How Restore Factory Defaults

Nov 9, 2008

How do I restore the computer back to the factory defaults?

ADVERTISEMENT

BSOD: Can't Restore To Factory Defaults

Jun 23, 2009

Everytime i turn my computer on i get the blue screen of death i can't restore to factory defaults by CTRL+F11 or from CD... Last known good configuration doesn't work neither.

View 4 Replies View Related

Restore To Factory Settings

Jun 8, 2009

ok im tryimg to restore my dell inspiron 1525 laptop to factory settings.(also i run vista home premium 32bit). I have tried the f8 advancted options and people say i should see a command to restore to factory settings but it dosent show up for me. can anyone help me out

View 7 Replies View Related

Factory Restore Does Not Work

Dec 28, 2009

I had a HP PC running windows vista home basic, it crashed and was not able to boot in vista. Startup repair or safe mode did not work, so inorder to save data I installed vista business on top of it. The data is recovered and now when I try to boot to the factory restore it does not work, noticed in msconfig under boot.ini tab there is no boot record to the factory restore partition. Is there a way I can add in the record so that If I press F11 my PC will boot into the factory restore partition?

View 8 Replies View Related

Restore Back To Factory

Apr 2, 2008

my computer keeps locking up betweenpages and sites also having problem with typing letters keep falling off words in sentence not sure weather 1 has anything to do with other--Question if i go back to factory settings what would happen to my upgrades and other stuff thaks Linda

View 7 Replies View Related

Factory Image Restore

Feb 15, 2009

Will this option restore your Registry? And all of the factory drivers and programs. I had a virus and I think my registry is screwed up.

View 6 Replies View Related

How Can Restore To Factory Settings

Sep 12, 2008

I am using a HP Pavilion dv6000 running Windows Vista Home Premium. My computer has numerous problems: it wonít load certain websites, windows updates wonít work, I canít load or re-download windows defender, I canít download software from Microsoft.comÖ..and so on and so on. I have searched and searched the internet and tried many solutions from many different forums with none of them working. My last resort is to restore the system to factory settings however that too presents a problem. The files in my HP_Recovery drive have been deleted and the recovery disks that I created were lost when I moved. I know itís a long shot, but is there any way I can restore my system to factory settings without the HP_Recovery partition or recovery disks?

View 6 Replies View Related

Restore Gateway To Factory Settings

Apr 25, 2010

I need to do a complete factory reset on my Gateway. The restore discs that Gateway sent me no longer work (I've had to factory reset previously) and the OS disc that Gateway sent me isn't reading in my T-6835 laptop. Since I reset my hard drive previously, I don't have Gateway Recovery Manager. I do have a recovery partition though, but I can't access it for some reason or another. I have tried tapping alt + f10, f10, and r at the beginning but to no avail.

View 5 Replies View Related

Restore Computer To Factory Settings?

Nov 13, 2009

A few weeks ago my computer died from a windows update it automatically did, i managed to get back onto the computer by booting my OS disk to save my files and now i need to completly restore my computer back to factory settings. I Don't want to restore it back to a certain point, or repair my system as i log on, which is all i seem to be able to find in other posts, i just want to completly restore it back to day 1. F11 doesnt work when i turn my computer on (yes im doing it right and ive tried it LOTS of times), F8 brings up a screeen i dont want, booting from teh OS disk just boots the pc normally and alt F10 doesnt seem to be bringing the page that i need up, just an editing page.

View 5 Replies View Related

Restore Factory Setting Dvd Rom Is Not Working

Jun 16, 2009

I was recently given a Medion desktop pc (its a second hand one), and i want to recover it back to factory settings. I got nothing with the pc, no disks or anything.It has one HDD which is partitioned into two drives, one of which is called "recover" and contains what i assume to be files that will reset the pc to factory settings and install all of the orginal content again. This drive has no .exe file in it, or any other file extention that i can do anything with. The appears to be no program that i can find that will recover the pc.

