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Apr 1, 2006

I am running a Windows XP SP2 with 768 Ram and a 2.66 GHz Pentium 4 CPU. I recently purchased a 20GB Maxtor OneTouch II USB hard drive and it came with Retrospect HD to back up my comptuer. The program will not do anyhting if i click setup so I can set it up to back up my computer. It also says ''updating status'' the whole time. Ihave left it at this screen for a long time and still nothing happened. I downloaded and installed the updrade for this from Maxtor's website, and it is still doign the same thing. Any suggestions on how to get this prgram working so I can back-up my computer?

If I use this to back-up my computer, and I use its restore feature, will I get problems on my computer that I currently have? (the main problem is with Windows Firewall, becuase i cannot enable it. My ocmptuer got infected a couple months ago and ever since is says it is controlled by Group Policy. For more detals on my problem click here I am using ZoneAlarm, but it will not work with my home network for sharing files and printers even though I have the IP address unblocked).

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