Helpctr.exe - Bad Image / It Pops Up About 3 Times
Jul 18, 2008
when I click on help and support in start menu I get this message: helpctr.exe - bad image the application or dll crogra~1comma~1office12msoxmlmf.dll is not a valid windows image? it pops up about 3 times, but still manages to load the help files in the enda bit of my history: I have updated to service pack 3 and then the problems started.I got infected with two trojan generic 7 yhe's which my AVG FREE picked up on and virus vaulted, after that my computer went to pot. I scanned many times with: AVG - SPYWARE DOCTOR - MICROSOFT MALICIOUS SOFTWARE DETECTOR - all of which thought everything was fine, until I installed spybot search and destroy which picked up on 8 malware problems and sorted them. I scanned with AVG again and that found 3 problems/viruses to do with microsoft office containing macros which were vaulted.
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May 31, 2007
About 2 weeks ago, my brother needed a program which i had on my computer and decided for us to share computers via wireless connection.Ever since then i keep on getting this error message, regardless if i am online or not, but it pops up about 50 times a day.Error 623 The System Could Not Find the Phone Book Entry for this Connection 1.how do i get rid of that error? 2.how do i UNSHARE the connection with my brothers computer?i am using win xp with sp2. and its a dell inspiron 600m.
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Apr 10, 2006
I seem to be having problems as of late with my computer. for the past 10-15 days when I startup my computer sometimes Windows will load and other times it won't. I don't even get the privledge of the blue screen of death, but rather then brown green screen saying Windows failed to start. Usually it takes 3-4 tries before Windows successfully loads, but it seems to be getting progressively worse. I haven't installed any new software or modifiied any configuration details within the last 30days. I even tried a system restore point of about a month ago and I continue to have this problem.
I threw in my XP cd for a re-install but it says my version of windows is newer then the one on the cd, and after thinking about it, if this is a serious problem, having to re-install windows, all of my drivers for my 3rd party hardware and then update everything might not be worth the effort if I can just get a new computer. I have been pondering for a while of purchasing a mac for my next round of computer purchases so if it comes down to that, hardware and software costs from my current system are not a major issue. So is my computer just slowly dying like a used car, or what might be the problem?
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Sep 3, 2005
I tried to access my Help & Support Center link from the startup menu, and the following message comes up:
Windows cannot find 'helpctr.exe. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.
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Sep 8, 2005
It all started when last night the graphics on my computer went haywire and Also I cannot acess the help and support center I get a message that there is a Malicious Script Error: Windows Script Host Shell Object Reg Write helpctr.exe It reconmends to stop script so I say ok and then I still cannot access the help center, so I do it again and the message continues to come up, we started up the computer the other night and my husband had a computer game in the disk drive and we had an error message come up ntldr is missing, we ended fixing that by taking out the game and rebooting and now we have those other 2 above problems not sure if they are related or not. I'm really hoping our graphics card isn't shot.
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Jul 14, 2008
First off help and support message, when clicked on would not open because it could not find helpctr.exe file in binaries. I have fixed that and started svc service but now when I click on help and support the hour glass flickers but nothing opens. It is not a registry problem because app paths are correct and svc service is started...Why isnt the center coming up on screen?
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Dec 3, 2006
I am trying to create a full HD image of my Dell c800 Laptop using Drive Image 7 (circa 2003) to an USB HD. I have tried twice and received failures about my HD having bad sectors OR locked sectors. I ran check disc with repair and did not find any problems. Re-ran check disc from the boot disc that came with the application and found no problems with the disc. Tried again for a backup and received the same error. I am thinking it is one of the programs I have loaded has a locked sector or one of my processes that loads during boot is the problem?
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Jul 13, 2007
whats the best way to replace the native Win XP boot gui screen with my own graphic message display when XP Boots?
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May 3, 2006
So two days ago my computer suddenly decides that when I arrive back home it would want to start running like a win 95. Thus, I promted to shut it down. Once it arrived to the loading screen after the reboot nothing occurred. I then decided to wait... 30mins later it goes black and then the message arrives: "Winlogon.exe-Badimage The Application or DLL C:/Windows/System32/sfc.dll is not a valid windows image. Please check this against your installation disk settings." I have alot of stuff on my computer I need for work, is the only option to deleted everything and re add XP?
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Aug 22, 2005
When the cookies box pops up and I reject it, then sometimes I can't use the website. Well I went and added one of the websites to my privacy thing and clicked always allow but it still won't allow it. It is very annoying and I want to be able to use certain websites. Why isn't it working
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Aug 27, 2007
Every time I right click on something that little egg timer pops up and stays there for a good 15-20 seconds before the menu opens..Then when the menu opens I'll right click an option and yet get another delay before something happens
I use Internet Explorer 7 and Firefox Version 2.0.0.6 Browsers.No matter which one I use the following happens When I try to close a web page or program only a part of the page disappears and the part remaining gets stuck on whatever page or program is open on my desktop for up to 25 seconds...
Can someone Paleeze help as I am at my wits end here.
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Dec 27, 2006
On startup a box pops up and says that lass.exe has terminated unexpectedly and the system will be restarted in 60 seconds.It does this in normal mode and safe mode.I don't think there is any antivirus on the machine, as a brillant student uninstalled it because it was expired and she needed space for mp3s. Not good I know.This is a Dell Dimension 4500 with 128 meg of ram and WinXP home.