how i restore it factory settings? Confused_ms p.s. The DVD-rom is not working at the min, so even if i did have a disk i wouldnt be able to use it. p.p.s. The pc has 2.8ghz processer (pentium D), 250gb HDD, 1GB RAM, Vista home prem OS Btw, the pc also has no internet connection, however i do have another computor so i can download things and transfer them over. (i cant set up my internet connection because they drivers i need to run the wireless adapter are on a CD and i currently cant run Cd's) edit: I think i might be making progress (assumin im heading on the right track?), when i press F10 during start-up i get the following come up on screen: EDIT BOOT OPTIONS Edit Windows boot options for: Microsoft windows Vista Path: windowssystem32winload.exe Partition: 1 Hard Disk: cb352c78 [ /NOEXECUTE=OPTIN ] Then is says ENTER=submit ESC=Cancel Now am i right in thinking that the partition needs to be changed to 2? if so how to i do it, becasue it wont simply let me change it as the only thing i have acess to is the bit in [](thats the only bit i can change or type in).

View 7 Replies View Related

SATA Hard Drive Factory Full Capacity Restore - 64Bit

Oct 3, 2009

Western Digital SATA Hard Drive - 640GB

Vista Home Premium - 64Bit

Gateway desktop.

Would someone know of any utility or method to restore a SATA hard drive's factory full capacity size? During partitioning my drive, it went from 595GB (640GB Drive) to only 32GB. Since it is a 64-Bit system, I can't find a utility to restore the drive's full capacity.

View 9 Replies View Related

Home Network Defaults Back

May 1, 2010

I am having problems typing in the user name of my other computer in our home network. I type it in and it just defaults back to something else that's in there. like this... I will type in a word ..like..eclipse..for the user name and then type in the password in the box underneath...then it comes up as ..whatever/eclipse ...and will not let me connect. And I cannot get rid of the username that's in there.

View 5 Replies View Related

Change PowerPoint Application Defaults?

Nov 16, 2009

Iím using a PowerPoint 2007 application for digital image competitions at my local camera club. I do not know PowerPoint, except to run this application, which was developed by others. It reads files to build a slide show. There are a couple of default options that need changing with each execution. Iíve figured out how to change these settings, but Iíd really like to just change the defaults.

1. Enable macros

2. Font size (filename that is displayed for winning slides). Please give complete ďclick here; click thereĒ instructions.

View 8 Replies View Related

Windows Calendar Choose Defaults

Jul 14, 2009

"Default Programs>Set Default Programs>Windows Calendar>Choose defaults for this program" and take a screenshot?

View 3 Replies View Related

I Cannot Send Email It (defaults To My 'Outbox') But Can Receive It

Oct 7, 2009

My OS is Windows Vista and for 2 months now, I have been accessing my yahoo mail via Windows Mail. For 1.5weeks now, I cant send out mail it defaults to my 'Outbox' and generate the following message:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Forests of Africa. No smoking pliz', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F -- "Success is the Progressive Realisation of Worthwhile Predetermined Personal Goals"

View 9 Replies View Related

Video Card And Monitor Defaults Mixed Up.

Oct 16, 2008

I have an 8800GT and a 7600 GT Geforce card. The 8800 is for my primary monitor, a Nec, and also runs a small Dell. The 7600 is for two Dells. But when I go to Preferences in CS3 and check "GPU Settings" it says it detects the 7600 card, not the 8800. So then I looked at Vista color management and there it shows the monitor connected to the 7600 card as my default monitor. How can I change the default monitor to make it the Nec, which is already the primary? And will that cause Photoshop to then detect the 8800 card instead of the 7600?

View 7 Replies View Related

Printer Defaults Not Stay, Restarted Or Shut Off

May 12, 2008

I jsut finished applying Vista Business SP1 to my Vista PC and didn;t see any change as to why the default printer will never stay ad the default when the PC is restarted or shut off. Does anyone ahve any ideas as to why this is happening because the issu is getting old fast.

View 5 Replies View Related

After Removing: Get A Window At Startup That Defaults To Vista But Gives Me Options To Start XP

Jan 19, 2010

Installed XP Pro and Vista on separate partitions, hoping to update through Vista to Win 7. Changed strategy and deleted Vista, repartitioned HD. Now I still get a window at startup that defaults to Vista but gives me options to start XP. Would like to get rid of that Vista default so I don't have to hawk each reboot.

View 9 Replies View Related

Use System Restore To Restore Back To Certain Restore Points?

May 26, 2008

Why can't I use system restore to restore back to certain restore points? I was only successful twice with it. When my laptap was new and when I used it after re-formatting my hard drive. On all occassions after those two instances I can never restore back to any restore point. It always says that "unspecified error" line. If Microsoft doesn't know what happend, how could I. Why did they bother putting system restore if it doesn't work all the time anyway. It gives you a false sense of security.

