Cannot Modify Mkv File / Windows 7 Explorer Crashes?
Jan 16, 2012
Like many people out there I'm having problems renaming, deleting, moving, copying, and playing mkv files. If I attempt to do one of the above tasks, windows explorer will crash and I have to restart my computer. I ran a cmd scannow and there indeed was a problem with my cbs log. However, that has since been repaired yet the mkv problem persists. I've also adjusted my viewing options to only show details in the folder, hoping that perhaps it was the thumbnail generator that was to blame. This also did not work.The mkv file itself doesn't appear to be corrupted. I've been able to successfully transfer some files to an external hard drive. I've been able to play these files no problem on my work computer running windows xp.
I have a feeling it's somehow tied to divX. I've attempted to uninstall the program several times using the normal process from the control panel, once with ccleaner, and currently attempting a forced uninstall with a trial version of revo uninstaller pro. None of these has so far worked. Anyone have any bright ideas, save for reinstalling my OS? Also, please keep your suggestions in layman's termsI'm by no stretch well versed in computers.
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Sep 4, 2012
I recently setup an FTP server using this genius little piece of hardware called CloudFTP. Anyways, I can access my CloudFTP just fine through my smartphone, using a file explorer app w/FTP ability?is there a downloadable Windows 7 file explorer freeware/software app that can do exact the same thing as my Android? Currently, I am only able to access the CloudFTP via Windows through the Google Chrome browser, but the interface is.... dismal, to say the least.I like the built-in Windows 7 explorer just fine, but I'm not sure I can access my FTP server using it.
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Aug 21, 2012
I had an F/drive failure. Got the files recovered and transfered to a backup drive, installed a new F/ drive and as I began re-installing program files, discovered I couldn't use Explorer right-click to copy data files to a different directory. I tried the NirSof shexview program to disable all context menu items, no joy, even in safe mode. I made a crashdmp file, but don't know how to open or read it. Per other threads, I've uploaded that to skydrive.
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May 22, 2011
I have a .mkv file that when I click on the folder it is in, it restarts windows explorer?? I cant rename or delete it as it crashes straight away.
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Feb 3, 2013
I've been having some frustrating issues with Windows Explorer (on Windows 7), and I've pinpointed the cause to one stubborn wmv file on my external hard drive.Whenever Explorer accesses the location of this wmv file (unfortunately the root directory), the green bar at the top starts slowly running, presumably trying to load the thumbnail of that wmv file. This wreaks havoc everywhere, as any other folders I navigate to then have missing thumbnails that will not load... and when I go to "Computer", it's completely empty and the green bar atop runs indefinitely, but never makes any progress... only heating my computer frustratingly.Furthermore, when I restart explorer, the error "the remove procedure call failed" shows. Logging off or pressing Ctrl+N in explorer have provided temporary solutions so far.
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Jan 4, 2010
if I open a folder and r/click any file (to send it to another disk), I get a message saying that Explorer has stopped working and then it is restarting. This happens every time I try this. It restarts OK every time but never tells me why it crashed.When I go to do a System restore, it cannot complete the restore as it says a file cannot be accessed and that maybe an Anti-virus is running. I have disabled A/V and Firewall, both in Norton Internet Security which I only installed yesterday. All was working OK until later today, when I noticed that Windows 7 had installed 3 critical updates and I'm thinking that one or both are the cause?These were KB973924 x 2 and KB972696.
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May 21, 2012
Still getting used to w7 and find little things that bug me, not really important, but is there a way to modify the way Explorer operates? Specifically, in xp, when one opens a file on the tree, the sub-folders also drop down on the tree, and adjust to the visible screen. My w7 (x64, sp1) doesn't do either of those things. Is this changeable?
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Jul 1, 2012
Can we modify or add a custom columns on Explorer?
i just installed dBpoweramp and i can see a complete metadata info about the audio files via popup info & Audio Properties tab (created by dBpoweramp), i consider some of them are advanced info like encoder settings, accuraterip results, CD catalog, etc. can we add a custom columns on Explorer for these info?
and tried to add an extra columns like 'compression ratio', 'encoded by' & 'bit depth' on Explorer but it shows nothing. I can see via dBpoweramp for some audio files, but not on Explorer, it just blank.
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Jan 31, 2011
I am trying to modify the attributes of a file (in this case the album title for a group of MP3 files in 1 folder).All I want to do is change one character.W7 (home premium 32bit) blanks out the whole box, and I have to type the all of the text again.