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Oct 13, 2007
Okay, here is my story. Around early august, I built a new gaming rig pretty much all by myself. All the parts cost nearly $800. But another guy did a few things for me, and set up the BIOS.Anyway,I installed a bunch of drivers on some cd's I had, and it looked like I was good to go. Anyway, from then to now, I have been through BSoD heck, among other problems.
The USB's killed 2 of my flash drives,and an ipod.I don't know how, but it defidenntly isn't a coincidence all of those things died.Anyway,I get BSoD's in the most random times,it happens a while I start my pc up. I can barely play games like Bioshock because of this problem.the error message that usually pops up on the BSoD is DRIVER_IRQL_NOT_LESS_OR_EQUAL.
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Aug 29, 2005
After I run "regedit" (instead of getting Registry) black command box pops up but it won't allow me to type in any commands at all.
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Sep 23, 2007
my problems are two rundll problems that pop up on start up
The first one is:
C:WINDOWSsystem32slwkueph.dll
and the second one is:
C:WINDOWSsystem32pcuddyhy.dll
I use Windows XP Professional Service Pack 2 on Intel Core 2 Duo 1.8GH
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Dec 14, 2004
I have a problem !Evertime I open anythinh Windows Installer pops up.
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Sep 19, 2008
I have a campaq notebook that runs windows xp, when I start up it does fine until I click into the user name. Once it gets to my screen the windows installer automatically pops up and tells me it is preparing to install photogallery which to the best of my knowledge I don't have. It atempts to install until a screen pops up that says omething about needing a cd to install. If you cancel out it tries it atleast 2 more times. It is really agrivating me as it takes almost ten minutes to get through all of this before I can do anything else. If someone could help I would be greatful. I already tried to unistall the program and it isn't there.
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Sep 4, 2007
My laptop died on me last week. When I turn it on, the Windows screen pops up, but then it goes black and never brings up the desktop. It sucks because all my school work is on there.
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Jun 12, 2005
I shut down or reboot, an error like message pops up saying something about newjugs.exe failed to intialize, or something like that. What is "newjugs.exe". Is it a bad thing? Does it mean there is a problem?
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Dec 8, 2004
When shutting down my computer, I get a box that pops up and says program not responding C:documents/settings (that's the most I can see.. I can't see the whole path name). When I click on the end now, the error goes away and the computer shuts down properly. I looked in the task manager to see if anything was running and I didn't see anything and all programs look to be shut down before I tried to shut the computer down. I have Windows XP and I don't understand why something in C:documents/setting would be doing this.
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May 22, 2007
I downloaded windows live for a particular project I am working but everytime I exit the program my computer reboots and when it starts up the microsoft error report box pops up.
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Apr 1, 2010
Whenever i restart my computer there a error popp in up about error 302(see the image)and im not really good with comp error and im afraid to touch anything on the hijack list.
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Aug 23, 2006
iexplore.exe periodically pops up and forces me to close a window I'm working on.
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Mar 13, 2010
A host computer, windows xp, plugged directly into a satellite modem (Internet) and ONE client computer.
I had to configure my IP addresses manually, but the host ends in "2" and the client in "3" at the end of the IP string.
So - from the client, I can
1) See the Internet fine
2) Ping the host fine
3) Ping the root host (1) fine
From the host I can
1) See the Internet fine
2) When I ping the client, it returns REQUEST TIMED OUT
Both computers are members of the same group.
Both seem to connect fine to the Internet at all times, no problems.
The host computer, sees ITSELF, in that, if you map a drive, and you click on Microsoft Windows Network, then the group name, you SEE the computer name.
On the client, when you click on the same group, it stalls, and you see NOTHING - neither the client NOR the host (despite being able to PING the host)
The Windows firewall is TURNED OFF on both machines.
What do I do to resolve "Request Timed Out"?
The client is attached to the network via a Belkin Wireless Adapter, which seems to work and connect PERFECTLY.
From the client, you can ping the client,(itself) and it responds.
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Feb 21, 2007
Every time I computer start up the first thing that shows up is the SYSTEM 32 folder. How do I get this folder to stop popping up whent he computer starts up?
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May 17, 2008
After having the comp for a week or so (got it from a friend for cheap, in perfect condition) any time i try opening a program such as Word, the Open With screens pops up, and i have to find the program manually and open it. when try to open anything in the control panal, such as add/remove programs, an error pops up that reads:
C:WINDOWSsystem32
undll32.exe
Application not found
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Jul 27, 2006
I am running Win XP. A strange thing happens on start up. After you log on with a password and it goes to your desktop, a few seconds later the blue screen pops up and says it's going to stand by then stands by. You reboot and it just keeps doing that.
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May 25, 2010
I'm surfing a page pops up saying that I have an Invalid Security Certificate 443. I can still surf, but it just keeps on popping up. The message I get is: error code: ssl_error_bad_cert_domain Only Valid for this.
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May 29, 2007
I have no idea what is going on. I Have windows xp on my computer and now every time I open anything outlook, internet explorer, programs start menu etc this windows installer box pops up and says "preparing to install".
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Jul 31, 2007
Whenever Internet Explorer 7 is opened, the installer opens up only a cancel button, and sits there for a couple of minutes. Then finally the browser loads, after that it will sometimes pop up during simple searches. I downloaded firefox, and it runs fine, but I'd like to fix this problem.
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Mar 23, 2008
On my older notebook I have XP Pro. Recently, I disabled the welcome page. But after the computer boots up now the following window pops up: Security checking, Password OK/Cancel. Although, by clicking the X or Cancel I remove the window, it has become a nuisance. Is there a way to prevent this occurrence or remove the window permanently?
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