View 5 Replies View Related

Factory State Recovery

May 2, 2009

I have made a mistake and I am struggling to get out of this mess, I hope Shawn or someone who experienced this problem can help me out.

I was doing the Factory state recovery using Alt+F10 while booting in my Acer Aspire laptop, everything was fine until the "Acer Launch" window appeared. The last process Install eRecovery solution is not completing. The AL window just sitting in the middle of the screen and couldn't be moved. I tried to disable it from startup, msconfig window vanishes behind the Acer Launch window.

I think the cause of this problem is I forgot to create the 2nd(D: data) partition prior to starting the Recovery process.

My original set up was like this:

EISA hidden partition

C: system partition

D:data partition

I have deleted the D: partition and extended the C partition

I have created Recovery disc but I don't have Vista installation DVD as my machine is OEM version of Vista on it. I do have an Anytime upgrade DVD which came with the laptop when I bought.

View 9 Replies View Related

Return To Factory State?

Mar 28, 2008

My laptop is Dell inspiron 1420, home premium 32 bit. It's about 5 months old. It came with :-

1.) OS reinstallment DVD
2.) Dell Drivers and Utilities disk
3.) Microsoft Works 8.5 disk
4.) Trend Micro Internet Security ( but I have changed to McAfee since)

It's only 5 months ago that I learned how to use computer by reading and asking questions. So please be step-by-step in showing me how to.

View 5 Replies View Related

Product Key Can't Match Factory Key

Aug 17, 2008

when i type a document in microsoft and it pops up type your key numbers in i typed them in from under my laptop they dont match i contacted hp but they never get back to me what should i do i think the wrong sticker was put on in the factory overis seas

View 6 Replies View Related

Automatic Factory Reset

Jan 16, 2008

We've bought an HP 2710p tablet and built up the pre-installed Vista Business OS to work on our network. putting domain, installing bespoke software, taking the pre-installed crap off, etc. A user had it and was working fine for a few weeks and his story was that it was running low on battery, so he plugged it in, then went away for a bit. He comes back and finds the thing re-installing itself to factory settings!

I found that hard to believe, but upon taking re-possession of it, that's exactly what's it done - seemingly no questions asked! A crash is one thing, but a complete automatic factory recover! Have to say we're not best pleased. Why would it do that and how do i stop if from doing anything on its own terms again?

View 4 Replies View Related

Factory Image D Full

Mar 25, 2010

my D drive is in red and apparently full. i am not getting the warning sign yet but was curious if I can somehow just delete this drive. yes i know that it is a recovery drive. we do have a recovery disk handy. when i click on it it says "warning this area of your hard drive comntains files used for your PC Recovery. Do not delete or alter....." so if I were to delete it will is mess my computer up? do i really need to back it up to a cd since i already have a recovery disk? is there a way to just keep the drive but not have the full red bar there?

View 4 Replies View Related

Get Back To Factory Condition?

Apr 5, 2008

I purchased a HP Pavillion DV2222tx laptop computer that came with Windows Vista Home Premium installed on it. I then purchased Vista Business and installed without making a backup/recovery disk. I now want to put it back to it's factory condition and get Vista Home Premium back on it but can not seem to find how to do it. There is still 4.46GB of HP_RECOVERY on D:/ that you can not see what is on it. How get it back to factory. I have tried pressing F11 repeatedly on startup - that did nothing, tried repeatedly pressing F8 as well - couldn't work that one out and just do not know what to do now. When I installed Business it has taken away the Recovery Manager and I don't know what to do.

View 4 Replies View Related

Recovering PC Factory Condition

Jul 29, 2009

I tried running my HP Recovery Manager a couple of days ago and it kept freezing around 77% so I talked to someone at HP and they said I needed the recovery disks, so I ordered them. I tried using them today and HP Recovery manager freezes at 33% during the re-install process. Why is it doing this? It's driving me crazy.

