Windows Restarts When It Is Suppose To Shut Down/Sleep
Apr 7, 2010
I've read about this problem in several other post but no solutions that have worked for me.
My problem is that whenever I close my lid, allow my computer to go to sleep/hibernate, or even go to start->shut down, my computer restarts.
This past weekend I had my computer reformatted, thinking this would solve the problem, but the problem still persists.
The only way I can make my computer turn off is to hold down the power button for several seconds.
I have minimum computer knowledge, but I have been trying step by step solutions listed on other forums.
I've been through all of the power management steps and have all of my settings on the suggested settings for this problem.
I've deactivated almost all applications from opening on start up.
I've checked USB, LAN settings and I believe those are not the problem.
Still kind of unfamiliar with BIOS
When running the command powercfg -a, this is what comes up
C:Windowssystem32>powercfg -a
The following sleep states are available on this system: Standby ( S3 ) Hibernat
e Hybrid Sleep
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
Standby (S2)
The system firmware does not support this standby state.
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Sep 27, 2008
Occasionally when I use the Sleep function I am unable to open the screen again by hitting a key. I've had to manually shut down and reboot. I then get a message that the Windows was improperly shut down. Has anyone else experienced this?
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May 3, 2010
Since last night, whenever I'm trying to shut down the blue screen appears with the message that it's dumping physical memory and starts counting and then restarts the computer! After that I get a message box showing the following:
QUOTE:
Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800C62BC10
BCP3: FFFFFA800C62BE48
BCP4: FFFFF800022FAAF0
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:WindowsMinidumpMini050310-09.dmp
C:UsersNighatAppDataLocalTempWER-182973-0.sysdata.xml
C:UsersNighatAppDataLocalTempWER2606.tmp.version.txt
UNQUOTE
I even tried to do a System Restore but when the comp shuts down to set up the restore point, blue screen shows up and repeats the whole process. Did a scan with Malware Bytes but still the same. I'm dead scared about the blue screen. Please HELP!!!
My System is 64 bit with 8GB RAM, Intel Core 2 Quad 2.33 GHz Processor with 350 GB hard drive.
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Apr 14, 2009
This never happened for a couple of days but as I started updating Vista, the Blue Screen Error has been occurring. the Problems Center in Vista advised me to update to SP1 because it said that this issue has been resolved in the latest service pack. After updating, the problem is still here. When i boot Vista up its normal, and operates perfectly. But when the issue of putting my computer on sleep or shutting down/restarting, the Blue Screen appears and restarts my computer so i
have to resort to turning it off manually.
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Mar 23, 2008
This is the second time in the past year I had to do this and I cant remember what I did to fix it. When I click the "round circle" hibernate button it shuts down and the restarts again?
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May 17, 2009
If i 1. close the lid or 2. go to the so called "start" menu and hit sleep, about half the time I listen and hear that my laptop has restarted itself. If i keep the lid open and watch, it clearly restarts, and sometimes it brings me to that screen that says, windows has not started properly and it gives me the option to run normally or change to safe mode. i can run normally and everything is fine. Do not tell me to go to power options because VISTA FAILS is not an option and my power options are just fine and do not have to do with this. I would like an intelligent answer.
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Mar 28, 2009
I have a problem with the sleep mode. When I use my computer and when I shut it down, everything works fine, the computer turns off completely. When I use my computer and when I set it to sleep mode, everything works fine, the computer turns off , the fans aren't turning, the PC becomes silent. Pressing a key on the keyboard, or moving the mouse, will switch the computer on again, the wake up from sleep mode works OK.
The problem is when I want to shutdown after a wake up from sleep: the computer seems to go to sleep mode in a normal way, the monitor turns black, but then, the PC's case is still noisy, and the fans are still turning. In fact, it's like Windows has turned off, but not the PC. The only way I can turn it off completely is to keep the power button pressed for about 5 seconds. I'm sure the problem isn't here since the begining. I beleive this problems happens since I installed the Service Pack 1 of Vista.
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Jun 10, 2008
My Vista 32bit is used at home for a few hours daily. A comment in another group stated shutting down / starting back up is harder on the system over the years. True? Is there any difference between the button left of the lock symbol ('Saves session & puts comp. in low power state' and sleep? When I'm done for the day which is recommended by those who know?
