Windows Explorer Crashes On Every Startup Repeatedly Even In Safe?
Dec 1, 2011
i am in middle of a project event crash list
Log Name: Application
Source: Application Error
Date: 01-12-2011 09:06:04
Event ID: 1000
Task Category: (100)
[code]....
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Mar 10, 2012
I'm running Windows 7 on a Toshiba laptop bought last year. My windows explorer is currently stuck in a permanent state of crashing every 3 seconds. I've tried restarting, shutting down, running virus checks and removing all suspicious adware, removing cookies, and calling tech support. They said it was a problem with a corrupted something to do with the explorer file. It started by crashing once or twice whenever I viewed a particular folder on my desktop (all it had was some video files), and now it crashes when I'm not doing anything. Immediately crashes after reset. I'm operating in safe mode now and the tech guy said the problem is fixable from my end, but wouldn't tell me how to do it unless I gave him $160. And I don't have a credit card
If this helps, the tech guy was remotely controlling my computer and he's left open Services where he was looking at Computer Browser and he said he could fix it in one or two steps from there. The problem with the browser crash was cited as
"The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start."
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May 28, 2011
I recently got a virus 2 days ago. It disable my possibilities from accessing any program or internet. I made a mistake by downloading a windows something ware to boot up security. It then crash...so I went to task manager didnt work, which i then went to search and entered msconfig. I then chose safe mode in minimal services. It then says loading files. U see a black screen with thite letters of the files being loaded. Then u see ur mouse cursor, and then it boots up again and same process. So I tried launch startup repair, it launches a repair, but it says it startup cannot repair this computer automactically. I then result into going to tapping f8..it goes to the screen of advanced options. Problem is if i try safe mode it will crash. I dont have a backup, and i dont want to lose my movies of over 700 gigs.
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Sep 14, 2011
Every time I start my laptop it gets past the welcome screen and then goes black and a window appears stating that Windows Explorer has stopped working. I use task manager to get to Run. I attempt to start explorer.exe but the task manager crashes as well. The same thing happens in Safe Mode and i can't get to MSCONFIG to run a clean boot.[CODE]
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Aug 13, 2012
I'm using MS Office 2003 SP3 with Windows Home Premium 64-bit, and I've noticed that both Excel and Word crash a lot. Certain keystroke combinations result in this more than others - e.g. Ctrl+V or Ctrl+C between cells in Excel.I think this problem occurs for me on every 2 out of 3 Excel session, so it is very very frequent.
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Jan 14, 2011
Ever since I bought my new computer and installed Windows 7 64 bit Pro I have noticed that sometimes when I start my computer the startup locks up or crashes, requiring me to restart or it takes me to the system repair screen and running this process does nothing.
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Sep 10, 2011
My sister laptop since yesterday is Now Req Phoenix Fail Safe Key on booting up Samsung N130 Laptop.
She said the laptop crashed while she was browsing the net and when she turn it on and off over night she was display with a Black Screen asking her for a "Phoenix Fail Safe Key"
She has no idea what the key is and does not remember taking the service out. So we decided to try and get some support from Phoenix but on there website the service in now closed down Failsafe
So im not sure how to get rid of this i cant enter bios or boor up and reinstall windows etc is there any way to get rid of this? What if i take the CMOS Battery out will this restart the system? and get rid of the key request?
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Jan 15, 2013
The problem is that when I boot my PC it will go black and restart after getting to the windows logo boot part. If I try Safe mode it will get to SYSTEM32DRIVERSDISK.SYS and then just bluescreens and restarts again.Before it got to CLASSPNP.SYS but I tried to rename it to CLASSPNP.OLD and now it didn't really change much. I also tried using this code but it just tells me that some files are corrupt and it cannot repair it.If I try the automatic repair option it will just try and repair for a couple of hours and then say it cannot repair and rebooting the PC.
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Jun 18, 2012
The problem is that when I boot my PC it will go black and restart after getting to the windows logo boot part. If I try Safe mode it will get to SYSTEM32DRIVERSDISK.SYS and then just bluescreens and restarts again.Before it got to CLASSPNP.SYS but I tried to rename it to CLASSPNP.OLD and now it didn't really change much. I also tried using this code but it just tells me that some files are corrupt and it cannot repair it.If I try the automatic repair option it will just try and repair for a couple of hours and then say it cannot repair and rebooting the PC.