View 4 Replies View Related

Preparing For Factory Re-install

Jul 29, 2009

I have a Dell insperon 530S. I think its time for a factory re-install. I am confused about how to save all my doc's, music, pix, etc before I do this. The kids use I-tunes, I have folders of music in different formats ( I think), we have Kodak and Olympus picture folders, old email in two different identities, and on and on. Is there a step-by-step on how to do this correctly, so I don't lose stuff and I am able to find and save everything I need? I'm figuring I will burn everything to a DVD or two, but I don't know....

View 4 Replies View Related

Mail Defaults: Cannot Get Links To Open In Windows Mail

Feb 17, 2009

cannot get links to open in windows mail. some are public mail such as nascar, and, some are orivate emails from friends, when i defaults, it says 2 out of 3 are working. i have to keep resetting default.

View 9 Replies View Related

Factory Installed OS Recovery Disc

Oct 20, 2009

Anyway, can the recovery created disc you make at first use of your pc, restore your computer back to the factory defult after you do a complete clean install of another OS? Say, I go from the Vista premium 64bit that was installed in the laptops stock form, to Xp 64bit from a offical OS disc, back to the Vista 64bit factory install.... lol follow that? It sounds way better inside my head then it sounds read out loud. Maybe thats where it should of stayed...?

Also, the Vista key that is used on my laptop from the factory installed OS, can it be used If I were to try and use the same OS to do a clean install, but from an offical cd? Basicly, would my key that I am currently using, work if I use it on a OS disc install? I just want to make sure I can get this thing back to "fresh out the box" stands if need be. For the windows 7 update, or to return shortly if I can not get issues resolved on my own.

View 7 Replies View Related

Factory Settings Reinstalled Gives Trouble!

Dec 13, 2009

I have used my HP m7763w with Vista Home Premium for more than 2 years now, and finally got to the point of having to use my rescue CDs to reformat the HD and reset to factory setting. Unfortunately, I get frequent error messages now, and missing file notices, and Windows Update refuses to work. I understand that the old factory settings are way outdated by now, but what am I supposed to do to get it all working right, if Windows Update fails?

View 6 Replies View Related

Can Not Find Reset Factory Setting

Mar 9, 2009

I'm new to Vista and all ready messed it up :-(The cleartype factory setting was actually very good, but as the geek I am I thought that I could improve it by using the Microsoft online cleartype tuner.... I was wrong - I've tried all the possible 16 settings but none of them worked very weel and now I can't find a way to reset my cleartype to factory setting

View 5 Replies View Related

How Can Dell Reset To Factory Settings

Jul 25, 2009

I just restored my Dell Inspiron to it's original factory settings. It has Vista Home 32 bit. I got the "Reset was succesfull" screen. Now at start up I get my user name (there was always only one user acct.) and when I type my password it does not accept my password. It may be possible that when I purchased the computer three years ago I used a different password and then changed it and have just orgatten that I did that but I doubt it. Should I just throw this thing away or is ther any solution to get past the welcome screen?

View 4 Replies View Related

Back To Factory Setting Won't Recognized

Jul 15, 2009

I was having some issues with my pc and it was long overdue for a reinstall anways, so I set it back to factory settings. Here is a list of my issues so far since..

1. Won't recognized my 9600gs - Keeps saying their is just an avg card their.
2. Downloads are corrupting. Video drivers, Firefox, Googlechrome, etc.. all get a corruption error when trying to install.
3. Some of my windows updates are getting errors to.
A. Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86 Download size: 17.1 MB - 55.6 MB
B. Update for Windows Vista (KB950124) Download size: 15.8 MB
C. Internet Explorer 8 for Windows Vista Download size: 23.5 MB

Only changes I have made is upgrading to a 9600gs with the hardware specs, otherwise you can find my pc specs at this link. Newegg.com - HP Pavilion M9040N(GN553AA) Core 2 Quad Q6600(2.40GHz) 3GB DDR2 640GB NVIDIA GeForce 8400 GS Windows Vista Home Premium

View 5 Replies View Related

Using Recovery Disks To Install Vista To New Non-factory HD

Aug 22, 2008

The tech at HP told me that I need to use the exact same hard drive (Fujitsu 120G) that came with the notebook originally to use the recovery disks to reinstall Vista. Is that true? I wanted to use a Western Digital 160G HD instead.

View 9 Replies View Related

Disc Recovery Took Back To Factory Settings

Oct 18, 2009

I had to do a disc recovery which took me back to factory settings. Most things are required to be set up from scratch. Do I have to set up my e-mail account all over again?

