3 GB of 97,6 GB free
Data D: 832 GB of 833 GB free
External F: 103 GB of 931 GB free
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Nov 12, 2011
Every time I try to create a new library or even right click on library Explorer stops working and restarts.
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Oct 20, 2011
I'm on a network where I keep my files but I'm very aware of whether or not these might be open elsewhere. From time to time at any old time of the day (randomly it seems in other words) I'll go in and try to arrange, rename, or get rid of files and I'll get "The action can't be completed because the file is open in Windows Explorer. Close file and try again". Except that the file ISN'T open anywhere.
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Feb 3, 2013
I've been having some frustrating issues with Windows Explorer (on Windows 7), and I've pinpointed the cause to one stubborn wmv file on my external hard drive.Whenever Explorer accesses the location of this wmv file (unfortunately the root directory), the green bar at the top starts slowly running, presumably trying to load the thumbnail of that wmv file. This wreaks havoc everywhere, as any other folders I navigate to then have missing thumbnails that will not load... and when I go to "Computer", it's completely empty and the green bar atop runs indefinitely, but never makes any progress... only heating my computer frustratingly.Furthermore, when I restart explorer, the error "the remove procedure call failed" shows. Logging off or pressing Ctrl+N in explorer have provided temporary solutions so far.
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Dec 13, 2011
If I right-click on some items in the navigation pane, the explorer crahses and gives me "Explorer stopped working" message pop-up.
Here are the contents of the error: Problem Event Name:APPCRASH
Application Name:explorer.exe
Application Version:6.1.7601.17567
Application Timestamp:4d672ee4
[Code]....
I blieve it may be linked to the new video card that I installed. After I changed the stock video graphics card that came with this HP desktop station (Win 7 64-bit), this started happening. I changed the video card to yet another one - the problem still there..
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Dec 2, 2010
Whenever I view a folder which contains .MP4 (H264) video files in large icon view (shows thumbnails), Windows 7's Explorer crashes. Explorer loads for a few seconds, the green progress bar shows up, and then boom!, Explorer crashes. The thumbnails are not shown before crashing.I tried setting Folder options to 'Always show icons, never thumbnails' (disables thumbnails) on the same folder with MP4 (H264) video files and Explorer doesn't crash if the MP4 thumbnails aren't shown. I tried testing in other folders containing other video formats (with 'Always show icons, never thumbnails' set to off) like .AVI/Xvid, without an MP4/H264 file, and Windows Explorer shows the thumbnails fine without crashing.
I have not currently experienced problems with other formats, only MP4/H264. The only media players that I have installed are KMPlayer and VLC Media Player which both do not install external codecs, AFAIK. The only external codec I have installed is CoreAVC, but I have been using CoreAVC for months (KMPlayer+CoreAVC is one of the first things I installed in Windows 7) without any problems (this issue just arose a few days ago).I am using Windows 7 Ultimate, 32 bit.
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May 24, 2011
I very recently graduated and as a congratulations, my brother-in-law gave me a brand new Nvidia 9800GTX for my computer. I was running Windows 7 Professional 64-bit when I installed it and I immediately saw a drastic increase in performance. However, when I turned my computer off for the night, I noticed that it would hang at the shut down screen and never actually turn off.Refusing to believe that the new card was at fault, and having next to nothing on my C partition after my most recent formatting, I decided to go ahead and reinstall Windows to hopefully fix the issue. This is where my other problems started in. Suddenly Windows Explorer was crashing whenever I tried to use my disk drive and my system would randomly lock up. After assuming my install went wrong, I tried reinstalling twice more and neither worked.Finally, I got fed up and reinstalled my 32-bit copy of Windows 7 Professional and it still didn't work. As of now I've removed the new card and put my old 9500GT back in to find that I'm not having a single problem with the 9500.
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Dec 30, 2012
Added an SSD (everything was working perfectly after this step). Today I added another 6870 (CFX'd), 750w psu, and put it all in a new case. And starting today I've been getting constant APPCRASH errors from explorer.exe, it happens almost every 5 minutes (it's making me want to rage). I know the problem is ati/amd/catalyst from the error log.I'm installing the newest beta drivers after this posting and will update accordingly. [code]
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Apr 9, 2012
If I open my computer or explorer and I right click on a drive Explore crashes instantly... i cant see anything anout the drive, properties,etc...I just had a bout with S.M.A.R.T HDD virus and feel either its still hanging around or it did something to my HDs, I have an external HD and wanted to see the properties of it,,,,space used ect, and cant?
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Nov 30, 2012
Whenever I go to the "Programs and Features" module in Win 7 I get the trusty old, "Explorer has stopped working and is restarting" my taskbar goes for a split second and P&F closes. I have gone to Event viewer to look for a reason and 9 out of 10 crashes acording to the faulting module is "msi.dll" Isn't msi the Microsoft installer? Anyway, how can I go about fixing this or troubleshooting it? It is to say the least annoying. My Computer is an Acer laptop Win 7 HP x64/8gb RAM /Core i5 430Mprocessor.
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Jan 22, 2012
I have a brand new laptop. Toshiba I5 with Windows 7. Since I have it, I have problems with Internet Explorer. It crashes constantly. Everytime, I'm navigating in it, suddenly a popup appears saying that Internet Explorer incountered a problem and Windows will try to resolve the problem. But then when it stop searching, it says that they couldn't resolve the problem and when they can will let me know.Yesterday I was feathup and downloaded Modzila Firefox. I'm sick and tired of this problem and would like to resolve it.I tried going on the microsoft website et download again Internet Explorer but it says I have the lastest version.
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