Remove ITunes - Reinstall 1628 Failed
Sep 17, 2005
I wanted to remove iTunes from my PC, but my PC complained that it couldn't find missing "strings". I attempted a reinstall, but got
"1628 installation failed " message. When my PC boots up however, it loads iTunesHelper and iPodService and mDNSResponder and there are
shortcuts on the desktop, but no entry in the Add/Remove Programs list. I have followed the advice on Consumer Install Shield (eg emptied temp folder, tried to use the Windows install clean up tool) but still can neither install, nor unistall iTunes, nor Quicktime. i have Win XP with SP2, Soundblaster Audigy,Athlon 1800+, ATI Radeon 9600
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Mar 20, 2010
I get intallshield error "1628: Failed to complete installation" when I am trying to uninstall some software I don't want.
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Apr 17, 2008
I am having problems with itunes, and probably need to wipe it out and reinstall.How do I do this without losing purchased itunes media?
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Feb 24, 2006
Trouble unistalling itunes and itunes helper. I'm cleaning out for some space and rid myself of programs I don't use.I've tried to uninstall itunes and itunes helper I have used windows add/remove program to no avail. Tried numerous times but it/they remain, even though it says complete. Reboot etc. nothing. Any tricks or procedures or to get rid of it/them for good?
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Oct 2, 2010
The problem is the HD failed. So I put in another HD and reinstalled win XP pro. Everything was fine until this morning. I got up to find it had rebooted in the night and failed to boot up again. I get an error message that says boot failure system security something has failed to initialize due to hardware attatched to your computer is no longer functioning. I've loaded fail safe settings in bios nothing. I thought I'd reinstall windows but once windows starts to boot the keyboard and mouse are no longer recognized. I can't tell it to boot from CD.
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Nov 20, 2008
My Dell Latitude D600 with Windows XP Pro has a problem such that the shdocvw.dll file is preventing explorer.exe from opening. The message recommends installing the .dll file. So far I only have a blank desktop with no icons and no taskbar. To move around I am using Control, Alternate, Delete to shut down or go to Task Manager. Also I can get to the Safe Mode screen. Does any one have any suggestion as to how to work within the WindowsSystem32 folder
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Apr 29, 2006
I have bought a new PC and want to remove everything off the old one and reinstall XP.Is there a simple way to do this?
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Jan 25, 2009
I have Adobe flash player 10.0.12.36 installed. When I checked the shockwave flash object dependency, it shows under file name "damaged". At the same time, any page that requires flashplayer, which is 90% of the web now, takes 100% of CPU, for example Adobe's home page. Should I remove and reinstall it? any suggestions?
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Feb 28, 2008
I had to reformat and reinstall Win XP and then restore from backups, some didn't work as advertised.I can't reinstall Acronis True Image because it didn't fully uninstall. There is an entry "[13:51:18 - Error]: Failed to remove "HKEY_LOCAL_MACHINESoftwareAcronis"! Windows core returned the following error: "Invalid key"" which my registry cleaner can't remove. Using regedit I tried but I got the same msg.
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Feb 27, 2005
After recovering from a Windows XP Home SP2 crash, I received a message to reinstall iTunes. When I tried to uninstall in Add/Remove Programs, in preparation for reinstalling,the UninstallShield Wizard came up and then
disappeared with no follow-on.
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Apr 24, 2010
I have a Dell DimensionC521 pc, windows XP home edition SP3. My default browser is Mozilla Firefox and I am using the free versions of avast and zonealarm. I have tried repeatedly to download i tunes. I go to the website I am asked for my email address and where I am located. I then click on download now and nothing happens.
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Jul 5, 2008
I seem to have never been off these boards since I took over my husband's computer after he died in February. It is almost new and I gave my own two year old model to a needy friend.I had my friendly neighbourhood computer guy who "fixes" things for me, to transfer all my files and programmes from one to the other.One of the several items which I can't find is my iTunes. Over the years I have compiled a fairly comprehensive list of music which I downloaded to my iPod. Now my iPod has died of old age and apparently will cost more than it's worth to repair. I don't mind buying a new iPod but i do want my tunes back.