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Apr 6, 2008
I'm using windows vista Home premium in a 32 bit system on an HP Pavilion laptop. My problem is: everytime my computer goes to "sleep" mode, it restarts itself.
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Mar 23, 2008
when I try to print an email, windows mail shuts down and then restarts. Of course I send the information when that pop up window appears. As yet, I have not received a reponse from Microsoft. I am running Vista Home Premium on a gateway laptop.
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Aug 26, 2009
im having a problem with my hibernation mode when my laptop is shut. when i close the laptop, windows restarts and leaves an error code when started up again. the computer runs fine besides this, and is days old i might add. i have recently updated through microsoft, 'a shut down update' standard procedure. before this update hibernation worked fine. i dont know if this could have anything to do with it, but regardless i am new with vista.
dell studio 15'
windows vista home premium 64 bit
service pack 1
the problem signature is specified:
"Windows has recovered from an unexpected shutdown"
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3..............
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Aug 31, 2009
when I had to open Internet Explorer (I use Mozilla) to access my school email account. Everything went fine and when I was done I reopened Mozilla to browse again. I got one of those annoying spam web popups saying I had a computer infection and clicked out of it. A few minutes later my pc just randomly rebooted. I have had viruses before but it has never shut down randomly before. So I immediately restarted in safemode and ran my spyware tools. I found 3 trojans (I no longer remember their names) and removed them. I rebooted and it starts to load windows but reboots before it reaches the user account screen. I can get into safe mode and I did run my spyware tools again, they didn't find anything at all. I figured I had somehow damaged my system and so I downloaded a windows repair disc and repairedit. It didn't work. I've run startup repair and that didn't work or find anything wrong either.
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Mar 29, 2009
Back in the old days when TVs and radios had tubes, it took a couple of minutes for a set to warm up before you could watch or listen. But even then, you could turn it off instantly. That's not true with Windows PCs. Not only does it sometimes take seemingly forever for them to boot, but it can take several minutes for one to shut down. Even worse, if a program stops responding, you may or may not be able to shut it down. And even if it does terminate, it may take awhile.
And by the way, I'm not just talking about Windows XP and Vista. I'm having the same problem with Windows 7 though, to be fair, the new operating system is still in beta so it's possible that Microsoft could amaze and delight me by fixing this in the final version. Why can't Windows shut down promptly? | Larry Magid at Large -CNET News
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Aug 12, 2009
I purchased and installed the latest version of Limewire Pro today. I then proceeded to download a video file and stored it in the same shared folder I have used with every version of Limewire. As per usual, I ran a virus scan on the file prior to attempting to open it with Windows Media Player. I then get a message telling me that Windows COM surrogate has shut down the player to protect my computer. To ensure that my AV program was not missing something, I downloaded the same file from two other listed sources. After getting the same result with three different versions of the same file, I have to assume that all three are nor corrupt. The problem is either with Limewire or Vista.
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Apr 4, 2009
I have an HP530 notebook with standard features and 2GB RAM. The system comes with a bulit in Windows Vista Home edition. For past few months the system has a painfully slow shutdown, in which has taken from 30 minutes to 9 hours to shutdown after i pressed the shutdown button on the start menu. But lately, since last few weeks, upon pressing shutdown, the system gets in to the logging off mode and never shuts down. I have left it for around 12hours one day and it did not finish logging of. I now have to manually give it a hard reboot by pushing down the power button. Is this a known problem or is there any knows solution to this problem.
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Dec 23, 2008
HP support, Norton support, here, talking to tons of friends in the know and no one said hey dude you might have two firewall running. I had two firewalls running at the same time. DAH!! Windows vista firewall and Norton's 360 firewall. I shut down Windows firewall and wala! New PC is screaming.. I'm so elated you can't realize. So folks if your having some problems you can't figure out just check to see how many firewalls you got going. Oh and a firewall on the router to. But I put a switch in place of that. I figured I would keep Norton's 360 firewall as to keep all my security in the same place. I assume that's a good choice. Anyone with me?
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Dec 15, 2008
I have tried everything possible that is posted here - my issues are:
1) Randomly the laptop restarts by itself
2) When I close the lid, it goes to sleep (as set up under power settings) but when I "wake it up" - it restarts and I get the error that windows did not shut down properly.
