Recovery On Advent 7093 - Forgotten

Sep 23, 2009

Recently I've been having trouble my Advent 7093. I think due to a virus. I keep getting stuck in a perpetual loop of windows failing to start. As there was nothing particulary on the laptop that I needed to keep I thought I would just do a full system restore. However, when I tried pressing F10 during start up nothing happened (no matter how many times I pressed it!) So i ordered a recovery disk from The Tech Guys expecting that when i started my laptop with the disk in the drive it would automatically take me into system recovery.

It doesn't! I just get a screen saying....

System Recovery
Error! PC System not supported
press any key to continue

when I phoned The Tech Guys for help they told me that for some reason my Advent no longer thinks that it's an Advent and that I'd need to take it to a PC World to be 'fixed' Has anyone else had an experience like this? is there anyway I can sort this out without having to take the laptop in?

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