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Jul 26, 2006
I have a Compaq Presario with XP. I responded to update iTunes, and it wouldn't recognize I have XP. Now I lost the iTunes that I had installed, and have nothing. Spysweeper I went to upgrade and got error ''We have detected Windows 98 or Windows Me as your operating system. We recommend that you download a version of Spy Sweeper 4.5 that supports your operaton system'.
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Nov 10, 2008
I keep getting this message when I try to download itunes, and I have two brand new ipod nano's that I can't use until this problem is solved. My computer is a ComPaq Presario 6000, built in 2002, with Windows xp home edition. could not open key Hkey_local_machinesoftwareclasses.cddaopen with progIds. Verify that you have sufficient access to that key, or contact your support personnel.
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Nov 5, 2009
My Windows XP and iTunes seem to conflict with each other. My purchased songs stick or studder sometimes when I play them and visit websites at the same time.
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Sep 14, 2006
Ok this morning i downloaded the new itunes 7 an when I went to use it the songs were all distorted an it locks up my system. So if youre thinking of downloading it I wouldn't do it. an does anyone know where I can get a link to the itunes 6.
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Apr 10, 2006
I've been having a small problem with Roxio's Easy CD Creater 6. I installed the program on my computer an I was able to burn Cds and DVDs ok. Then I installed iTunes to connect to my iPod. I then tried to use Roxio and it could not find my DVD RW drive!! I then uninstalled Roxio and then installed it again. I could then find the DVD RW drive but iTunes said it could not initiallize the drivers to burn CDs. How do I setup my computer so I can use multiple CD/DVD buring software packages?
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Feb 25, 2008
i was just playing some music on itunes and once again it gave me the blue screen, now im use to it always doing this when running any media software or watching videos online etc. i got a message i never seen b4 so i just would like someone to tell me if i can disable whatever it is thats causing it.
STOP (0X0000008E, 0X00000005, 0XBF8F556D, 0XAE44FAA8, 0X00000000
WIN32K.SYS- Address BF8F556D BASE AT BF80000, DATESTAMP 45F013F6
it also said if the stop message displays the error driver, then disable it or try changing the video adapter? never got this message before. can i solve this matter by the obove information
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Jul 30, 2005
from my limewire i bring the music into my iTunes library and was wondering if there was a program or somethign that scan my library and complete artist, song name, cd, and album, and all the other data without having to go through all my songs and find the info.
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Jan 14, 2007
Cannot download latest i-tunes/quicktime program. Error message directs me to install latest version "isscript.msi". Same error. Even Loaded new driver. Same error..."install script engine on this machine is older than the version required to run set-up." I have no other downloading problems.
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Aug 5, 2006
I have an Insignia D400A, 2.8 GHz Intel Pentium 4 processor, 512 MB RAM, 64 MB Video Memory running Windows XP Home SP2.
I was curious if I could defrag my hard disk while I am listening to music using iTunes. I only have one hard disk and all the music is on that hard disk.
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Sep 29, 2010
Apple introduced a new social network in the latest version of iTunes called Ping that allows you to "follow your favorite artists and friends to discover the music they're talking about." If you are a music junkie that does not use Facebook you will love the service, for everyone else, almost all of the features already exist in the Facebook world. Although using Facebook may not be as elegant as using Ping, it is worth the few extra clicks to avoid another separate list of friends and likes.
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Oct 25, 2007
I installed Windows Vista 64 at one point, but my wireless usb adapter didn't have any drivers for windows vista 64 so I reformatted my entire hd and reinstalled win xp home. anyway, the problem is I cannot install the new version of iTunes,openoffice, and Steam. There's probably more programs out there that I cannot install, so I really want to resolve this issue as it is very annoying. everytime I try to install any of these programs i get this message. "The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."