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Aug 3, 2009
I recently purchased Windows Vista Premium upgrade for my Computer. I installed it as an upgrade and it worked for a little bit then it needed to downloaded updates. After it downloaded the updates it said it needed to install them and close windows and reopen. So it closed and when Windows reopend it said that the updates had an error and needed to reload and shut down and restart. Then it did it again and again and again. So being disgusted with the whole thing I did a clean install. Now what my problem is, is that when I try to activate windows online it says that my version of Windows is for upgrading not for clean install and it wont give me the option to activate by phone. How do I go about doing it by phone? What would be the phone number to do this?
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Sep 10, 2009
My computer says
“ a problem has been detected and windows has been shut down to prevent damage to your computer”
Stop:0x00000050
(0x895BF018,0x00000000,0x84c2c367,0x00000000)
CLFS.sys address 84c2c367 base at 84c2B000 datestamp 4549acbc.
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Mar 23, 2008
After updating my windows on 11th March 2008, my computer keeps Automatically shut down by itself each time I tried to log in to windows. Before it shuts down, I saw this message on my screen: "Configuring updates: stage 3 of 3. - 0% completed
Do not turn of your computer." After a few minutes, my computer will automatically shuts down, and it continuously do the same thing over and over again. The updates are not completed and will always shows "0% completed".
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May 17, 2008
My computer shut down telling me that windows had stopped to protect my data. I then went to restart but on the black screen recovery console I can no longer choose which option I want ie. boot with safe mode, safe mode with networking or command prompt. My keys will not move the selector bar. I also now find that when I insert my Vista Premium 32 bit disc to utilise the repair windows function it keeps just rebooting to the desktop. My 1st boot drive is my dvd. How can I get past this startup problem?
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Jun 12, 2008
I reinstalled vista recently and now when i press restart ~ from the start bar ~ the pc will do all the operations needed as in quit applications, shut down windows and then it's just black screen and fans spinning. Someone gave me a solution to this but it wasn't temporary. Everytime i was shutting down the pc, it was doing the same thing when i was restarting. Now it happens the same thing even when i shut it down. So everytime i shut down/restart my pc i have to wait till windows shuts down and then press the button on my case.
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Dec 12, 2009
After an automatic update from Windows failed to finish and computer shut down... I did a manual update but now the Photo Gallery says my picture files are corrupt. AND my system restore point ONLY shows today... no previous dates to restore to.
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Mar 26, 2008
i bought a 64 bit version of vista and i have built a new system with an asus p5e mobo 4gb of ram 8800 gt graphics and everything shows to install at the complete installation time it reboots and it then tells me windows did not shut down properly and and give me the safe mode option or boot windows normally when i hit safe mode it says it cannot boot into safe mode and when i hit boot normally it says the computer restarted unexpectedly or encountered an unexpected problem and cannot proceed. to install press ok to restart and start the whole installation process over again.
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Mar 26, 2008
If I let the Vista power management put the computer to sleep, it?s slow to wake up, then gives me a message saying that Windows didn?t shut down properly, and will reboot.
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Mar 23, 2008
If I let the Vista power management put the computer to sleep, it? slow to wake up, then gives me a message saying that Windows didn?t shut down properly, and will reboot.
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Oct 20, 2009
I would like to put my wireless mouse in inactive mode during sleep mode. As it is an mouse movement, usually accidental, wakes up the computer. I looked for a way but couldn't find this facility.
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May 12, 2007
whenever a direct download starts without UAC check up that it does 2 anything or whenever any app gives error/crash or whenever i try 2 run command prompt my vista restarts ! i am really pissed off with its this kinda behaviour. any solution 2 stop unwanted these kinda reboots?
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Aug 30, 2009
Whenever i take out the usb from my laptop is just restarts on its own how do i fix this problem? Also, when i transfer my korean songs from pc to laptop all the korean comes out as symbols but on my pc it looks normal.
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Nov 6, 2009
Could anyone explain to me from a theoretical or practical point of view what exactly is the difference between the Windows Vista Sleep and Hibernate options on the shutdown menu from the start button?
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Apr 16, 2009
One of the computers in my office keeps rebooting to the safe mode option when trying to print. The print job is coming from Quickbooks, but I don't think that is the root of the issue. The printer is a b&w Brother HL-2070N laser printer and has been set up on the same computer for over a year. The desktop computer is running Vista Home Basic. The problem just started and I don't know where to start. I haven't found anything online that relates to my issue yet
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