View 5 Replies View Related

What Is The Difference Between Factory Installed And Retail Version?

Apr 7, 2009

What is a difference between the factory installed version and the retail version of Vista home Premium?

View 8 Replies View Related

BIOS Setup Resetting To Factory Installation

Apr 9, 2009

I recently had a problem with my Dell Inspiron 1525 (System Event Notification Service error) and I had to use the function to return the system to its factory settings. I believe this involves using an OS image that's installed on a separate partition on the laptops hard drive. I followed the steps in the manual which involves using the F8 setup screen and selecting "repair your computer" and "system recovery options" and selecting restore factory settings or something to that effect. I selected this and after about 10 minutes a message appeared stating that the return to factory settings was successful. Per the instructions, I hit enter but after I did the computer went into a continuous loop of showing the bios screen and what sounded like trying to boot up and then back to the bios screen. It would continue doing this unless I hit the power button or pressed the F2 key or the F12 key. I hit F2 and noticed that the boot sequence had been changed to diskette drive as first and hard drive as second....

I guess I have the other option of reinstalling the operating system from the OS disk Dell provided but I'm wondering if that is the same as the restore to factory settings option? For example, are all the necessary drivers and other applications that were on the machine when it left the factory copied during installation? The manual says the OS image file on the hard drive has all the drivers and applications so I'd really like to go that route if I can but I do need some advice on how to fix this problem with the Bios looping.

View 5 Replies View Related

Complete Clean/factory Direct OS Condition Laptop

May 14, 2010

Do I re-install *from Dell RE-INSTALL Disk, Vista 32 home basic /or get new install Vista 32>

IMMEDIATE GOAL; clean/factory direct OS condition Laptop

(have corrupt files, missing drivers, my media, data, photo's, operating system, everything is scrambled, basically tossed all over my drive C.
_____________________
currently have Dell Vostro 1000, Vista 32 home basic, bios AMD 6.0.6002 Service Pack 2 Build 6002 - FACTORY INSTALL WAS SP1 VISTA from dell
x86 based PC, Mobile AMD Sempron Processor 3600+200mhz, 1core, 1 logical processor
BIOS version 2.4
Dell Inc 2.6.3, 12/7/2007
C:/Windows
C:/windows/system 32
boot device/device/harddiskvolume3
US
hardware abstractionlayer; version = 6.0.6002.18005

(factory installed operating system, ONLY HAVE DELL RE-INSTALL Vista 2 Home Basic SP1

I use IE7, and don't want IE8 (had too many crashes same pc, last year,
have no outlook or windows mail even accessable - *so called friend fixed/messed up computer, I have MSoffice 2007 word/(need outlook)

have MS works 9, installation cd

missing many drivers,

1/****Need to know....Am I able to download the Complete Vista 32 home basic INSTALLATION SP 1, cd on this site?

2/since i currently have SP2 don't i just install SP1 and then have to download the SP2 again?

3/How do I completely REMOVE everything on the system and keep C/D & E drives in tack/

4/ how can I get a list of ALL the drivers that i have to download from MS drivers & download ?

5/ do i have to go to DELL drivers and downloads also?

6/ is there also a recommended list of additional programs to download for system *(note below)

7/ My kepboard, cd/dvd burner, USB port drivers also bad- need kindergarden list for install please.

8/with my nursing studies and degree programs I have to have the following -
*Silverlight (also have tomy make sure I can see animations, and that my system will be able to "view" PDF ATI Technology Assessment results and create my focused review
*I have many nursing programs, many interact online,
*Palm/skyscape - daily medical updates *active sync
*adobe, reader,air, acrobat, etc...
*PP, excell,
Windows mobile *sync= device manager-

(don't mean to sound like an idiot, but this may be just standard PC stuff, however with the previous pc wrecker' person doing 1/2 installs, wrong programing, no access to view pdf's, no outlook or mail configuration, system set up to scramble" - BACK DOORS, and then the virus's that hit non stop that took 3 days to fix, *(until i did it in 5 hours and havn't had another attack")
I am very afraid, and just DREAM of having my system do what is is meant to do, (simple) stuff- and that's all......no sabatauge}
*oh yes, and actually burn my own CD/DVD in this burner. ?