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Dec 8, 2007
I reinstall Windows XP Home because My computer was messed up. It deleted all my files.. so on my desktop screen I don't have any Program Files Icons. BUT it still save my Files. I have my orginial files in my Documents folders and In my Program Files It has all the Programs and files that go with that program? How do I zap everything back on my desktop screen so I don't have to go Download each files as new again??? And I how do i get my Internet Favorite Links and my Notepad with my saved information in it? Yes I did try the "Start" and then program files and none of the programs are there.. BUT yet it is in my Program Hard drive C: Program files. with the Program and all it's content?
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Jul 23, 2005
My Help and Support stopped working about the same time I installed the free utility GhostScript / Gsview so that I could view postscript files. I tried posting a question on another usenet newsgroup, but the answer of: click on install on the C:windowsinfpchealth.inf file - resulted in a search for the file dataspec.xml in the C:windowsinfi386 directory - Unfortunately, such directory does not exist on my C: drive. Furthermore, the "K:I386" directory of my Original Win XP Home CD does not contain any file named "dataspec.xm_ or .xml".And beyond that, I ordered a new Win XP SP2 CD, which just now arrived by mail - and there is no "K:I386" directory on that CD, nor does the CD apparently contain any file called "dataspec" (including dataspec.*).Another effort toward resolution occurred via another usenet post I read, which suggested opening the XP command line feature and executing a system status command, that displayed enabled services - I used that method, and switched the Help and Support service off and then on again. Such action did not in-fact enable the Help feature (including, of course restart), despite the indication that the Help and Support service was enabled. I am, and have been, running a purchased-CD version of Win XP Home, with a downloaded SP2 revision (I have not installed the new Win XP SP2 CD). Basically, I want to find out the means and methods for enabling my Win XP SP2 Help and Support feature, that apparently has been disabled or otherwise rendered inoperative.Is a reinstall of Win XP possible and the best choice? What are the other options?
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Jan 22, 2008
Because of massive system porblems I have had t reinstall XP Pr with SP2. Before reinstalling XP I formmated the hard drives t give me a blank canvas to work. The reinstall worked fine but I cannot reinstall my Virgin Media Bradband service. Before the reinstall the bradband service was wrking fine..When I originall took out the bradband service it was through NTL. My cable modem states 'NTL' and the broadband disk has NTL' on it and I registered it tthough NTL. Now Virgin Media has bought up NTl annd I don't know if there is a compatibility prblem. Des somebdy else know?
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Apr 5, 2005
I've been having some internet connectivity problems lately, and I believe it's due to some nasty spyware. I've already gone through all the steps to correct this (checking my DSL speed, anti-spyware scans, anti-virus scans, doing it all in safe mode, even reset my winsock.dll, etc.) but I'm still having problems with slow browsers. So now I think I'm faced with reinstalling Windows XP. My question is, should I do a format & reinstall, or is it better to reinstall Windows over my existing version? I have a Compaq Presario, and it comes with a Recovery CD.
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May 18, 2007
I'm trying to install iTunes in order to use my iPod Shuffle. I posted in another forum and got some help but I haven't solved the problem yet.Here is the error message I get when I try to install iTunes: "The Windows Installer service could not be accessed. This can occur if you run Windows in Safe Mode or if the Windows Insstaller is not correctly installed."It's not in safe mode. I was told to check that Windows Installer was set to "automatic." It was not. I changed to automatic and restarted but got the same error as above when I tried to install iTunes again
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Jan 17, 2006
I have a list of Windows XP Hotfix in my ADD/REMOVE section, can I remove these safely without corrupting my system?
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Sep 3, 2007
I had ad aware 6 on my computer. I intstalled ad aware 7 without uninstalling 6. Ad aware 7 uninstalled it, but it is still on my add/remove programs list. How do I remove it from this list?
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Jan 5, 2009
I installed the Eset NOD32 3.0 antivirus, I wanted to remove it. I couldn't remove it on a conventional way, using the add/remove tool, so I removed it from my windows startup list, and then physically removed the folder from my HDD, and then used PC Tools Registry Mechanic thinking that it would do the trick,but it didn't. I tried various registry cleaning programs, but I just can't find it in the lists.
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