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Apr 27, 2011
As described here: 'Microsoft is offering users running Windows 7 a fix designed to resolve issues related to Windows Explorer. According to the software giant, Windows Explorer can crash in certain scenarios, a glitch which also seems to be impacting Windows Server 2008 R2, not just Windows 7. It appears that the issue is not exactly new, since it affects the RTM versions of Windows 7 and Windows Server 2008 R2, as well as the two operating systems after their first upgrade was released. Essentially, the release of Service Pack 1 doesn't seem to have resolved Windows Explorer crashes. "This issue usually occurs when you perform some operations that are related to the taskbar or to the Address bar," the Redmond company revealed.
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Oct 10, 2012
So when i got home this afternoon I turned my computer on as usual. However, when it reached the desktop, I got an error message saying that "Windows explorer has crashed blah blah" It couldn't find a solution, restarted and then crashed immediately ad infinitum. This means I can't get into my computer at all to get any logs or anything. I also tried running it in safe mode but my Keyboard doens't appaear to be "active" in the period you need to hit F8
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Sep 21, 2010
We are seeing explorer.exe crashes on 3 PC's right now...all 3 are Dell OptiPlex 755's running Windows 7 Professional 32-bit. I have attached the dump file that was created using the registry program that was provided in this post. We have already tried sfc /scannow, chkdsk and virus scans.
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Dec 26, 2011
Every time I try to open a folder after few seconds I get a message saying Windows Explorer has stopped working. I checked "Always show icons, never thumbnails" when ever I uncheck the box windows explorer will not last for 10 seconds am trying to locate the error and I like using the thumbnail.
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May 15, 2012
I looked at some of the solutions including the error check in the c:. I've installed the ccleaner on my computer as well and still didnt work. So the problem is, whenever I am on my computer and explorer crashes it says "the windows explorer has stopped working" and after that it just restarts the explorer but my all the icons in the system icons disappear except for the clock. I tried to go and change it but I can't, the sound, internet and uac icons disappear and I can only see them again if I reboot my computer. I am running windows 7 32-bit. [URL].
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Jun 3, 2012
I recently installed Windows 7 on my wifes computer and it keeps crashing while web browsing and reopening. I am posting an event log to hopefully clarify this error.
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Aug 29, 2010
I recently installed a program that was able to change folder backgrounds but uninstalled it, and I think this is what has caused this problem: Those same files show up no matter what I type in and they are all 0 bytes. If I right click one, Windows Explorer crashes.
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Dec 1, 2012
When I right click anywhere, it just crashes my Windows Explorer. I've tried doing the "sfc /scannow" but it said it couldn't fix some corrupted files.
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Dec 15, 2012
I have a problem about my Windows 7 SP1. In every start of Windows, Windows Explorer crashes?
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Jan 26, 2013
I can't go into My Computer because windows explorer crashes before the window appears, and when i right click on something either on the Start Menu or Desktop, windows explorer crashes.
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Mar 10, 2012
I'm running Windows 7 on a Toshiba laptop bought last year. My windows explorer is currently stuck in a permanent state of crashing every 3 seconds. I've tried restarting, shutting down, running virus checks and removing all suspicious adware, removing cookies, and calling tech support. They said it was a problem with a corrupted something to do with the explorer file. It started by crashing once or twice whenever I viewed a particular folder on my desktop (all it had was some video files), and now it crashes when I'm not doing anything. Immediately crashes after reset. I'm operating in safe mode now and the tech guy said the problem is fixable from my end, but wouldn't tell me how to do it unless I gave him $160. And I don't have a credit card
If this helps, the tech guy was remotely controlling my computer and he's left open Services where he was looking at Computer Browser and he said he could fix it in one or two steps from there. The problem with the browser crash was cited as
"The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start."
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Sep 23, 2010
When I right-click a drive and select 'properties' in Windows Explorer, it crashes. It doesn't matter what the drive is (flash, external, internal)..
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May 2, 2012
Using an HP G42 laptop with Windows 7 Home Basic OS.
Around 15 seconds after booting into Windows, a window pops up 'windows explorer has stopped working..windows is checking for a solution to the problem...'
After a couple of seconds, a window pops up saying Windows Explorer is starting, and then the previous windows pops up again.
I can't access any other programs when this happens. I've tried running in safe mode, and this issue doesn't come up. If done checkdisk, but this hasn't resolved the issue.
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Apr 24, 2011
about 3 months ago I installed a software called "right click image converter" and I don't think it was removed properly, and ever since, when I right click on any folder, windows crashes and restarts itself everytime. Could anyone please tell me a good way to fix this issue without having to reformat my computer?