? can't this drive E be configured to BURN the following, CD-R/DVD-R & CD-RW and DVD-RW?

right now i can only burn a CD R, and we have a HP home entertainment VISTA 32 (with NO inst disks at all), and it burns all the above..

*We have 2 more Desktop PCs,s that "he" wiped completely clean with no permission, reformatted, and now have Windows 7 OS on them, which are not compatible with many of the school programs, work systems/phones and programs.

View 9 Replies View Related

Freezes After Factory Reinstall And Removal Of Win7 Install

May 14, 2010

I own a Gateway NV52 that I purchased almost a year ago. Last month, I installed Windows 7 64-bit on it since I missed having Best Buy do the free upgrade. After the install, I re-downloaded and re-installed my old programs and somewhere during the process, the laptop keep freezing - just a black screen. It tended to happen when I plugged in my wireless mouse.

After trying to fix the issue for Win7, I gave up and re-installed Vista 64 from the Gateway recovery disks. After this fresh install, my USB mouse still seemed to be the issue, so I stopped using it. It seems to not be the problem, however, since it freezes randomly while in the middle of working in programs or idle and nowhere near transitioning to screen saver.

I've run antivirus and antispyware software and come up empty. I'm unsure what to do next, since Gateway tech support seems to be stumped as well. Are there any options I should check before breaking down and shipping this out?

View 9 Replies View Related

Installing Enterprise Edition Revert To Licence, Factory Image On A Partition

Nov 6, 2008

I would like the option to back out of the enterprise edition and revert to my own licence if necessary. When I got this PC it didn't come with any system discs, only a factory image on a partition. I have since created recovery disks for it. Are the recovery discs what I need to restore to the original configuration? If not, what is the correct strategy to take?

View 6 Replies View Related

"This Program Has All Its Defaults"

Nov 29, 2009

Using Internet Explorer 8 when I try to send a page by e-mail (File/Send/Page by E-mail) the 'Page by E-mail' and 'Link by E-mail' is greyed out. I went to the Default Programs in Control Panel and set my Windows Mail associations and also did so with IE. Afterwards they both said "This program has all its defaults". I rebooted and still have the same problem. I'm running Vista Home Premium 64bit.

View 5 Replies View Related

Installing SP2: System Restore Stopped Creating Automatic Restore Points

May 28, 2009

After installing SP2, on 5/25, System Restore seems to have stopped creating automatic restore points every 24 hours. I checked the Task Manger and it is set for 24 hours. It shows a restore point being created on 5/26. System Restore shows the last Restore Point being created on 5/25 about 1 hour after downloading.

View 5 Replies View Related

System Restore Not Working: Unable To Make A Restore Point

Apr 11, 2008

I have a recent problem installing Windows updates on Vista Ultimate as the update process stays on 'creating restore point' forever. I've let it run as long as 7 hours in this state, with no change. It looks like the system is unable to make a restore point sucessfully. I know it has worked in the past, as I'm fairly up-to-date on Windows updates. Reading some other threads, I've tried using Disk Clean-up to remove all by the most recent restore points, and then try to disable/re-enable system restore - this part without success. When I check the system properties for System Restore, the System Restore button is greyed out. I've attached a screenshot of the screen for reference. I've checked the group policies to verify the System Restore is not disabled there.

View 9 Replies View Related

System Restore: Restore Points But Nothing Showed On Screen

May 11, 2009

I went to accessories/system tools/system restore and clicked it. I then got a small dialogue window asking if I wanted to continue and I clicked continue. That little window disappeared but then nothing hasppened. I was expecting to see a list of possible restore points but nothing showed on my screen. I clicked system restore again and got a message that system restore was already running and would now exit.

View 9 Replies View Related

Restore Program Quits : Virus In Restore File

Jan 18, 2010

I am running a hp pavilion dv9730 with vista home prem. 32. I need to restore my system but the restore program quits do to a virus in the restore files. As it is restoring Norton sees the virus and removes it from my system but Norton can not see the virus inside the restore files. Right now my system is fine (virus wise) but I need to restore from an earlier restore point because I deleted some files and now my cd/dvd drive is not recognized. But like I said, I can not restore do to the fact that I have a virus buried inside my restore files. I could care less about the virus in the restore files, my main goal is to get my cd/dvd drive working again so I can install my business software.

View 5 Replies View Related

ADVERTISEMENT