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Nov 15, 2012
So I've recently gotten a problem where my Windows Explorer will crash and then restart whenever I am playing games through Steam. And it's not every game either;just randoms. Sometimes it will happen the moment the game launches, other times it could be 15-20 minutes into playing. I'll get alt-tabbed automatically out of my game to that message and have to wait for it to restart to go back in, very frustrating. This only just started happening less than a month ago and I've been an avid Steam user since I built my first custom PC in February 2011.If I had to pinpoint the time Explorer.exe first started crashing, I'd say shortly after downloading a keygen for a non-Steam game... that i PURCHASED (Yeah, sounds stupid but it's a long story). The keygen seemed suspicious the moment I tried launching it, and nothing happened... so naturally I have followed up with beefing up my anti-virus/spyware defenses and running vigorous full-system scans. Speaking of, Microsoft Security Essentials (which my friend swears by..) just completed an entire scan, which took about 3 hrs to complete, and turned up not a single bad file .
After several virus scans to no serious threats, running CCleaner thoroughly, defragmenting my hard drive, performing that built-in system checker command in Cmd Prompt (can't remember the actual name), I ended up formatting and re-installing Windows 7 altogether. I have all of my games, music, photos, etc on my 1.5TB hard drive, and Windows on my SSD, so It wasn't a big deal. All seemed fine and well until I went to go play some games and then there it was again... then i started noticing every once in a while it would happen even on my desktop just simply browsing the web or something. My video drivers are up to date, I have made sure i'm up-to-date with Windows Update.
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Nov 29, 2009
I am in a very unussual situation. When I start my Laptop for a safe mode I hold the F8 key as it reboots, it brings me to the Choice screen. With an arrow Key, I direct it to SAFE MODE, hit the enter key and neccessary drivers list is displayed in black, no problems. Then it goes straight to discovery mode, runs the diagnostics and asks me to recover, instead of SAFE MODE so that I can work on Uninstall graphic adapter and install one that supports WIN 7, instead of Standard VGA Graphic Adapter.
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Aug 30, 2011
I have a partitioned disk with windows 64 bit on one partition and windows 32 bit on another. Whenever I boot up the 32 bit partition it either goes to whitescreen straightaway, or crashes just after login in.
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Apr 27, 2011
As described here: 'Microsoft is offering users running Windows 7 a fix designed to resolve issues related to Windows Explorer. According to the software giant, Windows Explorer can crash in certain scenarios, a glitch which also seems to be impacting Windows Server 2008 R2, not just Windows 7. It appears that the issue is not exactly new, since it affects the RTM versions of Windows 7 and Windows Server 2008 R2, as well as the two operating systems after their first upgrade was released. Essentially, the release of Service Pack 1 doesn't seem to have resolved Windows Explorer crashes. "This issue usually occurs when you perform some operations that are related to the taskbar or to the Address bar," the Redmond company revealed.
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Jan 10, 2011
After going from the E5200 Dual Core to the Q9550 Quad Core windows freezes on startup. If I try to do startup repair it crashes there too. I get the black screen of death, no error message or anything. If I re-install the E5200 it works fine. I would like the get the Quad core working. It's already been replaced once. I'd rather not have a $200 paperweight.
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Mar 18, 2011
My computer will boot up to the windows startup logo, and just when it should load my desktop, it flashes a blue screen, and re-boots into recovery mode.
I just built a new computer using the new Intel 1155 socket CPU. As you may or may not know, all 1155 socket motherboards were recalled due to issues with the SATA ports. Long story short, I got a refund for my H-series Biostar motherboard, and when the revised motherboards were made available, i bought a P-series Asus motherboard. All of the system hardware is the same, accept the motherboard.
The computer was running fine with the H-series Biostar motherboard, but now that i have swapped for the Asus, i seem to be running into problems. My first instinct is that the leftover H-series motherboard driver is messing with my new P-series build, but i can't get to the control panel to remove it. I have found a way to pull up windows explorer when i boot into recovery mode. Is it possible for me to remove my old motherboard drivers through windows explorer, or will i need to gain access to the control panel?
Computer Details:
CPU: Intel i5 LGA 1155
MOBO: Asus P8P67-LE
Memory: G Skill 2*2GB
Video Card: PNY GeForce 9800 GT
PSU: Tried 380W and 650W, made no difference
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Jun 17, 2012
My wife's PC refused to reboot about a week ago and after many attempts we eventually gave up trying to recover it and reinstalled from scratch. The history of that is over here. WIN7 won't boot. What should I do before trying a clean install? The PC was rebuilt with Windows 7 64 OEM and because my system disk is only 80GB I followed the directions from this post to locate the user and user apps data folders on the other disk. User Profiles - Create and Move During Windows 7 Installation, Windows update has now installed over 150 updates including SP1 and rebooted successfully many times along the way. However this morning at powerup the PC crashed back to black and rebooted twice before successfully starting up. It has now run quite happily all day. What should I do to monitor what is happening and capture as much info as possible so that if this happens again I capture what is going wrong?
