Can't Get Hot Sync To Work Properly

Jan 27, 2008

I bought a Tungtsen E2 Palmone a couple of years ago and it worked just fine with Windows XP. I didn't do anything major with it other than transfer information (contacts & calender) back and forth using HotSync. However, I recently purchased a new Acer computer with Windows Vista - Home Premium (64 X2 Dual Core Processor 4400+) with 1.75 GB RAM; System type: 32-bit Operating System. I knew the old installation CD wouldn't be compatible with Vista, so I downloaded PalmdesktopWin62.zip from the support page at Palmone.com which claims to be the driver to get my palm to work with Vista.

My problem is that I can't seem to get Hot Sync to work properly. Hot Sync begins, but then gets interrupted by a prompt message "create a new account for this PC". If I click "cancel", it shuts down. If I click "yes", then it asks me to put in a password. I don't have a password, nor was I ever given one. I didn't need to use a password while using XP, and I certainly never assigned a password to my Palm.

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