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Apr 1, 2012
Since today, I've been having random freezes in Windows 7. When it freezes, all I can do is move the mouse cursor, windows explorer happens to be crashing at that point & there is no way for me to ctrl-alt-delete or ctrl-shift-escape myself out of the situation. I have to restart the PC only to be confronted with the problem again shortly after. These freezes happen at very random times. For example when I opened up the start menu and typed "cmd" and pressed enter, it froze.
Or just when I simply started up my PC and when my first action was pressing "Cancel" in an application window, it froze as well. It also froze just opening the start menu & froze opening my User (Tom) folder. I decided that it might be because of some update or one of the applications I've installed since today, so I decided to do a system restore to yesterday, which removed those applications. This however, did not fix the random freezes. I also checked my PC component temperatures in the ASUS BIOS, they happen to be fine. I'm on the PC right now, it runs fine in safe-mode.
These are my specs:
Windows 7 Home Premium 64-bit
Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3411 MHz, 4 core(s), 8 logic processor(s)
AMD Radeon HD 6700 Series
AMD High Definition Audio Device
Hard drives:
Main C: 14,3 GB of 97,6 GB free
Data D: 832 GB of 833 GB free
External F: 103 GB of 931 GB free
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Jan 17, 2009
I installed Win 7 and if i try to open my computer of click on desktop and open up screen resolution etc. I get "Explorer.exe -Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item." I did a search but could not find anything related to this error in Win 7. I have found some others attached to Win XP but have to do with the installation of some software which prevents access to explorer.exe. When I boot in safe mode this issue does not appear...
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Dec 1, 2011
i am in middle of a project event crash list
Log Name: Application
Source: Application Error
Date: 01-12-2011 09:06:04
Event ID: 1000
Task Category: (100)
[code]....
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Nov 12, 2011
Every time I try to create a new library or even right click on library Explorer stops working and restarts.
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Dec 13, 2011
If I right-click on some items in the navigation pane, the explorer crahses and gives me "Explorer stopped working" message pop-up.
Here are the contents of the error: Problem Event Name:APPCRASH
Application Name:explorer.exe
Application Version:6.1.7601.17567
Application Timestamp:4d672ee4
[Code]....
I blieve it may be linked to the new video card that I installed. After I changed the stock video graphics card that came with this HP desktop station (Win 7 64-bit), this started happening. I changed the video card to yet another one - the problem still there..
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Dec 2, 2010
Whenever I view a folder which contains .MP4 (H264) video files in large icon view (shows thumbnails), Windows 7's Explorer crashes. Explorer loads for a few seconds, the green progress bar shows up, and then boom!, Explorer crashes. The thumbnails are not shown before crashing.I tried setting Folder options to 'Always show icons, never thumbnails' (disables thumbnails) on the same folder with MP4 (H264) video files and Explorer doesn't crash if the MP4 thumbnails aren't shown. I tried testing in other folders containing other video formats (with 'Always show icons, never thumbnails' set to off) like .AVI/Xvid, without an MP4/H264 file, and Windows Explorer shows the thumbnails fine without crashing.
I have not currently experienced problems with other formats, only MP4/H264. The only media players that I have installed are KMPlayer and VLC Media Player which both do not install external codecs, AFAIK. The only external codec I have installed is CoreAVC, but I have been using CoreAVC for months (KMPlayer+CoreAVC is one of the first things I installed in Windows 7) without any problems (this issue just arose a few days ago).I am using Windows 7 Ultimate, 32 bit.
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May 24, 2011
I very recently graduated and as a congratulations, my brother-in-law gave me a brand new Nvidia 9800GTX for my computer. I was running Windows 7 Professional 64-bit when I installed it and I immediately saw a drastic increase in performance. However, when I turned my computer off for the night, I noticed that it would hang at the shut down screen and never actually turn off.Refusing to believe that the new card was at fault, and having next to nothing on my C partition after my most recent formatting, I decided to go ahead and reinstall Windows to hopefully fix the issue. This is where my other problems started in. Suddenly Windows Explorer was crashing whenever I tried to use my disk drive and my system would randomly lock up. After assuming my install went wrong, I tried reinstalling twice more and neither worked.Finally, I got fed up and reinstalled my 32-bit copy of Windows 7 Professional and it still didn't work. As of now I've removed the new card and put my old 9500GT back in to find that I'm not having a single problem with the 9500.
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Dec 30, 2012
Added an SSD (everything was working perfectly after this step). Today I added another 6870 (CFX'd), 750w psu, and put it all in a new case. And starting today I've been getting constant APPCRASH errors from explorer.exe, it happens almost every 5 minutes (it's making me want to rage). I know the problem is ati/amd/catalyst from the error log.I'm installing the newest beta drivers after this posting and will update accordingly. [code]
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