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Sep 5, 2011
Recently bought Gigabyte GTS 450 Graphics Card. 90% of the time, I can get to the Windows login screen, but when it tries to go to the desktop, the screen goes black, my Graphics Card fans speed up until they sound like jet engines and I have to hit the reset button to get any signal. Sometimes I don't even make it that far. The funny thing is, occasionally, I will make it through to the desktop with the "Display driver stopped responding and has recovered" message, but I will get it again if I try to open Firefox. If I make it that far, I am usually stable until my computer is reset, or use any gaming software. It's been like this no matter what driver I use, the packaged driver, 275.33, or the latest 280.26. Gigabyte techs have told me to just try different drivers or send it in.. they've been absolutely worthless!
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Oct 10, 2012
So when i got home this afternoon I turned my computer on as usual. However, when it reached the desktop, I got an error message saying that "Windows explorer has crashed blah blah" It couldn't find a solution, restarted and then crashed immediately ad infinitum. This means I can't get into my computer at all to get any logs or anything. I also tried running it in safe mode but my Keyboard doens't appaear to be "active" in the period you need to hit F8
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Sep 21, 2010
We are seeing explorer.exe crashes on 3 PC's right now...all 3 are Dell OptiPlex 755's running Windows 7 Professional 32-bit. I have attached the dump file that was created using the registry program that was provided in this post. We have already tried sfc /scannow, chkdsk and virus scans.
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Dec 26, 2011
Every time I try to open a folder after few seconds I get a message saying Windows Explorer has stopped working. I checked "Always show icons, never thumbnails" when ever I uncheck the box windows explorer will not last for 10 seconds am trying to locate the error and I like using the thumbnail.
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May 15, 2012
I looked at some of the solutions including the error check in the c:. I've installed the ccleaner on my computer as well and still didnt work. So the problem is, whenever I am on my computer and explorer crashes it says "the windows explorer has stopped working" and after that it just restarts the explorer but my all the icons in the system icons disappear except for the clock. I tried to go and change it but I can't, the sound, internet and uac icons disappear and I can only see them again if I reboot my computer. I am running windows 7 32-bit. [URL].
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Jun 3, 2012
I recently installed Windows 7 on my wifes computer and it keeps crashing while web browsing and reopening. I am posting an event log to hopefully clarify this error.
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Aug 29, 2010
I recently installed a program that was able to change folder backgrounds but uninstalled it, and I think this is what has caused this problem: Those same files show up no matter what I type in and they are all 0 bytes. If I right click one, Windows Explorer crashes.
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Dec 1, 2012
When I right click anywhere, it just crashes my Windows Explorer. I've tried doing the "sfc /scannow" but it said it couldn't fix some corrupted files.
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Dec 15, 2012
I have a problem about my Windows 7 SP1. In every start of Windows, Windows Explorer crashes?
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Jan 26, 2013
I can't go into My Computer because windows explorer crashes before the window appears, and when i right click on something either on the Start Menu or Desktop, windows explorer crashes.
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Dec 12, 2012
I have an acer aspire 5742 laptop. I was running windows 7. I do not have a disc as it was already loaded onto laptop that was a gift. Machine was running ok, it would overheat from time to time as i think the battery was on its way out, anyway thats not the problem. 2 days ago it switched itself off, when i tried to reboot i got a screen saying windows failed to start with options to -launch startup repair or - start windows normally. when i choose start startup repair it says in grey at bottom of screen loading windows files then it goes to a black screen and freezes. If i choose start windows normally it says starting windows and logo appears, then it just crashes.
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Oct 29, 2011
Just out of the blue my laptop won't load up, just after I downloaded AVAST and service pack 1 my laptop has been playing up..It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then goes to a black screen where the cursor is just there and nothing else.
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Oct 29, 2011
Just out of the blue my laptop won't load up, just after I downloaded AVAST and i think the sertvice pack, my laptop has been playing up..
It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then proceeds to go to a black screen with my cursor just in the screen
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Dec 8, 2011
I have a Windows 7 installation that I seem to be in an 'endless loop' on. First off, if I just let the system reboot, it comes to the windows 7 splash screen and then reboots again. This will happen endlessly if I let it.If I hit F8 during boot up, I do get the Windows 7 menu. I have tried using the 'repair' options, but they don't succeed in solving the problem. I have tried going into Safe Mode and that also reboots after getting to the 'CLASSPNP.sys' driver (at least that's what it displays on the screen).
So I thought I would just 're-install' Win 7. I boot from my Win 7 DVD, and my options are 'upgrade' or 'clean install'. If I do 'upgrade', the DVD tells me that I need to start Windows first and then run Upgrade. Of course, I CANNOT do that since Windows 7 won't start! I'm afraid to do CLEAN INSTALL as I don't want to lose all the files
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Sep 18, 2012
I can only run Windows 7 Home Premium (different computer than the one I'm posting from) in safe mode. When I try to use the Diagnostic Tool, it says that it is saving the files but then it doesn't finish up with giving me the folder on my desktop. How I can get the files to show so that I can attach them to this thread?
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